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Hector Del Castillo
                linkd.in/hdelcastillo
© AIPMM 2012       November 3, 2012
I want to thank everyone who attended the
   AIPMM sessions at ProductCamp SoCal 2012.
   I welcome your feedback regarding this topic.
   Contact me with any comments or questions.
   I look forward to seeing you again soon.



© AIPMM 2012
© AIPMM 2012
Tweet About Us!


        Hector:         @hmdelcastillo
        AIPMM:          @AIPMM
        ProdMgmtTalk:   #ProdMgmtTalk
        PC SoCal:       #pcSC




© AIPMM 2012
Hector Del Castillo
   • Senior consultant with over 10 years of experience transforming
     products to profit for technology-based companies
   • AIPMM Body of Knowledge (ProdBOK®) Contributor
   • Established companies
        – Jet Propulsion Laboratory, Lucent Technologies, MEI Technologies
   • Small companies and startups
        – Nextone Communications, Smith Micro Software
   • Launched 27+ Products for global deployment
        – HW/SW, Telecom, Enterprise Mobility, Information Security
          Services, Professional Development
   • Certified PMP®, CPM® and CPMM®
   • University of California at Santa Barbara, MS EE
   • University of Texas at El Paso, MS EE, BS EE



© AIPMM 2012
© AIPMM 2012
The Hub Of All Things Product Management
 Community                                                                                      Certification
 Subject Matter Experts & Like-Minded Peers to ask                             Certification can help to improve both
 questions                                                                organizational performance and individual
                                                                        career aspirations as part of a managed skills
                                                                                              development approach.




 Connections                                                                                            Content
 Connecting our members through multiple social media     Hundreds of practical templates, examples, and information
 networks extends our reach




© AIPMM 2012
The Hub Of All Things Product Management
 Community                                                                                      Certification
 Subject Matter Experts & Like-Minded Peers to ask                             Certification can help to improve both
 questions                                                                organizational performance and individual
                                                                        career aspirations as part of a managed skills
                                                                                              development approach.




 Connections                                                                                            Content
 Connecting our members through multiple social media     Hundreds of practical templates, examples, and information
 networks extends our reach




© AIPMM 2012
The Hub Of All Things Product Management
 Community                                                                                      Certification
 Subject Matter Experts & Like-Minded Peers to ask                             Certification can help to improve both
 questions                                                                organizational performance and individual
                                                                        career aspirations as part of a managed skills
                                                                                              development approach.




 Connections                                                                                            Content
 Connecting our members through multiple social media     Hundreds of practical templates, examples, and information
 networks extends our reach




© AIPMM 2012
The Hub Of All Things Product Management
 Community                                                                                      Certification
 Subject Matter Experts & Like-Minded Peers to ask                             Certification can help to improve both
 questions                                                                organizational performance and individual
                                                                        career aspirations as part of a managed skills
                                                                                              development approach.




 Connections                                                                                            Content
 Connecting our members through multiple social media     Hundreds of practical templates, examples, and information
 networks extends our reach




© AIPMM 2012
AIPMM Overview
   • With members in 65 countries, the AIPMM is the worldwide
     certifying body of product team professionals.
   • The only organization that addresses the entire product
     lifecycle (inception to obsolescence) throughout any
     industry
   • Presently has offerings in North America, Europe, Middle
     East, Australia and Southeast Asia.
   • Membership benefits include eligibility for the Certification
     Programs, discounts to AIPMM conferences, and access to
     the Career Center, peer Forums, tools, templates and
     publications.
© AIPMM 2012
• Network with experts
   Why Our Members Join     and thought leaders
                          • Learn best
                            practices, proven
                            strategies and
                            methodologies
                          • Expand their
                            knowledge and soft
                            skills.
                          • Sharpen their
                            leadership and
                            influential skills
                          • Validate their expertise
                            with internationally
                            recognized
                            certifications.
                          • Obtain tools to enhance
                            their productivity
© AIPMM 2012
AIPMM Certifications
  AIPMM offers globally recognized certifications:
  • Certified Product Manager (CPM®)
  • Certified Product Marketing Manager (CPMM®)
  • Agile Certified Product Manager (ACPM®)
  • Certified Innovation Leader (CIL®)
  • Certified Brand Manager (CBM®)

© AIPMM 2012
Win!
   Participate, ask questions and stay until the end to be entered into a drawing
   to win one AIPMM Premium Membership (worth $175/year) that includes:
   • Eligibility for AIPMM Certification Exams and intensives
   • AIPMM Career Pathfinder with Silver Level access (valued at $60/year) and free access to
     Premium Level Access for 14 days, followed by opportunity to upgrade for $80/year ($99 value)
   • Demand Metric premium level membership for 1 year with access to AIPMM ProdBOK®
     Productivity Tools ($497 value)
   • Current trainings, workshops, and on-going educational opportunities for career advancement
   • Access to private AIPMM LinkedIn® group
   • Special offers from AIPMM partners including toolkits, books & research
   • 10% tuition reduction & tuition rate lock-in on any courses offered at CSU-Global
     Campus, including graduate coursework for Certified Innovation Leader (CIL), via 100% online
     learning environment
   • and more




© AIPMM 2012
FEATURED PRESENTATION


© AIPMM 2012
What We Will Discuss
   • What is innovation?
   • Why your company needs it
   • Implementing an innovation strategy
   • Tips to foster innovation
   • Ways to reduce risk



© AIPMM 2012
What is the biggest barrier for innovation
   within your company?

   • Poor management
   • Insufficient investment
   • Lack of innovative people
   • Inadequate planning
   • Cannot afford the risk



© AIPMM 2012
What Is Innovation?




