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Entrepreneurship 101
2013-05-27
Bryan Guido Hassin
Entrepreneur In Residence
This is how people believe
entrepreneurship happens
2
Wunderkind
has divine
inspiration
• Or MBA has
genius insight
Raise huge
VC $$$
• With detailed
business plan
IPO, retire
• Preceded by
hockey stick
growth
But this is not how
entrepreneurship usually happens
3
Wunderkind
has divine
inspiration
• Or MBA has
genius insight
Raise huge
VC $$$
• With detailed
business plan
IPO, retire
• Preceded by
hockey stick
growth
• First time
founders
average 40
years old
• Ventures
rapidly evolve
from original
vision
• < 2% of
ventures ever
raise VC $$$
• < 27% of Inc.
500 ever had
a biz plan
• < 1% of
ventures IPO
I am a global cleantech entrepreneur /
professor of entrepreneurship at Rice
4
• Founded/led four startups
– Plug-and-play office energy savings
– Web environmental compliance
– Digital social business card
– Mobile/wireless disaster response
• Educated at Rice (computer science) and IMD
(business)
Entrepreneurship Roadmap
5
The Basics
Lean Startup
Effectuation
Entrepreneurship 101: who/what
are entrepreneurs?
6
Is this an entrepreneur?
Mike Yang
Owner, Fast Food Franchise
7
Is this an entrepreneur?
Eric Favre
Inventor,
Nespresso 1976
Jean-Paul Gaillard
Commercializer,
Nespresso 1988
8
Is this an entrepreneur?
Jesper Hornberg
Founder, GIVEWATTS
9
Is this an entrepreneur?
Dan Ecklund
Perpetrator, Stem Cell Fraud
10
Entrepreneurship 101: What are
entrepreneurs like (and why)?
11
Average first time entrepreneur:
Source: http://www.entrepreneur.com
12
40 years
old
Married
Has
children
Middle
class
Bachelor’s
degree
Mythbusters: entrepreneurs don’t
work for themselves
13
Investors Clients Regulators
Employees
Mythbusters: entrepreneurs earn
less than corporate peers
14
Mythbusters: entrepreneurs are
more risk averse than average
15
Entrepreneurship is…
• A mindset
– Seeking solutions to problems
– Aligning resources to sustain solutions
– Creating value
16
There are 5 canonical venture
types
• Small business (feed the family)
• Large business sustaining innovation
• Large business disruptive innovation
• Social enterprise
• Scalable startup
Source: Four Steps to the Epiphany
Our Focus
17
A startup is…
―a temporary organization used to search for a
repeatable and scalable business model” – Steve
Blank
Large Companies
Execute Known
Business Models
Ventures Search for
Unknown Business
Models
18
Startups are not small versions of
large businesses
Large Companies
Execute Known
Business Models
Ventures Search for
Unknown Business
Models
19
Entrepreneurship Roadmap
20
The Basics
Lean Startup
Effectuation
What does this entrepreneurial
search process look like?
A business model starts with
hypotheses
Guess Guess
Guess
Guess
Guess
Guess
Guess
GuessGuess
Hypotheses become facts through rapid
iterations of customer development
Company
Building
Customer
Discovery
Customer
Validation
Customer
Creation
Pivot
Source: Four Steps to the Epiphany
23
Get out of the building and test
hypotheses with real clients
• Stop selling, start listening
• Test your hypotheses
• Continuous Discovery
• Done by founders
Customer
Discovery
Customer
Validation
Company
Building
Customer
Creation
Source: Four Steps to the Epiphany
24
When hypotheses are not verified
by customers, pivot
• The heart of Customer Development
• Iteration without crisis
• Fast, agile and opportunistic
Source: Four Steps to the Epiphany
25
Goal to exit Customer Validation:
the MVP
•MVP: The Minimum Viable Product
•Smallest feature set that gets you the most …
orders, learning, feedback, failure…
Source: Four Steps to the Epiphany
26
Sounds easy – yet so many
entrepreneurs still fail
New research on consistently successful entrepreneurs
Entrepreneurship Roadmap
28
The Basics
Lean Startup
Effectuation
Expert entrepreneurs start with
means and create opportunities
Fixed
End
Means
1
Means
2
Means
3
Starting
Means
New
End
1
New
End
3
New
End
2
Source: Effectual Entrepreneurship
29
Expert entrepreneurs expand their
means with partnerships
Source: Effectual Entrepreneurship
30
Your
Means
Original
End
4
Original
End
6
Original
End
5
My
Means
Original
End
1
Original
End
3
Original
End
2
New
End
3
Expert entrepreneurs embrace
failure and leverage surprise
Source: Effectual Entrepreneurship
31
Expert entrepreneurs set
affordable loss and control returns
Source: Effectual Entrepreneurship
32
Entrepreneurs
For a given level of risk, entrepreneurs feel
they
can expand the problem space and
increase returns
For a given level of return, bankers feel
they can
reduce the problem space and decrease
risk.
