2. So What? Ask yourself “so what” 3 times. What can you do with this data? If you can’t do anything, it’s not useful.
3. Look for Trends Numbers in a vacuum do not mean much. Can you compare it to something? Can you look at the data over time? 42
4. Don’t Forget Qualitative Data! Must know visitors and pages to interpret analytics data (quantitative). Use surveys, focus groups, or informal chats with visitors to find out about how they use the site (qualitative).
5. Filter & Segment Make sense of the data by looking at a subset: your subject library or department, new visitors, iPhone users, etc. Combine to create advanced segments: new visitors with iPhones, etc.
6. What Do All These Numbers Mean? Visits %New Visits Pageviews Pages/Visit Bounce Rate Avg. Time on Site Traffic Sources Content 1.02 121,585 99.05% 123,747 99.69% 00:00:02
9. Visits & % New Visits Visits Measured by cookies. From the time a site is accessed until browser is closed or user is inactive for 30 minutes. % New Visits Measured by cookies. What about visitors who don’t allow cookies or remove them?
12. Pageviews & Pages/Visit Pageviews An instance of a page being loaded by a browser. Relies on changing URL. Pages/Visit Average number of pages accessed in a visit. “Visit” as defined previously. Activity on rich media (Flash, etc.) sites will not show up as pageviews without special code.
20. Avg. Time on Site Calculated by timestamps for each page. No way to tell how much time was spent on last page. Did they find what they want or just give up? What can you really do with this information?
26. Content Content why people come to your site & what they are looking for Try viewing as Content by Title Landing Pages core entry points for visitors (not just your home page) Try sorting Top Content or Landing Pages on Unique Pageviews, Bounce Rate, Etc.
29. Site Overlay Visual representation of what links are being visited on site Puts the data in the context of the site. Use it to decide which links can or should be changed.
32. Google Analytics Resources Kyle James’ Presenations Avanish Kaushik's Blog & Web Analytics an Hour a Day Shelby Thayer's Blog Web Analytics Association Google Analytics Blog Google Analytics Help: Getting Started Analytics IQ Analytics Help Forum ITS Technology Training Community https://wikispaces.psu.edu/display/training/Google+Analytics+Training and click Google Analytics Resources.
Compare pageviews to unique pageviews. Time on page this before redesign to after redesign. Data is only as good as August 1st. Like a new car, gas mileage is not accurate yet.
Quantitative = What? / Qualitative=Why?
As defined by Google Analytics. *See Web Analytics Association for their standards: http://www.webanalyticsassociation.org/attachments/committees/5/WAA_Web_Analytics_Definitions_20080922_For_Public_Comment.pdf
See http://code.google.com/apis/analytics/docs/tracking/eventTrackerGuide.html
* What is the type of page? Do you want them to find what they want & move from it quickly?
Direct traffic. Keywords are external not internal for public until new version of CMS goes live. Beta possible for Spring semester.
These are your storefronts or anchors stores for your site.