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Drilling Down and Into EPPI
Enterprise Process
Performance
Improvement
____________________
Guy W. Wallace, CPT
Guy W. Wallace, CPT EPPIC Inc. guy.wallace@eppic.biz www.eppic.biz
Models and Process
Guy W. Wallace, CPT EPPIC Inc. guy.wallace@eppic.biz www.eppic.biz
Guy W. Wallace, CPT EPPIC Inc. guy.wallace@eppic.biz www.eppic.biz
Enterprise
Function
Department Department
Function
Department
Guy W. Wallace, CPT EPPIC Inc. guy.wallace@eppic.biz www.eppic.biz
AoP = Areas of Performance
Processes owned or supported
by the Department
- measures
Guy W. Wallace, CPT EPPIC Inc. guy.wallace@eppic.biz www.eppic.biz
Guy W. Wallace, CPT EPPIC Inc. guy.wallace@eppic.biz www.eppic.biz
Guy W. Wallace, CPT EPPIC Inc. guy.wallace@eppic.biz www.eppic.biz
Guy W. Wallace, CPT EPPIC Inc. guy.wallace@eppic.biz www.eppic.biz
Guy W. Wallace, CPT EPPIC Inc. guy.wallace@eppic.biz www.eppic.biz
Guy W. Wallace, CPT EPPIC Inc. guy.wallace@eppic.biz www.eppic.biz
Example: Knowledge/Skill Matrices…
Other Enablers: Human Attributes & Values and the Environmental Enablers
Guy W. Wallace, CPT EPPIC Inc. guy.wallace@eppic.biz www.eppic.biz
Guy W. Wallace, CPT EPPIC Inc. guy.wallace@eppic.biz www.eppic.biz
Guy W. Wallace, CPT EPPIC Inc. guy.wallace@eppic.biz www.eppic.biz
Quick Targeting For ROI - Followed by Integrated Solutions Efforts
Guy W. Wallace, CPT EPPIC Inc. guy.wallace@eppic.biz www.eppic.biz
Guy W. Wallace, CPT EPPIC Inc. guy.wallace@eppic.biz www.eppic.biz
Guy W. Wallace, CPT EPPIC Inc. guy.wallace@eppic.biz www.eppic.biz
Guy W. Wallace, CPT EPPIC Inc. guy.wallace@eppic.biz www.eppic.biz
Guy W. Wallace, CPT EPPIC Inc. guy.wallace@eppic.biz www.eppic.biz
Quick Targeting For ROI - Followed by Integrated Solutions Efforts
Guy W. Wallace, CPT EPPIC Inc. guy.wallace@eppic.biz www.eppic.biz
Thank You
Drilling Down and Into EPPI
Guy W. Wallace, CPT EPPIC Inc. guy.wallace@eppic.biz www.eppic.biz
www.eppic.biz
Over 100 free resources:
presentations, articles and
4 of Guy’s 5 books.
Guy W. Wallace, CPT EPPIC Inc. guy.wallace@eppic.biz www.eppic.biz
Guy W. Wallace, CPT EPPIC Inc. guy.wallace@eppic.biz www.eppic.biz
www.eppic.biz
Over 100 free resources
including 4 of Guy’s 5 books.
It is also the site of Guy’s
Blog: Pursuing
Performance
Guy W. Wallace
Certified
Performance
Technologist

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Enterprise Process Performance Improvement - November 2010

  • 1. Drilling Down and Into EPPI Enterprise Process Performance Improvement ____________________ Guy W. Wallace, CPT Guy W. Wallace, CPT EPPIC Inc. guy.wallace@eppic.biz www.eppic.biz Models and Process
  • 2.
  • 3. Guy W. Wallace, CPT EPPIC Inc. guy.wallace@eppic.biz www.eppic.biz
  • 4. Guy W. Wallace, CPT EPPIC Inc. guy.wallace@eppic.biz www.eppic.biz
  • 5. Enterprise Function Department Department Function Department Guy W. Wallace, CPT EPPIC Inc. guy.wallace@eppic.biz www.eppic.biz AoP = Areas of Performance Processes owned or supported by the Department
  • 7. Guy W. Wallace, CPT EPPIC Inc. guy.wallace@eppic.biz www.eppic.biz
  • 8. Guy W. Wallace, CPT EPPIC Inc. guy.wallace@eppic.biz www.eppic.biz
  • 9. Guy W. Wallace, CPT EPPIC Inc. guy.wallace@eppic.biz www.eppic.biz
  • 10. Guy W. Wallace, CPT EPPIC Inc. guy.wallace@eppic.biz www.eppic.biz
  • 11. Guy W. Wallace, CPT EPPIC Inc. guy.wallace@eppic.biz www.eppic.biz
  • 12. Guy W. Wallace, CPT EPPIC Inc. guy.wallace@eppic.biz www.eppic.biz Example: Knowledge/Skill Matrices… Other Enablers: Human Attributes & Values and the Environmental Enablers
  • 13. Guy W. Wallace, CPT EPPIC Inc. guy.wallace@eppic.biz www.eppic.biz
  • 14. Guy W. Wallace, CPT EPPIC Inc. guy.wallace@eppic.biz www.eppic.biz
  • 15. Guy W. Wallace, CPT EPPIC Inc. guy.wallace@eppic.biz www.eppic.biz Quick Targeting For ROI - Followed by Integrated Solutions Efforts
  • 16. Guy W. Wallace, CPT EPPIC Inc. guy.wallace@eppic.biz www.eppic.biz
  • 17. Guy W. Wallace, CPT EPPIC Inc. guy.wallace@eppic.biz www.eppic.biz
  • 18. Guy W. Wallace, CPT EPPIC Inc. guy.wallace@eppic.biz www.eppic.biz
  • 19. Guy W. Wallace, CPT EPPIC Inc. guy.wallace@eppic.biz www.eppic.biz
  • 20. Guy W. Wallace, CPT EPPIC Inc. guy.wallace@eppic.biz www.eppic.biz Quick Targeting For ROI - Followed by Integrated Solutions Efforts
  • 21. Guy W. Wallace, CPT EPPIC Inc. guy.wallace@eppic.biz www.eppic.biz
  • 22.
  • 23. Thank You Drilling Down and Into EPPI Guy W. Wallace, CPT EPPIC Inc. guy.wallace@eppic.biz www.eppic.biz
  • 24. www.eppic.biz Over 100 free resources: presentations, articles and 4 of Guy’s 5 books. Guy W. Wallace, CPT EPPIC Inc. guy.wallace@eppic.biz www.eppic.biz
  • 25. Guy W. Wallace, CPT EPPIC Inc. guy.wallace@eppic.biz www.eppic.biz www.eppic.biz Over 100 free resources including 4 of Guy’s 5 books. It is also the site of Guy’s Blog: Pursuing Performance Guy W. Wallace Certified Performance Technologist