Step 2
Push creatively
to increase return
Step 2
Try to reduce risk
through insurance, etc.
Step 1
Pick a comfortable
level of risk
Step 1
Pick a target return
Risk
Return
High High
LowLow
Low Low HighHigh
Bankers
Risk
Return
Expert entrepreneurs control the
unpredictable future
Source: Effectual Entrepreneurship
33
Biz Plan
Entrepreneurship
Effectual principles can be
illustrated with jars of marbles
?
1: Predictable 2: Risky 3: Unknowable
You win the game by selecting a red marble
Entrepreneurship is like Jar 3
Expert entrepreneurs add as
many red marbles as they can
3: Unknowable
And they make friends who have more red marbles to add
You win the game by selecting a red marble
Or else they create a new game
where blue marbles win
3: Unknowable
You win the game by selecting a blue marble
If they and their friends only have blue marbles
Innovation happens throughout
the business system
6. Product system
extended system that surrounds an offering
Product
performance
Offering
Product
system
Service
7. Service
how you service your customers
5. Product performance
basic features, performance and functionality
Core
process
Process.
Enabling
process
3. Enabling process
Enabling new connections,
interactions, and transactions
4. Core process
proprietary processes that add value
Source: Doblin Group
Business
model
Finance
Networking
2. Networking
enterprise’s structure/
value chain
1. Business model
how the enterprise makes money
Channel
Delivery
Brand Customer
experience
10. Customer experience
The overall experience for
customers
8. Channel
how you connect your offerings
to your customers
9. Brand
how you express your offering’s
benefit to customers
37
Source: Doblin Group
Hi
Lo
Volume of innovation efforts
Last 10 years
Core
process
Process.
Enabling
process
Business
model
Finance
Networking Product
performance
Offering
Product
system
Service Channel
Delivery
Brand Customer
experience
Startups tend to focus on product
opportunities
38
But the best opportunities are
often elsewhere
Source: Doblin Group
Hi
Lo
Cumulative value creation—
Last 10 years
Core
process
Process.
Enabling
process
Business
model
Finance
Networking Product
performance
Offering
Product
system
Service Channel
Delivery
Brand Customer
experience
39
The innovation ―piano:‖ the best
opportunities are ―chords‖
Source: Doblin Group
Channel
Delivery
Brand Customer
experience
10. Customer experience
The overall experience for
customers
8. Channel
how you connect your offerings
to your customers
9. Brand
how you express your offering’s
benefit to customers
6. Product system
extended system that surrounds an offering
Product
performance
Offering
Product
system
Service
7. Service
how you service your customers
5. Product performance
basic features, performance and functionality
Core
process
Process.
Enabling
process
3. Enabling process
Enabling new connections,
interactions, and transactions
4. Core process
proprietary processes that add value
Business
model
Finance
Networking
2. Networking
enterprise’s structure/
value chain
1. Business model
how the enterprise makes money
40
Example: Apple’s iPod/iTunes ―chords‖
have captured huge opportunity
Channel
Delivery
Brand Customer
experience
Product
performance
Offering
Product
system
ServiceCore
process
Process.
