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[FINAL]




        How to Manage Social Media for
             the Busy Professional
                                              by
                                         Gary Vaughan
                               SharePoint Governance Advisor
                                             WINS
                              40 Plus of Greater Washington D.C.
                                        August 29, 2011

Program Announcement | Twitter Hashtag: #40plussocialmediadc829 | Box Doc: http://bit.ly/qUIplq
Many SM Tools!
Presentation Outline
1.   Need systematic social media (SM) approach
2.   A business case drives SM use
3.   Online extension of personal networking
4.   Based on my use of SM for new IT career
5.   Management of a few mainstream SM tools
6.   Some practical examples
7.   Tips on resources
Why Social Media (SM)?
•   We are in a social media revolution!
•   Faster outside than inside organizations
•   Yet increasing corporate adoption (e.g. BAH)
•   A new transparency (“branding”)
•   SM now a necessary business tool
    – provides “situational awareness”
    – complements, not distracts, from regular job
• Simple, free and fun!...but time investment!
Practical SM Benefits

• Assemble your global team
   – LinkedIn Connections
• Tap business intelligence
   – Twitter links
• Strengthen partnerships
   – BlogTalkRadio interviews
• Continue learning
   – LinkedIn, Govloop group discussions
• Access info and interact on the move
   – SmartPhone
• Find a job
   – All Social Media Tools! A Competitive Edge!
My Background
•   Career as USAID Project Manager…IT, KM.
•   MBA and MS in Computer Administration
•   Retired USAID, contract State’s eDiplomacy Office.
•   Active volunteer with SharePoint Users Groups
•   Evolving SharePoint expertise (SM helps!)
•   Obtained PMP and ECM Certificate 2010-2011
•   Active use of SM tools over past 12 months.
•   An energetic traditional networker!
Real vs. Virtual Networking
•   SM an extension of traditional networking
•   Learning, contacts at events
•   Old media: TV, radio, newspapers
•   Networking with office colleagues
•   SM Skills are similar:
    – Need to prioritize
    – Scanning like browsing
    – Physical and virtual worlds tend to blur!
Define your SM Business Case
• What is your purpose in using SM?
• Helps determine tool set and use
• My SM goals:
  – external professional networking and education
  – SM an enhanced, “living” resume
  – Different from corporate or small business use
• My SM Audience:
  – “teachers”, partners, possible employees, employers
  – government, non-profits, contractors…plus others
  – …and colleagues at work
My Social Media “System”

                                      Web
                                      Radio
                                     media



                      Blog         LinkedIn           Twitter
                    record          context           speed



                                    GovLoop
                                   community


Management: Email alerts, cross-posts, Tweetdeck, “Delicious” web links archive
Example 1: Networking
Finding Mr. Harbridge…
                                                    BlogTalkRadio!




                                                     Mr. Mancini


                   Vet
                                                     Connections
                         See/Hear   Meet
 Contact




                                           Info
                                                        Follow
                                           Arch??
Tools: LinkedIn
• A centerpiece for my SM
• Useful Functionality
  –   Profile
  –   “Connections” (Contact Rolladex)
  –   Documents (via Box and/or SlideShare)
  –   Discussion Groups
  –   Status/Activity
• Other Functionality (Answers, Events)
• Finding SP experts per “People You May Know”
My LinkedIn (LI) Profile
• d
Tools: Twitter
•   A “micro-blogging” application
•   I have about 100 followers/following
•   Quick to use and scan
•   Value
    – News feeds (viz. Mashable, Harvard Bus. Review)
    – Resource links caught by others (“retweets”)
    – New contacts, relationships
• Example: alert to latest conference speakers
My Twitter Home Page (“Timeline”)
Tools: BlogTalkRadio (BTR)
•   A live web radio and podcasting “network”
•   Simple interface, phone connections
•   But rely on BTR server, quality…ads!
•   Need interviewer skills, script
•   BTR Value:
    – Means to reach key experts in field, plus Q&A
    – 2 shows (30 min) a month, 3 hrs/mo. prep time
    – Latest test: “roving reporter” at conference
A Sample BlogTalkRadio Show
Tools: TypePad Blog
•   Doubles as blog and web site
•   Main content notes/links from BTR shows
•   Occasional content per events, opinion
•   Needs “makeover”:
    – Separate busy content into blog and web site
    – Word Press as possible new blog platform
    – More “tips” (e.g. SharePoint Governance)
    – Consider SP as future website (Office 365)
My TypePad Blog and Web Site
Other Tools
• What about Facebook?
   –   My site mostly professional use
   –   Some people’s preferred forum
   –   More personal info – but also helpful
   –   For me, secondary to LinkedIn
• Skype
   – Cheap, easy to use phone application
   – Free PC to PC, small charge to other phones
   – Plan to use for mobile, overseas BTR shows

