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WORLD CLASS SUPPLY CHAIN John Hornby – CEO – The Lettershop Group Tim Cable - Head of Media Products – Royal Mail Jan Challis – Quality & Service Integrity Director – Royal Mail Logistics The Strategic Mailing Partnership™ supported by Royal Mail
[object Object],[object Object],[object Object],[object Object],20 mins 20 mins Agenda
Context What is the problem we are trying to solve?
What does our market look like at the moment
What does our market look like at the moment
What does our market look like at the moment
The Opportunities ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
We did some research with SMEs Source: Insight Exchange, SME customer understanding (2010) Base: 146 Sophisticates Barriers to making more use of Direct Mail
The Barriers to Direct Mail ,[object Object],[object Object],[object Object],[object Object],[object Object]
[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],What is Royal Mail Currently doing about it
What is SMP Currently doing about it
Kaizen project with lettershop  ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],What is SMP Currently doing about it
Kaizen project with Lettershop ,[object Object],[object Object],[object Object],[object Object],[object Object],What is SMP Currently doing about it
What do you think is necessary to tackle the ‘ difficult to use ’ barrier, through demonstrating a World Class Supply Chain to current and prospective mailers? We would really like to hear yor views
Thank you

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World class supply chain

  • 1. WORLD CLASS SUPPLY CHAIN John Hornby – CEO – The Lettershop Group Tim Cable - Head of Media Products – Royal Mail Jan Challis – Quality & Service Integrity Director – Royal Mail Logistics The Strategic Mailing Partnership™ supported by Royal Mail
  • 2.
  • 3. Context What is the problem we are trying to solve?
  • 4. What does our market look like at the moment
  • 5. What does our market look like at the moment
  • 6. What does our market look like at the moment
  • 7.
  • 8. We did some research with SMEs Source: Insight Exchange, SME customer understanding (2010) Base: 146 Sophisticates Barriers to making more use of Direct Mail
  • 9.
  • 10.
  • 11. What is SMP Currently doing about it
  • 12.
  • 13.
  • 14. What do you think is necessary to tackle the ‘ difficult to use ’ barrier, through demonstrating a World Class Supply Chain to current and prospective mailers? We would really like to hear yor views

Notas do Editor

  1. Suggest intro from John on this slide
  2. John
  3. Tim takes over
  4. What is happening with other communication media
  5. What is happening with digital