Attend this informative Webtech session to learn how to leverage storage analytics to transform your storage infrastructure into a business enabler. Storage analytics helps you to manage your storage environment beyond the operational view to a business centric view where storage resources can become strategic assets to drive storage service level management for business applications. View this WebTech to learn: Tips and tricks to streamline storage performance monitoring across your Hitachi environment. Establish storage service level management by defining and enforcing performance and capacity objectives for key business applications. Create storage service level management reports that satisfy the needs of multiple IT stakeholders (i.e. CIO, architect, administrator). For more information on controlling costs of sprawling storage with storage analytics white paper: http://www.hds.com/assets/pdf/hitachi-white-paper-control-costs-and-sprawling-storage-with-storage-analytics.pdf

1. STORAGE ANALYTICS
BRETT HESTERBERG, TECHNICAL PRODUCT
MANAGER
OJAY BAHRA, TECHNICAL PRODUCT
MANAGER
RICHARD JEW, SENIOR PRODUCT MARKETING
MANAGER
AUGUST 8, 2012

2. WEBTECH EDUCATIONAL SERIES
Storage Analytics
Attend this WebTech session to learn how to leverage storage analytics to
transform your storage infrastructure into a business enabler. Storage analytics
help you to manage your storage environment beyond the operational view to a
business-centric view where storage resources can become strategic assets to
drive storage service level management for business applications.
Attend this WebTech to learn
• Tips and tricks to streamline storage performance monitoring across your
Hitachi environment
• Establish storage service level management by defining and enforcing
performance and capacity objectives for key business applications
• Create storage service level management reports that satisfy the needs of
multiple IT stakeholders (i.e., CIO, architect, administrator)

3. STORAGE ANALYTICS
Enable customers to transform visualizing a data center from an
operational view to more strategic and business-centric view
where elements are measured, correlated, trended and
strategized.

4. STORAGE ANALYTICS DASHBOARD
Which applications miss their SLAs?
Which applications are at risk?

5. STORAGE ANALYTICS VALUE PROPOSITION
Data Center
Visibility
SLO Compliance
Capacity
Planning
End-to-End
Performance
Analysis
Performance
Troubleshooting
and Tuning
Dashboard of
application-centric
views of storage
(supply and
demand) to
minimize OPEX
Monitor
application service
level objectives
(SLO) for
compliance
Conduct intelligent
capacity planning
based on
historical trends to
reduce future
CAPEX
Performance
analysis from
application to
logical storage
devices
Detailed storage
system
performance
reporting and
analysis
Business and
consumer view
of applications
(demand)
Application SLO
monitoring
Standard reports
to identify
underutilized and
overutilized
resources
Statistical analysis
across
applications,
servers, switches
and storage
systems
Storage system
analysis for
performance
tuning
Storage array
view
(supply)
SLO violation
investigation
Historical capacity
trending for
applications
Integration with
detailed
performance
reporting for
deeper analysis
Analysis of
storage pool
allocation and
utilization

6. HITACHI COMMAND SUITE:
STORAGE ANALYTICS
55
Configuration Analytics Mobility Protection
Operational View
Storage Analytics
Strategic View
Usage Patterns SLO Compliance Capacity Planning
Chargeback
Storage Allocation Performance Tuning Data Migration Replication
Pair SyncTechnology UpgradesProvisioning
Storage Allocation
CAPEX OPEX Storage Economics
Troubleshooting

7. HITACHI STORAGE ANALYTICS:
PERFORMANCE PRODUCTS POSITIONING
Data Center
Visibility
Application
Service Level
Compliance
Service
Chargeback
Capacity
Planning
Hitachi
Command
Director
Business Focus
Hitachi Command Director (HCmD)
Plus
Hitachi Tuning Manager (HTMN)
Performance
First Aid
End-to-End
Performance
Analysis
Storage
Performance
Troubleshooting
and Tuning
Storage
Health Check
Hitachi
Tuning
Manager
Operations Focus

8. HITACHI TUNING MANAGER:
PERFORMANCE FIRST AID – ANALYTICS TAB

9. HITACHI TUNING MANAGER:
PERFORMANCE FIRST AID
Can filter volumes for analysis
To filter volumes, launch
Wizard after select the volumes
Select Logical
Group (or Host)
To filter volumes, launch
Wizard after select the volumes

10. HITACHI TUNING MANAGER:
TOP PERFORMANCE TIPS
 Look at longer historical trend first
‒ Identify troubled spots by looking at longer period of trend (for example, 7 days of
hourly data, 24 hours of minute data)
 Focus on trouble area with finer granularity
‒ After identifying trouble areas, zoom into those time periods with finer granularity
(minute level)
 For response time-centric applications such as online transaction processing
‒ You want low utilization to ensure CPU cycle availability
‒ You want low Q-depth to ensure no wait time
 For throughput-centric application such as backups
‒ You want high utilization to ensure maximum throughput
‒ You want high Q-depth to let CPU manage queues smarter

11. HITACHI TUNING MANAGER
TOP PERFORMANCE TIPS
 Workflow from inside to outside
‒ Start at the I/O response time for the server or device reporting the problem
‒ In case the value differs significantly from the base value, investigate
 High cache write pending percentage causing inflow control
 High front-end processor (CHA) or MP (VSP) utilization causing port
congestion
 High back-end processor (DKA) or MP (VSP) utilization causing delays in
reading from or writing to disk
 High parity group utilization causing delays in reading from or writing to
disk in that parity group

