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Introduction to :
Project Management



                      1
Project Management Institute
                           www.pmi.org



Building Professionalism in Project Management
Project Management Institute
      Not for Profit Professional Association
      Established in 1969 by 5 volunteers
      Global Organization headquartered in Pennsylvania, USA
      With more than 700,000 members worldwide
      251 Charted Chapters
      Local Chapter - Arabian Gulf Chapter
      www.pmi-agc.com
A Guide to the Project Management Body of Knowledge


   The Project Management Body of Knowledge (PMBOK) Guide
    provides and promotes a common lexicon for discussing, writing,
    and applying project management.
   The PMBOK Guide is developed by PMI, and uses this document as a
    foundational project management reference for its professional
    development programs.
   June 30, 2009 Fourth Edition of PMBOK Guide based exam starts




                                                                 3
What is the project?
• A project is “a temporary endeavor
  undertaken to accomplish a unique product
  or service” (PMBOK® Guide)
• Attributes of projects:
   – unique purpose
   – temporary
   – require resources, often from various
     areas
   – should have a primary sponsor and/or
     customer
   – involve uncertainty
                                              4
You Can Apply Project Management to
Many Areas

   • Project management applies to work as well
     as personal projects.

   • Project management applies to many
     different disciplines (IT, construction,
     finance, sports, event planning, etc.)

   • Project management skills can help in
     everyday life



                                                  5
Project Vs Operation
Example:




Is the Memorial a project?


                             7
What is Project Management?


  Project management is “the application of
  knowledge, skills, tools, and techniques
  to project activities in order to meet
  project requirements” (PMI*, Project
  Management Body of Knowledge
  (PMBOK® Guide)


  • On Time     ON Budget        To Specs
                                              8
Project Management
        Process Groups
The PMBOK® Guide divides the generally
recognized good project management practices
into 42 processes that fall into 5 process groups.




You haven’t learned the names of the process
groups or knowledge areas yet... but you can
probably guess from their names how they fit
together!
                                                     9
Project Management
               Process Groups
Monitoring &      Closing     Initiating   Executing   Planning
Controlling




  Here’s        This is       This is This means    Here’s where
where you    where you        where     tracking       you fill
figure out    figure out        the        the      out all of your
what your      how you         work work, looking        final
 project’s                     gets for problems paperwork and
             will do all of
high-level                             and fixing         get
              the work.       done.
goals are.                                those      paid for the
                                        problems         work
                                                        you’ve
                                         before
                                                     completed.
                                       they derail               10
                                      your project.
Project Management
                Process Groups
                                           Monitoring &   Closing
 Initiating    Planning        Executing
                                           Controlling

  Here’s         This is         This is This means    Here’s where
where you     where you          where     tracking       you fill
figure out     figure out          the        the      out all of your
what your       how you           work work, looking        final
 project’s                        gets for problems paperwork and
              will do all of
high-level                                and fixing         get
               the work.         done.
goals are.                                   those      paid for the
                                           problems         work
                                                           you’ve
                                            before
                                                        completed.
                                          they derail               11
                                         your project.
Project Management Process Groups
Project Management Processes 1/2
                 Initiating               Planning              Executing      Monitoring &        Closing
                                                                                Controlling
   Integration   - Develop    - Develop Project Management     - Direct and   - Monitor and       - Close
                 Project      Plan.                            Manage         Control Project     Project or
                 Charter.                                      Project        Work                Phase.
                                                               Execution.
                                                                              - Perform
                                                                              Integrated Change
                                                                              Control.

   Scope                      - Collect Requirements                          - Verify Scope.
                              - Define Scope.                                 - Control Scope.
                              - Create WBS.

   Time                       - Define Activities.                            - Control
                                                                              Schedule.
                              - Sequence Activities.
                              - Estimate Activity Resources.
                              - Estimate Activity Durations.
                              - Develop Schedule.

   Cost                       - Estimate Costs.                               - Control Costs.
                              - Determine Budget.

   Quality                    - Plan Quality.                  - Perform      - Perform Quality
                                                               Quality        Control.
                                                               Assurance.

