E07 01 v230-c_ndoc_interoperability_mcuconnection_vc300_600

HDVC111234

HD Visual Communication System
KX-VC300/600 （Ver.2.30）
）
Interoperability/MCU connection
(Just as reference)

Ver. 1.01
Decmber, 27th 2011

Panasonic System Networks Co., Ltd.
Communication Systems Business Unit
HD Visual Communication Business Promotion Group


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Contents
1. Purpose for This Manual.........................................................................................................1
1.1.
1.2.
1.3.

Model...................................................................................................................................................................................................1
Information Disclosure................................................................................................................................................................1
Contents in Detail...........................................................................................................................................................................1

2. Interoperability/MCU Connection......................................................................................1
3. Network Recommendation....................................................................................................3
4. Supported Models......................................................................................................................4
4.1.
Identified System Reaction .......................................................................................................................................................4
4.1.1.
Non-Panasonic Video Conference System............................................................................................................4
4.1.2.
MCU (Multi-Point Control Unit)...............................................................................................................................5

5. Setting for Each System (Models)......................................................................................6
5.1.
Polycom HDX7000/HDX8000..............................................................................................................................................6
5.1.1.
The Minimal Required Setting....................................................................................................................................6
5.1.2.
Management Setting.........................................................................................................................................................9
5.1.3.
Identified System Reaction......................................................................................................................................... 13
5.1.4.
Limited Features.............................................................................................................................................................. 14
5.2.
Polycom VSX7000s.................................................................................................................................................................. 15
5.2.1.
The Minimal Required Setting................................................................................................................................. 15
5.2.2.
Management Setting...................................................................................................................................................... 20
5.2.3.
5.2.4.
5.3.
Tandberg C20................................................................................................................................................................................ 24
5.3.1.
5.3.2.
5.3.3.
Identified System Reaction....................................................................................................................................... 31
5.3.4.
Limitation Features........................................................................................................................................................ 31
5.4.
Tandberg Edge95MXP/880MXP....................................................................................................................................... 32
5.4.1.
5.4.2.
5.4.3.
5.4.4.
5.5.
Lifesize Express 220.................................................................................................................................................................. 43
5.5.1.
5.5.2.
5.5.3.
5.5.4.
5.6.
Lifesize Passport.......................................................................................................................................................................... 51
5.6.1.


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5.6.2.
5.6.3.
5.6.4.
Limited Feature................................................................................................................................................................ 57
5.7.
Radvision Elite5110................................................................................................................................................................... 58
5.7.1.
5.7.2.
5.7.3.
5.7.4.
5.8.
Tandberg Codian MCU 4501 ............................................................................................................................................... 68
5.8.1.
5.8.2.
5.8.3.
5.8.4.
5.9.
Polycom RMX2000 (VRMX2540D).............................................................................................................................. 76
5.9.1.
5.9.2.
Management Settings.................................................................................................................................................... 81
5.9.3.
5.9.4.

Check list – To get ready ...............................................................................................................87
Appendix: Firmware information that has been investigated........................................88


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1. Purpose for This Manual
This document especially summarizes the connectivity between a non-Panasonic video
conference systems, and/or MCU (Multiple Point Connection) units.
[Note] This document is created based on a model with encryption function. In the model for
China, since the encryption function is not mounted, the statement about encryption
function is not applicable.
1.1.

Model

The supported models are KX-VC300 and KX-VC600 with firmware version Ver.2.30.

1.2.

Information Disclosure

This document is for the Sales Companies, SIer and Dealers, who are responsible for the system
configuration designing, installation and maintenance of KX-VC300/600. This document is not
to be disclosed to users who have purchased the KX-VC300/600.
1.3.

Contents in Detail

In this document, you will find the following information:
1) Summary of interoperability/MCU connection features
2) Recommended network
3) The supported models (which investigations are completed)
4) The minimal required settings for each model (which investigations are completed)
5) Management settings for each model (which investigations are completed)
6) Identified system reaction
7) Limited features between each models (investigation completed)
8) Check list – To get ready

2. Interoperability/MCU Connection
The specification for communication between non-Panasonic system/MCU will be as follows.
KX-VC300/600 will not be able to connect with non-Panasonic system/MCU that does not
correspond with the below standards.
[Ver2.3 Interoperability/MCU connection specification]
*1: Modified feature, *2: Additional feature
Connectivity
Protocol

Function
2-party connection
Multi-point mesh connection
Standard
Max Rate

Video

Codec

Negotiated Rate
Effective Rated

Specification
YES (Supported)
NO (Not supported)
* SIP（UDP/TCP） *1
（
）
10Mbps (IP bit rate)
2.3 Mbps (IP bit rate)
* H.264 Baseline Profile（Level 1.3～3.1）
（
～）


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Transmission Resolution (Camera)
Transmission Resolution (PC)

Maximum Frame Rate (60Hz) *1

Maximum Frame Rate (50Hz) *1

Sending : 720p, 4SIF（4:3 only）, SIF（4:3 only）
Receiving : Defined as Level 3.1 of high profile
Sending : XGA, SVGA, VGA
720p, SIF(Only VC300/600) *2
Receiving : Defined as Level 3.1 of high profile
Sending : 20fps（SIF(camera), 4SIF）
30fps（720p, VGA, SVGA, XGA, SIF(PC)）
Receiving : 30fps
Sending : 16.67 fps（SIF(camera), 4SIF）
25fps（720p, VGA, SVGA, XGA, SIF(PC)）
Receiving : 25fps

Maximum Bit Rate
RTP payload format
Audio
AV-QoS

PC Contents Share
Encryption
DTMF
Camera Control

Sending : 2Mbps
Receiving : 8Mbps
RFC3984 compliance
Single NAL Unit mode only
* G.722（Monaural）
（
）
64kbps
NO (Not supported)
NO (Not supported)
YES
YES
Video input switching
(Main camera/Sub-camera/PC)
NO (Not supported)
YES (RTP event（RFC 4733）, No tone sound)
NO (Not supported, No tone sound)
NO (Not guaranty but it may work)
NO

Codec
Bit Rate
Initial Bandwidth estimation
Dynamic Bandwidth control
FIR (RFC5168)
AV synchronization
----Sending
Receiving
HDMI-CEC
Serial

[Notes]
・ There may be cases that KX-VC300/600 cannot communicate with the non-Panasonic
video conferencing system, even if it corresponds with the above specification.
・ If the users’ system is operated over H.323, the setting needs to be changed so it can
communicate over SIP as well.
・ The maximum bandwidth setting by the user will become its system IP bit rate. (The IP bit
rate is a rate left after subtracting the overhead such as the Ethernet Header from its
network bandwidth.)
・ The AV-QoS feature supported during conferences between KX-VC300/600 units will not
be supported in conferences between a non-Panasonic system and/or MCUs. There may
be cases that a “video disturbance” or an “audio sound skipping” may occur. In such case,
set a lower bit rate and re-start the conference.


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3. Network Recommendation
For communication between a non-Panasonic system or a MCU system, an intranet or a VPN
network is recommended, as the encryption communication feature will not be supported during
these communications.
A stable network like an intranet is recommended also from the fact that the AV-QoS will not
be supported as well. If an internet is used for its network, please note that there may be
possibilities that the video becomes unstable due to packet loss.

