1. 2009 Cross Reference Guide
The Smart Choice for Imaging Supplies eliteimagesupplies.com
3. Table of Contents
Introduction to Elite Image Products 2
Elite Image Product Listings 4
Quick Tips 22
Sustainability 24
Customer Care and Technical Support 26
100% Quality Guarantee 27
Glossary of Terms 28
eliteimagesupplies.com • Tech Support: 1-866-349-1899
4. Introduction to Elite Image Products
Elite Image offers a wide variety of imaging supplies and services.
The Elite Image 2009 Cross Reference Guide presents our complete product compatibility listing by brand, as
well as information on Elite Image services.
Elite Image remanufactured print supplies are an environmentally-friendly solution for the eco-minded
consumer. Through collection programs, empty cartridges are kept out of landfills. Rather than breaking
down and recycling the used materials, they are cleaned, inspected and remanufactured into 100% quality
guaranteed replacement products. Remanufacturing is good for the Earth because this process consumes
substantially less energy than creating the same new product from scratch.
Elite Image also offers trade compliant (TAA) sku’s that meet federal agency guidelines. This new offering
allows us to provide government agencies with the high-quality, cost effective, and environmentally-friendly
products they need.
Laser Ink Jet
Elite Image Laser Cartridges are manufactured Elite Image Ink Jet Cartridges offer dramatic
using premium grade components and fine savings and premium print performance.
particle toner to yield dark, crisp print and Our fast-drying, fade-resistant inks provide
smooth graphics. high-quality black and color prints.
Elite Image Maintenance Kits are 100%
guaranteed and a low-cost alternative to the
OEM maintenance kit.
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5. Thermal Fax and Ribbons Paper and Labels
Elite Image offers the most popular Thermal High quality bright white paper and labels
Fax and Ribbon products on the market today. produce crisp, clear text and images for use in
Our products use a state-of-the-art, multi-layer laser and ink jet printers, copiers, fax machines
coating process to ensure crisp, clear text and and offset printing. Elite Image paper products are
sharp graphics for fade proof and smudge guaranteed not to yellow.
resistant images.
What Makes Elite Products Different?
Wide Format Elite Image delivers the same quality and
Wide format printers are used for printing performance as the Original Equipment
posters, blueprints, maps and other large-format Manufacturer brands. Elite Image inks produce
documents up to 60 inches wide. Elite Image has strong, vibrant hues for your color prints, without
now added wide format cartridges to our ever straining your budget. Distinguishing itself from
growing product line. Our wide format cartridges the competition, Elite Image imaging supplies are
are produced within federal guidelines and are engineered with the latest technology, and are
trade compliant. complemented by our extensive line of paper and
label products.
Elite Image, the Smart Choice in Imaging Supplies.
Tech Support: 1-866-349-1899
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6. DID
YOU Elite Image is part of a global recycling organization.
KNOW
Avery® Labels and Paper Products by Elite Image
Laser White
SKU # Description Label Size Sheets/Box Labels/Sheet Labels/Box
ELI 26000 Return Address 1/2 x 1-3/4 25 80 2000
ELI 26001 Return Address 1/2 x 1-3/4 100 80 8000
ELI 26002 Mailing 1 x 2-5/8 25 30 750
ELI 26003 Mailing 1 x 2-5/8 100 30 3000
ELI 26004 Mailing 1 x 2-5/8 250 30 7500
ELI 26005 Mailing 1x4 100 20 2000
ELI 26006 Mailing 1x4 250 20 5000
ELI 26007 Mailing 1-1/3 x 4 100 14 1400
ELI 26008 Mailing 1-1/3 x 4 250 14 3500
ELI 26009 Shipping 2x4 100 10 1000