12. SERVICE LEVEL COMPLIANCE
 Monitor service level objectives (SLO) for applications
‒ SLO is a measurement of performance for a group of storage volumes
‒ HCmD constantly monitors the mission-critical applications against their SLO and
alerts users if it goes out of compliance
‒ HCmD provides dashboard summary of the current SLO violation and as well as its
history for mission-critical application.
 Investigate service level violations
‒ Global dashboard for near real-time monitoring of application SLO status
‒ Drill down to SLO investigation unit to help quickly identify potential causes of SLO
violation
 Realize application service level objectives
– Average storage response time
‒ Total IOPS

13. MONITOR SERVICE LEVEL OBJECTIVES
 Support for service level objectives
‒ Application SLOs
‒ Storage response time
‒ Total IOPS
‒ Storage system and host SLO
‒ Cache write pending percentage
‒ DP pool overprovisioning ratio
‒ DP pool risk ratio
‒ DP pool used percentage
‒ Host file system used percentage
‒ Parity group busy percentage
‒ Port busy percentage
Highlighted on
Dashboard

14. KEY PERFORMANCE REPORTING AREAS:
DASHBOARD, RESOURCES, GLOBAL REPORTS
A
B
C
B

15. PINPOINT VOLUME UTILIZATION REPORTING
Scenario
1. Pool 4 and 16 on my VSP are
running my mission-critical
workload. I want to keep a
close eye on these pools and
the hot volumes in it to make
sure nothing gets overly busy
2. I want to save this report so I
can quickly get to it again and
again
3. I want to generate this report
from the CLI from time to time
because I prefer the command
prompt and I can do further
analysis with the CSV output

16. HITACHI COMMAND DIRECTOR DATA FLOW
Gather
Raw
Configuration and
Performance Data
Correlate
Discovered Data
With Business
Metadata
Massage,
Aggregate
Raw Data Into
SLO Compliance
Metrics
Generate
Dashboard,
Business Views
and Reports
Application
Volume
Function: HR
Customer: ACME
SLO: Oracle (prod)
Type : Oracle

17. LOGICAL GROUP BUSINESS VIEW
 Logical groups are fully integrated
with Hitachi Command Director
 After importing logical groups
created from a group of hosts
within Hitachi Device Manager,
the logical group business view
displays storage and hosts as
part of the logical group hierarchy
STRONG INTEGRATION WITHIN HCS

18. BUSINESS VIEWS, TAG CATEGORIES,
TAGS AND APPS
WWN1
LDEV1
HSD1
WWN2
LDEV2
HSD2
WWN3
LDEV3
WWN4
HSD3
WWN5
LDEV4
HSD4
WWN6
LDEV5
HSD5
LDEV6
HSD6
AMER EMEA APACMktg. Sales Eng
Function Geography
Function Function Plus
Geography
Geography Plus
Function GeographyBusiness Views
Tag Categories
Tags
Logical Groups
and Applications
Application 1 Application 2 Application 3 Application 4

19. CLASSIFY APPS: ASSIGN
SLO PROFILES AND TAGS

20. MONITOR KEY BUSINESS UNITS
STORAGE PERFORMANCE

21. SLO INVESTIGATION UNIT
1
2
3

22. SLO INVESTIGATION UNIT:
IN-CONTEXT LINK AND LAUNCH (L&L) INTO HTNM
1
2
3

23. SLO INVESTIGATION UNIT: IPAD VERSION

24. SUMMARY
 Storage administration
‒ Performance trend analysis
‒ SLO investigation unit
‒ Port, controller, pool, and
volume utilization reporting
SATISFY THE NEEDS OF MULTIPLE I.T. ROLES WITH HTNM AND HCMD

25. SUMMARY
 IT manager
‒ Data center-wide performance
overview and SLO compliance
‒ Storage system summaries
‒ Overutilized and underutilized
storage resources
SATISFY THE NEEDS OF MULTIPLE IT ROLES WITH HTNM AND HCMD

26. SUMMARY
 CIO
‒ Performance health snapshot
‒ Automatic delivery of key
reports
‒ SLO compliance by business
unit and geography
SATISFY THE NEEDS OF MULTIPLE IT ROLES WITH HTNM & HCMD
Breakdown by
BU, geography,
product, test, etc.

27. QUESTIONS AND
DISCUSSION

28. UPCOMING WEBTECHS
Mainframe Series
 Dynamic Tiering for Mainframe Considerations: Simplified Tiered
Storage, Sept. 5, 9 a.m. PT, 12 p.m. ET
 VSP Mainframe and Dynamic Tiering Performance Considerations,
Sept. 12, 9 a.m. PT, 12 p.m. ET
 Mainframe Replication, Sept. 19, 9 a.m. PT, 12 p.m. ET
 Why Networked FICON Storage Is Better than Direct Attached
Storage, Oct. 3, 9 a.m. PT, 12 p.m. ET
Data Centers
 Maximize Availability and Uptime by Clustering your Physical Data
Centers Within Metro Distances, Oct. 24, 9 a.m. PT, 12 p.m. ET
Check www.hds.com/webtech for
 Links to the recording, the presentation and Q&A (available next week)
 Schedule and registration for upcoming WebTech sessions

29. THANK YOU