[Connection between a non-Panasonic video conference system]

(Intranet)

[Connection between an MCU]

(Intranet)


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4. Supported Models
The following non-Panasonic system/MCU (Multi-point Control Unit) systems are the
models which its investigation has been completed to be able to connection with
KX-VC300/600 Ver2.30.
System Category
Manufacturer Model
Polycom
HDX8000
Non-Panasonic video
communication system
HDX7000
VSX7000s
Tandberg
C20
EdgeMXP95
MXP880
Lifesize
Express 220
Passport
Radvision
Elite5110
MCU
(Multi-point Control
Tandberg
Codian MCU 4501
Unit)
Polycom
RMX2000(VRMX2540D)
Polycom
HDX8000 with MCU

4.1.

Firmware (*1)
Release 2.6.1
Release 2.6.1
Release 9.0.6.1
TC4.1.1.253541
F9.0.2
F9.0.2
Ver. 4.8.0
Ver.4.8.0
7.1.2.10
4.2(1.43)
7.0.0.162
Release 2.6.1

Identified System Reaction

4.1.1. Non-Panasonic Video Conference System

Follows are the results from the connectivity investigation between the non-Panasonic video
conference systems. Please note that all data are based on the condition that they have a stable
network. See chapter 5 for details of OK* and NG.
Camera Operation()
PC contents
(Pan, Tilt, Zoom)
Manufacturer
Model
transfer (XGA)
Send Receive Send Receive Send
Receive
Send Receive
Polycom
HDX8000
OK
OK
OK
OK
OK
OK
OK
OK
HDX7000
OK
OK
OK
OK
OK
OK
OK
OK
*1
*1
OK
OK
OK
OK
-OK
OK
VSX7000s OK
Tandberg
C20
OK
OK
OK
OK
OK
OK
OK
OK
Edge95MXP OK
OK
OK
OK
OK *3
OK
OK
－
OK
OK
OK
OK *3
OK
OK
880MXP
OK
－
Lifesize
Passport
OK
OK
OK
OK
OK
-OK
OK *2
OK
OK
OK
OK
OK
OK
OK *2
Express
OK
OK: Can be connected, OK*: Conditionally OK, NG: Won’t work－: No function available
Send: Connection, transmission and control from KX-VC300/600 to non-Panasonic.
Receive: Connection, transmission and control from non-Panasonic to KX-VC300/600.

SIP connection Video/Audio

*1 If the bit rate goes over 768kbps, it wouldn’t be able to communicate with KX-VC300/600.
*2 Pan, tilt and zoom control from far end by pressing and holding button won’t work. It works as single press.
*3 Display will be expanded in vertical direction. (Because converting Aspect ratio from 16:9 to 2:3)


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4.1.2. MCU (Multi-Point Control Unit)

Follows are the results from the connectivity investigation between the MCU systems. Please
note that all data are based on the condition that they have a stable network. See chapter 5 for
details of OK* and NG.
SIP connection
Video/Audio
PC contents transfer
Send Receive Send Receive XGA SVGA VGA
Radvision
Elite5110
Default
OK
OK
OK
OK
OK
OK
OK
OK*1
OK
OK
OK
OK
OK
OK
Switching
Tandberg
Codian 4501
--OK
OK
OK
OK
OK
OK
OK
Polycom
RMX2000
CP
OK
OK
OK
OK
OK
OK
OK
(VRMX2540D) Switching
OK*3 OK*3
OK
OK*2
OK
OK
OK
Discussion
OK
OK
OK
OK
OK
OK
OK
HDX8000
with MCU
Presentation
OK
OK
OK
OK
OK
OK
OK
OK
OK
OK
OK
Fullscreen
OK
OK
OK
OK: Can be connected, OK*: Conditionally OK, NG: Won’t work,
Send: Connection and transmission from KX-VC300/600 to MCU.
Receive: Connection and transmission from MCU to KX-VC300/600.
Manufacturer

Model

Mode

*1. In case of TCP, it may take more than 30 sec until video image comes up.
*2. Some noise appears during reception.
*3. Maximum IP rate of HDVC should be set up more than IP rate setting of “meeting room”


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5. Setting for Each System (Models)
On this chapter, you will see management of setting method (ex. address registration) among minimal setting
for system which investigation has already been completed, KX-VC300/600 with SIP connection, and H323.
You also can find the limited features for each system (models) and KX-VC300/600.

In order to connect with a non-Panasonic video conference system and/or a MCU, such
non-Panasonic system/MCU will need to have the following settings:
1. Activate the SIP
2. Active the H.264 and G.722
3. Turn off the encryption mode
You will find the procedures how to set each system (models) with minimal setting in order to communicate
with KX-VC300/600.
Setting methods are GUI from each system with remote control, or set up from Web console.

5.1.

Polycom HDX7000/HDX8000

5.1.1. The Minimal Required Setting
It indicates how to confirm on target version [Release 2.6.1]. You will find the setting method for GUI from
Home screen.

5.1.1.1. SIP Settings
The SIP can be set by the following procedure. If the SIP isn’t activated, it couldn’t communicate with
KX-VC300/600. Please make sure that’s set and confirmed. （SIP is set as factory default setting）
1. Click on the “System” -> “1 Admin Settings” -> “2 Network” -> “3 Call Preference”.
2. Eliminate check mark in the check box of “Basic Mode: ”.
3. Put a check mark in “SIP: ” to activate it.
4. Choose “NEXT”.


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2

ＮＥＸＴ

5. Choose “Auto” for “Preferred Dialing Method: ”.
6. “Video Dialing Order” should be set 1:“IP H..323” and 2:“IP SIP”.
7. Back to Home screen after completed setting.

4

5

8. Click on the “system” ->”1Admin Settings” ->”2Network” ->”1 IP” ->”2 SIP”.
9. “Transport Protocol: “ should be set same as KX-VC300/600 setting. Otherwise, connection may be
failed.
10. Make sure the “User Name”, “Domain User Name”, “Password”, “SIP Registrar Server”, and
“Proxy Server” are blank.


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*If any strings are in “User Name”, “Domain User Name”, “Password”, “SIP Registrar Server”, and
“Proxy Server” areas, there may be cases that a conference starting from KX-VC300/600 may fail
to connect.

8

8

5.1.1.2. Codec Settings
No setting is required.
5.1.1.3. Encryption Settings
The encryption can be set off by the following procedure. It’s off as factory default setting.
1. Click on the “System” -> ”1Admin Settings” -> ”1General Settings” -> ”3 Security”-> Security
Settings” -> ”Next” -> ”Next”.
2. Set up “Off” for “AES Encryption”.
（It’s possible to judge AES communication automatically which set “When Available”.）


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2

ＮＥＸＴ

5.1.2. Management Setting
It indicates how to confirm on target version [Release 2.6.1]. You will find the setting method for GUI from
Home screen.
5.1.2.1. Address Registration
User can call without bandwidth setting or choose SIP/H323.
1. Click on the “Directory” -> “Options” -> “Add & Contact”.

1

2. Choose “Create Contact”.


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2

3.
4.
5.
6.

Enter “Name,” “Number” （IP address）.
Choose “SIP” for Call Type.
Choose “Call Speed”.
Back to Home screen after chose “Update” -> ”Save”.

4

5

6

6

5.1.2.2. Direct Call
1. Choose “Place a Call”.


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1

2. Enter connection address and click on the “Call” to start conference.

2

5.1.2.3. Call Method from Directory
1. Choose “Directory”.


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1

2. Conference starts with choosing registered site.

2

MCU(Multi-Point） Settings
）

5.1.2.4.