ELI 26010 Shipping 2x4 250 10 2500
ELI 26011 Shipping 3-1/3 x 4 100 6 600
ELI 26012 Shipping 8-1/2 x 11 100 1 100
ELI 26013 Full Sheet 3-1/2 x 5 100 4 400
Laser Clear
SKU # Description Label Size Sheets/Box Labels/Sheet Labels/Box
ELI 26020 Return Address 1/2 x 1-3/4 25 80 2000
ELI 26021 Mailing 1 x 2-3/4 25 30 750
ELI 26022 Mailing 1 x 2-3/4 50 30 1500
ELI 26023 Mailing 1-1/3 x 4-1/4 50 14 700
ELI 26024 Shipping 2 x 4-1/4 50 10 500
Laser Fluorescent
SKU # Description Label Size Sheets/Box Labels/Sheet Labels/Box
ELI 37000 Neon Pink 1” x 2-5/8” 25 30 750/PK
ELI 37001 Neon Green 1” x 2-5/8” 25 30 750/PK
ELI 37002 Neon Yellow 1” x 2-5/8” 25 30 750/PK
ELI 37003 Neon Pink 2” x 4” 25 10 250/PK
ELI 37004 Neon Green 2” x 4” 25 10 250/PK
ELI 37005 Neon Yellow 2” x 4” 25 10 250/PK
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7. Ink Jet White
SKU # Description Label Size Sheets/Box Labels/Sheet Labels/Box
ELI 26030 Mailing 1 x 2-5/8 25 30 750
ELI 26031 Mailing 1 x 2-5/8 100 30 3000
ELI 26032 Shipping 2x4 25 10 250
ELI 26033 Shipping 2x4 100 10 1000
ELI 26034 Shipping 3-1/3 x 4 100 6 600
Laser/Ink Jet File Folder Labels
SKU # Description Label Size Sheets/Box Labels/Sheet Labels/Box
ELI 26040 White 2/3 x 3-7/16 25 30 750/PK
ELI 26041 Assorted 2/3 x 3-7/16 25 30 750/PK
ELI 26042 White 2/3 x 3-7/16 50 30 1500/BX
ELI 26043 Blue 2/3 x 3-7/16 50 30 1500/BX
ELI 26044 Red 2/3 x 3-7/16 50 30 1500/BX
ELI 26045 Green 2/3 x 3-7/16 50 30 1500/BX
ELI 26046 Yellow 2/3 x 3-7/16 50 30 1500/BX
Laser/Ink Jet CD/DVD
SKU # Description Label Size Sheets/Box Labels/Sheet Labels/Box
ELI 26071 White Face & Spine 25 2 50/PK
ELI 26072 White Face & Spine 50 2 100/PK
ELI 26073 White Face & Spine 150 2 300/PK
ELI 26075 Glossy White Face & Spine 10 2 20/PK
Laser/Ink Jet Name Badges
SKU # Description Label Size Sheets/Box Labels/Sheet Labels/Box
ELI 26925 White 2-1/3” x 3-3/8” 50 8 400/BX
ELI 26926 Red Border 2-1/3” x 3-3/8” 50 8 400/BX
ELI 26927 Blue Border 2-1/3” x 3-3/8” 50 8 400/BX
Tech Support: 1-866-349-1899
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8. DID
YOU Elite Image cartridges come with a 100% quality guarantee.
KNOW
Avery® Labels and Paper Products by Elite Image
Copier White
SKU # Description Label Size Sheets/Box Labels/Sheet Labels/Box
ELI 26050 Mailing 1 x 2-3/4 100 33 3300/BX
ELI 26052 Shipping 2 x 4-1/4 100 10 1000/BX
ELI 26053 Full Sheet 8-1/2 x 11 100 1 100/BX
Avery and the Avery product number are trademarks of Avery Dennison Corporation.
S.P. Richards is not affiliated in any way with Avery Dennison Corporation.
Paper
SKU # Description Per Box or Pack
ELI45000 Multipurpose 20lb White GE 96 Brightness 8 1/2”x11” 500 Sheets/Pack 5 Reams Per Carton
ELI45010 Multipurpose 20lb White GE 96 Brightness 8 1/2”x11” 500 Sheets/Pack10 Reams Per Carton
ELI45011 Multipurpose 20lb White GE 96 Brightness 8 1/2”x11” 500 Sheets/Pack 3-Hole Punch
ELI45012 Multipurpose 20lb White GE 96 Brightness 8 1/2”x14” 500 Sheets/Pack
ELI45013 Multipurpose 20lb White GE 96 Brightness 11”x17” 500 Sheets/Pack 3-Hole Punch
ELI45001 Superior Inkjet 24lb White GE 96 Brightness 8 1/2”x11 500 Sheets/Pack
Ultra Smooth Acid-free with Archival Quality
ELI45002 Laser Paper 24lb White GE 95 Brightness 8 1/2”x11” 500 Sheet/Pack
Ultra Smooth Acid-free with Archival Quality*
ELI45003 Color Laser Printer/Copier 25lb White GE 95 Brightness 500 Sheets/Pack 5 Reams Per Carton
8 1/2”x11” Glossy Finish
ELI45004 Color Laser Printer/Copier 25lb White GE 95 Brightness 500 Sheets/Pack 4 Reams Per Carton
11”x17” Glossy Finish
*Contains 10% post-consumer recycled fiber
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18. To maximize the life cycle of your ink jet cartridge, periodically clean the print heads as instructed on the
DID
YOU printer troubleshooting tips.