• Always a new tool – adapt slowly – and ask why?!
SM Management I
• Email (Hotmail)
  – Alerts re LI, Govloop Discussions
  – Feeds from AIIM, others (vendors?!)
  – SM emails dominate inbox…but so what!
  – Also, outgoing branding via my email sigfile
• “Delicious” bookmarking
  – Share and organize web links
  – Easy to use
SM Management II
• Cross-posting
  – Typepad blog repeated in Govloop
  – Tweets shared LinkedIn, etc
  – LinkedIn comments may also be Tweeted
  – Tweetdeck “Dashboard” (Desktop)
  – Allows display of various SM apps at once
  – Search column focus (e.g. conference attendees)
  – Alternatives: Hootsuite, Sendible, etc.
Measuring Benefits
• Basics:
  – Your Google search ranking (name…photo!)
  – Blog and Box document “hits”
  – Hits on LinkedIn profile
  – BlogTalkRadio audience (live and recorded)
  – Twitter followers, your “mentions”
• More advanced
  – Google Analytics, etc.
  – But big audience not priority in my “Phase I”
SM in Action Here at 40Plus!
How I applied SM to this session…
• Qualitative Benefits:
   – Met Joel, Giovanni (40Plus) and Marva (branding)
   – Got offers to speak at 40Plus, and later at MC
   – By the way… one contact offered/sought jobs
• Quantitative Benefits:
   – 614+ contacts aware of SM (LI messages, “Answers”)
   – 25 shared SM approach, or wanted attend 8/29
   – 12 offered detailed comments on my draft slides
Continuing Online Engagement via Twitter# Discussion!.....
SM Tools for Job Search
•   Expand LI profile (e.g. header, skills, rec’s)
•   Post resume on LI via Box (or SlideShare)
•   Participate in LI, Twitter groups/”lists”
•   Follow companies, agencies
•   Check LI job boards
•   Use LI status updates
•   Expand LI connections, use “Answers”
•   Build on traditional networking
SM Issues I
•   No Single-sign-on/multiple applications
•   Lot of “trial and error” hardware, software
•   Spam (two-way!)
•   Caution on publishing (edit first)
•   Challenge to be brief: “top of mind”
•   SM as a “time sink,” need to prioritize
•   A daily SM discipline helps (1 hour?)
SM Issues II
• Security:
  – Personal information?
  – Change passwords systematically
  – Scams, false profiles, check people out
• Transparency
  –   Sharing as the new normal
  –   But limits to “free consulting” *link to LI discussion]
  –   If real SM benefit, need commitment
  –   Be rigorous and selective in your participation
Online SM Resources
• My “Delicious” links on social media
  – Articles
  – How to use examples
  – Key resources
• Jeff Porter’s Audio and other Tools
• YouTube (check video channels)
• PR NewsWire (online press releases, cost!)
Thanks!
Gary Vaughan, PMP
SharePoint Governance Advisor
Program Governance, User Adoption, and Enterprise Content Management