HDX7000/8000 with MCU needs following setting. When a terminal with a stream other than H.264
Basic Profile is connected in a Presentation/Fullscreen mode, KX-VC300/600 will receive a stream that
cannot be de-coded, and thus the connection will shut down. Following setting can avoid the problem.
1.
2.

Click on the “System” -> ”1Admin Settings” -> ”2Network” -> ”3Call Preference”.
Put a check mark in “Transcoding” to activate it


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3.

Back to Home screen.

2

5.1.2.5.

PTZ camera control Settings

“Pan, tilt and zoom” control via KX-VC300/600 will be available by following setting.
1. Click on the “System” -> “1.Admin Settings” -> “4.Camera” -> “1. Camera Setting” and then click
“Next” 4 times. Then, you should have page 5/5.
2. Put check of “Far control of near camera:” then goes back to home screen.

2

5.1.3. Identified System Reaction
Follows are the results from the connectivity investigation with KX-VC300/600.

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5.1.3.1.

1 to 1

Camera control
Manufacturer Model
(XGA)
(Pan, / Tilt / zoom)
Receive
Send Receive
Polycom
HDX8000
OK
OK
OK
OK
OK
OK
OK
OK
OK
OK
OK
OK
OK
OK
OK
OK
HDX7000
SIP connection

5.1.3.2.

Video/Audio

Built in MCU

SIP connection Video/Audio PC contents transfer
HDX8000
Discussion
OK OK
OK OK
OK OK
OK
with MCU
Presentation OK OK
OK OK
OK OK
OK
OK OK
OK OK
OK
Fullscreen
OK OK
OK: Can be connected, OK*2: Conditionally OK, NG: Won’t work－: No function available
Model

Mode

5.1.4. Limited Features
Follows are the summary of limitation in its feature during the communication with KX-VC300/600.

5.1.4.1. 1 to 1
Subjects
SIP
connection

Video/Audio

Notes
If the user name is already set up in the HDX8000/7000 SIP server, KX-VC300/600
cannot communicate with HDX8000/7000, in case of NOT using SIP server.
When the connection is made in UDP of SIP, and if the HDX8000/7000 SIP/SDP
packet is bigger than the router’s MTU setting, KX-VC300/600 cannot communicate
with HDX8000/7000. The router’s MTU will need to be set at a bigger rate than the
HDX8000/7000 MTU.
KX-VC300/600 and HDX8000/7000 send as a same time, it’s impossible to send from
HDX8000/7000 after that. In this case, it needs to reboot HDX8000/7000.
Connection will be failed from KX-VC300/600 to HDX8000/7000 in below setting.
Transport Protocol of should be same as KX-VC300/600. (Please refer 5.1.1.1)
- KX-VC300/600: UDP or Auto
- HDX8000/7000: TCP
If KX-VC300/600 receives a 4SIF image from a HDX8000/7000, it will be
vertically displayed. It will need to be adjusted with the “other site’s aspect ratio


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PC Contents
Transfer

adjustment feature” (Green button on the remote control).
If the microphone is pulled out/plugged in during the connection, there may be cases
that the sound may have some interruption.
If KX-VC300/600 receives a XGA image from a HDX8000/7000, it will be
vertically displayed. It will need to be adjusted with the “other site’s aspect ratio
adjustment feature” (Green button on the remote control).

5.1.4.2. Built-in MCU
Subjects
Notes
SIP
When a terminal NOT based on H.264 joins the conference, the conference will
connection
start based on other than H.264, and thus KX-VC300/600 will not be able to attend
if it is kept default setting. It’s possible to avoid problem by the following procedure
which set at HDX8000 side. “Admin Settings” -> “Network” -> “Call Reference” ->
“Transcoding” (Refer 5.1.2.4)
When a user name is set in the HDX8000/with MCU’s SIP server in case of NOT
using SIP server, it cannot communicate with KX-VC300/600.
There may be cases that it cannot be connected to HDX8000/with MCU via a
router with a MTU setting, when the connection is made in UDP of SIP. This occurs
when the HDX8000/with MCU MTU setting is bigger than the router’s MTU
setting. The HDX8000/with MCU MTU setting will need to be set at a smaller rate
than the router’s MTU.
Video/Audio
When a terminal with a stream other than H.264 Basic Profile is connected in a
Presentation/Fullscreen mode, KX-VC300/600 will receive a stream that cannot be
de-coded, and thus the connection will shut down. It’s possible to avoid problem
with following procedure which set at HDX8000 side. “Admin Settings” ->
“Network” -> “Call Reference” -> “Transcoding” (Refer 5.1.2.4)
The video resolution that KX-VC300/600 sends will only be SIF.

5.2.

Polycom VSX7000s

It indicates how to confirm on target version [Release 9.0.6.1]. You will find the setting method
for GUI from Home screen.


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The SIP can be set by the following procedure. If the SIP isn’t activated, it couldn’t communicate with
KX-VC300/600. Please make sure that’s set and confirmed. （SIP isn’t set as a factory default setting.）
*If the firm version is older than 9.0.5 for VSX7000s, H323 and SIP should be exclusive setting. Both H.323
and SIP are possible to activate since 9.0.5 or later.
1. Click on the “System” -> “1.Admin Settings” -> “2.Network” -> “3.Call Preference”.
2. Eliminate check mark of “Enable Basic Mode: ”
3. Put a check mark in “Enable SIP” to activate it.
4. Choose “Next”


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2

3

Next

5. Choose “Auto” for “Preferred Dialing Method”.
6. Set “Dialing Order”
Choose “1:IP H.323”
Choose “2:IP SIP”

4

5

7. Click on the “System” -> “1.Admin Settings” -> “2.Network” -> “1.IP” -> “2.SIP Settings”.


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8. Confirm if “Transport Protocol setting” is set same as KX-VC300/600’s. Otherwise, connection may
be failed.
9. Make sure the “Authentication Name”, “User Name”, “Password”, “Registrar Server”, and “Proxy
Server” are blank.
*If any strings are in “Authentication Name”, “User Name”, “Password”, “Registrar Server”, and
“Proxy Server” areas, there may be cases that a conference starting from KX-VC300/600 may fail to
connect.

8

9

10. Reboot (power OFF/ON) VSX7000s.
*If it doesn’t reboot, SIP shouldn’t set which cannot communicate.

If the bit rate goes over 768kbps, VSX7000s will communicate via H.263, and will not be able to
communicate with KX-VC300/600. Either a bit rate setting below 768kbps for VSX7000s, or a
maximum bandwidth of 768kbps for KX-VC300/600 will need to be set. The procedure to select
maximum reception rate of VSX7000S less than 768kbps is as follows. Moreover, a factory default
setting is maximum reception rate sets up 1920kbps for receiver. Please make sure that confirm it.
1.
2.
3.
4.

Click on the “System” -> “1.Admin Settings” -> “2.Network” -> “3.Call Preference”.
Click on the “Next” -> “Next”.
Set up maximum speeds “768kbps” or below for receiver.
Back to Home screen after completed setting.


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3

The encryption can be set off by the following procedure. It’s off as a factory default setting.
1. Click on the “System” -> “1.Admin Settings” -> “1.General Settings” -> “3.Security”.
2. Click on the “Next” -> “Next”.
3. Set “off” for “AES Encryption”.
（It’s possible to judge AES communication automatically which set “When Available”.）


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3

It indicates how to confirm on target version [Release 9.0.6.1]. You will find the setting method for GUI from
Home screen.
User can call without bandwidth setting or choose SIP/H.323.
1. Click on the “Directory” -> “New”.
* If you purchase Multipoint Software License, choose one of “one site/multiple site”.