                                                                                                               13
Project Management Processes 2/2
                    Initiating             Planning               Executing         Monitoring &       Closing
                                                                                     Controlling
   Human                           - Develop Human              - Acquire Project
   Resources                       Resource Plan.               Team.
                                                                - Develop Project
                                                                Team.
                                                                - Manage Project
                                                                Team.

   Communications   - Identify     - Plan Communications.       - Distribute        - Report
                    stakeholders                                Information.        Performance.
                    .
                                                                - Manage
                                                                Stakeholder’
                                                                Expectations.

   Risk                            - Plan Risk Management.                          - Monitor and
                                                                                    Control Risks.
                                   - Identify Risks.
                                   - Perform Qualitative Risk
                                   Analysis.
                                   - Perform Quantitative
                                   Risk Analysis.
                                   - Plan Risk Responses.

   Procurement                     - Plan Procurements.         - Conduct           - Administer     - Close
                                                                Procurements.       Procurements.    Procurements

                                                                                                               14
PM Processes VS Project Processes

        PM Processes          Project Processes :
                 Initiating
                                   Analysis
                 Planning
                                    Design
  Monitoring &
                 Executing
  Controlling
                                 Development
                 Closing
                               Implementation



                                                15
Monitor & Control
Level of Acti vity



                                                Executing
                                  Planning

                                                                 Closing
                     Initiating




                                                 Time
Project Management Framework




         17
Project Management 9 Knowledge Areas

   • Knowledge areas describe the key competencies
     that project managers must develop
      – 4 core knowledge areas lead to specific project
        objectives (scope, time, cost, and quality)
      – 4 facilitating knowledge areas are the means
        through which the project objectives are achieved
        (human resources, communication, risk, and
        procurement management)
      – 1 knowledge area (project integration
        management) affects and is affected by all of the
        other knowledge areas



                                                      18
Project integration management
Project Constraints




                      20
Managing project constraints
  Your project        Your project will   You need to manage
  will need to         always have to      the scope of work
                        stay within a        you do for the
  get done on
                           budget.              project.
   schedule.



     Time                Cost                Scope
     You have to                               Unexpected
                        If your product
        have                                  obstacles can
                       doesn’t do what
   the people and                               wreck your
                       it’s supposed to
   materials to get                            project if you
                              do,
   the work done.                             don’t deal with
                      you wont succeed.
                                                 this one.



    Resources            Quality                   Risk
Managing project constraints




             Cost           Resources
      Time          Scope               Quality
                                                  Risk


  Any time your project changes, you’ll need to know
  how that change affects all of the constraints.
                                                         22
What does the project managers need?
Project Manager’s Tool Bag
Project Manager’s Tool Bag
 •   Communication Skills
 •   Organizational Skills
 •   Budgeting
 •   Problem solving
 •   Negotiation and influencing
 •   Leading
 •   Team building
Project Stakeholders



A stakeholder is anyone who is affected either
positively or negatively by the cost, time, scope,
resources, quality, or risks of your project.
Stakeholders
Project Stakeholders

  • Stakeholders are the people involved in or
    affected by project activities
  • Stakeholders include
     – the project sponsor and project team
     – support staff
     – customers
     – users
     – suppliers
     – opponents to the project



                                                 28
What we do with the Stakeholders ?


  •   Identify ALL of them
  •   Determine ALL of their requirements
  •   Determine their expectations
  •   Communicate with them
  •   Manage their influence


                                        29
Stakeholders analysis
You Have to Know:

   The sponsor of a project is responsible for
   creating the project charter.

   The sponsor of a project pays for the project.

   The PM manages the project.

          When you’re taking the exam , be careful
          when you see a question that asks you
          about the customer or client.

    the customer or client is also the sponsor.