Company: Worldwide Information Network Systems, Inc.
Email: glvconsulting@hotmail.com
Twitter: @glvaughan
Profile: LinkedIn
Blog: "Collaboration Times"
Cell: 703-899-9940
         BlogTalkRadio Show: Collaboration TechTalk
              Next BTRadio Show: “Social Media Enterprise Solutions for SharePoint, “
                                  10:00 A.M. ET, Friday, 9/23

                       Trade Social Media advice for radio logo design help?
Additional Slides…
• a
Hardware for Social Media
• Basics:
   –   New desktop (multimedia)
   –   Laptop
   –   Good web connection
   –   Camera or webcam
   –   Cell phone (and/or Blackberry)
• Nice to have:
   – Smart phone
   – Tablet
   – Other hardware: e.g. microphone
• Value integrated platform vs. different OS tools
Personal Branding
• An optic to “package” and “differentiate”
  your online presence
• Applying Personal Branding (per Marva Goldsmith web page)
   – Exploit 3 Ps: personality, positioning, promise
   – Use a strategy: leadership, visibility, consistency
   – Impact of see, then hear, then content.
   – Your brand sets expectations
   – Examples: photo, sigfiles, LI headers, multi-media
My IT Second Career Focus

                         Foreign Affairs
                           Expertise




                           Project
                         Management




                       Enterprise Content
                         Management




                          SharePoint
                         “Governance”
Event/Team
                                            Social Media
Facilitation
Tale of Two Communities: AIIM


•   Founded 1943…more traditional focus
•   Industry association
•   Enterprise Content Management
•   Physical roots (trade shows, training)
•   77,000 members
Tale of 2 Communities: Govloop


•   Founded 2008…younger profile
•   Social Network for Government
•   “Friend me, I’m Awesome”
•   Mostly Virtual
•   45,000 members
Example 2: AIIM Resources
Finding Mr. Wilkins…

                     AIIM


   Contact
                   Messages

                     AIIM     ECM Jam

                                        Presenter

     Digital Landfill Blog                          Registered for 9/8
         PowerPoint                                 Virtual Event




Group Discussion
Example 3: 40Plus Connections


Event Link                Andrew Krzmarzick
                         [similar presentation at Grad School]
              Contacts


                                                                 My Slides
                           KM Discussion

                                                                   Hashtag Discussion



                                               Reference Links
                                                                         Event
Tips for “Newbies”

•   Invest in a professional photo
•   Expand your profile on Linkedin
•   Experiment with Twitter – quick and easy!
•   Try a simple blogging site
•   Start small, then build (LI contacts)
•   Get support from Meetups, users groups
•   Define your personal business case for SM!
Tips for “Techies”

• Check multimedia – BlogTalkRadio, video?
• Assess your “personal branding”
• Try out other tools
• Sign up for AIIM Social Business virtual
  conference 9/8
• Others’ insights, resources?
Resources per 40+ Presentation
• Box Link to these slides
• 40Plus 8/29 SM Presentation Twitter Hashtag
  discussion: #40plussocialmediadc829
• Gary Vaughan’s Social Media Sites:
  – LinkedIn Profile
  – Twitter Profile
  – BlogTalkRadio Shows
  – TypePad Blog
  – GovLoop Blog
Other Reference & Support
• Personal branding resources
  –   Marva Goldsmith web site
  –   Marva Goldsmith LinkedIn Profile
  –   Megan Fitzgerald Career by Choice Blog
  –   Megan Fitzgerald LinkedIn Profile
• Books: Dummies Guides, Twitter in 10 Minutes
• Free SM tool coaching from:
  – “how to” search on Google
  – colleagues…plus sons, daughters, nieces, nephews!
My Networking Resources


•   AIIM (enterprise content management)
•   PMI-DC (project management)
•   KM Institute-DC (knowledge management)
•   SID-DC (international development)
•   Leadership Breakfast of Maryland (leadership)
•   Toastmasters International (public speaking)
My Next Steps in SM: Short-term