© AIPMM 2012
Benefits of Innovation



Increased                    Improved
product value                profitability for
for customers                your company


© AIPMM 2012
Where can innovation happen?
     • Technology       • Methodologies

     • Packaging        • Operations

     • Tools            • Distribution

     • Product Design   • Business Models

     • Production       • Pricing

     • Processes        • Marketing

© AIPMM 2012
Innovation Funnel
    Ideas
                        • Generate
                        • Explore
                        • Analyze
                        • Synthesize
                        • Test
                        • Screen
    Outcomes            • Implement
© AIPMM 2012
”A strategy is like a roadmap. It’s
               useful only when you know
               where you are and where you
               want to go.”



© AIPMM 2012
Fortune’s Most Admired Companies
   Rank Company                            Industry   Industry
                                             Rank
     1     Apple                              1       Computers
     2     Google                             1       Internet Services & Retailing
     3     Amazon.com                         2       Internet Services & Retailing
     4     Coca-Cola                          1       Beverages
     5     IBM                                1       IT Services
     6     FedEx                              2       Delivery
     7     Berkshire Hathaway                 1       Property and Casualty
     8     Starbucks Coffee                   2       Food Services
     9     Procter & Gamble                   1       Soaps and Cosmetics
     10    Southwest Airlines                 3       Airlines
   Source: FORTUNE Magazine, 19 Mar 2012


© AIPMM 2012
TIPS FOR IMPLEMENTING AN
      INNOVATION STRATEGY SUCCESSFULLY

© AIPMM 2012
1. Discover Insights




© AIPMM 2012
Identify Customer Segments
            Needs; e.g.,                                                    Demographics; e.g.,
       Problems/pain points                                                       Industry
    Applications/uses addressed                                                   Function
    Key functionality/attributes                                                 Geography
 Degree of sophistication/quality/…                                         Age/gender/income
  Drives Product/Solution Strategy                                        Other personal/business
                                                                                characteristics
                                                                          Drives Outreach Strategy

                                    Behaviors and Attitudes; e.g.,
                                       Risk appetite/adoption
                                 Psychographics (lifestyle/personality)
                                       Stated/unstated values
                                           Usage patterns
                                        Vendor/brand loyalty
                                      Drives Adoption Strategy

© AIPMM 2012
Discover Unmet Customer Needs




© AIPMM 2012
Know Your Competitive Landscape




© AIPMM 2012
2. Align Strategies With Needs
                                       Focus on creating and
                                       delivering value-added
                   Customer            products to target customers
                                       based on their unmet needs.
                   Product
                   (Value)



        Business              Market


                                   © H. Del Castillo, AIPMM, Product Management Triple Constraint, 2011


© AIPMM 2012
Create Alignment




                  Align business, marketing and product
                  strategies with unmet market
                  needs.



© AIPMM 2012
Communicate Strategic Objectives
                                  Financial
                            How much investment is
                                  needed?
                            How soon will we break
                                   even?
   Learning & Growth                                        Customer
  What key resources are           Product            What are the unmet needs?
  needed?                     Vision & Mission        Who are the customers?
  What knowledge and
  skills are needed?                                  Who’s most likely to buy?
                           Business Processes

                           What key activities and
                           deliverables are needed?




© AIPMM 2012
3. Mind Your Company’s Culture
                                 Cultivate a culture that
                 Process         fosters innovation and
                                 collaboration to create
                                 & deliver great products.
        People


                       Culture




© AIPMM 2012
Focus on Structure




                            Source: McKinsey 7S Framework

© AIPMM 2012
Eliminate organizational silos




© AIPMM 2012
4. Adopt A Product Planning Process

         Product Management Framework (PMF)




                           Source: © AIPMM, 1998-2012, All Rights Reserved.

© AIPMM 2012
Integrate Innovation




© AIPMM 2012
Leverage The Product Life Cycle




© AIPMM 2012
Identify Key Resources




© AIPMM 2012
Define Key Deliverables




© AIPMM 2012
5. Deliver Value, Success Will Follow




© AIPMM 2012
Polish your value proposition
  Creating and delivering value
  to customers, executives
  and investors is essential
  for a successful business.




© AIPMM 2012
Direct the Internal Value Chain




© AIPMM 2012
6. Align Your Business Model




© AIPMM 2012
Adopt Leading Productivity Tools




                  Source: Why AIPMM Membership Boosts Your Productivity


© AIPMM 2012
Make Your Business Case




© AIPMM 2012
Key Takeaways
               1   • Discover insights

               2   • Align strategies with needs

               3   • Mind your company’s culture

               4   • Adopt a product planning process

               5   • Deliver value, success will follow

               6   • Align your business model

© AIPMM 2012
Useful Links
  •   Newsletter: http://bit.ly/News110112
  •   Website: http://www.aipmm.com
  •   Ambassador’s Council: http://www.aipmmambassadors.com/
  •   Articles: http://www.aipmm.com/html/newsletter/article.php
  •   Blogs: http://aipmm.com/anthropology/
  • Webinars: http://bit.ly/AIPMMWebcasts
  • Certification: http://aipmm.com/html/certification/
  • Product Management Framework Brochure:
    http://www.aipmm.com/brochures/AIPMM_PMF.pdf


