Communication

Communication We must do better! John Welsh

What Is Communication ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

Importance of Communication ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

Communication – Is It Done Well? ,[object Object],[object Object],[object Object],[object Object],[object Object]

Barriers to Good Communication ,[object Object],[object Object],[object Object],[object Object],[object Object]

Complaints ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

Stress and Communicating Bad News ,[object Object],[object Object],[object Object],[object Object],[object Object]

Specific pitfalls to effective communication ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

Specific pitfalls to effective communication ,[object Object],[object Object],[object Object]

Use Of Distancing Tactics ,[object Object],[object Object],[object Object],[object Object],[object Object]

Levels of Communication ,[object Object],[object Object],[object Object]

Advanced communication skills ,[object Object]

Why train in communication skills? ,[object Object],[object Object],[object Object]

Helpful behaviours ,[object Object],[object Object]

Effective communication has many beneficial effects ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

Palliative Care ,[object Object]

Desire to Know Diagnosis ,[object Object],[object Object],[object Object]

Concerns after a Diagnosis of Cancer ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

General information preferences ,[object Object],[object Object],[object Object],[object Object],[object Object]

Need /want to know Fallowfield BMJ Pall % Non-pall % ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

Patients’ Views on End of Life Decisions ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

Doctor/ Patient Relationship ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

Poll of population- who do you Trust ,[object Object],[object Object],[object Object],[object Object]

JHOs - Breaking Bad News ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

Communication Training for Medical Students ,[object Object],[object Object],[object Object],[object Object]

Breaking Bad News ,[object Object]

Reaction to receiving bad news ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

Breaking Bad News ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

Breaking Bad News ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

Reaction to bad news ,[object Object],[object Object]

Difficult questions ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

Initial goals in delivering bad news ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

ABCDE. A= Advance preparation ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

B=Build a therapeutic environment/relationship ,[object Object],[object Object],[object Object],[object Object]

C= Communicate well ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

D= Deal with patient and family reactions ,[object Object],[object Object],[object Object],[object Object],[object Object]

E= Encourage and validate emotions (reflect back emotions ) ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

Conclusion ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

Palliative Care ,[object Object],[object Object],[object Object],[object Object],[object Object]

Improving Satisfaction ,[object Object],[object Object],[object Object],[object Object]

Truth may hurt but deceit hurts more ,[object Object]

[object Object],[object Object],[object Object],[object Object],[object Object]

Types of Doctor/Patient Relationship ,[object Object],[object Object],[object Object]

Impact of Specialist Palliative Care ,[object Object],[object Object],[object Object],[object Object],[object Object]

Questions ,[object Object],[object Object],[object Object],[object Object]

Communication with the cancer patient ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

Communication

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Communication