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1

2. Set up “Name”, “IP Number”.
3. Set up “Call Quality”.
* A maximum bandwidth will need to be set 768kbps or below for KX-VC300/600.
4. Back to Home screen after chose “Save”.

3

4

1. “Enter “IP Address” and press “Call” button on remote control.


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1

1. Choose “Directory”.
2. Choose registered site, click on the “Call”.

2

PTZ Camera Control
5.2.2.4.
Please change setting as required.


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1. Click on the “System” -> “1.Admin Settings” -> “4.Camera”
2. Add check for check box of “Far Control of Near Camera” then goes back to home screen.

2

Camera control
(XGA)
Manufacturer Model
Receive
Send Receive*3
Polycom
VSX7000s OK *1 OK *1
OK
OK
OK
-OK
OK
SIP connection

Video/Audio

*1 If the bit rate goes over 768kbps, it wouldn’t be able to communicate with KX-VC300/600.

Subjects
Notes
SIP connection When the connection rate exceeds 768kbps, VSX7000s will connect in H264 and it
will be cause of NO connection with KX-VC300/600. Therefore, connection rate of
VSX7000s should be set less than 768kbps. Or to avoid the problem, maximum IP
rate of KX-VC300/600 should be set higher than 768kbps.
(Refer 5.2.1.2)


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Video/Audio

5.3.

The built-in MCU cannot be used.
The built-in MCU in VSX7000s will only support H.263. It’s not possible to
communicate with KX-VC300/600.
If the user name is already set in the VSX7000s SIP server, it will not be able to
communicate with KX-VC300/600 in case of NOT using SIP server.
In case the IP bit rate for VSX7000s is set at 128kbps, KX-VC300/600 cannot call
out to start the communication. (Will be able to communicate if VSX7000s is the
caller)
When SIP setting is changed for VSX7000s, it cannot communicate with
KX-VC300/600. VSX7000s need to reboot after changed VSX7000s setting.
Connection will be failed calling from KX-VC300/600 to VSX7000s in below setting.
Transport Protocol of both model should be same. Refer 5.1.1.1
- “SIP transport protocol” of KX-VC300/600: UDP or Auto
- “SIP transport protocol” of VSX 7000s: TCP
The transmitted video (from the camera) resolution will always be a SIF.
Since VSX7000s is a SD resolution system, it can not communicate based on HD.
The display setting for both the system and TV needs to match. If not, the ratio of
the image may not be properly displayed.
a) The VSX7000s Setting
Monitor setting = 16:9
Video = Do not put a check mark in the “zoom to fit the screen”
b) The TV Setting
Monitor = Full display
There may be cases that KX-VC300/600 takes various times to display image.
Maximum 8 seconds.

Tandberg C20

It indicates how to confirm on target version [TC4.1.1.253541]. You will find the setting method for GUI from
Home screen.
Home screen display to press

button on remote control.


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5.3.1.1.

SIP Settings

The SIP can be set by the following procedure. If SIP is off, it couldn’t communicate with
KX-VC300/600. Please make sure that’s set and confirmed.（SIP is set ON as a factory default setting）
1.

On Home screen, click on the “Settings” -> “Administrator Settings” -> “Advanced
configuration” -> “NetworkServices” -> “SIP” -> “Mode:**” -> “On”.

1

2. Again, on Home screen, click on the “Settings” -> “Administrator Settings” -> “Advanced
configuration” -> “SIP” -> “Profile 1” -> “Default Transport: ***” in order to set the Transport Protocol same
as KX-VC300/600. Otherwise, connection may be failed.


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2

Back to Home screen after chose.
3. Setting when using only SIP protocol
* Connection site such as KX-VC300/600 or only SIP protocol, SIP sets up activate by the following
procedure. If it needs concomitant use with H323 such as non-Panasonic video conference systems and
KX-VC300/600 , it wouldn’t set up.
1. On Home screen, choose “Settings” -> “Administrator Settings” -> “Advanced configuration”
-> “Conference 1” -> “Default Call” -> “ Protocol:***” -> “Sip”.

1

2. Back to Home screen after chose.


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The encryption can be set off by the following procedure. It’s Best Effort as a factory default setting.
1. On Home screen, choose “Settings” -> “Administrator Settings” -> “Advanced configuration”->
“ Conference 1” -> “Encryption” -> “ Mode:***” -> “ Off”, and back to Home.

1

It indicates how to confirm on target version [TC3.1.1.220240, TC4.1.1.253541]. You will find the setting
method for GUI from Home screen.
User can call without bandwidth setting or choose SIP/H323.
1. On Home screen, choose “Phone book” -> “My Contacts” -> “ Add new contact”.
2. Enter “Name” and “Number/URI”.
Number/URI enter as 〔sip:***.***.***.*** (IP address)〕, choose “Save”.
3. Bach to Home screen after chose.


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2
1

5.3.2.2.

Direct Call (Call by sip:IP Address）
）

1.

On Home screen “Call” -> enter “sip:***.***.***.***（IP address）”.

2.

Press

button on remote control to start conference.

*After entered sip: (***.***.***.*** (IP address), if you choose the call on GUI, it would come to call
as H323 default which cannot communicate. After entered sip: ***.***.***.*** (IP address), call
with

button on remote control.

*Enter “sip:” with small letters. （If you enter it with Capital letters, it wouldn’t be able to
communicate.）


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1

5.3.2.3. Direct Call (Call by IP Address）
）
If “Protocol” of “DefaultCall” sets up SIP, it would be possible to communicate with KX-VC300/600 by
entering IP address only as following procedure.
1. On Home screen, “Call” -> “enter ***.***.***.***（IP address）”.
2. Press

button on remote control to connect.

1

1. On Home screen, click on the “Call” -> “Phone book” -> “My contacts” -> choose registered


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contact detail.
2. Choose “Call” and connect.

1

2

5.3.2.5. Setting of PTZ Camera control
1. On Home screen, click on the “Settings” -> “Administrator Settings” -> “Advanced configuration”
-> “Conference 1” -> “FarEndControl”
2. Select “On” for “Mode: ”


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1

PC contents transfer Camera control
SIP connection
Video/Audio
(XGA)
Manufacturer Model
Receive
Send Receive
Tandberg
C20
OK
OK
OK
OK
OK
OK
OK
OK

5.3.4. Limitation Features
Follows are the summary of limitation in its feature during the communication with KX-VC300/600
Subjects
Notes
PC Contents If C20 tries to communicate with KX-VC300/600 after changing the setting as
Transfer
“Setting”->”Main source”->”PC” without connecting to a PC, it will automatically
shut down its connection after 30sec.
This is caused from the fact that there are no image packets sent out from C20 under
such condition. KX-VC300/600 will then automatically shut down the connection if
it cannot receive any image packets for more that 30 sec.


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5.4.

Tandberg Edge95MXP/880MXP

It indicates how to confirm on target version [F9.0.2]. You will find the setting method for GUI from Home
screen.

The SIP can be set by the following procedure. If the sip is off, it couldn’t communicate with
KX-VC300/600.Please make sure that’s set and confirmed.（SIP is off as a factory default setting）
1. Choose “Control Panel” -> “Network” -> “LAN Settings” -> “SIP Settings”.
2. Choose “ON” for “Mode” setting.
* It’s “off” as factory default setting. Please make sure that’s confirm.
3. Choose “SIP Server Settings”.