© AIPMM 2012
References
   • Why AIPMM Membership Boosts Your
     Productivity, http://slidesha.re/LVPotE
   • Why Exceptional Product Managers Have
     Many Mentors and How to Create Your Own
     Mentor Network, http://slidesha.re/OWWuSx
   • Why Get CPM® or CPMM®
     Certification, http://slidesha.re/QyagYG
   • Professional Growth Plan
     Template, http://slidesha.re/IvnYI3
© AIPMM 2012
Join AIPMM
   AIPMM Premium Membership                                      Price: $175 per year
   With members in 65 countries, AIPMM is the world’s largest association focused on connecting product team
   professionals with each other and providing educational opportunities, reference materials, and tools to make
   you more effective and boost your productivity. Here are some key benefits you get by joining:
      •   Eligible for AIPMM Certification Exams
      •   Personalized membership certificate
      •   Eligibility for AIPMM education scholarship
      •   Access to private AIPMM LinkedIn® group
      •   Access to AIPMM Career Pathfinder powered by JibberJobber
      •   Premium level membership at DemandMetric.com with access to 350+ templates and videos for 1 year.
          (valued at $497 USD)
      •   Choice of 1 product management toolkit valued at $99 USD from AIPMM partner, 280 Group™
      •   $100 USD discount on Product Management Office™ Professional (valued at $399 USD) from AIPMM
          partner, 280 Group™
      •   An electronic copy of The Phenomenal Product Manager book from AIPMM partner, 280 Group™
      •   An electronic copy of The Optimal Product Process book from AIPMM partner, 280 Group™
      •   Eligible for Mentor Matching program
   Join today! PCamp Austin participants pay only $150 (Save $25) when you join by Nov 16th. Use
   promo code: 25PCSC12. For information: http://bit.ly/JoinAIPMM or Hector Del Castillo at
   hmdelcastillo [at] aipmm.com

© AIPMM 2012
Please Join Us Again!
   AIPMM Webinar Series Fridays
   Nov 9  How To Use Agile Ideas For Lean Product Innovation
   Nov 16 Torpedo Product Marketing Strategies

   Product Talk Podcast & #ProdMgmtTalk Twitter Chat Mondays
   Nov 5 Managing The Unmanageable: Rules, Tools, And Insights for Managing Software People
   and Teams
   Follow http://www.blogtalkradio.com/prodmgmttalk


   Newsletter:            http://www.aipmm.com/subscribe
   LinkedIn:              http://www.linkedin.com/company/aipmm
   Membership:            http://www.aipmm.com/join.php
   Certification:         http://aipmm.com/html/certification/

© AIPMM 2012
UPCOMING EVENTS


© AIPMM 2012
Upcoming Courses
                                                                        Dates and
   Upcoming Courses
                                                                        Location
   Optimal Product Management & CPM® Certification Exam Spring 2013
   from the 280 Group                                                   TBD
   Course Information: [Information]
   Product Innovation Leadership (16 PDUs)                              Spring 2013
   Course Information: [Information]                                    TBD


   Creating Value Through Collaboration (16 PDUs)                       Spring 2013
   High Performance Project Management                                  TBD
   Course Information: [Information]



   For more information, contact Hector Del Castillo at hmdelcastillo [at] aipmm.com.


© AIPMM 2012
COURSE PREVIEW


© AIPMM 2012
Upcoming Training Courses
   The following training courses from the 280
   Group and AIPMM will be offered in the
   Southern California metro area in 2013.
   Contact Hector Del Castillo if you’re interested in
   registering for these courses and need
   additional information.



© AIPMM 2012
280 Group: Optimal Product
   Management & Marketing (OPM)
         Date:       Spring 2013 (3 Days)
         Time:       8:30 AM – 5:30 PM EDT
         Place:      TBD
         Price:      $1,995* per person (regularly $2,995)
   This three day training course from the 280 Group allows participants to master the core knowledge and
   skills that are necessary to be highly effective. It also provides students with the foundation to prepare
   for the worldwide-standard AIPMM Certified Product Manager (CPM®) exam.
   The course price includes printed course materials and slides, a reference handbook, certificate of
   completion, single user license for nine templates that cover strategy and execution and option to
   register to take the Certified Product Manager (CPM®) exam.
   Register for the optional fourth day CPM® Intensive Prep & Exam and receive a $500 discount when you
   order with Optimal Product Management & Product Marketing. This will help you review strategies
   and concepts to increase your chance of passing the exam.
   For more information: www.280group.com or Hector Del Castillo at hmdelcastillo [at] aipmm.com




© AIPMM 2012
Optimal Product Management

    Day One: Foundation
                               Day Two: Product Management
    Overview
    Process and Product Life                             Day Three: Product Marketing
                                Conceive
    Cycle
                                Business Cases
    Market Research                                      Strategy
                                Requirements
    Competitive Analysis                                 Forecasting
                                Roadmaps
                                                         Pricing
                                                         Beta Program
                                                         Launches
                                                         Marketing
                                                         End of life



© AIPMM 2012
280 Group: CPM® Exam Intensive Prep
      Date:           Spring 2013
      Time:           8:30 AM – 5:00 PM EDT
      Place:          TBD
      Price:          $795* per person (regularly $1,295)
 This review course is offered on the morning of the same day of the Certification Exam. It provides an
 intensive review of the Association of International Product Marketing & Management (AIPMM) body
 of knowledge (ProdBOK®) to help participants prepare to take the exam to earn the prestigious
 Certified Product Manager (CPM®) credential. Participants review the key concepts and terminology
 used in the exam as well as strategies for answering exam questions and a Q&A for anything else they
 want to review. Price includes certification exam fee ($395 savings).
 Register for this optional fourth day CPM® Intensive Prep & Exam and receive a $500 discount when
 you order with Optimal Product Management & Product Marketing. This will help you review
 strategies and concepts to increase your chance of passing the exam.
 For more information: www.280group.com or Hector Del Castillo at hmdelcastillo [at] aipmm.com