                                                     31
You Have to Know
          Portfolio                      Program                     Project
  A portfolio is a group of      A program is a group of      A project is any work
  projects or programs that      projects that are closely    that
  are linked together by a       linked, to the point where   produces a specific
  business goal.                 managing them together       result and is
  If an architecture firm was    provides some benefit.       temporary. Projects
  venturing into remodeling      The                          always have
  existing buildings as well     firm knows from              a beginning and an
  as designing new               experience                   end. Building
  ones, they might split their   that creating huge           a house is a classic
  firm’s efforts into separate   skyscrapers                  example of
  New Construction and           is dramatically different    a project. Projects
  Remodeling portfolios          than                         can be part
  since the goals for each       building residential         of programs or
  are quite different.           homes, so                    portfolios, but
  A program is a group of        residential home             portfolios and
  projects that are
                                 construction                 programs can’t be
                                 would be its own separate    part of a project.
  managed together               program.
  because of a shared                                                          32
  benefit.
Notice that:

   … what a project is NOT

   • Projects are NOT: always strategic or critical
   • Projects are NOT: ongoing operations (or processes)
   • Projects are NOT: always successful




                                                           33
Ethics in Project Management

  • Ethics is an important part of all
    professions
  • Project managers often face ethical
    dilemmas
  • In order to earn PMP certification,
    applicants must agree to the PMP
    code of professional conduct

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Introduction project management