•    Reassess my “brand” – too conservative?
•    Line up web radio interviews, promo card
•    Do mobile radio interviews at conferences
•    Update blog entry/slide show re my SP skills
•    Download iPad and Android apps!
My Next Steps: Long-term
•   Check out other tools: e.g. Flipboard
•   Redo blog in WordPress and separate SP site
•   Scale up audience and metrics tools
•   Be more “producer” and less “consumer”
•   Garner more tangible results

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How to Manage Social Media for the Busy Professional - 40 Plus DC [long]

  • 1. [FINAL] How to Manage Social Media for the Busy Professional by Gary Vaughan SharePoint Governance Advisor WINS 40 Plus of Greater Washington D.C. August 29, 2011 Program Announcement | Twitter Hashtag: #40plussocialmediadc829 | Box Doc: http://bit.ly/qUIplq
  • 3. Presentation Outline 1. Need systematic social media (SM) approach 2. A business case drives SM use 3. Online extension of personal networking 4. Based on my use of SM for new IT career 5. Management of a few mainstream SM tools 6. Some practical examples 7. Tips on resources
  • 4. Why Social Media (SM)? • We are in a social media revolution! • Faster outside than inside organizations • Yet increasing corporate adoption (e.g. BAH) • A new transparency (“branding”) • SM now a necessary business tool – provides “situational awareness” – complements, not distracts, from regular job • Simple, free and fun!...but time investment!
  • 5. Practical SM Benefits • Assemble your global team – LinkedIn Connections • Tap business intelligence – Twitter links • Strengthen partnerships – BlogTalkRadio interviews • Continue learning – LinkedIn, Govloop group discussions • Access info and interact on the move – SmartPhone • Find a job – All Social Media Tools! A Competitive Edge!
  • 6. My Background • Career as USAID Project Manager…IT, KM. • MBA and MS in Computer Administration • Retired USAID, contract State’s eDiplomacy Office. • Active volunteer with SharePoint Users Groups • Evolving SharePoint expertise (SM helps!) • Obtained PMP and ECM Certificate 2010-2011 • Active use of SM tools over past 12 months. • An energetic traditional networker!
  • 7. Real vs. Virtual Networking • SM an extension of traditional networking • Learning, contacts at events • Old media: TV, radio, newspapers • Networking with office colleagues • SM Skills are similar: – Need to prioritize – Scanning like browsing – Physical and virtual worlds tend to blur!
  • 8. Define your SM Business Case • What is your purpose in using SM? • Helps determine tool set and use • My SM goals: – external professional networking and education – SM an enhanced, “living” resume – Different from corporate or small business use • My SM Audience: – “teachers”, partners, possible employees, employers – government, non-profits, contractors…plus others – …and colleagues at work
  • 9. My Social Media “System” Web Radio media Blog LinkedIn Twitter record context speed GovLoop community Management: Email alerts, cross-posts, Tweetdeck, “Delicious” web links archive
  • 10. Example 1: Networking Finding Mr. Harbridge… BlogTalkRadio! Mr. Mancini Vet Connections See/Hear Meet Contact Info Follow Arch??
  • 11. Tools: LinkedIn • A centerpiece for my SM • Useful Functionality – Profile – “Connections” (Contact Rolladex) – Documents (via Box and/or SlideShare) – Discussion Groups – Status/Activity • Other Functionality (Answers, Events) • Finding SP experts per “People You May Know”
  • 12. My LinkedIn (LI) Profile • d
  • 13. Tools: Twitter • A “micro-blogging” application • I have about 100 followers/following • Quick to use and scan • Value – News feeds (viz. Mashable, Harvard Bus. Review) – Resource links caught by others (“retweets”) – New contacts, relationships • Example: alert to latest conference speakers
