File ini disusun untuk berbagi pengetahuan kepada teman-teman majalah suara muhammadiyah karena mereka ingin meningkatkan kinerjanya melalui perbaikan sistem manajemen

1. Membangun Sistem
Manajamen yang Handal
Untuk Meningkatkan
Kinerja Perusahaan
Muhammad Hamdi
Preprared for sharing knowledge
@ Majalah Suara Muhammadiyah
20 Juli 2013

2. Outline
• Pendahuluan
• Analisis bisnis
• Analisis strategic statement
• Analisis sistem manajemen
• Workflow
• Q & A

3. Pendahuluan
• Situasi bisnis yang berubah
• Kompetisi meningkat
• Meningkatnya daya tawar pelanggan
• Semakin banyak pilihan bacaan (media online yang gratis)
• Oplah stagnan
• Biaya produksi meningkat

4. Analisis bisnis
Value Chain (Porter)
Procurement
Product & tech development
Human resources management
Administrative & finance infrastructure
Inbound
logistic
Operations Outbound
Logistics
Marketing
& Sales
Service

5. Analisis strategic statement
MISSION
“What is our
business”?”
VISION
What do we want to be?”
VALUES
“What do we believe in?”
GOAL SETTING
“What do we specifically need to accomplish?”
STRATEGIC PLANNING
“How will we get from here to there?”
BUDGETING
“How will resources be allocated?”

6. Analisis sistem manajemen
Manual operasi
Kinerja karyawan
• Operation process flow
• Functional analysis
• Performance expectation
Product/service delivery
process
Strategic focus
Program kerja
• Key Performance
Indicators
• Target
Harapan
Performance measurement
Motivasi
Komunikasi
Coaching
Counseling
Performance Management
& Review
Appraisal of performance
Assessment of potential
Performance appraisal
Compensation system
Career system

7. Workflow activities

8. Question & Answer