  • 2. Project Management Institute www.pmi.org Building Professionalism in Project Management Project Management Institute  Not for Profit Professional Association  Established in 1969 by 5 volunteers  Global Organization headquartered in Pennsylvania, USA  With more than 700,000 members worldwide  251 Charted Chapters  Local Chapter - Arabian Gulf Chapter  www.pmi-agc.com
  • 3. A Guide to the Project Management Body of Knowledge  The Project Management Body of Knowledge (PMBOK) Guide provides and promotes a common lexicon for discussing, writing, and applying project management.  The PMBOK Guide is developed by PMI, and uses this document as a foundational project management reference for its professional development programs.  June 30, 2009 Fourth Edition of PMBOK Guide based exam starts 3
  • 4. What is the project? • A project is “a temporary endeavor undertaken to accomplish a unique product or service” (PMBOK® Guide) • Attributes of projects: – unique purpose – temporary – require resources, often from various areas – should have a primary sponsor and/or customer – involve uncertainty 4
  • 5. You Can Apply Project Management to Many Areas • Project management applies to work as well as personal projects. • Project management applies to many different disciplines (IT, construction, finance, sports, event planning, etc.) • Project management skills can help in everyday life 5
  • 8. What is Project Management? Project management is “the application of knowledge, skills, tools, and techniques to project activities in order to meet project requirements” (PMI*, Project Management Body of Knowledge (PMBOK® Guide) • On Time ON Budget To Specs 8
  • 9. Project Management Process Groups The PMBOK® Guide divides the generally recognized good project management practices into 42 processes that fall into 5 process groups. You haven’t learned the names of the process groups or knowledge areas yet... but you can probably guess from their names how they fit together! 9
  • 10. Project Management Process Groups Monitoring & Closing Initiating Executing Planning Controlling Here’s This is This is This means Here’s where where you where you where tracking you fill figure out figure out the the out all of your what your how you work work, looking final project’s gets for problems paperwork and will do all of high-level and fixing get the work. done. goals are. those paid for the problems work you’ve before completed. they derail 10 your project.
  • 11. Project Management Process Groups Monitoring & Closing Initiating Planning Executing Controlling Here’s This is This is This means Here’s where where you where you where tracking you fill figure out figure out the the out all of your what your how you work work, looking final project’s gets for problems paperwork and will do all of high-level and fixing get the work. done. goals are. those paid for the problems work you’ve before completed. they derail 11 your project.
  • 13. Project Management Processes 1/2 Initiating Planning Executing Monitoring & Closing Controlling Integration - Develop - Develop Project Management - Direct and - Monitor and - Close Project Plan. Manage Control Project Project or Charter. Project Work Phase. Execution. - Perform Integrated Change Control. Scope - Collect Requirements - Verify Scope. - Define Scope. - Control Scope. - Create WBS. Time - Define Activities. - Control Schedule. - Sequence Activities. - Estimate Activity Resources. - Estimate Activity Durations. - Develop Schedule. Cost - Estimate Costs. - Control Costs. - Determine Budget. Quality - Plan Quality. - Perform - Perform Quality Quality Control. Assurance. 13
  • 14. Project Management Processes 2/2 Initiating Planning Executing Monitoring & Closing Controlling Human - Develop Human - Acquire Project Resources Resource Plan. Team. - Develop Project Team. - Manage Project Team. Communications - Identify - Plan Communications. - Distribute - Report stakeholders Information. Performance. . - Manage Stakeholder’ Expectations. Risk - Plan Risk Management. - Monitor and Control Risks. - Identify Risks. - Perform Qualitative Risk Analysis. - Perform Quantitative Risk Analysis. - Plan Risk Responses. Procurement - Plan Procurements. - Conduct - Administer - Close Procurements. Procurements. Procurements 14
  • 15. PM Processes VS Project Processes PM Processes Project Processes : Initiating Analysis Planning Design Monitoring & Executing Controlling Development Closing Implementation 15
  • 16. Monitor & Control Level of Acti vity Executing Planning Closing Initiating Time
  • 18. Project Management 9 Knowledge Areas • Knowledge areas describe the key competencies that project managers must develop – 4 core knowledge areas lead to specific project objectives (scope, time, cost, and quality) – 4 facilitating knowledge areas are the means through which the project objectives are achieved (human resources, communication, risk, and procurement management) – 1 knowledge area (project integration management) affects and is affected by all of the other knowledge areas 18
  • 21. Managing project constraints Your project Your project will You need to manage will need to always have to the scope of work stay within a you do for the get done on budget. project. schedule. Time Cost Scope You have to Unexpected If your product have obstacles can doesn’t do what the people and wreck your it’s supposed to materials to get project if you do, the work done. don’t deal with you wont succeed. this one. Resources Quality Risk
  • 22. Managing project constraints Cost Resources Time Scope Quality Risk Any time your project changes, you’ll need to know how that change affects all of the constraints. 22
  • 23. What does the project managers need?
  • 25. Project Manager’s Tool Bag • Communication Skills • Organizational Skills • Budgeting • Problem solving • Negotiation and influencing • Leading • Team building
  • 26. Project Stakeholders A stakeholder is anyone who is affected either positively or negatively by the cost, time, scope, resources, quality, or risks of your project.
  • 28. Project Stakeholders • Stakeholders are the people involved in or affected by project activities • Stakeholders include – the project sponsor and project team – support staff – customers – users – suppliers – opponents to the project 28
  • 29. What we do with the Stakeholders ? • Identify ALL of them • Determine ALL of their requirements • Determine their expectations • Communicate with them • Manage their influence 29
  • 31. You Have to Know: The sponsor of a project is responsible for creating the project charter. The sponsor of a project pays for the project. The PM manages the project. When you’re taking the exam , be careful when you see a question that asks you about the customer or client. the customer or client is also the sponsor. 31
  • 32. You Have to Know Portfolio Program Project A portfolio is a group of A program is a group of A project is any work projects or programs that projects that are closely that are linked together by a linked, to the point where produces a specific business goal. managing them together result and is If an architecture firm was provides some benefit. temporary. Projects venturing into remodeling The always have existing buildings as well firm knows from a beginning and an as designing new experience end. Building ones, they might split their that creating huge a house is a classic firm’s efforts into separate skyscrapers example of New Construction and is dramatically different a project. Projects Remodeling portfolios than can be part since the goals for each building residential of programs or are quite different. homes, so portfolios, but A program is a group of residential home portfolios and projects that are construction programs can’t be would be its own separate part of a project. managed together program. because of a shared 32 benefit.
  • 33. Notice that: … what a project is NOT • Projects are NOT: always strategic or critical • Projects are NOT: ongoing operations (or processes) • Projects are NOT: always successful 33
  • 34. Ethics in Project Management • Ethics is an important part of all professions • Project managers often face ethical dilemmas • In order to earn PMP certification, applicants must agree to the PMP code of professional conduct