  • 14. My Twitter Home Page (“Timeline”)
  • 15. Tools: BlogTalkRadio (BTR) • A live web radio and podcasting “network” • Simple interface, phone connections • But rely on BTR server, quality…ads! • Need interviewer skills, script • BTR Value: – Means to reach key experts in field, plus Q&A – 2 shows (30 min) a month, 3 hrs/mo. prep time – Latest test: “roving reporter” at conference
  • 17. Tools: TypePad Blog • Doubles as blog and web site • Main content notes/links from BTR shows • Occasional content per events, opinion • Needs “makeover”: – Separate busy content into blog and web site – Word Press as possible new blog platform – More “tips” (e.g. SharePoint Governance) – Consider SP as future website (Office 365)
  • 18. My TypePad Blog and Web Site
  • 19. Other Tools • What about Facebook? – My site mostly professional use – Some people’s preferred forum – More personal info – but also helpful – For me, secondary to LinkedIn • Skype – Cheap, easy to use phone application – Free PC to PC, small charge to other phones – Plan to use for mobile, overseas BTR shows • Always a new tool – adapt slowly – and ask why?!
  • 20. SM Management I • Email (Hotmail) – Alerts re LI, Govloop Discussions – Feeds from AIIM, others (vendors?!) – SM emails dominate inbox…but so what! – Also, outgoing branding via my email sigfile • “Delicious” bookmarking – Share and organize web links – Easy to use
  • 21. SM Management II • Cross-posting – Typepad blog repeated in Govloop – Tweets shared LinkedIn, etc – LinkedIn comments may also be Tweeted – Tweetdeck “Dashboard” (Desktop) – Allows display of various SM apps at once – Search column focus (e.g. conference attendees) – Alternatives: Hootsuite, Sendible, etc.
  • 22. Measuring Benefits • Basics: – Your Google search ranking (name…photo!) – Blog and Box document “hits” – Hits on LinkedIn profile – BlogTalkRadio audience (live and recorded) – Twitter followers, your “mentions” • More advanced – Google Analytics, etc. – But big audience not priority in my “Phase I”
  • 23. SM in Action Here at 40Plus! How I applied SM to this session… • Qualitative Benefits: – Met Joel, Giovanni (40Plus) and Marva (branding) – Got offers to speak at 40Plus, and later at MC – By the way… one contact offered/sought jobs • Quantitative Benefits: – 614+ contacts aware of SM (LI messages, “Answers”) – 25 shared SM approach, or wanted attend 8/29 – 12 offered detailed comments on my draft slides Continuing Online Engagement via Twitter# Discussion!.....
  • 24. SM Tools for Job Search • Expand LI profile (e.g. header, skills, rec’s) • Post resume on LI via Box (or SlideShare) • Participate in LI, Twitter groups/”lists” • Follow companies, agencies • Check LI job boards • Use LI status updates • Expand LI connections, use “Answers” • Build on traditional networking
  • 25. SM Issues I • No Single-sign-on/multiple applications • Lot of “trial and error” hardware, software • Spam (two-way!) • Caution on publishing (edit first) • Challenge to be brief: “top of mind” • SM as a “time sink,” need to prioritize • A daily SM discipline helps (1 hour?)
  • 26. SM Issues II • Security: – Personal information? – Change passwords systematically – Scams, false profiles, check people out • Transparency – Sharing as the new normal – But limits to “free consulting” *link to LI discussion] – If real SM benefit, need commitment – Be rigorous and selective in your participation
  • 27. Online SM Resources • My “Delicious” links on social media – Articles – How to use examples – Key resources • Jeff Porter’s Audio and other Tools • YouTube (check video channels) • PR NewsWire (online press releases, cost!)