© AIPMM 2012
CPM® Exam Intensive Prep Course

       Morning
                                          Afternoon
       Introduction
       What is Product Management?        Marketing Mix
       Product Life Cycle                 Product Positioning
       Understanding Goods and Services   Value Creation
       Product Decisions                  Exam Review
       Strategic Planning                 Guidelines
                                          Q&A
                                          CPM® Certification Exam




© AIPMM 2012
Product Innovation Leadership -
   Igniting innovation and business growth (16 PDUs)

        Date:     Spring 2013
        Time:     8:30 AM – 5:30 PM EDT
        Place:    TBD
        Price:    $1,697 per person
   This course covers best practices and proven methodologies to lead innovation efforts in order
   for your company to gain or maintain a competitive advantage using a sustainable approach. You
   will learn knowledge, skills, and tools to integrate and align strategic objectives with a managed
   and purposeful innovation culture. This course fully prepares you to take the Certified Innovation
   Leader (CIL) certification exam, which is administered at the end of day two. Price includes
   training, certification exam fee, AIPMM premium membership, and access to over 350 templates
   from the AIPMM ProdBOK® Productivity Tools.

   For information: http://bit.ly/CILCourse or Hector Del Castillo at hmdelcastillo [at] aipmm.com




© AIPMM 2012
Product Innovation Leadership -
   Igniting innovation and business growth (16 PDUs)


        Day 1
                                            Day 2
        Introduction & Overview
        Strategic Innovation Leverage and   Phase 2: Plan
        Alignment (SILA)
                                            Phase 3: Develop
        Project Identification
                                            Phase 4: Develop
        Business Case Development
                                            Phase 5: Qualify
        Phase 1: Conceive
                                            Phase 5: Launch
        Practice Questions
                                            Exam Review
                                            Certified Innovation Leader (CIL®)
                                            Certification Exam




© AIPMM 2012
Creating Value Through Collaboration -
   High Performance Project Management (16 PDUs)

        Date:    Spring 2013
        Time:    8:30 AM – 5:30 PM EDT
        Place:   TBD
        Price:   $997 per person
   This course is designed by Lee Lambert of the Lambert Consulting Group and Greg Geracie of
   Actuation Consulting.
   This course teaches project managers what to expect from product management and vice
   versa, how to discover blind spots and risks within the product development process, and how to
   change the critical product management relationship from a collision course to a powerful
   partnership. This course offers 16 PDUs for PMI® certified Project Management Professionals
   (PMP®).
   * PCamp Austin participants pay only $897 (Save $100) per person when you register by Sep 7th.
   Use promo code: 100PCA9. Group discount of $200 per person when you register 5 people.
   For information: http://bit.ly/CVCourse or Hector Del Castillo at hmdelcastillo [at] aipmm.com




© AIPMM 2012
Creating Value Through Collaboration -
   High Performance Project Management (16 PDUs)
   Learning Objectives
   • Clearly illustrate how the project lifecycle integrates with and compliments the
      overall product management lifecycle. This will help you:
        – Increase your value by making you a more strategic project manager and give you a deeper
          understanding of the core business needs
        – Become aware of risks and “blind spots” that can negatively impact your project and the
          success of the product
        – Understand the factors that improve your odds for project and product success
   •   Demonstrate how aligning product and project management leads to more
       effective teamwork and increased efficiency. This will help you:
        – Understand that the product management and project lifecycles are deeply intertwined
        – Define your company’s production process and ensure that the major product and project
          deliverables are in place
        – Deploy shared incentives, performance objectives, an success criteria
   •   Increase your ability to control project and product results by:
        – Expanding your product “domain” knowledge
        – Improving your core team’s performance and collaboration
        – Ensuring robust and thoughtful planning, risk mitigation, and communication



© AIPMM 2012
For More Information About
   • AIPMM membership benefits
   • Certification courses in your area
   • How to prepare to take a certification exam
   • Defining the right product strategy & process
     to grow your business
   • Aligning your business model with your
     product strategy

© AIPMM 2012
Hector Del Castillo, PMP, CPM, CPMM
               Transforming products to profit for technology-based organizations.TM
               Product Marketing Director
                           linkd.in/hdelcastillo
                           @hmdelcastillo
                           hmdelcastillo [at] aipmm.com



© AIPMM 2012

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Why Leading Innovation Is Essential - ProductCamp SoCal - H. Del Castillo, AIPMM

