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Crafting
the Brand Positioning
Marketing Management, 13th
ed
10
Copyright © 2009 Pearson Education, Inc. Publishing as Prentice Hall 10-2
Chapter Questions
• How can a firm choose and
communicate an effective positioning in
the market?
• How are brands differentiated?
• What marketing strategies are
appropriate at each stage of the
product life cycle?
• What are the implications of market
evolution for marketing strategies?
Copyright © 2009 Pearson Education, Inc. Publishing as Prentice Hall 10-3
Defining Associations
Points-of-difference
(PODs)
• Attributes or benefits
consumers strongly
associate with a
brand, positively
evaluate, and believe
they could not find to
the same extent with
a competitive brand
Points-of-parity
(POPs)
• Associations that
are not necessarily
unique to the brand
but may be shared
with other brands
Copyright © 2009 Pearson Education, Inc. Publishing as Prentice Hall 10-4
Conveying Category Membership
Announcing category benefitsAnnouncing category benefits
Comparing to exemplarsComparing to exemplars
Relying on the product
descriptor
Relying on the product
descriptor
Copyright © 2009 Pearson Education, Inc. Publishing as Prentice Hall 10-5
Consumer Desirability Criteria for PODs
RelevanceRelevance
DistinctivenessDistinctiveness
BelievabilityBelievability
Copyright © 2009 Pearson Education, Inc. Publishing as Prentice Hall 10-6
Deliverability Criteria for PODs
FeasibilityFeasibility
CommunicabilityCommunicability
SustainabilitySustainability
Copyright © 2009 Pearson Education, Inc. Publishing as Prentice Hall 10-7
Differentiation Strategies
Product
Channel Image
Personnel
Copyright © 2009 Pearson Education, Inc. Publishing as Prentice Hall 10-8
Product Differentiation
• Product form
• Features
• Performance
• Conformance
• Durability
• Reliability
• Reparability
• Style
• Design
• Ordering ease
• Delivery
• Installation
• Customer training
• Customer consulting
• Maintenance
Copyright © 2009 Pearson Education, Inc. Publishing as Prentice Hall 10-9
Claims of Product Life Cycles
• Products have a limited life
• Product sales pass through distinct
stages each with different challenges
and opportunities
• Profits rise and fall at different stages
• Products require different strategies in
each life cycle stage
Copyright © 2009 Pearson Education, Inc. Publishing as Prentice Hall 10-10
Figure 10.1 Sales and
Product Life Cycle
Copyright © 2009 Pearson Education, Inc. Publishing as Prentice Hall 10-11
Figure 10.2 Common
Product Life-Cycle Patterns
Copyright © 2009 Pearson Education, Inc. Publishing as Prentice Hall 10-12
Figure 10.3 Style, Fashion, and
Fad Life Cycles
Copyright © 2009 Pearson Education, Inc. Publishing as Prentice Hall 10-13
Figure 10.4 Long-Range Product
Market Expansion Strategy
Copyright © 2009 Pearson Education, Inc. Publishing as Prentice Hall 10-14
Strategies for Sustaining
Rapid Market Growth
• Improve product quality, add new features,
and improve styling
• Add new models and flanker products
• Enter new market segments
• Increase distribution coverage
• Shift from product-awareness advertising to
product-preference advertising
• Lower prices to attract the next layer of price-
sensitive buyers
Copyright © 2009 Pearson Education, Inc. Publishing as Prentice Hall 10-15
Stages in the Maturity Stage
Growth Stable
Decaying
maturity
Copyright © 2009 Pearson Education, Inc. Publishing as Prentice Hall 10-16
Marketing Program Modifications
Prices
Distribution
Advertising
Sales promotion
Services
Copyright © 2009 Pearson Education, Inc. Publishing as Prentice Hall 10-17
Ways to Increase Sales Volume
• Convert nonusers
• Enter new market segments
• Attract competitors’ customers
• Have consumers use the product on
more occasions
• Have consumers use more of the
product on each occasion
• Have consumers use the product in
new ways
Copyright © 2009 Pearson Education, Inc. Publishing as Prentice Hall 10-18
Market Evolution Stages
Emergence Growth
Maturity Decline
Copyright © 2009 Pearson Education, Inc. Publishing as Prentice Hall 10-19
Emerging Markets
Latent
Single-niche
Multiple-niche
Mass-marketZibbie Zone is one of several
virtual worlds tied to toys
Copyright © 2009 Pearson Education, Inc. Publishing as Prentice Hall 10-20
Figure 10.5 Maturity Strategies

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  • 2. Copyright © 2009 Pearson Education, Inc. Publishing as Prentice Hall 10-2 Chapter Questions • How can a firm choose and communicate an effective positioning in the market? • How are brands differentiated? • What marketing strategies are appropriate at each stage of the product life cycle? • What are the implications of market evolution for marketing strategies?