KNOW
Hewlett Packard Products by Elite Image
Laser (continued)
Description OEM# Elite Image# Page Yield
LaserJet 4345 Q5945A ELI75382 18000
LaserJet 4250 and 4350 Q5942X ELI75116 20000
LaserJet 4300 Q1339A ELI75060 18000
LaserJet 4500, 4550 Series C4191A ELI75152 9000
LaserJet 4500, 4550 Series C4192A ELI75153 6000
LaserJet 4500, 4550 Series C4193A ELI75154 6000
LaserJet 4500, 4550 Series C4194A ELI75155 6000
LaserJet 4600, 4600dn, 4600dtn, 4600hdn, 4600 Series, 4680 Series C9720A ELI75055 9000
LaserJet 4600, 4600dn, 4600dtn, 4600hdn, 4600 Series, 4680 Series C9721A ELI75056 8000
LaserJet 4600, 4600dn, 4600dtn, 4600hdn, 4600 Series, 4680 Series C9722A ELI75057 8000
LaserJet 4600, 4600dn, 4600dtn, 4600hdn, 4600 Series, 4680 Series C9723A ELI75058 8000
LaserJet 4700 Q5950A ELI75187 11000
LaserJet 4700 Q5951A ELI75188 10000
LaserJet 4700 Q5952A ELI75189 10000
LaserJet 4700 Q5953A ELI75190 10000
LaserJet 5000 Series C4129X ELI70310 10000
LaserJet 5500 C9730A ELI75144 13000
LaserJet 5500 C9731A ELI75145 12000
LaserJet 5500 C9732A ELI75146 12000
LaserJet 5500 C9733A ELI75147 12000
LaserJet 8100, 8150 Series C4182X ELI70311 20000
LaserJet 9000 C8543X ELI75090 30000
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19. MICR
Description OEM# Elite Image# Page Yield
LaserJet 4Si, 4Si MX ELI75129 350,000
LaserJet 5, 5M, 5N ELI75127 200,000
LaserJet 5Si, 5Si MX ELI75128 350,000
LaserJet 1320/3390 ELI75192 13,000
LaserJet 4000/4050
LaserJet 4000, 4050 ELI75130 200,000
LaserJet 4200 ELI75132 200,000
LaserJet 4240/4250/4350 ELI75087 20,000
LaserJet 5000 ELI75133 150,000
LaserJet 8100, 8150 ELI75134 350,000
LaserJet 9000 ELI75135 350,000
Laser TAA Compliant Cartridges
Description OEM# Elite Image# Page Yield
LaserJet 4, 4M, 4 Plus, 4M Plus, 5, 5M, 5N High Yield 92298X ELI G75157 8,800
LaserJet 4, 4M, 4 Plus, 4M Plus, 5, 5M, 5N (EX Cartridge) 92298A ELI G70306 6,800
LaserJet 5P, 5MP, 6P, 6MP (VX Cartridge) C3903A ELI G70301 4,000
LaserJet 5L, 6L, 3100 Series (AX Cartridge) C3906A ELI G70302 2,500
LaserJet 5Si, 5Si MX, 8000 Series (WX Cartridge) C3909A ELI G70303 15,000
LaserJet 1012 Q2612A ELI G75101 2,000
LaserJet 1100, 3200 Series C4092A ELI G70308 2,500
LaserJet 1200, 1220 C7115A ELI G70328 2,500
LaserJet 1200, 1220 High Yield C7115X ELI G70329 3,500
LaserJet 1300 Series Q2613X ELI G75103 4,000
LaserJet 2100, 2200 Series C4096A ELI G70309 5,000
LaserJet 2300 Series Q2610A ELI G75100 6,000
LaserJet 4000, 4050 Series High Yield C4127X ELI G70307 10,000
LaserJet 4100, 4100dtn, 4100N High Yield C8061X ELI G70331 10,000
LaserJet 4200 Q1338A ELI G75059 12,000
Elite Image is continuously adding to its Trade Compliant (TAA) SKU listing.
