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9. Benchmarking best practices of Japan
Quality wave began with Japan ,[object Object],[object Object]
Benchmarking Best practices of Japan ,[object Object],[object Object],[object Object],[object Object],[object Object]
I. People
[object Object],[object Object],[object Object],Employee selection based on potential
[object Object],Importance of the individual
[object Object],Lifetime employment
[object Object],Company loyalty
II. Work Style
Top management involved in quality ,[object Object]
Job rotation ,[object Object]
Very important to have an inquiring mind ,[object Object]
Attitude to Excel under challenge ,[object Object]
Commitment to training ,[object Object]
Financial incentive to be innovative ,[object Object]
Consensus management ,[object Object]
Long term management outlook ,[object Object]
Competitive spirit ,[object Object]
III. Product Quality
Zero defect policy ,[object Object]
Quality supersedes production ,[object Object]
Supplier quality ,[object Object]
Just in Time inventory ,[object Object]
Effective fool proofing   ,[object Object]
Development of suppliers ,[object Object]
IV. Customers
Global reach ,[object Object]
Attention to detail   ,[object Object]
Attention to detail ,[object Object],[object Object]
Market research ,[object Object]
Research, Artwork, Design and Development ,[object Object],[object Object],[object Object]

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Benchmarking Best Practices Of Japan