Enabling
process
Business
model
Finance
Networking
41
Breakout
• What are your means?
• What is your affordable loss?
• What can you do to control the future
instead of predict it?
• Which areas of non-product innovation
can you explore?
Entrepreneurship 101
2013-05-27
Bryan Guido Hassin
Entrepreneur In Residence

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Entrepreneurship 101

  • 1. Entrepreneurship 101 2013-05-27 Bryan Guido Hassin Entrepreneur In Residence
  • 2. This is how people believe entrepreneurship happens 2 Wunderkind has divine inspiration • Or MBA has genius insight Raise huge VC $$$ • With detailed business plan IPO, retire • Preceded by hockey stick growth
  • 3. But this is not how entrepreneurship usually happens 3 Wunderkind has divine inspiration • Or MBA has genius insight Raise huge VC $$$ • With detailed business plan IPO, retire • Preceded by hockey stick growth • First time founders average 40 years old • Ventures rapidly evolve from original vision • < 2% of ventures ever raise VC $$$ • < 27% of Inc. 500 ever had a biz plan • < 1% of ventures IPO
  • 4. I am a global cleantech entrepreneur / professor of entrepreneurship at Rice 4 • Founded/led four startups – Plug-and-play office energy savings – Web environmental compliance – Digital social business card – Mobile/wireless disaster response • Educated at Rice (computer science) and IMD (business)
  • 7. Is this an entrepreneur? Mike Yang Owner, Fast Food Franchise 7
  • 8. Is this an entrepreneur? Eric Favre Inventor, Nespresso 1976 Jean-Paul Gaillard Commercializer, Nespresso 1988 8
  • 9. Is this an entrepreneur? Jesper Hornberg Founder, GIVEWATTS 9
  • 10. Is this an entrepreneur? Dan Ecklund Perpetrator, Stem Cell Fraud 10
  • 11. Entrepreneurship 101: What are entrepreneurs like (and why)? 11
  • 12. Average first time entrepreneur: Source: http://www.entrepreneur.com 12 40 years old Married Has children Middle class Bachelor’s degree
  • 13. Mythbusters: entrepreneurs don’t work for themselves 13 Investors Clients Regulators Employees
  • 14. Mythbusters: entrepreneurs earn less than corporate peers 14
  • 15. Mythbusters: entrepreneurs are more risk averse than average 15
  • 16. Entrepreneurship is… • A mindset – Seeking solutions to problems – Aligning resources to sustain solutions – Creating value 16
  • 17. There are 5 canonical venture types • Small business (feed the family) • Large business sustaining innovation • Large business disruptive innovation • Social enterprise • Scalable startup Source: Four Steps to the Epiphany Our Focus 17
  • 18. A startup is… ―a temporary organization used to search for a repeatable and scalable business model” – Steve Blank Large Companies Execute Known Business Models Ventures Search for Unknown Business Models 18
  • 19. Startups are not small versions of large businesses Large Companies Execute Known Business Models Ventures Search for Unknown Business Models 19
  • 21. What does this entrepreneurial search process look like?