Please check eliteimagesupplies.com as product information is updated frequently.
Tech Support: 1-866-349-1899
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20. Toner does not have an expiration date.
DID
YOU To maximize the life span of your toner cartridge, store at room temperature.
KNOW
Hewlett Packard Products by Elite Image
Laser TAA Compliant Cartridges (continued)
Description OEM# Elite Image# Page Yield
LaserJet 4300 Q1339A ELI G75060 18,000
LaserJet 4500, 4550 Series C4191A ELI G75152 9,000
LaserJet 4500, 4550 Series C4192A ELI G75153 6,000
LaserJet 4500, 4550 Series C4193A ELI G75154 6,000
LaserJet 4500, 4550 Series C4194A ELI G75155 6,000
LaserJet 4600, 4600dn, 4600dtn, 4600hdn C9720A ELI G75055 9,000
LaserJet 4600, 4600dn, 4600dtn, 4600hdn C9721A ELI G75056 8,000
LaserJet 4600, 4600dn, 4600dtn, 4600hdn C9722A ELI G75057 8,000
LaserJet 4600, 4600dn, 4600dtn, 4600hdn C9723A ELI G75058 8,000
LaserJet 5000 Series C4129X ELI G70310 10,000
LaserJet 8100, 8150 Series C4182X ELI G70311 20,000
LaserJet 9000 C8543X ELI G75090 30,000
LaserJet 4345mfp, 4345x mfp, 4345xm mfp, 4345xs mfp Q5945A ELI 75382 27,000
LaserJet 5200, 5200tn, 5200dtn Q7516A ELI 75383 12,000
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24. Laser Tips
Introduction to Elite Image Products
Solving common laser printing problems
Sometimes, simple machine maintenance tips can help
correct a print problem that may be interpreted as cartridge
error. To save you time, here are a few of the most common
printer problems and their solutions.
How to:
…extend your cartridge print life
When “LOW TONER” message is displayed, remove the cartridge from the printer and gently rock it from side
to side several times to redistribute the toner. Reinstall the cartridge to continue printing.
Note: Never turn the cartridge upside down.
…make print density adjustments
You can select the lightness or darkness of a print by using the print density adjustment. Light print density
setting will yield a greater number of printed pages. High print density settings will yield a lower number of
printed pages. To select the print density, see the printer’s manual.
…ensure quality prints
Each time you install a new toner cartridge, you should use the printer-generated cleaning paper to clean the
internal parts of the printer. Follow the steps below to generate and use a page of cleaning paper.
1. Press the Menu key until ”PRINT QUALITY MENU” appears.
2. Press the Item key until “CREATE CLEANING PAGE” appears.
3. Press the Select key to create the cleaning page.
4. Follow the instructions on the cleaning page to complete the cleaning process.
Note: In order for the cleaning page to work properly, print on copier grade paper (not bond or rough paper.)
*All printers will vary. Please see your manual for further instructions.
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25. Ink Jet Tips
Solving common ink jet printing problems
Some ink jet users may experience minor problems when inserting
a new cartridge. These issues can often be solved with ease.
How to:
…get cartridge recognition
1. Always refer to your printer’s User Guide to perform the cartridge cleaning procedure (usually located in
the printer driver.) Cartridges have the tendency for ink to dry on the nozzles and the cleaning procedure is
recommended by printer manufacturers.
2. Remove all cartridges and confirm that the correct cartridge has been inserted. Never force a cartridge into
your printer if it does not fit. Reinsert cartridges in the correct locations and reset printer (above.)
3. Remove and inspect all cartridges for damage to the electrical contacts. If necessary, gently clean the
electrical contacts with a clean coffee filter or dry cloth to enhance communication with the printer. Reinsert
the cartridges and reset the printer (above.)
4. Unplug printer and wait 30 seconds before plugging it back in to reset printer. Printers sometimes need to
be reset once a new cartridge is inserted.
…increase Print Quality
Remove the cartridges and gently clean the nozzles by holding the cartridge (nozzle down) on a lint-free
cloth moistened with bottled or distilled water. As a last resort, use a moistened paper towel. Remove any
dried ink on the surface of the print head or nozzles. Reinsert the cartridges and reset the printer (above.)
If the above solutions do not work, please call Elite Image Customer Service at 1-866-349-1899 or email
eliteimage@sprich.com. One of our highly trained professionals will provide one-on-one service to
help correct the problem.
