1. Developing Staff Support Skills Helene Blowers Public Service Technology Director The Public Library of Charlotte & Mecklenburg County NJLA, April 24, 2007
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3. The Old Model Funding Technology Facilities Collections Staffing
4. The New Model Funding Highly Skilled & Trained Staff Technology Real & Virtual Collections Real & Virtual Facilities
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6. PLCMC’s Information Technology Core Competencies Core I Core II Core III Core IV