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Data Breaches: The Cost of Being Unprepared

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This document summarizes a panel discussion on data breaches. The panelists, who have experience in law, banking security, public relations, and identity theft protection, discuss challenges of responding to data breaches, the importance of advance preparation, and the need for a coordinated response, transparency, and assistance for affected individuals. They note that breaches are increasing in frequency and complexity, while regulations and consumer expectations are also rising.

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Data Breaches: The Cost of Being Unprepared A Thought Leadership Panel Discussion May 28, 2009
Getting the most from today’s webcast ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Introductions ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],The content and opinions shared by the panelists do not necessarily reflect those of their employers, Affinion Security Center, or CSO magazine, and should not be considered legal advice. This content is not offered as legal advice or any other advice on any particular matter.
A Legal Perspective Lisa J. Sotto Partner, Hunton & Williams LLP ,[object Object],[object Object],[object Object]
A Legal Perspective ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
A Legal Perspective ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
A Legal Perspective ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
A Legal Perspective ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
More Information on Data Breach and Privacy Laws
A Chief Privacy Officer’s Perspective Christopher T. Pierson, Ph.D., J.D. CPO & SVP, Citizens Financial Group, Inc. ,[object Object],[object Object],[object Object],[object Object]
A Chief Privacy Officer’s Perspective ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
A Chief Privacy Officer’s Perspective - Preparedness and Response ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
A Chief Privacy Officer’s Perspective - Preparedness and Response ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
A Public Relations Perspective Michael Fox Senior Managing Director, ICR Inc. ,[object Object],[object Object],[object Object]
A Public Relations Perspective ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
A Public Relations Perspective ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
A Public Relations Perspective Conflicting Perspectives in a Crisis ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Disconnect
A Public Relations Perspective ,[object Object],[object Object],[object Object],“ Retailer Wards Failed To Notify Customers Of Data Breach” “ TJX Breach Skewers Customers, Bank” “ Heartland Has No Heart for Violated Customers” “ Democrats Question Handling of Data Breach”
[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],A Public Relations Perspective
[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],A Public Relations Perspective
[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],A Public Relations Perspective
Tom Rusin CEO, Affinion Security Center ,[object Object],[object Object]
Panel Discussion ,[object Object]
Panel Discussion ,[object Object]
Panel Discussion ,[object Object]
Panel Discussion ,[object Object]
Panel Discussion ,[object Object]
Panel Discussion ,[object Object]
Panel Discussion ,[object Object]
Affinion Security Center’s Expertise ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Strategic solutions for personal data security
Data Breaches – A Complex, High-Stakes Environment ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],“ If a company or institution that experienced a data breach of your personal information offered you an identity protection service, would you most prefer a service that…”* Customers Expect More Than Just Notification and Credit Monitoring * Javelin Strategy & Research on Data Breach Notification – June 2008
We provide turn-key, end-to-end solutions by leveraging the expertise and infrastructure of a $1.4 billion organization. BreachShield – Comprehensive Solutions & Advanced Protection ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Incident Response Consulting List Services (Deduping & NCOA) Customer Support (Pre & Post Enrollment) ID Theft Protection Solutions Multi-Channel Enrollment Options Ongoing Support & Reporting Notification Drafting & Print Services
ID Theft - Complicated Crimes Demanding a Complete Solution ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],* Javelin Strategy & Research - 2008 Identity Fraud Survey Report
[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Why Partner with ASC BreachShield? ,[object Object],[object Object],[object Object],The only provider to offer comprehensive, turn-key solutions combined with advanced ID theft protection and world class customer service
Contact Us ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Questions and Answers ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

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Data Breaches: The Cost of Being Unprepared

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