3. ?

5. User Experience Design

7. 1980 1990 2000

8. Facets of the User Experience

9. useful
Segway

10. useful

11. useful

12. usable

13. usable

14. desirable
Google Doodles
Chrome browser
Error message
iPod click wheel iPhone time picker

15. findable

16. accessible

17. credible
iPhone Find my phone

18. valuable
iPad: Year One

19. Facets of the User Experience

20. The Elements of User Experience
Concrete
graphic treatment of interface elements (the "look" in "look-and-
Visual Design feel")
as in traditional HCI: design of interface elements to facilitate user
Interface Design interaction with functionality
development of application flows to facilitate user tasks, defining
Interaction Design how the user interacts with site functionality
Functional "feature set": detailed descriptions of functionality the device must
include in order to meet user needs
Specification
externally derived goals for the device; identified through user
User Needs research, ethno/techno/psychographics, et
Abstract

21. Interaction Design
Interaction design aims to define and facilitate interaction between
human beings by means of a product or a service. It focuses on the
possibilities to create and encourage behavior facilitating an
exchange between people.

22. Interaction Design
Diagram sketch

23. Interaction Design
Diagram

24. Interface Design
User interface design aims to enhance the visual, usability and
technological qualities of an interface. It adds to the satisfaction of
the person using a product or a service.

25. Interface Design
Wireframe sketch

26. Interface Design
Wireframe sketch

27. Visual Design
Graphic element design

28. User Experience Design Process
Understanding comics

29. User Experience Design Process

30. User Experience Design Process

31. User Experience Design Process
Analysis Design Implementation Deploy