  • 1. Hector Del Castillo linkd.in/hdelcastillo © AIPMM 2012 November 3, 2012
  • 2. I want to thank everyone who attended the AIPMM sessions at ProductCamp SoCal 2012. I welcome your feedback regarding this topic. Contact me with any comments or questions. I look forward to seeing you again soon. © AIPMM 2012
  • 4. Tweet About Us! Hector: @hmdelcastillo AIPMM: @AIPMM ProdMgmtTalk: #ProdMgmtTalk PC SoCal: #pcSC © AIPMM 2012
  • 5. Hector Del Castillo • Senior consultant with over 10 years of experience transforming products to profit for technology-based companies • AIPMM Body of Knowledge (ProdBOK®) Contributor • Established companies – Jet Propulsion Laboratory, Lucent Technologies, MEI Technologies • Small companies and startups – Nextone Communications, Smith Micro Software • Launched 27+ Products for global deployment – HW/SW, Telecom, Enterprise Mobility, Information Security Services, Professional Development • Certified PMP®, CPM® and CPMM® • University of California at Santa Barbara, MS EE • University of Texas at El Paso, MS EE, BS EE © AIPMM 2012
  • 7. The Hub Of All Things Product Management Community Certification Subject Matter Experts & Like-Minded Peers to ask Certification can help to improve both questions organizational performance and individual career aspirations as part of a managed skills development approach. Connections Content Connecting our members through multiple social media Hundreds of practical templates, examples, and information networks extends our reach © AIPMM 2012
  • 8. The Hub Of All Things Product Management Community Certification Subject Matter Experts & Like-Minded Peers to ask Certification can help to improve both questions organizational performance and individual career aspirations as part of a managed skills development approach. Connections Content Connecting our members through multiple social media Hundreds of practical templates, examples, and information networks extends our reach © AIPMM 2012
  • 9. The Hub Of All Things Product Management Community Certification Subject Matter Experts & Like-Minded Peers to ask Certification can help to improve both questions organizational performance and individual career aspirations as part of a managed skills development approach. Connections Content Connecting our members through multiple social media Hundreds of practical templates, examples, and information networks extends our reach © AIPMM 2012
  • 10. The Hub Of All Things Product Management Community Certification Subject Matter Experts & Like-Minded Peers to ask Certification can help to improve both questions organizational performance and individual career aspirations as part of a managed skills development approach. Connections Content Connecting our members through multiple social media Hundreds of practical templates, examples, and information networks extends our reach © AIPMM 2012
  • 11. AIPMM Overview • With members in 65 countries, the AIPMM is the worldwide certifying body of product team professionals. • The only organization that addresses the entire product lifecycle (inception to obsolescence) throughout any industry • Presently has offerings in North America, Europe, Middle East, Australia and Southeast Asia. • Membership benefits include eligibility for the Certification Programs, discounts to AIPMM conferences, and access to the Career Center, peer Forums, tools, templates and publications. © AIPMM 2012
  • 12. • Network with experts Why Our Members Join and thought leaders • Learn best practices, proven strategies and methodologies • Expand their knowledge and soft skills. • Sharpen their leadership and influential skills • Validate their expertise with internationally recognized certifications. • Obtain tools to enhance their productivity © AIPMM 2012
  • 13. AIPMM Certifications AIPMM offers globally recognized certifications: • Certified Product Manager (CPM®) • Certified Product Marketing Manager (CPMM®) • Agile Certified Product Manager (ACPM®) • Certified Innovation Leader (CIL®) • Certified Brand Manager (CBM®) © AIPMM 2012
  • 14. Win! Participate, ask questions and stay until the end to be entered into a drawing to win one AIPMM Premium Membership (worth $175/year) that includes: • Eligibility for AIPMM Certification Exams and intensives • AIPMM Career Pathfinder with Silver Level access (valued at $60/year) and free access to Premium Level Access for 14 days, followed by opportunity to upgrade for $80/year ($99 value) • Demand Metric premium level membership for 1 year with access to AIPMM ProdBOK® Productivity Tools ($497 value) • Current trainings, workshops, and on-going educational opportunities for career advancement • Access to private AIPMM LinkedIn® group • Special offers from AIPMM partners including toolkits, books & research • 10% tuition reduction & tuition rate lock-in on any courses offered at CSU-Global Campus, including graduate coursework for Certified Innovation Leader (CIL), via 100% online learning environment • and more © AIPMM 2012
  • 16. What We Will Discuss • What is innovation? • Why your company needs it • Implementing an innovation strategy • Tips to foster innovation • Ways to reduce risk © AIPMM 2012
  • 17. What is the biggest barrier for innovation within your company? • Poor management • Insufficient investment • Lack of innovative people • Inadequate planning • Cannot afford the risk © AIPMM 2012
  • 19. Benefits of Innovation Increased Improved product value profitability for for customers your company © AIPMM 2012
  • 20. Where can innovation happen? • Technology • Methodologies • Packaging • Operations • Tools • Distribution • Product Design • Business Models • Production • Pricing • Processes • Marketing © AIPMM 2012
  • 21. Innovation Funnel Ideas • Generate • Explore • Analyze • Synthesize • Test • Screen Outcomes • Implement © AIPMM 2012
  • 22. ”A strategy is like a roadmap. It’s useful only when you know where you are and where you want to go.” © AIPMM 2012
  • 23. Fortune’s Most Admired Companies Rank Company Industry Industry Rank 1 Apple 1 Computers 2 Google 1 Internet Services & Retailing 3 Amazon.com 2 Internet Services & Retailing 4 Coca-Cola 1 Beverages 5 IBM 1 IT Services 6 FedEx 2 Delivery 7 Berkshire Hathaway 1 Property and Casualty 8 Starbucks Coffee 2 Food Services 9 Procter & Gamble 1 Soaps and Cosmetics 10 Southwest Airlines 3 Airlines Source: FORTUNE Magazine, 19 Mar 2012 © AIPMM 2012
