3. 1. LEADERSHIP COMMITMENT
The speed of the leader is the speed of the team
For the Initiative
Measures of Success
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MANAGE CHANGE
Change must involve people—changemust not be imposed upon
people.
What It Is
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Reward people and give positivereinforcement to drive success.
For This Initiative
Measures of Success
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4. ORGANIZATIONAL TRAINING
Training is an investment,not an overhead.
6. What It Is
For the Initiative
Measures of Success
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5. PROCESS IS THE BACKBONE
Process infrastructure is thefoundation for sustenance.
What It Is
Process Definition
7. Measures of Success
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6. METRICS BASED APPROACH
Track, monitor, andmanage performance.
What It Is
For the Initiative
Measures of Success
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7. ASSESS AND EVALUATE
Evaluate what you want—becausewhat gets measured gets
produced.
What It Is
For the Initiative
Measures of Success
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IMPROVED COMMUNICATION
Communication is thecentral nervous system.
What It Is