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2

3

4. Confirm of “Transport” setting.” if it is same as setting of KX-VC300/600. Otherwise, connection
may be failed if the setting is not same.
5. Se t up “Off” for “SIP verify Tls” setting.
6. Choose “Save”, and back to Home screen.

4
5
6

H.264 and G.722 can set by the following procedure. H.264 and G.722 are set as a factory default setting.


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1.
2.
3.
4.

Choose “Control Panel” -> “Call Quality”.
Put a check mark in “H264” of “Video Algorithm”.
Put a check mark in “G.722” of “Audio Algorithm”.
Choose “Save”, and back to Home screen.

2
3

4

The encryption can be set off by the following procedure. It’s off as a factory default setting.
1. Choose “Control Panel” -> “Security”.
2. Set up “Off” for “Encryption” setting.
3. Choose “Save”, and back to Home screen.


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2

3

It indicates how to confirm on target version [F9.0.2]. You will find the setting method for GUI from Home
screen.
User can call without bandwidth setting or choose SIP／H.323.
1.

Press “Phone Book button（

2.

）” on remote control.

Choose “My Contacts”.


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2

3.

Choose “New”.

3

4.
5.
6.
7.

Enter “Name”, “Number”.
Choose “SIP” for “Net”.
Choose prefer “Bandwidth (kbps)” for conference.
Choose “OK”, and back to Home screen.


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4

5
6

6

7

5.4.2.2.

Direct Call（Call by sip:IP Address）
（
）

If the user is calling to KX-VC300/600, the protocol needs to be set as “SIP”, and attach ”sip:” in front of IP
address. This chapter explains how to call with”sip:”.
1. Choose “Make a call”.

1


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2. Enter “sip: IP Address” for “Dial Number”.
*Enter “sip:” with small letters. （If you enter it with Capital letters, it wouldn’t be able to
communicate.） It cannot be communicate with H.323 without “sip:”.
3. Press “Call Now” button.

2

3

5.4.2.3.

Direct Call（Call by IP Address）
（
）

If the user is calling to KX-VC300/600, the protocol needs to be set as “SIP”, and attach ”sip:” in front of IP
address. This chapter explains how to choose “SIP” for the protocol.
1. Choose “Make a call”.
2. Enter “IP address” for “Dial Number”.
3. Choose “Default Call Settings”.


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2

1.
2.
3.
4.

3

Choose “SIP” for “Net”.
Choose prefer “Bandwidth (kbps)” for conference
Click on the “OK”.
Choose “Call Now”.

4
5
6

7


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5.4.2.4.

Call Method from Phone Book

Press “Phone Book button（
1.

）” on remote control.

Choose “My Contacts”.

2

2.
3.

Choose registered connection site.
Choose “Call Now”.

4

3


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5.4.2.5. Setting of PTZ Camera Control
1. On Home screen, click on the “Control Panel” -> “General” -> “Permissions” -> “Far End Camera
Control”.
2. Select “On” for “Far End Camera Control”.

2

(XGA)
Receive Send Receive*1
Tandberg
Edge95MXP
OK
OK
OK
OK
OK*1
OK
OK
-OK
OK
OK
OK*1
OK
OK
-880MXP
OK
Manufacturer

Model

SIP connection

Video/Audio

*1. Display will be expanded in vertical direction. (Because converting Aspect ratio from 16:9 to 2:3)


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5.4.4.1. Edge95MXP
Subjects
Notes
If KX-VC300/600 tries to communicate with Edge95MXP under an insufficient
SIP
network condition (with packet losses) and tries to cut off right afterwards, there may
connection
be cases that Edge95MXP will not disconnect and keeps the connection. (This may
happen when Edge95MXP’s setting is a manual response)
Video/Audio The video resolution which is sent from KX-VC300/600 will be either SIF or 4SIF.
PC Contents As the video receiving ability of Edge95MXP is not as sufficient, the transaction will
be operated in a low frame rate. （XGA: 7.5p, SVGA: 15p, VGA: 15p） Movie
Transfer
playback from PC is not recommended.

When Edge95MXP shares a PC contents, there will be some glittering on the right
edge on the KX-VC300/600 monitor.
This is caused by the fact that the image sent from Edge95MXP is incomplete. Same
manners are also identified during communications between terminals other than
KX-VC300/600.
When Edge95MXP shares a PC contents with wide resolution, there may be cases that cut
off display on the KX-VC300/600.（right edge screen is displayed left edge.）
When going back to camera screen, after Edge95MXP shares PC contents with wide
resolution, KX-VC300/600 may disconnect after 30 seconds because Edge95MXP
doesn’t send image.
When KX-VC300/600 send PC contents to share, display will be expanded in vertical
direction. (Because converting Aspect ratio from 16:9 to 2:3)
5.4.4.2. 880MXP
Subjects
Notes
If KX-VC300/600 tries to communicate with MXP880 under an insufficient network
SIP
condition (with packet losses) and tries to cut off right away, there may be cases that
connection
MXP880 will not shut down and keeps its connection. (This may happen when
MXP880’s setting is a manual response)

Video/Audio The unit setting will need to be set same as the TV display setting. If there is a conflict
between the two settings, the picture will be displayed vertically or horizontally
compared to the original picture.
# The 880MXP setting
Video output = VGA settings: Normal
# The TV display setting
Picture display = Full mode
The video resolution which is sent from KX-VC300/600 will be either SIF or 4SIF.
PC Contents As the video receiving ability of MXP880 is not as sufficient, the transaction will be
operated in a low frame rate. （XGA: 7.5p, SVGA: 15p, VGA: 15p） Movie
Transfer
playback from PC is not recommended.
When MXP880 shares a PC contents, there will be some glittering on the right edge
on the KX-VC300/600 monitor.
This is caused by the fact that the image sent from MXP880 is incomplete. Same
manners are also identified during communications between terminals other than
KX-VC300/600.


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When KX-VC300/600 sends PC contents to share, display will be expanded in vertical
direction. (Because converting Aspect ratio from 16:9 to 2:3)

5.5.

Lifesize Express 220

It indicates how to confirm on target version [Ver. 4.8.0].You will find the setting method for GUI from Home
screen.

The SIP can be set by the following procedure. SIP is set as a factory default setting.
1. On Home screen, press “ System Menu” button on remote control.


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1

2. Choose “Administrator Preferences” -> “Communications” -> “SIP”.
3. Put a check mark in “SIP” to “Enabled”.

3

4

4. Press “
Next page” button, twice, then check if setting of “SIP Signaling” is same as
KX-VC300/600. Otherwise, connection may be failed.


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4

5. Press “ Back” button, and back to Home screen.


It indicates how to confirm on target version [Ver. 4.8.0]. You will find the setting method forgo from Home
screen.
User can call without bandwidth setting.
1. On Home screen, press “ Directory” button.


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1

2.

Choose “Add New Entry” from below screen.

2

3.
4.

Enter “System Name” and “IP Address” for registered site.
If you enter required information, choose “Add Entry”.


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3
3

4

5.5.2.2.

Direct Call

1. Choose “Video Call”.

1

2. Enter connection site’s address, press “CALL” button on remote control to start conference.


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2

1. On Home screen, press “ Directory” on remote control.

1

2. Choose registered connection site.


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2

* If below pop-up is displayed, it would be meant call is success. When receiver answers the call, it starts the
conference.