  • 3. Copyright © 2009 Pearson Education, Inc. Publishing as Prentice Hall 10-3 Defining Associations Points-of-difference (PODs) • Attributes or benefits consumers strongly associate with a brand, positively evaluate, and believe they could not find to the same extent with a competitive brand Points-of-parity (POPs) • Associations that are not necessarily unique to the brand but may be shared with other brands
  • 4. Copyright © 2009 Pearson Education, Inc. Publishing as Prentice Hall 10-4 Conveying Category Membership Announcing category benefitsAnnouncing category benefits Comparing to exemplarsComparing to exemplars Relying on the product descriptor Relying on the product descriptor
  • 5. Copyright © 2009 Pearson Education, Inc. Publishing as Prentice Hall 10-5 Consumer Desirability Criteria for PODs RelevanceRelevance DistinctivenessDistinctiveness BelievabilityBelievability
  • 6. Copyright © 2009 Pearson Education, Inc. Publishing as Prentice Hall 10-6 Deliverability Criteria for PODs FeasibilityFeasibility CommunicabilityCommunicability SustainabilitySustainability
  • 7. Copyright © 2009 Pearson Education, Inc. Publishing as Prentice Hall 10-7 Differentiation Strategies Product Channel Image Personnel
  • 8. Copyright © 2009 Pearson Education, Inc. Publishing as Prentice Hall 10-8 Product Differentiation • Product form • Features • Performance • Conformance • Durability • Reliability • Reparability • Style • Design • Ordering ease • Delivery • Installation • Customer training • Customer consulting • Maintenance
  • 9. Copyright © 2009 Pearson Education, Inc. Publishing as Prentice Hall 10-9 Claims of Product Life Cycles • Products have a limited life • Product sales pass through distinct stages each with different challenges and opportunities • Profits rise and fall at different stages • Products require different strategies in each life cycle stage
  • 10. Copyright © 2009 Pearson Education, Inc. Publishing as Prentice Hall 10-10 Figure 10.1 Sales and Product Life Cycle
  • 11. Copyright © 2009 Pearson Education, Inc. Publishing as Prentice Hall 10-11 Figure 10.2 Common Product Life-Cycle Patterns
  • 12. Copyright © 2009 Pearson Education, Inc. Publishing as Prentice Hall 10-12 Figure 10.3 Style, Fashion, and Fad Life Cycles
  • 13. Copyright © 2009 Pearson Education, Inc. Publishing as Prentice Hall 10-13 Figure 10.4 Long-Range Product Market Expansion Strategy
  • 14. Copyright © 2009 Pearson Education, Inc. Publishing as Prentice Hall 10-14 Strategies for Sustaining Rapid Market Growth • Improve product quality, add new features, and improve styling • Add new models and flanker products • Enter new market segments • Increase distribution coverage • Shift from product-awareness advertising to product-preference advertising • Lower prices to attract the next layer of price- sensitive buyers
  • 15. Copyright © 2009 Pearson Education, Inc. Publishing as Prentice Hall 10-15 Stages in the Maturity Stage Growth Stable Decaying maturity
  • 16. Copyright © 2009 Pearson Education, Inc. Publishing as Prentice Hall 10-16 Marketing Program Modifications Prices Distribution Advertising Sales promotion Services
  • 17. Copyright © 2009 Pearson Education, Inc. Publishing as Prentice Hall 10-17 Ways to Increase Sales Volume • Convert nonusers • Enter new market segments • Attract competitors’ customers • Have consumers use the product on more occasions • Have consumers use more of the product on each occasion • Have consumers use the product in new ways
  • 18. Copyright © 2009 Pearson Education, Inc. Publishing as Prentice Hall 10-18 Market Evolution Stages Emergence Growth Maturity Decline
  • 19. Copyright © 2009 Pearson Education, Inc. Publishing as Prentice Hall 10-19 Emerging Markets Latent Single-niche Multiple-niche Mass-marketZibbie Zone is one of several virtual worlds tied to toys
  • 20. Copyright © 2009 Pearson Education, Inc. Publishing as Prentice Hall 10-20 Figure 10.5 Maturity Strategies