  • 24. TIPS FOR IMPLEMENTING AN INNOVATION STRATEGY SUCCESSFULLY © AIPMM 2012
  • 26. Identify Customer Segments Needs; e.g., Demographics; e.g., Problems/pain points Industry Applications/uses addressed Function Key functionality/attributes Geography Degree of sophistication/quality/… Age/gender/income Drives Product/Solution Strategy Other personal/business characteristics Drives Outreach Strategy Behaviors and Attitudes; e.g., Risk appetite/adoption Psychographics (lifestyle/personality) Stated/unstated values Usage patterns Vendor/brand loyalty Drives Adoption Strategy © AIPMM 2012
  • 27. Discover Unmet Customer Needs © AIPMM 2012
  • 28. Know Your Competitive Landscape © AIPMM 2012
  • 29. 2. Align Strategies With Needs Focus on creating and delivering value-added Customer products to target customers based on their unmet needs. Product (Value) Business Market © H. Del Castillo, AIPMM, Product Management Triple Constraint, 2011 © AIPMM 2012
  • 30. Create Alignment Align business, marketing and product strategies with unmet market needs. © AIPMM 2012
  • 31. Communicate Strategic Objectives Financial How much investment is needed? How soon will we break even? Learning & Growth Customer What key resources are Product What are the unmet needs? needed? Vision & Mission Who are the customers? What knowledge and skills are needed? Who’s most likely to buy? Business Processes What key activities and deliverables are needed? © AIPMM 2012
  • 32. 3. Mind Your Company’s Culture Cultivate a culture that Process fosters innovation and collaboration to create & deliver great products. People Culture © AIPMM 2012
  • 33. Focus on Structure Source: McKinsey 7S Framework © AIPMM 2012
  • 35. 4. Adopt A Product Planning Process Product Management Framework (PMF) Source: © AIPMM, 1998-2012, All Rights Reserved. © AIPMM 2012
  • 37. Leverage The Product Life Cycle © AIPMM 2012
  • 40. 5. Deliver Value, Success Will Follow © AIPMM 2012
  • 41. Polish your value proposition Creating and delivering value to customers, executives and investors is essential for a successful business. © AIPMM 2012
  • 42. Direct the Internal Value Chain © AIPMM 2012
  • 43. 6. Align Your Business Model © AIPMM 2012
  • 44. Adopt Leading Productivity Tools Source: Why AIPMM Membership Boosts Your Productivity © AIPMM 2012
  • 45. Make Your Business Case © AIPMM 2012
  • 46. Key Takeaways 1 • Discover insights 2 • Align strategies with needs 3 • Mind your company’s culture 4 • Adopt a product planning process 5 • Deliver value, success will follow 6 • Align your business model © AIPMM 2012
  • 47. Useful Links • Newsletter: http://bit.ly/News110112 • Website: http://www.aipmm.com • Ambassador’s Council: http://www.aipmmambassadors.com/ • Articles: http://www.aipmm.com/html/newsletter/article.php • Blogs: http://aipmm.com/anthropology/ • Webinars: http://bit.ly/AIPMMWebcasts • Certification: http://aipmm.com/html/certification/ • Product Management Framework Brochure: http://www.aipmm.com/brochures/AIPMM_PMF.pdf © AIPMM 2012
  • 48. References • Why AIPMM Membership Boosts Your Productivity, http://slidesha.re/LVPotE • Why Exceptional Product Managers Have Many Mentors and How to Create Your Own Mentor Network, http://slidesha.re/OWWuSx • Why Get CPM® or CPMM® Certification, http://slidesha.re/QyagYG • Professional Growth Plan Template, http://slidesha.re/IvnYI3 © AIPMM 2012
  • 49. Join AIPMM AIPMM Premium Membership Price: $175 per year With members in 65 countries, AIPMM is the world’s largest association focused on connecting product team professionals with each other and providing educational opportunities, reference materials, and tools to make you more effective and boost your productivity. Here are some key benefits you get by joining: • Eligible for AIPMM Certification Exams • Personalized membership certificate • Eligibility for AIPMM education scholarship • Access to private AIPMM LinkedIn® group • Access to AIPMM Career Pathfinder powered by JibberJobber • Premium level membership at DemandMetric.com with access to 350+ templates and videos for 1 year. (valued at $497 USD) • Choice of 1 product management toolkit valued at $99 USD from AIPMM partner, 280 Group™ • $100 USD discount on Product Management Office™ Professional (valued at $399 USD) from AIPMM partner, 280 Group™ • An electronic copy of The Phenomenal Product Manager book from AIPMM partner, 280 Group™ • An electronic copy of The Optimal Product Process book from AIPMM partner, 280 Group™ • Eligible for Mentor Matching program Join today! PCamp Austin participants pay only $150 (Save $25) when you join by Nov 16th. Use promo code: 25PCSC12. For information: http://bit.ly/JoinAIPMM or Hector Del Castillo at hmdelcastillo [at] aipmm.com © AIPMM 2012
  • 50. Please Join Us Again! AIPMM Webinar Series Fridays Nov 9 How To Use Agile Ideas For Lean Product Innovation Nov 16 Torpedo Product Marketing Strategies Product Talk Podcast & #ProdMgmtTalk Twitter Chat Mondays Nov 5 Managing The Unmanageable: Rules, Tools, And Insights for Managing Software People and Teams Follow http://www.blogtalkradio.com/prodmgmttalk Newsletter: http://www.aipmm.com/subscribe LinkedIn: http://www.linkedin.com/company/aipmm Membership: http://www.aipmm.com/join.php Certification: http://aipmm.com/html/certification/ © AIPMM 2012
  • 52. Upcoming Courses Dates and Upcoming Courses Location Optimal Product Management & CPM® Certification Exam Spring 2013 from the 280 Group TBD Course Information: [Information] Product Innovation Leadership (16 PDUs) Spring 2013 Course Information: [Information] TBD Creating Value Through Collaboration (16 PDUs) Spring 2013 High Performance Project Management TBD Course Information: [Information] For more information, contact Hector Del Castillo at hmdelcastillo [at] aipmm.com. © AIPMM 2012
  • 54. Upcoming Training Courses The following training courses from the 280 Group and AIPMM will be offered in the Southern California metro area in 2013. Contact Hector Del Castillo if you’re interested in registering for these courses and need additional information. © AIPMM 2012
