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Hiring for F.I.T. - Functional, Interpersonal, Tactical skills

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IT Service and Support
IT Service and Support

Heather Brizzi

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Hiring for F.I.T. – FUNctional,Interpersonal, Tactical Heather Brizzi Director, Enterprise Service Center
Key Objectives ,[object Object],[object Object],[object Object],[object Object]
Identifying Needs ,[object Object],[object Object],[object Object],[object Object],[object Object]
How Do These Skills Help in Hiring for FIT? ,[object Object],[object Object],[object Object]
Get ‘em on the phone! ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Illegal Interview Questions ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
FUNctional ,[object Object]
Functional Interview Questions ,[object Object],[object Object],[object Object],[object Object],[object Object]
Interpersonal ,[object Object]
Interpersonal Interview Questions ,[object Object],[object Object],[object Object],[object Object],[object Object]
Tactical ,[object Object]
Tactical Interview Questions ,[object Object],[object Object],[object Object],[object Object],[object Object]
Body Language ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
The Question of Attendance ,[object Object],[object Object],[object Object],[object Object]
Objective Candidate Selection
Now that you’ve got ‘em, how do you keep ‘em? ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Questions ,[object Object],[object Object],[object Object]
Hiring for FIT ,[object Object],[object Object]

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