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Video & Social Media Marketing Intensive
August 5, 2014 - New Hampton School
☟
Hans Mundahl & Associates Inc.
strategy | training | media
hansmundahl.wikispaces.com/isanne
Hans Mundahl	

HansMundahl.com	

@hmundahl
23 Schools & 3 States
Warmup
Goals for the Day
• Why video & social media?
• Industry trends
• Theory
• Hands-on
• Next steps
Goals for the Day
• Why video & social media?
• Industry trends
• Theory
• Hands-on
• Next steps
Why do full-pay families
choose your school?
Why do donors with capacity make
signicant gifts to your school?
Why don’t they?
Head
{ Program
Location
Price
Taxes
-
Head
{ Program
Location
Price
Taxes
-
Heart
}
Quality of Employees
Philosophy
Quality of Facilities
Culture
Prestige
Authority
Trust
Naming
Impact
Legacy
Prestige
-
“When examining deeply held beliefs,
complicated decisions, or emotionally
charged issues we tend to favor information
that confirms our existing position.”
Scott Plous 1993
Using Conrmation Bias
• Show up first
• Make your case by showing rather than by telling
• Position yourself as an authority through official, unofficial, internal
and external channels
• Create sense of ‘everyone’
New Question, New Partner
Goals for the Day
• Why video & social media?
• Industry trends
• Theory
• Hands-on
• Next steps
Goals for the Day
• Why video & social media?
• Industry trends
• Theory
• Hands-on
• Next steps
Video is what affluent people do online
• Americans watched 52.4 billion videos
• YouTube accounts for 18.96% of all internet traffic
• 84% of college graduates watch online video
• 87% of online adults with household incomes greater than $75,000
watch and create video
*ComScore, Hollywood Reporter, Pew Research Center
Video is what affluent people do online
• Americans watched 52.4 billion videos
• YouTube accounts for 18.96% of all internet traffic
• 84% of college graduates watch online video
• 87% of online adults with household incomes greater than $75,000
watch and create video
*ComScore, Hollywood Reporter, Pew Research Center
(last December alone)
Video is what affluent people do online
• Americans watched 52.4 billion videos
• YouTube accounts for 18.96% of all internet traffic
• 84% of college graduates watch online video
• 87% of online adults with household incomes greater than $75,000
watch and create video
*ComScore, Hollywood Reporter, Pew Research Center
(last December alone)
(second only to Netflix)
The power of ‘why’ inspires action
• People don’t buy what you do, they buy why you do it
• 57% of donors researching non-profits made a gift after watching an
online video that demonstrated the impact of that gift
• Video converts eyeballs into action at a high rate
• Video voicemail: 8x open rate
*Simon Sinek, Milward Brown, Google, VMO, Wistia
Video has great value
• Video keeps selling
• Production & distribution costs are low
• Viral Videos vs. Viral Essays
• Element of distinction
Goals for the Day
• Why video & social media?
• Industry trends
• Theory
• Hands-on
• Next steps
Goals for the Day
• Why video & social media?
• Industry trends
• Theory
• Hands-on
• Next steps
Authentic Authentic Best
Budget Pro Video Kit
• Canon T3i
• 50mm lens
• Tripod
• Lavalier Mic
• Zoom Audio
• Lights
Production Value
• Depth of field
• A-Roll & B-Roll
• Movement
• Audio
• Music
• (Lens Flares, Light Leaks, Letterbox)
Production Value
• Depth of field
• A-Roll & B-Roll
• Movement
• Audio
• Music
• (Lens Flares, Light Leaks, Letterbox)
Production Value
• Depth of field
• A-Roll & B-Roll
• Movement
• Audio
• Music
• (Lens Flares, Light Leaks, Letterbox)
Production Value
• Depth of field
• A-Roll & B-Roll
• Movement
• Audio
• Music
• (Lens Flares, Light Leaks, Letterbox)
Storyboard: Your video recipe
• Start With Why
• Student / Teacher Testimonial
• Thank You For Your Support
• Tutorial
• Welcome Aboard
Testimonial
Time We See We Hear
0:00-0:10
(Hook)
Relevant location (outside)
Relevant location (inside, wide)
Relevant materials (close)
Music, then subject talking about why
they got involved in activity
0:10-0:20
Subject doing activity (medium)
Relevant materials (close)
Subject talking to camera (title card)
Subject talking about why they love
activity
0:20-0:40
(Hold)
Subject doing activity with others (wide)
Subject doing activity (close on interaction)
Subject talking about how teacher /
coach / peer has made activity special
0:40-0:55
(Payoff)
Subject smiling, successful, surrounded by peers Subject gives specic advice to others
0:55-1:00
(Call to Action)
Relevant materials (close)
Text: “Find out More at www.school.org/program”
Music, background room sounds
Goals for the Day
• Why video & social media?
