1. I.E. MARKETING SOLUTIONS
TEAM CHARTER
Brad Brennen
Domenic de los Santos
Amir Gamini
Nancy Liang
Vadim Pokotilo
Instructor: Svitlana Kominko
ORGB 1100 - BCIT 2009

2. GOALS
MISSION STATEMENT
Our ambition holds no boundary. We are globally minded. We inspire to
implement the knowledge we gain to benefit our stakeholders and the
international community through our code of ethics and professionalism.
PROJECTS
I) MKTG 1102 – Test Cast Study – Oct 1, 09
Mark Value: 7.5% total mark Desired Outcome:
Clients: Sally Smart (Golden Dreams Laundry), Students,
Anne Marie Webb-Hughes
II) BSYS 1000 – Commercial Advertisement – Oct. 2, 09
Mark Value: 100 Desired Outcome: (performance goals)
Clients: BCIT VP of Marketing, Students, Cyril Jones, Eddy Fung
III) MKTG 1102 – Written Case Study 1 - Oct 22,09
Mark Value: 7.5% Desired Outcome:
Clients: TBA, Students, Anne Marie Webb-Hughes
IV) MKTG 1102 – Written Case Study 2 - Nov 5th, 09
Mark Value: 7.5% Desired Outcome:
Clients: TBA, Students, Anne Marie Webb-Hughes
V) MKTG 1102 – Oral Presentation Case Study 3 – Nov 19th,09 (tentative)
Mark Value: 7.5% Desired Outcome:
Clients: TBA, Students, Anne Marie Webb-Hughes
VI) MKTG 1102 – Written Case Study 4 – Dec 3, 09
Mark Value: 7.5% Desired Outcome:
Clients: TBA, Students, Anne Marie Webb-Hughes
*Let it be known that Amir Gamini is exempt from the MKTG 1102
Projects.
TEAM GOALS
Our goal is to advance our position as leaders in the professional
marketplace by using our diversified origins to inspire excellence in others
and ourselves. As a team, we strive to achieve an average of 80-90% by the
end of the term and by being an example to our classmates.

3. STAKEHOLDERS
Our stakeholders will be our instructors, students and professionals throughout the
community.
ROLES
Primary and Secondary Roles:
Brad Brannen – Finishing, Investigating/Implementing
Domenic de los Santos – Supporting, Finishing/Implementing
Amir Gamini-Coordinating, Implementing
Nancy Liang-Creating, Supporting
Vadim Pokotilo- Investigating, Shaping
Each person will address their weakest role during the term and inspire to
do better by taking on tasks placing emphasis on that specific role. For
example, if someone is weak at Finishing, we can give the responsibility to
that person. People who have stronger aptitudes will become mentors to
those who need help. These team members will be encouraged to also
incorporate other resources outside of our team by means of friends, family,
professional acquaintances as well.
PROCESSES
Communication – IEMS will use means of email and phones to keep in
touch. We will meet Mondays from 0930-1120 and Tuesdays 1130-1320 at
the BCIT Library, second floor classroom, unless otherwise noted or moved
upon the agreement of the majority of the team.
Team Meetings – Further to team meetings held at the BCIT Library, we
expect all team members to be present and ready to work within ten minutes
of the noted times (ample time to get from class to our meeting spot).
Progressive Discipline Process – We will take a Three Strike Process. An
initial failure to meet expectations will result in a warning from the rest of
the team. Explanations will be heard however the extremity of the situation –
and will be taken into account. A second offense will result in a team meeting
to discuss the possibility of removal from the group, accompanied by a
written warning, given the continuing course of events. A third offense will
result in an intervention involving the instructor of the class. The final
outcome will be the expulsion of said member from the group for the given
and subsequent projects.