5.5.2.4. Setting of PTZ Camera Control
1. On Home screen, click on the “System Menu” -> “Administrator Preferences” -> “Video” -> “Video
Control”
2. Put check mark for “Far Control of Near Camera” and “Far Move to Camera Presets”, then goes back
to Home screen.


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２

2

(XGA)
Receive
Send Receive
Lifesize
Express220 OK
OK
OK
OK
OK
OK
OK
OK*1
Manufacturer

Model

SIP connection

Video/Audio

*1. Pan, tilt and zoom control from far end by pressing and holding button won’t work. It works as single press.

Subjects
Notes
SIP
When using SIP/UDP connection, if the Express SIP/SDP packet is bigger than the
connection
router’s MTU rate, it cannot be connected. The router’s MTU will need to be changed
into a bigger rate than the SIP/SDP.
When KX-VC300/600 is set UDP or Auto and Express 220 is set TCP, a call from
VC300/600 to Express 220 will be failed. Transport protocol should be set in same.
(Refer 5.5.1.1)
Video/Audio There may be cases that the video received by the KX-VC300/600 will freeze for
few seconds. (This is because of the timestamp sends out the unusual video data.)
PC Contents There may be cases that only one bar in the network connection status icon will


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Transfer

5.6.

appear when the video input of Express is switched from the main camera to a PC,
because data streaming is delayed from Express side.

Lifesize Passport

It indicates how to confirm on target version [Ver.4.8.0]. You will find the setting method for GUL from Home
screen.

1. On Home screen, press “ Skype / System Menu” button on remote control.

1


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2. Choose “Administrator Preferences” -> “Communications” -> “SIP”.
3. Put a check mark in “SIP” to “Enabled”.

3

4

4. Press “
Next page” button, twice, then check if setting of “SIP Signaling” is same as
KX-VC300/600. Otherwise, connection may be failed.

4

5. Press “ Back” button, and back to Home screen.


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It indicates how to target version [Ver.4.8.0]. You will find the setting method for GUI from Home screen.

User can call without bandwidth setting.
1. On Home screen, press “ Directory” button on remote control.

1

2. On below screen, choose “Add New Entry”.

2

3. Enter “System Name” and “IP Address” for connection site. Enter “Bandwidth” if it needs.


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4. Choose “Add New Entry” after entered required information.

3
3
4

1. Choose “Video Call”.

1

2.

Enter connection site’s address, press “CALL” button on remote control to start conference.


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2

1. On Home screen, press “ Directory” button.

1

2.

Choose registered connection site.


55

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1

* If below pop-up is displayed, it would be meant call is success. When receiver answers the call, it starts the
communication.

5.6.2.4.

Setting of PTZ Camera Control

1. On Home screen, click on the “System Menu” -> “Administrator Preferences” -> “Video” -> “Video
Control”
2. Put check mark for “Far Control of Near Camera” and “Far Move to Camera Presets”, then goes back
to Home screen.


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２

2

Camera control
(XGA)
Send
Receive Send Receive Send
Receive
Send Receive
Lifesize
Passport
OK
OK
OK
OK
OK
-OK
OK*1

Manufacturer Model

SIP connection

Video/Audio

*1. Pan, tilt and zoom control from far end by pressing and holding button won’t work. It works as single press.

5.6.4. Limited Feature
Subjects
Notes
SIP
If the Passport SIP/SDP packet is bigger than the router’s MTU rate, it cannot be
connection
connected. The router’s MTU will need to be changed into a bigger rate than the
SIP/SDP.
When KX-VC300/600 is set UDP or Auto and Passport is set TCP, a call from
KX-VC300/600 to Passport will be failed. Transport protocol should be set in same.
(Refer 5.6.1.1)
Video/Audio
There may be cases that KX-VC300/600 image isn’t displayed on Passport, it’s
solved by reconnection.


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5.7.

Radvision Elite5110

It indicates how to confirm on target version [7.1.2.10]. You will find the setting method for Web console
setting.

1. Choose “Configuration”.

1

2. Choose “Protocols”.


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2

3. Put a check mark in “Enable SIP Protocol”.
4. “SIP server” can be set by the following procedure.
Set up “0.0.0.0” for “IP address” of “SIP server”.
Set up “5060” for “Port” of “SIP server”.
Set up “UDP” for “Type” of “SIP server”.
Setup Transport Protocol of KX-VC300/600 same as setting in “Type” here.
5. Click on the “Apply”.

3

4

5


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Check if G.722 is set in the Service Prefix for each meeting rooms in the advanced parameter. If there is
a meeting room with a bandwidth lower than 384kbps, its default should not have the G.722 setting, so it
needs to be added for the audio codec in the advanced parameter after the Service Prefix has been set. If
the bandwidth of Service Prefix for rooms bigger than 384kbs, G722 is set.
1. How to set the Service Prefix for rooms 384kbps or lower:
“Configuration” “Conferences” Click on the “Add new service” button
1

1

1

2. Put any number in “Prefix” and add the explanation of the meeting rooms in “Description”.
Select “384” or lower for “Max call rate (kbps)”, and then click on the “Apply” icon.
(Meeting room setting completed)


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2
2
2

3. Click on the

icon on the up-right end. Click on the “Advanced parameters”.
3
3

4.

Click on the “Review” button for “Audio codecs list”.


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4

5. Input the number of the “Prefix”, which has already been set as described in column 2 into
“Parameter”.
Input “G722” (No “.” Between “G” and “722”) in the “Audio codecs list” and click on the
“Apply” icon.

5

While setting or changing the meeting room Service Prefix, set off the encryption as well. It turns off as
a factory default setting.
1. 1. “Configuration” -> “Conferences” -> select which meeting room to use.
Click on the “More” icon.


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1
1

1

2. Check if there is no check mark in “Encryption”, and then click on the “OK” icon.

2

2

3. Click on the “Apply” icon.


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3

It indicates how to confirm on target version [7.1.2.10]. You will find the method for WEB console setting.
5.7.2.1.

Direct Call （Call by sip:@IP address）
）

Elite5110 calls out to KX-VC300/600 or SIP units, it doesn’t communicate just entering IP address. Attach
“sip:@”in front of IP address. It needs “:” between “sip” and “@”.

*If you use “iView” which RADVISION is offering video conference network management tool, it needs
to attach “sip@” in front of IP address. It doesn’t need “:”.


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5.7.2.2. Adaptive Gain Control (AGC)
If KX-VC300/600 and non-Panasonic video conference system are mixed to use for conference, there may be
cases that sound are different volume to hear from unit. In this case, it’s solved by volume control on MCU.
1. Click on the “Moderator Icon”, it comes to “Moderator”.

Moderator Icon

2. Click on the microphone icon to change volume.
3. Control volume with slide bar.

2

3

5.7.2.3. Others
The PC contents that will be sent from KX-VC300/600 will be dramatically cut off both top and bottom,
and cannot be displayed correctly in a default setting. To change such display, the CLI setting needs to be
changed in the advanced parameter.


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1. Click on the

icon on the up-right end. Click on the “Advanced parameters”.
1
1

2. Move to “CLI” on the “Advanced parameters”, and click on the “More” icon.
3. Enter the following command line.
Set up “autoblackbarsmode” in the “Command”.
Enter Service Prefix for rooms in the “Parameter”.
Enter “1” in the “Value”, click on the “Execute”.