  • 28. Thanks! Gary Vaughan, PMP SharePoint Governance Advisor Program Governance, User Adoption, and Enterprise Content Management Company: Worldwide Information Network Systems, Inc. Email: glvconsulting@hotmail.com Twitter: @glvaughan Profile: LinkedIn Blog: "Collaboration Times" Cell: 703-899-9940 BlogTalkRadio Show: Collaboration TechTalk Next BTRadio Show: “Social Media Enterprise Solutions for SharePoint, “ 10:00 A.M. ET, Friday, 9/23 Trade Social Media advice for radio logo design help?
  • 30. Hardware for Social Media • Basics: – New desktop (multimedia) – Laptop – Good web connection – Camera or webcam – Cell phone (and/or Blackberry) • Nice to have: – Smart phone – Tablet – Other hardware: e.g. microphone • Value integrated platform vs. different OS tools
  • 31. Personal Branding • An optic to “package” and “differentiate” your online presence • Applying Personal Branding (per Marva Goldsmith web page) – Exploit 3 Ps: personality, positioning, promise – Use a strategy: leadership, visibility, consistency – Impact of see, then hear, then content. – Your brand sets expectations – Examples: photo, sigfiles, LI headers, multi-media
  • 32. My IT Second Career Focus Foreign Affairs Expertise Project Management Enterprise Content Management SharePoint “Governance” Event/Team Social Media Facilitation
  • 33. Tale of Two Communities: AIIM • Founded 1943…more traditional focus • Industry association • Enterprise Content Management • Physical roots (trade shows, training) • 77,000 members
  • 34. Tale of 2 Communities: Govloop • Founded 2008…younger profile • Social Network for Government • “Friend me, I’m Awesome” • Mostly Virtual • 45,000 members
  • 35. Example 2: AIIM Resources Finding Mr. Wilkins… AIIM Contact Messages AIIM ECM Jam Presenter Digital Landfill Blog Registered for 9/8 PowerPoint Virtual Event Group Discussion
  • 36. Example 3: 40Plus Connections Event Link Andrew Krzmarzick [similar presentation at Grad School] Contacts My Slides KM Discussion Hashtag Discussion Reference Links Event
  • 37. Tips for “Newbies” • Invest in a professional photo • Expand your profile on Linkedin • Experiment with Twitter – quick and easy! • Try a simple blogging site • Start small, then build (LI contacts) • Get support from Meetups, users groups • Define your personal business case for SM!
  • 38. Tips for “Techies” • Check multimedia – BlogTalkRadio, video? • Assess your “personal branding” • Try out other tools • Sign up for AIIM Social Business virtual conference 9/8 • Others’ insights, resources?
  • 39. Resources per 40+ Presentation • Box Link to these slides • 40Plus 8/29 SM Presentation Twitter Hashtag discussion: #40plussocialmediadc829 • Gary Vaughan’s Social Media Sites: – LinkedIn Profile – Twitter Profile – BlogTalkRadio Shows – TypePad Blog – GovLoop Blog
  • 40. Other Reference & Support • Personal branding resources – Marva Goldsmith web site – Marva Goldsmith LinkedIn Profile – Megan Fitzgerald Career by Choice Blog – Megan Fitzgerald LinkedIn Profile • Books: Dummies Guides, Twitter in 10 Minutes • Free SM tool coaching from: – “how to” search on Google – colleagues…plus sons, daughters, nieces, nephews!
  • 41. My Networking Resources • AIIM (enterprise content management) • PMI-DC (project management) • KM Institute-DC (knowledge management) • SID-DC (international development) • Leadership Breakfast of Maryland (leadership) • Toastmasters International (public speaking)
  • 42. My Next Steps in SM: Short-term • Reassess my “brand” – too conservative? • Line up web radio interviews, promo card • Do mobile radio interviews at conferences • Update blog entry/slide show re my SP skills • Download iPad and Android apps!
  • 43. My Next Steps: Long-term • Check out other tools: e.g. Flipboard • Redo blog in WordPress and separate SP site • Scale up audience and metrics tools • Be more “producer” and less “consumer” • Garner more tangible results