  • 55. 280 Group: Optimal Product Management & Marketing (OPM) Date: Spring 2013 (3 Days) Time: 8:30 AM – 5:30 PM EDT Place: TBD Price: $1,995* per person (regularly $2,995) This three day training course from the 280 Group allows participants to master the core knowledge and skills that are necessary to be highly effective. It also provides students with the foundation to prepare for the worldwide-standard AIPMM Certified Product Manager (CPM®) exam. The course price includes printed course materials and slides, a reference handbook, certificate of completion, single user license for nine templates that cover strategy and execution and option to register to take the Certified Product Manager (CPM®) exam. Register for the optional fourth day CPM® Intensive Prep & Exam and receive a $500 discount when you order with Optimal Product Management & Product Marketing. This will help you review strategies and concepts to increase your chance of passing the exam. For more information: www.280group.com or Hector Del Castillo at hmdelcastillo [at] aipmm.com © AIPMM 2012
  • 56. Optimal Product Management Day One: Foundation Day Two: Product Management Overview Process and Product Life Day Three: Product Marketing Conceive Cycle Business Cases Market Research Strategy Requirements Competitive Analysis Forecasting Roadmaps Pricing Beta Program Launches Marketing End of life © AIPMM 2012
  • 57. 280 Group: CPM® Exam Intensive Prep Date: Spring 2013 Time: 8:30 AM – 5:00 PM EDT Place: TBD Price: $795* per person (regularly $1,295) This review course is offered on the morning of the same day of the Certification Exam. It provides an intensive review of the Association of International Product Marketing & Management (AIPMM) body of knowledge (ProdBOK®) to help participants prepare to take the exam to earn the prestigious Certified Product Manager (CPM®) credential. Participants review the key concepts and terminology used in the exam as well as strategies for answering exam questions and a Q&A for anything else they want to review. Price includes certification exam fee ($395 savings). Register for this optional fourth day CPM® Intensive Prep & Exam and receive a $500 discount when you order with Optimal Product Management & Product Marketing. This will help you review strategies and concepts to increase your chance of passing the exam. For more information: www.280group.com or Hector Del Castillo at hmdelcastillo [at] aipmm.com © AIPMM 2012
  • 58. CPM® Exam Intensive Prep Course Morning Afternoon Introduction What is Product Management? Marketing Mix Product Life Cycle Product Positioning Understanding Goods and Services Value Creation Product Decisions Exam Review Strategic Planning Guidelines Q&A CPM® Certification Exam © AIPMM 2012
  • 59. Product Innovation Leadership - Igniting innovation and business growth (16 PDUs) Date: Spring 2013 Time: 8:30 AM – 5:30 PM EDT Place: TBD Price: $1,697 per person This course covers best practices and proven methodologies to lead innovation efforts in order for your company to gain or maintain a competitive advantage using a sustainable approach. You will learn knowledge, skills, and tools to integrate and align strategic objectives with a managed and purposeful innovation culture. This course fully prepares you to take the Certified Innovation Leader (CIL) certification exam, which is administered at the end of day two. Price includes training, certification exam fee, AIPMM premium membership, and access to over 350 templates from the AIPMM ProdBOK® Productivity Tools. For information: http://bit.ly/CILCourse or Hector Del Castillo at hmdelcastillo [at] aipmm.com © AIPMM 2012
  • 60. Product Innovation Leadership - Igniting innovation and business growth (16 PDUs) Day 1 Day 2 Introduction & Overview Strategic Innovation Leverage and Phase 2: Plan Alignment (SILA) Phase 3: Develop Project Identification Phase 4: Develop Business Case Development Phase 5: Qualify Phase 1: Conceive Phase 5: Launch Practice Questions Exam Review Certified Innovation Leader (CIL®) Certification Exam © AIPMM 2012
  • 61. Creating Value Through Collaboration - High Performance Project Management (16 PDUs) Date: Spring 2013 Time: 8:30 AM – 5:30 PM EDT Place: TBD Price: $997 per person This course is designed by Lee Lambert of the Lambert Consulting Group and Greg Geracie of Actuation Consulting. This course teaches project managers what to expect from product management and vice versa, how to discover blind spots and risks within the product development process, and how to change the critical product management relationship from a collision course to a powerful partnership. This course offers 16 PDUs for PMI® certified Project Management Professionals (PMP®). * PCamp Austin participants pay only $897 (Save $100) per person when you register by Sep 7th. Use promo code: 100PCA9. Group discount of $200 per person when you register 5 people. For information: http://bit.ly/CVCourse or Hector Del Castillo at hmdelcastillo [at] aipmm.com © AIPMM 2012
  • 62. Creating Value Through Collaboration - High Performance Project Management (16 PDUs) Learning Objectives • Clearly illustrate how the project lifecycle integrates with and compliments the overall product management lifecycle. This will help you: – Increase your value by making you a more strategic project manager and give you a deeper understanding of the core business needs – Become aware of risks and “blind spots” that can negatively impact your project and the success of the product – Understand the factors that improve your odds for project and product success • Demonstrate how aligning product and project management leads to more effective teamwork and increased efficiency. This will help you: – Understand that the product management and project lifecycles are deeply intertwined – Define your company’s production process and ensure that the major product and project deliverables are in place – Deploy shared incentives, performance objectives, an success criteria • Increase your ability to control project and product results by: – Expanding your product “domain” knowledge – Improving your core team’s performance and collaboration – Ensuring robust and thoughtful planning, risk mitigation, and communication © AIPMM 2012
  • 63. For More Information About • AIPMM membership benefits • Certification courses in your area • How to prepare to take a certification exam • Defining the right product strategy & process to grow your business • Aligning your business model with your product strategy © AIPMM 2012
  • 64. Hector Del Castillo, PMP, CPM, CPMM Transforming products to profit for technology-based organizations.TM Product Marketing Director linkd.in/hdelcastillo @hmdelcastillo hmdelcastillo [at] aipmm.com © AIPMM 2012