• Industry trends
• Theory
• Hands-on
• Next steps
Goals for the Day
• Why video & social media?
• Industry trends
• Theory
• Hands-on
• Next steps
Gartner Research
Gartner Research
Gartner Research
Gartner Research
Gartner Research
Flickr
65
VK
80Instagram
100
Tumblr
110
Google+
120
Pinterest
250
Linkedin
255
Twitter
310
Facebook
900
*ebizmba.com
Unique Monthly Visitors August 2014
(in millions)
What is the point of social media?
“The inclinations that arise from
social networks to do things for
each other.”
Putnam, 2000
social capital = (people + content) x engagement
Create
Act
Friend / Like / Follow
Share / Re-Tweet / Re-Pin
Like / Favorite
Talk about you
View
passive
active
Useful Content is…
• Regular
• Formatted consistently
• Appropriately produced
• Generous
• Community building
• Broadly informative
• Emotional
• Entertaining
• Insider
• Helpful
How do we build social capital?
Social Media Marketing Plan
• Stage 1: Absent / Present / Listening
• Stage 2: Build Networks / Establish Norms
• Stage 3: Offer Value / Ask for Reciprocity
Stage 1: Absent / Present / Listening
• Set up shared email address such as communications@school.org
• Create official accounts at Big Four: Facebook Page, Twitter, Linkedin
Company, Pinterest, (Google+)
• Use consistent brand logos and naming
• Write draft social media guidelines
• If necessary do some repair work
• Listen
Stage 2: Build Networks / Establish Norms
• Tell people about your networks
• What do we do if…
• What kinds of content create engagement?
• Photos, videos, #hashtags, questions, theme days, recipes, how-to’s,
links, news stories, scores, favorite people, funny stories, insider
peeks, tips & tricks, music videos, one question - many answers,
fashion, traditions, school meetings, meals, community meetings,
athletic events, arts events, classes, between classes, travel programs
Stage 3: Offer Value / Reciprocity
• Regular content
• Dependable format
• Celebrate your super-fans
• Be the middle-person
• Like, share, comment, find out more, register, call, sign up, ask a
question, request more information, give us your email, contribute,
work together, nd each other, self-organize
Hands On
Next Steps
• Reflect on capacity, strengths, easy wins
• First video
• Social media marketing plan (Big 4)
• Party isn’t where
you expect
• Everyone is equal
• Humans speak
with a voice
• Give before you
receive
• It’s not about you
image source: wikimedia commons

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Video & Social Media Marketing Intensive

  • 1. Video & Social Media Marketing Intensive August 5, 2014 - New Hampton School
  • 2. ☟ Hans Mundahl & Associates Inc. strategy | training | media hansmundahl.wikispaces.com/isanne
  • 4. 23 Schools & 3 States
  • 6. Goals for the Day • Why video & social media? • Industry trends • Theory • Hands-on • Next steps
  • 7. Goals for the Day • Why video & social media? • Industry trends • Theory • Hands-on • Next steps
  • 8. Why do full-pay families choose your school?
  • 9. Why do donors with capacity make signicant gifts to your school?
  • 11.
  • 13. Head { Program Location Price Taxes - Heart } Quality of Employees Philosophy Quality of Facilities Culture Prestige Authority Trust Naming Impact Legacy Prestige -
  • 14. “When examining deeply held beliefs, complicated decisions, or emotionally charged issues we tend to favor information that conrms our existing position.” Scott Plous 1993
  • 15. Using Conrmation Bias • Show up rst • Make your case by showing rather than by telling • Position yourself as an authority through ofcial, unofcial, internal and external channels • Create sense of ‘everyone’
  • 16. New Question, New Partner
  • 17. Goals for the Day • Why video & social media? • Industry trends • Theory • Hands-on • Next steps
  • 18. Goals for the Day • Why video & social media? • Industry trends • Theory • Hands-on • Next steps
  • 19. Video is what affluent people do online • Americans watched 52.4 billion videos • YouTube accounts for 18.96% of all internet trafc • 84% of college graduates watch online video • 87% of online adults with household incomes greater than $75,000 watch and create video *ComScore, Hollywood Reporter, Pew Research Center
  • 20. Video is what affluent people do online • Americans watched 52.4 billion videos • YouTube accounts for 18.96% of all internet trafc • 84% of college graduates watch online video • 87% of online adults with household incomes greater than $75,000 watch and create video *ComScore, Hollywood Reporter, Pew Research Center (last December alone)
  • 21. Video is what affluent people do online • Americans watched 52.4 billion videos • YouTube accounts for 18.96% of all internet trafc • 84% of college graduates watch online video • 87% of online adults with household incomes greater than $75,000 watch and create video *ComScore, Hollywood Reporter, Pew Research Center (last December alone) (second only to Netflix)
