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Electronic Commerce
E-Commerce
INTRODUCTION
What is E-Commerce?
 Electronic commerce, commonly known as e-
commerce, is a type of industry where buying
and selling of product or service is conducted
over electronic systems such as the Internet
and other computer networks.
 It was invented by Michael Aldrich in 1979.
E-Commerce is based on following
technologies:
 Mobile Commerce
 Electronic Funds Transfer (EFT)
 Supply Chain Management
 Internet Marketing
 Online Transaction Processing
 Electronic Data Interchange (EDI)
 Inventory Management Systems
 Automated Data Collection Systems
E-Commerce can be divided into:
 E-tailing or “virtual storefronts”
 Electronic Data Interchange (EDI)
 E-mail and fax and their use as media for reaching
prospective and established customers
 Business-to-business buying and selling
 The security of business transactions
Types of E-Commerce
 business-to-business (B2B)
 business-to-consumer (B2C)
 business-to-government (B2G)
 consumer-to-consumer (C2C)
 mobile commerce (m-commerce).
Business-to-consumer:
E-Commerce, in which organizations provide
information online to customers, who can in turn
place orders and make payments via the internet.
 It allows customers to make enquiries about
products, place orders, pay accounts, and obtain
service support via the Internet.
 It is the second largest and the earliest form of e-
commerce.
 Eg., Amazon.com, Flipkart.com, Ebay.in
Business-to-business:
 It comprises the major (80%) of electronic
transactions, involving the supply chain between
organizations and their
distributors, resellers, suppliers and other
partners.
 Efficient management of the supply chain can cut
costs, increase profits, improve
relationships with customers and suppliers, and
gain competitive advantage.
Consumer-to-consumer:
 in which individuals sell products or services
directly to other individuals.
 Auctions are the most popular method of
conducting business between individuals over the
Internet.
 Other C2C activities include classified
advertising, selling of personal services such as
astrology and medical advice, and the exchange of
files especially music and computer games.
Business-to-government:
 It is generally defined as commerce between
companies and the public sector. i.e for public
procurement, licensing procedures, and other
government-related operations.
M-Commerce:
Commerce through wireless technology such as
cellular telephones and PDAs. Japan is seen as a
global leader in m-commerce.
ADVANTAGES
E-Commerce
 Overcome Geographical Limitations
 Gain New Customers With Search Engine Visibility
 Lower Costs
 Locate the Product Quicker
 Eliminate Travel Time and Cost
 Provide Comparison Shopping
 Enable Deals, Bargains, Coupons, and Group
Buying
 Provide Abundant Information
 Remain Open All the Time
DISADVANTAGES
E-Commerce
 Ecommerce Lacks That Personal Touch
 Ecommerce Delays Goods
 Many Goods Cannot Be Purchased Online
 Ecommerce Does Not Allow You to Experience the
Product Before Purchase
 Anyone Can Set Up an Ecommerce Website
 Security
APPLICATIONS
E-Commerce
 Document automation in supply chain and logistics
 Domestic and international payment systems
 Enterprise content management
 Group buying
 Automated online assistants
 Instant messaging
 Newsgroups
 Online shopping and order tracking
 Online banking
 Teleconferencing
 Electronic tickets
How E-Commerce Works?
 A Product or Service Needs to Be Sold
 There Should Be a Mechanism to Accept Orders
 We Need a Payment Mechanism
 The Product Needs to Be Delivered
 Customers Need to Be Serviced
 Reverse Logistics Need to Be Managed
E-Commerce: Some Facts
THANK YOU!
Presentation Created by HARSHIT
Presented altogether by:
Harshit Gupta
Sharib
Sakshi Mateer
Shikha Pandey
Prabhu
Divyanshu

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Electronic commerce

  • 3.  Electronic commerce, commonly known as e- commerce, is a type of industry where buying and selling of product or service is conducted over electronic systems such as the Internet and other computer networks.  It was invented by Michael Aldrich in 1979.
  • 4. E-Commerce is based on following technologies:  Mobile Commerce  Electronic Funds Transfer (EFT)  Supply Chain Management  Internet Marketing  Online Transaction Processing  Electronic Data Interchange (EDI)  Inventory Management Systems  Automated Data Collection Systems
  • 5. E-Commerce can be divided into:  E-tailing or “virtual storefronts”  Electronic Data Interchange (EDI)  E-mail and fax and their use as media for reaching prospective and established customers  Business-to-business buying and selling  The security of business transactions
  • 7.  business-to-business (B2B)  business-to-consumer (B2C)  business-to-government (B2G)  consumer-to-consumer (C2C)  mobile commerce (m-commerce).
  • 8. Business-to-consumer: E-Commerce, in which organizations provide information online to customers, who can in turn place orders and make payments via the internet.  It allows customers to make enquiries about products, place orders, pay accounts, and obtain service support via the Internet.  It is the second largest and the earliest form of e- commerce.  Eg., Amazon.com, Flipkart.com, Ebay.in
  • 9. Business-to-business:  It comprises the major (80%) of electronic transactions, involving the supply chain between organizations and their distributors, resellers, suppliers and other partners.  Efficient management of the supply chain can cut costs, increase profits, improve relationships with customers and suppliers, and gain competitive advantage.
  • 10. Consumer-to-consumer:  in which individuals sell products or services directly to other individuals.  Auctions are the most popular method of conducting business between individuals over the Internet.  Other C2C activities include classified advertising, selling of personal services such as astrology and medical advice, and the exchange of files especially music and computer games.
  • 11. Business-to-government:  It is generally defined as commerce between companies and the public sector. i.e for public procurement, licensing procedures, and other government-related operations. M-Commerce: Commerce through wireless technology such as cellular telephones and PDAs. Japan is seen as a global leader in m-commerce.
  • 12.
  • 13.
  • 15.  Overcome Geographical Limitations  Gain New Customers With Search Engine Visibility  Lower Costs  Locate the Product Quicker  Eliminate Travel Time and Cost  Provide Comparison Shopping  Enable Deals, Bargains, Coupons, and Group Buying  Provide Abundant Information  Remain Open All the Time
  • 17.  Ecommerce Lacks That Personal Touch  Ecommerce Delays Goods  Many Goods Cannot Be Purchased Online  Ecommerce Does Not Allow You to Experience the Product Before Purchase  Anyone Can Set Up an Ecommerce Website  Security
  • 19.  Document automation in supply chain and logistics  Domestic and international payment systems  Enterprise content management  Group buying  Automated online assistants  Instant messaging  Newsgroups  Online shopping and order tracking  Online banking  Teleconferencing  Electronic tickets
  • 21.  A Product or Service Needs to Be Sold  There Should Be a Mechanism to Accept Orders  We Need a Payment Mechanism  The Product Needs to Be Delivered  Customers Need to Be Serviced  Reverse Logistics Need to Be Managed
  • 23.
  • 24.
  • 25.
  • 26.
  • 28. Presentation Created by HARSHIT Presented altogether by: Harshit Gupta Sharib Sakshi Mateer Shikha Pandey Prabhu Divyanshu