  • 22. A business model starts with hypotheses Guess Guess Guess Guess Guess Guess Guess GuessGuess
  • 23. Hypotheses become facts through rapid iterations of customer development Company Building Customer Discovery Customer Validation Customer Creation Pivot Source: Four Steps to the Epiphany 23
  • 24. Get out of the building and test hypotheses with real clients • Stop selling, start listening • Test your hypotheses • Continuous Discovery • Done by founders Customer Discovery Customer Validation Company Building Customer Creation Source: Four Steps to the Epiphany 24
  • 25. When hypotheses are not verified by customers, pivot • The heart of Customer Development • Iteration without crisis • Fast, agile and opportunistic Source: Four Steps to the Epiphany 25
  • 26. Goal to exit Customer Validation: the MVP •MVP: The Minimum Viable Product •Smallest feature set that gets you the most … orders, learning, feedback, failure… Source: Four Steps to the Epiphany 26
  • 27. Sounds easy – yet so many entrepreneurs still fail New research on consistently successful entrepreneurs
  • 29. Expert entrepreneurs start with means and create opportunities Fixed End Means 1 Means 2 Means 3 Starting Means New End 1 New End 3 New End 2 Source: Effectual Entrepreneurship 29
  • 30. Expert entrepreneurs expand their means with partnerships Source: Effectual Entrepreneurship 30 Your Means Original End 4 Original End 6 Original End 5 My Means Original End 1 Original End 3 Original End 2 New End 3
  • 31. Expert entrepreneurs embrace failure and leverage surprise Source: Effectual Entrepreneurship 31
  • 32. Expert entrepreneurs set affordable loss and control returns Source: Effectual Entrepreneurship 32 Entrepreneurs For a given level of risk, entrepreneurs feel they can expand the problem space and increase returns For a given level of return, bankers feel they can reduce the problem space and decrease risk. Step 2 Push creatively to increase return Step 2 Try to reduce risk through insurance, etc. Step 1 Pick a comfortable level of risk Step 1 Pick a target return Risk Return High High LowLow Low Low HighHigh Bankers Risk Return
  • 33. Expert entrepreneurs control the unpredictable future Source: Effectual Entrepreneurship 33 Biz Plan Entrepreneurship
  • 34. Effectual principles can be illustrated with jars of marbles ? 1: Predictable 2: Risky 3: Unknowable You win the game by selecting a red marble Entrepreneurship is like Jar 3
  • 35. Expert entrepreneurs add as many red marbles as they can 3: Unknowable And they make friends who have more red marbles to add You win the game by selecting a red marble
  • 36. Or else they create a new game where blue marbles win 3: Unknowable You win the game by selecting a blue marble If they and their friends only have blue marbles
  • 37. Innovation happens throughout the business system 6. Product system extended system that surrounds an offering Product performance Offering Product system Service 7. Service how you service your customers 5. Product performance basic features, performance and functionality Core process Process. Enabling process 3. Enabling process Enabling new connections, interactions, and transactions 4. Core process proprietary processes that add value Source: Doblin Group Business model Finance Networking 2. Networking enterprise’s structure/ value chain 1. Business model how the enterprise makes money Channel Delivery Brand Customer experience 10. Customer experience The overall experience for customers 8. Channel how you connect your offerings to your customers 9. Brand how you express your offering’s benefit to customers 37
  • 38. Source: Doblin Group Hi Lo Volume of innovation efforts Last 10 years Core process Process. Enabling process Business model Finance Networking Product performance Offering Product system Service Channel Delivery Brand Customer experience Startups tend to focus on product opportunities 38
  • 39. But the best opportunities are often elsewhere Source: Doblin Group Hi Lo Cumulative value creation— Last 10 years Core process Process. Enabling process Business model Finance Networking Product performance Offering Product system Service Channel Delivery Brand Customer experience 39
  • 40. The innovation ―piano:‖ the best opportunities are ―chords‖ Source: Doblin Group Channel Delivery Brand Customer experience 10. Customer experience The overall experience for customers 8. Channel how you connect your offerings to your customers 9. Brand how you express your offering’s benefit to customers 6. Product system extended system that surrounds an offering Product performance Offering Product system Service 7. Service how you service your customers 5. Product performance basic features, performance and functionality Core process Process. Enabling process 3. Enabling process Enabling new connections, interactions, and transactions 4. Core process proprietary processes that add value Business model Finance Networking 2. Networking enterprise’s structure/ value chain 1. Business model how the enterprise makes money 40
  • 41. Example: Apple’s iPod/iTunes ―chords‖ have captured huge opportunity Channel Delivery Brand Customer experience Product performance Offering Product system ServiceCore process Process. Enabling process Business model Finance Networking 41
  • 42. Breakout • What are your means? • What is your affordable loss? • What can you do to control the future instead of predict it? • Which areas of non-product innovation can you explore?
  • 43. Entrepreneurship 101 2013-05-27 Bryan Guido Hassin Entrepreneur In Residence