Notas do Editor

  1. Follow us and tweet about us.
  2. AIPMM offers globally recognized certifications for product managers, product marketing managers and brand managers.Certified Product Manager (CPM), Certified Product Marketing Management (CPMM) and Agile Certified Product Manager (ACPM). Certification requires obtaining a college degree, minimum one year of experience, and passing a certification examination.
  3. Here are some of the benefits that innovation can provide.Benefits result in increased product value for your customers and improved profitability for your company.
  4. The innovation process requires creativity and implementation. Innovation can be represented as a funnel to capture,screen and combine ideas into outcomes. Ideas flow in from the top and outcomes flow down at the bottom of this funnel.It is an approach to gather, categorize, prioritize, combine and screen ideas and identify viable options to implement a change into your company’s business model, strategy, processes, internal tools, emerging technologies or products.Attribute 1. Innovation involves the combination of ideas in the creation of outcomes.Attribute 2. Inputs to innovation can be tangible and intangible.Attribute 3. Knowledge is a key input to innovation.Attribute 4. The inputs to innovation are ideas.Attribute 5. Innovation involves activity for the purpose of creating economic value for your company. Innovation can be used to focus on reducing cost, time-to-market, fulfilling unmet customer needs, Attribute 6. The process of innovation is complex.Attribute 7. Innovation involves risk.Attribute 8. The outcomes are predictable as long as the screening process is managed correctly.Attribute 9. Knowledge and outcome are a key outputs of innovation.
  5. Why Your Company Need It?Provides a roadmap to create value for your business, customers and investors.Identifies how you plan to market and sell your products to your marketplace.Anticipates your competitors’, including new entrants, probable moves.Defines how your customers think about your products. May encompass any number of products, depending on the nature of your business.
  6. In their March 19, 2012 issue, FORTUNE magazine named the 50 most admired companies. The Most Admired list is the definitive report card on corporate reputations. Our survey partners at Hay Group started with approximately 1,400 companies: the Fortune 1,000 (the 1,000 largest U.S. companies ranked by revenue), non-U.S. companies in Fortune’s Global 500 database with revenue of $10 billion or more, and the top foreign companies operating in the U.S.They then sorted the companies by industry and selected the 15 largest for each international industry and the 10 largest for each U.S. industry. A total of 698 companies from 32 countries were surveyed. (Due to an insufficient response rate, the results for 11 companies in the scientific, photographic, and control equipment industry were not published. In addition, due to the distribution of responses, only the aggregate scores and ranks for the 10 companies in the oil and gas equipment/services industry were published.) To create the 58 industry lists, Hay asked executives, directors, and analysts to rate companies in their own industry on nine criteria, from investment value to social responsibility. This year only the best are listed in the magazine: A company's score must rank in the top half of its industry survey. Online, all companies' results are displayed. To arrive at the top 50 Most Admired Companies overall, the Hay Group asked 3,855 executives, directors, and securities analysts who had responded to the industry surveys to select the 10 companies they admired most. They chose from a list made up of the companies that ranked in the top 25% in last year's surveys, plus those that finished in the top 20% of their industry. Anyone could vote for any company in any industry. The difference in the voting rolls is why some results can seem anomalous -- for example, although FedEx is one of the top 10 Most Admired Companies, it is second in the Delivery industry behind top-ranked UPS, which ranked 29th on the top 50 overall.
  7. Recommended Reading:Harvard Business Review April 2004The Ambidextrous Organizationby Charles A. O’Reilly III and Michael L. TushmanThe Roman god Janus had two sets of eyes—one pair focusing on what lay behind, the other on what lay ahead. General managers and corporate executives should be able to relate. They, too, must constantly look backward, attending to the products and processes of the past, while also gazing forward, preparing for the innovations that will define the future.
  8. http://www.businessweek.com/magazine/content/11_24/b4232068147070.htm
  9. Here we show AIPMM’s Product Management Framework. It depicts the typical phases for products throughout their life cycle from cradle to grave.It contain elements that apply across all industries and all companies and can also be adapted to create customized frameworks to address unique needs of specific industries and companies.It defines a standard set of inputs, processes and outputs that can be applied to any product.It provides a solid foundation for both implementing and evaluating a product management organization in a company.
  10. Here we show how the innovation process can be integrated with the Product Management process by aligning the phases of each process.Many innovative companies use anthropologists to discover unarticulated customer needs.We at AIPMM have our own Anthropologist to conduct research and discover unarticulated needs from prospective target customers. This can be done through non-invasive scientific observation. The discovery process requires discipline and a formalized process.The most innovative companies have teams of anthropologists within their market research teams to discover and gather unarticulated customer needs.
  11. A business model is a framework that describes the rationale of how an organization creates, captures and deliversvalue to customers,shareholders and employees.The business model creation process is part of business strategy.Business models are used to describe and classify businesses. They are also used by managers inside companies to explore possibilities forfuture development.
  12. A business model is a framework that describes the rationale of how an organization creates, captures and deliversvalue to customers, shareholders and employees.The business model creation process is part of business strategy.Business models are used to describe and classify businesses. They are also used by managers inside companies to explore possibilities forfuture development.
  13. Tips for Fostering innovationPromote open communication and problem solving.Empower leaders to be creative and propose solutions.Create a relaxed, fun, and openenvironment.Recruit and reward innovative people.Benchmark your company and products with your competitors.
  14. Here is an upcoming training opportunity that I will lead.
  15. Here is an upcoming training opportunity that I will lead.
  16. Here is an upcoming training opportunity that I will lead.
  17. Here is an upcoming training opportunity that I will lead.
  18. Contact me for any of the following:Obtain information about upcoming certification courses in your area.Let me know how I can help your business grow by defining and implementing the right product strategy.Obtain the answer worksheet.Obtain copies of these slides.