  • 22. The power of ‘why’ inspires action • People don’t buy what you do, they buy why you do it • 57% of donors researching non-prots made a gift after watching an online video that demonstrated the impact of that gift • Video converts eyeballs into action at a high rate • Video voicemail: 8x open rate *Simon Sinek, Milward Brown, Google, VMO, Wistia
  • 23. Video has great value • Video keeps selling • Production & distribution costs are low • Viral Videos vs. Viral Essays • Element of distinction
  • 24. Goals for the Day • Why video & social media? • Industry trends • Theory • Hands-on • Next steps
  • 25. Goals for the Day • Why video & social media? • Industry trends • Theory • Hands-on • Next steps
  • 27. Budget Pro Video Kit • Canon T3i • 50mm lens • Tripod • Lavalier Mic • Zoom Audio • Lights
  • 28. Production Value • Depth of eld • A-Roll & B-Roll • Movement • Audio • Music • (Lens Flares, Light Leaks, Letterbox)
  • 29. Production Value • Depth of eld • A-Roll & B-Roll • Movement • Audio • Music • (Lens Flares, Light Leaks, Letterbox)
  • 30. Production Value • Depth of eld • A-Roll & B-Roll • Movement • Audio • Music • (Lens Flares, Light Leaks, Letterbox)
  • 31. Production Value • Depth of eld • A-Roll & B-Roll • Movement • Audio • Music • (Lens Flares, Light Leaks, Letterbox)
  • 32. Storyboard: Your video recipe • Start With Why • Student / Teacher Testimonial • Thank You For Your Support • Tutorial • Welcome Aboard
  • 33. Testimonial Time We See We Hear 0:00-0:10 (Hook) Relevant location (outside) Relevant location (inside, wide) Relevant materials (close) Music, then subject talking about why they got involved in activity 0:10-0:20 Subject doing activity (medium) Relevant materials (close) Subject talking to camera (title card) Subject talking about why they love activity 0:20-0:40 (Hold) Subject doing activity with others (wide) Subject doing activity (close on interaction) Subject talking about how teacher / coach / peer has made activity special 0:40-0:55 (Payoff) Subject smiling, successful, surrounded by peers Subject gives specic advice to others 0:55-1:00 (Call to Action) Relevant materials (close) Text: “Find out More at www.school.org/program” Music, background room sounds
  • 34. Goals for the Day • Why video & social media? • Industry trends • Theory • Hands-on • Next steps
  • 35. Goals for the Day • Why video & social media? • Industry trends • Theory • Hands-on • Next steps
  • 36.
  • 37.
  • 38.
  • 39.
  • 45.
  • 47. What is the point of social media?
  • 48.
  • 49.
  • 50. “The inclinations that arise from social networks to do things for each other.” Putnam, 2000
  • 51. social capital = (people + content) x engagement
  • 52. Create Act Friend / Like / Follow Share / Re-Tweet / Re-Pin Like / Favorite Talk about you View passive active
  • 53. Useful Content is… • Regular • Formatted consistently • Appropriately produced • Generous • Community building • Broadly informative • Emotional • Entertaining • Insider • Helpful
  • 54. How do we build social capital?
  • 55. Social Media Marketing Plan • Stage 1: Absent / Present / Listening • Stage 2: Build Networks / Establish Norms • Stage 3: Offer Value / Ask for Reciprocity
  • 56. Stage 1: Absent / Present / Listening • Set up shared email address such as communications@school.org • Create ofcial accounts at Big Four: Facebook Page, Twitter, Linkedin Company, Pinterest, (Google+) • Use consistent brand logos and naming • Write draft social media guidelines • If necessary do some repair work • Listen
  • 57. Stage 2: Build Networks / Establish Norms • Tell people about your networks • What do we do if… • What kinds of content create engagement? • Photos, videos, #hashtags, questions, theme days, recipes, how-to’s, links, news stories, scores, favorite people, funny stories, insider peeks, tips & tricks, music videos, one question - many answers, fashion, traditions, school meetings, meals, community meetings, athletic events, arts events, classes, between classes, travel programs
  • 58. Stage 3: Offer Value / Reciprocity • Regular content • Dependable format • Celebrate your super-fans • Be the middle-person • Like, share, comment, nd out more, register, call, sign up, ask a question, request more information, give us your email, contribute, work together, nd each other, self-organize
  • 60. Next Steps • Reflect on capacity, strengths, easy wins • First video • Social media marketing plan (Big 4)
  • 61. • Party isn’t where you expect • Everyone is equal • Humans speak with a voice • Give before you receive • It’s not about you image source: wikimedia commons