As more and more health information and health services go online it is important to focus on making sure people who suffer from health inequalities, and who are also digitally excluded, don't get left behind. With a £1m programme from NHS Englamd, we're at the start of a programme to join the dots.
6. Digital
People learning how to use it and using
technology to make change happen
Optimise
d
for mobil
e learning
7. Scale of Impact (April 2013 – March 2014)
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* UJM = Universal Job Match
* CHT = Community How To
* ESOL = English for Speakers of
Other Languages
9. A significant increase in the use of
technology to help people to manage
their own health and care
An NHS for everyone regardless of
income, gender, location, age, ethnicity
or any other characteristic
NHS England Mandate, 2013
10. Digitally excluded make most
use of NHS & experience
greatest health inequality
1 in 6 people are over 65.
People over 65 account for
more than half of all NHS
spend
1 in 4 people have a long
term condition or disability.
Long term conditions account
for 70% of all NHS spend.
People with LTCs &
disabilities are 3 times more
likely never to have used the
internet than those without
disabilities.
11. NHS England Widening Participation
• NHS England have procured Tinder
Foundation to increase access to health
online services, and:
– engage 100,000 people
– Train 50,000 people
– Test innovative approaches bringing health
care and digital together
13. Inspired by real people
Ruma’s story
“By doing this course I learnt many new things on
the computer including NHS Choices website… I do
exercises at home that I learnt from the website. I
have started giving healthy food to my children”.
A learner and now a volunteer at Bromley by Bow Health Centre
15. Digital Health Centres
• 174 centres across the country in community
venues, libraries and other public places:
–
–
–
–
Helping people develop digital skills and confidence
Introducing them to relevant content on NHS Choices
Helping them search for health information & services
Forming partnerships with Health providers locally
16. Digital Health Events
• 211 organisations running events
• Bletchley Centre, Milton Keynes
– Working with local GP & Dental Practice
– Laptops & Tablets in waiting rooms
– Working with GPs, Dentists and Nurses
– Running follow up sessions customising NHS
Choice home page
– Running Fit to Work initiative
17. 15 Digital Health Flagships
Trial and test innovative approaches for example:
– Partnership working: Southampton Libraries with
McMillian Cancer Care
– Technology innovation: Breezie, a very simple and
highly personalised tablet interface with NHS “App”
– Links between UK online centres & Health
Practitioners: Cook e-Learning working with University
Hospital of Leicester on Diabetes Education
Programme
23. NHS Practitioners , ,Partners, Media
NHS Practitioners Partners, Media
Scale
Scale
Seed
Seed
Discove
Discove
rr
Volunteer Digital
Volunteer Digital
Champions
Champions
UK online centres
network (5,000)
Health
Health
Hubs
Hubs
(22)
(22)
Health
Health
Centres
Centres
(152)
(152)
7.1 million offline
7.1 million offline
adults
adults
100,000
100,000
Health
Health
Events
Events
(211)
(211)
socially &
socially &
digitally
digitally
excluded
excluded
people
people
reached
reached
50,000
50,000
people
people
trained
trained
increasing
increasing
digital &
digital &
health
health
literacy
literacy
Health
Health
Flagship
Flagship
ss(15)
(15)
Health marketing and
Health marketing and
toolkit
toolkit
Training
Training
Health Portal
Health Portal
Digital Health Support Resources
Digital Health Support Resources
Health Course
Health Course
24.
25. Digital for a better future
Digital Exclusion: poverty, lack of opportunity,
inefficiencies, frustrations, under employment, health
inequalities, no-go communities, a divided nation
Digital Growth: high employment, decent jobs,
decent wages, prevention of poor health and crime,
successful businesses, excellent education, fulfilled
people, a digital nation