Tech Support: 1-866-349-1899
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26. Sustainability
Every year, millions of reusable
laser toner and ink jet cartridges
end up in our nation’s landfills. We
collect these reusable materials
so they can be remanufactured
into premium quality replacement
products.
Elite Image is dedicated to helping
protect our environment. Contact us
to find out more.
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27. Sustainability
What is sustainability?
Sustainability is capable of being continued with minimal long-term effect
on the environment.
Elite Image products provide a positive long-term sustainable solution with
our products. All Elite Image cartridges are produced with a detailed process
in an effort to move toward a *zero waste policy.
How does Elite Image contribute to reducing landfill waste?
Elite Image will continue to move forward toward zero waste by offering a
broad selection of the highest quality aftermarket cartridges produced from
renewable components.
It was estimated that roughly more than 20,000 communities collect plastics
for recycling. With increased plastics recycling, fewer natural resources need
to be extracted to produce virgin plastic.
Every Elite Image cartridge purchased is one less plastic item in our landfills.
*zero waste – the recycling of all materials back into nature or the marketplace
in a manner that protects human health and the environment
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28. Customer Care and Technical Support
100% Quality Guarantee
Need Help?
The Elite Image Customer Care and Technical Support Services Team is available to assist any problem by
providing a range of support from troubleshooting tips to providing replacement cartridges. We can offer basic
information about the product such as: cross compatibility, product specifications, page yield, ink content and
shelf life information. Technicians can also troubleshoot laser and ink jet problems.
The Elite Image Customer Care Program offers coast-to-coast coverage to ensure your issue is resolved. If the
problem cannot be identified over the phone, the team will investigate further by:
• Issuing a return label
• Quality Assurance will review cartridge
• Analyze test results to establish cause
• Identify and communicate solution to customer
To help us assist you, please have your machine information and any additional details available.
Tech Support: 866-349-1899
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29. Elite Image 100% Quality Guarantee
Satisfaction Guaranteed
Your complete satisfaction is guaranteed on all Elite Image Products. We guarantee that Elite Image Products
are free of defects in material and workmanship, and are 100% compatible for the machine for which they
were engineered.
In addition to providing a 100% satisfaction guarantee on your Elite Image Product, we will cover any costs
required to repair your machine should our product cause damage. Should you incur a repair bill as a result of
our product, simply provide us with the bill and a signed statement from your service technician detailing the
cause of the damage. We will work quickly to review and process your claim.
SELLER HEREBY EXCLUDES ANY AND ALL OTHER REPRESENTATIONS AND WARRANTIES, EXPRESS OR IMPLIED,
AND EXPRESSLY EXCLUDES WARRANTIES AS TO THE MERCHANTABILITY OF THESE GOODS OR THEIR FITNESS
FOR ANY PARTICULAR PURPOSE.
Seller shall not be liable for any incidental or consequential damages. All goods are shipped upon condition
that these terms be accepted by Buyer, if not, Buyer must promptly return the goods and notify seller in
writing. These terms supersede all prior oral or written terms or representations and may be waived or
modified only by writing, signed by an officer of Seller.
Subject to certain conditions and limitations set forth in the guarantee provided with each product.
Tech Support: 1-866-349-1899
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30. Elite Image - Glossary
Compatible – As a machine or piece of electronic equipment, that is designed to perform the same tasks
as another.
GSA – Government Services Administration – Refers to the governing body overseeing the
procurement of all products and services sourced by the federal government.
Intellectual Property – Property that results from original creative thought, as patents, copyright
material, and trademarks.
Lignin – A chemical found in wood. When lignin breaks down, it releases acid that turns paper brown.
Lignin-free means the paper will not turn brown over time.
M.I.C.R (Magnetic Image Character Recognition) – Character Recognition Technology ensures
that characters can be reliably read into a system.
Remanufactured – Remanufacturing is often the most sustainable option. It is the process of returning
a used product back into the marketplace as the same “new” product of equal or greater value than the
original. Rather than breaking down the used materials, they are cleaned, inspected and remanufactured
to create refurbished products. Often remanufacturing consumes substantially less energy than creating
the same new product from scratch.
Smart chips – Small silicon-based circuit boards, found in a wide variety of products.
TAA Compliant – The Trade Agreement Act provides that the government may acquire only U.S. made
end products, or those from designated countries.
Toner – A dry ink powder that is attracted by a specific magnetic charge. Printed images produced from a
laser cartridge are made up of microscopic dots of toner.
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