Employee Social Networks

Connectivity Powers Talent: Leveraging Employee Social Networks Friday – 18 July, 2008 Mike Gotta Principal Analyst [email_address] www.burtongroup.com mikeg.typepad.com

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Leveraging Employee Social Networks ,[object Object],[object Object],Co-located Team Far-Flung Team Virtual Team Virtual Team

Leveraging Employee Social Networks ,[object Object],[object Object],Community of Practice (“Improve Customer Service”) Community of Interest (“Go Green”)

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Leveraging Employee Social Networks ,[object Object],Other Business Teams Engineering Team Participation Boundary “ Formal Channels” Account Mgr. Marketing Lead Service Rep Field Tech Lead Engineer Design Engineer Program Manager Engineering Manager

Leveraging Employee Social Networks ,[object Object],Self-Organized Community Based On Social Network Relationships Borderless Participation Tags/Bookmarks Blogs & Wikis Contributes To Wiki Contributes To Wiki Subscribes To Blog Subscribes To Blog Subscribes To Tags Account Mgr. Marketing Lead Service Rep Field Tech Lead Engineer Design Engineer Program Manager Engineering Manager

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Leveraging Employee Social Networks Using Wikis Within The Enterprise For Documentation, Project Specifications, Guidelines Deploying RSS Feeds As Part Of A World-Wide Shipping Management & Logistical Control System Leveraging Social Networking Tools To Improve Innovation Across Business Units Deploying A Tag & Social Bookmark System To Improve Community-Building And Global Knowledge Sharing Leveraging Social Networking Tools To Improve Speed To Market, Share Best Practices, & Drive Operational Efficiency Deploying A Unified Collaboration & Content Platform As A Strategic Productivity Lynchpin

Leveraging Employee Social Networks Re-energing KM Efforts By Extending Its Collaboration Platform With Blogs, Wikis, Social Bookmarking, Discussion Groups, And Personal/Team Spaces. Leveraging Employee, Alumni And Retiree Networks As Part Of Strategic Human Capital & Talent Management Efforts Leveraging RSS feeds to reduce information overload and enable workers to better monitor, track and be notified of changes to critical business information. Deploying RSS Feeds To Improve Employee Communication

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Leveraging Employee Social Networks ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

Employee Social Networks

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Employee Social Networks