4. Absenteeism and Tardiness- This will be dealt with our progressive
discipline process, (ie. Three Strike Process). Explanation will be taken into
account for the offense depending on the severity.
Conflict – Team cohesiveness is a main priority in the effectiveness of our
group. We will work like a mentorship by offering guidance to members who
are not as proficient with certain tasks. We will use our own individual levels
to guide other members in our team, ultimately developing a more successful
final product. No ideas will be shunned upon, and criticism will be given in a
constructive and developmental manner.
With any given idea in which open, constructive criticism is not effective, a
democratic solution will be sought after. A vote will be held. In the event of
the team being split 50/50, then the motion shall be carried in favour of the
new idea. This will emphasize the development and acceptance of creativity
in the business process.
Failure to get along with other team members will result in disciplinary
action. We seek to find a smooth solution to the problems that arise. In this
instance, the included parties will be dealt with as seen appropriate by the
remainder of the team.
Ultimatums – If the team is unable to find solutions within the group
collectively, intervention from the appropriate authority (instructor) will be
sought.
Recognizing and Celebrating Success- Hard work and achievement of
excellence will not go unnoticed. This is integral for building team moral and
furthers incentive to work to attain our goals. Success as a group and
individually will be rewarded as follows:
Exceptional individual performance during case study will be rewarded by
“promotion”. The said individual will be given the option of taking on a
leadership role for the subsequent Case Study, or the option to elect their
specific role for that project. This gives everyone the opportunity to “step up”
to develop their managerial skills.
As a group, successful achievement of our set goals in Case Studies will
warrant a team outing. This may range from a simple night out at a bar or
restaurant, to a developmental outing such as an obstacle course or other
team oriented activity.
Ultimately, the greatest reward we will receive from the Case Study process
is the experience and knowledge gained from the work.
Distribution Of Tasks – We will use our Belbin Roles to help decide who
will take on what role. Initially, we will use the most fitted team member for

5. certain tasks pertaining to their talent. To stimulate interest and knowledge,
we will exchange our primary roles with other team members, providing
support if need be.
Deadlines – IEMS will finish each project 2-3 days in advance of the project
deadline, giving ample time to self-evaluate amongst the team.
Evaluation – Evaluations will be done after projects. An analysis of the
success and shortcomings will be done as a team. Solutions will be offered
and criticism given, with the progression of the team as a whole, a well as its
individual members in mind. Prior to each project, we will hold a briefing in
which we will lay out our objectives and goals for said project. This will
encompass the format of our presentation, the outlay of our written element,
and the execution of our intellectual process.
EVALUATION
Our goal is to put together a successful project. We will do evaluations after
every project. Specifically, we will create a dynamic evaluation sheet that we
will go over after every project. Our first evaluation will be September 23rd to
allow enough time before our next project.
1) Organization – From every point beginning from scheduling to
presentations.
a) Did we meet our deadlines?
b) Did we make efficient use of our time and resources?
c) Did our project fulfill the elements of the outline?
2) Development – Working to develop ourselves personally and as a team.
a) Did we try to find alternatives to completing our tasks?
b) Did we use creative methods that compliment traditional methods?
c) Have we improved individually on our work ethic on the task that we were
assigned?
3) Originality – Striving to be well distinguished and distinctive.
a) Were we original in our work process as well as our presentation? Was it
characteristically our own?
b) Were we true to our own ideas or did we adhere to outside influences?
c) Did we each have our own creative input?
e) Did we make use of our past experiences and integrate it into our project?

6. 4) Team Involvement – Being encouraging to each other and encouraging
participation.
a) Were we encouraging team members appropriately to have the confidence
to finish a task?
b) Did we comprehend the task that was given to us as a team?
c) Did we have an enthusiastic and a professional approach?
d) Were we aware of our sense of responsibility, realizing what the
consequences will be for our actions?
e) Was there positive feedback amongst members of the group?
f) Did we encourage and help one another to complete our project?
5) Final Product – The Presentation, Written Elements and Research.
a) Was our written project thorough and did it meet the set out
requirements?
b) Did we present ourselves in a professional manner? We’re we dressed
appropriately? Did we use a professional vernacular?
c) Was our presentation clear, with smooth transitions? Did it incorporate
our information in an easily understandable way?
d) Did we meet all the technical requirements? Grammar, Spelling, Format,
etc.
e) Was our research adequate? Did we properly cite our sources?
We, the undersigned hereby agree to the terms and condition of this charter
and agree to adhere to said conditions in the fullest.
X______________________________ X______________________________
Vadim Pokotilo Brad Brennen
X______________________________ X______________________________
Nancy Liang Amir Gamini

7. X______________________________
Domenic de los Santos