2
3

3


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SIP connection Video/Audio PC contents transfer
Radvision
Elite5110 Default
OK
OK
OK
OK
OK OK OK
Switching OK*1 OK
OK
OK
OK OK OK
OK: Can be connected, OK*: Conditionally OK, NG: Won’t work
Send: Connection, transmission and control from KX-VC300/600 to MCU.
Receive: Connection, transmission and control from MCU to KX-VC300/600.

Manufacturer Model

Mode

*1. It may take more than 30sec until video is displayed in other end point(s), in case of TCP.

Subjects
Notes
SIP
If the conference bandwidth is set below 384kbps, G.722 also needs to be set in the
connection
advanced parameter. (Default will not have the G.722 settings.) Refer 5.7.1.2
KX-VC300/600 cannot enter into the conference room with a password. It can only
join the conference if it is invited from a MCU Web console.
The MCU will not cut off its connection even if the network or power shuts down
during the conference, as it does not comply with the connection checking control .
(The record of KX-VC300/600 will remain in the Web console) Either the record in
the Web console needs to be deleted, or the connection needs to be manually cut off.
On a normal video conference (no switching mode), it needs to set 2Mbps or lower
forKX-VC300/600’s or RADVISION’s maximum bandwidth. If the bandwidth sent out
2Mbps or over, there may be cases that the video it receives may be disturbed
KX-VC300/600 cannot send out by SIP-URI, so it cannot call out to MCU even send
out by “connection number@IP address” in case of NOT using SIP server.
In case SIP connection is made with TCP, display timing in other terminals will be
delayed more than 30 sec, when 2nd HDVC enters to MCU meeting room via
Autoattendant.
When MCU dial out to all terminals at a same time and if protocol of those terminals are
both in H323 and SIP, connection with terminals using H323 may be failed. Individual
call out will work properly.
Video/Audio
While operating in a switching mode, there may be cases that the video it receives
may be disturbed depending on its system network configuration .
This is because there may be some packet loss depending on which SW-Hub it was
connected to, which is dependant on how the packet data will be sent (such as burst
transition).
When KX-VC300/600 sends out a SIF or a 4SIF video, it may be displayed having
its top and bottom cut off after receiving it through the MCU.
During a video conference over 768kbps bandwidth, the resolution of the video sent
from KX-VC300/600 will differ depending on who the caller/receiver is. (The
resolution will be HD when KX-VC300/600 is the caller, while it will be 4SIF
when the MCU is the caller)


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PC Contents
Transfer

Others

5.8.

If KX-VC300/600 and non-Panasonic video conference system are mixed to use for
conference, there may be cases that sound are different volume to hear from unit. In
this case, it’s solved by AGC on the MCU. Refer 5.7.2.2
PC contents of an end point using H323 cannot be shared, in case end point using H323
and end point using SIP are mixed up. Because when an end point using H323 sends
dual stream, KX-VC300/600 can display only camera, but not PC screen.
On a normal video conference (no switching mode) with 348kbps connection, a part of
image data both top and bottom will be cut out, even if autoblackmode is set enable.
During the set up of a conference room, the autoblackbarsmode (display mode
with black belts on the sides to fit a 4:3 video data) will need to be activated. If the
activation is incomplete, the receiver will receive a PC contents with a huge amount
of lack. This feature is therefore understood to be always activated in this
conference. Refer 5.7.2.3
When a XGA video is sent out from KX-VC300/600 which is a normal video
conference (no switching mode), noise may appears on the screen in other terminal.
When a SVGA video is sent out from KX-VC300/600 which is a normal video
conference (no switching mode), the bottom area may be disturbed while being
displayed at its receiving terminal.
When a VGA video is sent out over 512kbps bandwidth from KX-VC300/600
which is a normal video conference (no switching mode), the bottom may be 5%
cut off while being displayed at the receiving terminal.
If a terminal with a dual stream PC contents transition feature is connected,
KX-VC300/600 will only display the video sent from the main camera.
Additional terminals cannot be newly invited by operation of the menu screen
(modulator) in a terminal side, once the conference has been connected.
There may be cases that the conference bit rate differs from the maximum
bandwidth shown in the GUI.

Tandberg Codian MCU 4501

It indicates how to confirm on target version [4.2(1.43)]. You will find the setting method for WEB console
setting. It cannot set each setting by Web console without login.

Check the SIP transport protocol of a MCU according to below procedure, and setup the protocol of


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KX-VC300/600 same as the MCU.
1. After login, click on “Settings”

1

2. Click “SIP”, then confirm setting of “Outgoing transport” under “SIP call settings”, and setup
transport protocol of KX-VC300/600 to same one as confirmed. Then click on “Apply changes”.

2

2
2

H264, G722 can be set by the following procedure. Both codecs are set as a factory default setting.


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1. Choose “Settings” after logged in.

1

2. Put a check mark in “Audio codecs from MCU” in the G.722.
Put a check mark in “Audio codecs to MCU” in the G.722.
Put a check mark in “Video codecs from MCU” in the H.264.
Put a check mark in “Video codecs to MCU” in the H.264.
2
2
2

3. Click on the “Apply Changes”.


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3

The encryption can be set off by the following procedure. It’s off as factory default setting.
1. Choose “Settings” -> “Security”.
2. Set “Disabled” on the “Advanced account security mode”.
3. Click on the “Update security settings”.
1
1
2
3

It indicates how to confirm on target version [4.2(1.43)]. You will find the setting method for WEB console
setting.
It can be registered KX-VC300/600 to MCU4501 by the following procedure.

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1. Choose “Endpoints” -> “Add SIP”.

1

1

2. Set up each setting for SIP Endpoint.
*Change setting of “Outgoing transport” of Call-out parameters same as transport protocol of
KX-VC300/600 if they are different.

3. Click on the “Add endpoint” after completed settings.


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3

Registered connection site is displayed on “Endpoints” bottom of “Add participant”.
It can be called by the following procedure.
1. Put a check mark in registered unit.
2. Click on the “Call selected”.

1
2

If KX-VC300/600 and non-Panasonic video conference system are mixed to use for conference, there may be
cases that sound are different volume to hear from unit. In this case, it’s solved by volume control on MCU.


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1. Click on the volume of “Participants”.

1

2. Click on the “Audio”.
3. Put a check mark in “Apply fixed gain”, enters “gain” value for tuning.
4. Click on the “Apply changes” after completed required information..

2

3

4

5.8.2.3. Camera Control (FECC)
Camera control via Codian will be available, by following setting.


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1.
2.
3.
4.

Click “Home” -> “Conferences” then open configuration of desired meeting room.
Select “DTMF only” for “Layout control via FECC/DTMF”.
Select “FECC only” for “Send camera control to participants.
Click “Apply changes”.

2&3

SIP connection
Video/Audio
Manufacturer
Mode
Send Receive
Send Receive XGA SVGA VGA
Codian 4501
OK
OK
OK
OK
OK
OK
OK
Subjects
Notes
KX-VC300/600 cannot send out by SIP-URI, so it cannot call out to MCU even send
SIP connection
out by “connection number@IP address”, in case of NOT using SIP server.
Video/Audio
After entering the conference room, there may be cases that it may take about 10 sec
till the sound from the other party becomes live. (There may be cases that there are
some rough noise in the back)
this case, it’s solved by AGC on the MCU.
Refer 5.8.2.2


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Others

5.9.

KX-VC300/600’s network confirmation function (ping) cannot use for this. When it’s
tried, it’s finished with Timeout
On Autoattendant screen, DTMF is complicated to carry out that’s not FECC. Press “#”
twice. MCU4501 starts DMTF Navigation mode.

Polycom RMX2000 (VRMX2540D)

It indicates how to set on target version 〔7.0.0.162〕. You will find the setting method for WEB console setting.
Web console setting can be done after logged in.

1. Choose the “RMX Management” -> “IP Network Services”.


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IP Network Services

2. Right click on the “IP Network”, choose the ”Properties”.

2

3. Choose the “H323&SIP” on the “IP Network type”.


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3

4. Click “SIP server s” to confirm “transport type”, then setup transport protocol of KX-VC300/600 to
same as confirmed. If they are different, connection may be failed.
Click “OK”


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4
4

4

1. the “Conference Profiles” on “RMX Management”.


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Conference Profiles

2. Right click on the conference profile.
Choose the “Profile Properties”.

2

3. Choose the “Advanced” to confirm there is no check in “Encryption”, and click on the “OK”.


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3

3

3

5.9.2. Management Settings
It indicates how to set on target version 〔7.0.0.162〕.You will find the setting method for WEB console setting.
The KX-VC300/600 can be registered RMX2000 by the following procedure.
1. Click the “Address Book” -> “New Participant”.

1

2. 「Name」 : Enter participant’s name.
3. 「Dialing Direction」 : Choose the “Dial out”.


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4. 「Type」 : Choose the “SIP”.
5. 「IP Address」 : Enter participant’s IP address.
6. Set above 4 points, and click the “OK” to complete registration.

2
3
4

5

6

It’s possible to call registered unit by the following procedure.
1, Click the conference room.
2. Drag registered unit from Address Book to Participant(s) window.

2
1


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It’s possible to call unit from conference room by the following procedure.
1. Conference room -> “New Participant”.

1
1

2. 「Name」 : Enter participant’s name.
3. 「Dialing Direction」 : Choose the “Dial out”.
4. 「Type」 : Choose the “SIP”
5. 「IP Address」 : Enter participant’s IP address.
6. Set up above 4 points, and click on the “OK” to complete registration.
2
3
4

5

6


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If KX-VC300/600 and non-Panasonic video conference system are mixed to use for conference, there
may be cases that sound are different volume to hear from unit. In this case, it’s solved by AGC on the
MCU.
1. Conference room -> “New Participant”.
2. Click on the “Advanced”.
3. Tune the volume on the “Broadcasting Volume”.
4. Click on the “OK”.
2

3

4

5.9.2.4. Others
If H323 with a dual stream unit connects to the KX-VC300/600, KX-VC300/600 can receive PC contents
which are sent from non-Panasonic video conference system unit by the following procedure.
1. Conference room profile -> “Video settings”.
2. Put a check mark in “Send Content to Legacy Endpoints”.
3. Click on the “OK”.


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1
2

3

SIP connection Video/Audio
Manufacturer
Model
Mode
Polycom
RMX2000
CP
OK
OK
OK
OK
OK
OK
OK
(VRMX2540D) Switching
OK*2 OK*2 OK OK*1 OK
OK
OK
*1 Received Video may be distorted.
*2 IP rate setting of terminal should be higher than IP rate setting of MCU meeting room.

Subjects
Notes
SIP connection In case of using SIP/UDP connection, when the conference was invited from a MCU
and the network condition is not so stable (with packet loss), there may be
possibility that the connection shuts down. This phenomenon will not occur in case
of using SIP/TCP connection. (This is caused by the issue that the connection
checking control of the RMX2000 has.)
KX-VC300/600 cannot enter into a Switching mode conference room, when
maximum IP rate of terminal is set lower than IP rate of RMX’s meeting room.
In case of using SIP/UDP connection, there may be cases that it cannot be connected
to RMX2000 via a router with a MTU setting. This occurs when the RMX2000
MTU setting is bigger than the router’s MTU setting.
In case of NOT using SIP server, KX-VC300/600 cannot send out by SIP-URI, so it
cannot call out to MCU even send out by “connection number@IP address”.


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Video/Audio

PC Contents
Transfer

Others

The video specification sent out from KX-VC300/600 may differ, as it the video
receiving specification may differ based on its bandwidth setting or mode.
KX-VC300/600’s video display may be disturbed for few sec while the presenter is
switching the speaker of the Switching mode conference room.
When KX-VC300/600 receives a 1024x576 picture, it will be displayed vertically.
It can be adjusted by using the aspect ratio adjustment feature (the green button on
the remote control).
this case, it’s solved by AGC on the MCU. Refer 5.9.2.3
If a terminal with a dual stream PC contents transition feature is connected,
KX-VC300/600 will only display the video sent from the main camera. In case a
meeting room is in switching mode, on RMX 2000 side, click on the “Profile
Properties” -> Video Settings -> Activate “send content to Legacy Endpoints.”
KX-VC300/600 can receive main camera and PC contents as a same time by the
procedure. Refer 5.9.2.4
When entering into a conference room via the Welcome screen, its bit rate will be
the same as the setting in the Welcome screen and not the setting of the conference
room. (The caused is thought to be from problem of RMX2000)


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Check list – To get ready
The check points before connecting to non-Panasonic video conference systems and/or MCUs are
summarized in this chapter.

(1) The firmware needs to be KX-VC300/600 Ver.2.3
The firmware that supports the Interoperability with non-Panasonic video conference systems and/or
MCUs will be Ver2.3 beyond in this document.

(2) The Connection Enhancement feature needs to be activated
In order to connect to non-Panasonic video conference systems and/or MCUs, the encryption setting
should be disabled. The procedure to check status of Encryption setting, [Menu] button -> select
“Settings” -> select “Call set up” -> Confirm “Encryption”
If it is ON, the procedure to OFF is as [Menu] button -> select “Settings” ->”Admin login” in page 3/4
-> enter Password -> “Login” -> “Encryption” -> Select “OFF” for “Encryption”.

(3) The non-Panasonic video conference systems/MCUs needs to have all
minimal setting completed
As described in Chapter 5, the follows has to be confirm in the non-Panasonic video conference
systems and MCUs.
1. Activate SIP
2. SIP Transport protocol should be unified in one for entire system.
3. Activate H.264 and G.722
4. Set off the Encryption


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Appendix: Firmware information that has been investigated
Follows are the information about the non-Panasonic video conference systems and its firmware
version explained in Chapter 4. Please refer to the below URL for the details of how to check its version
or to update.
Polycom VSX7000s
http://support.polycom.com/PolycomService/support/us/support/video/vsx_series/vsx7000.html

Polycom HDX7000/HDX8000
http://support.polycom.com/PolycomService/support/us/support/video/hdx_series/hdx8000.html
http://support.polycom.com/PolycomService/support/us/support/video/hdx_series/hdx7000.html

Tandberg C20
http://www.tandberg.com/support/video-conferencing-documentation.jsp?selProducts=109&SearchButto
n.x=1&SearchButton.y=1
http://www.tandberg.com/support/video-conferencing-software-download.jsp?t=2&p=109

Tandberg Edge95MXP/880MXP
http://www.tandberg.com/support/video-conferencing-documentation.jsp?selProducts=89&SearchButton.
x=1&SearchButton.y=1
http://www.tandberg.com/support/video-conferencing-software-download.jsp?t=2&p=89
http://www.cisco.com/cisco/web/support/index.html

Lifesize
http://www.lifesize.com/Support/Software_Updates.aspx


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Revision History
Ver.
V1.0

Date
Oct/3/2011

Chapter No
All

Contents
First issue


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