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Sphere Training
                                                                  QUICK WINS FOR YWCAs
This series of free sessions is intended help YWCAs get more out the Sphere product. Each
30 minute session will offer attendees new skills that can be immediately put to use.

QUICK WIN SERIES
Session 1 - Reporting Basics: Using Sphere’s financial reporting tools to help stakeholders understand the business
      Led by David Beebe on Jan 21, 1PM ET


Session 2 - Using Sphere’s LiquidScore function to help identify giving capacity and focus stewardship/cultivation efforts
      Led by Dennis Chyba on Jan 22, 1PM ET


Session 3 - Special Events 101: Using Sphere’s registration forms to allow online event registration
      Led by David Beebe on Feb 4, 1PM ET


Session 4 - Email Basics: Using Sphere’s email tools to market and communicate
      Led by Dennis Chyba on Feb 5, 1PM ET
Quick Wins for YWCAs


Housekeeping
      Today’s presenter: Dennis Chyba

      30 minutes of instruction, followed by open floor for questions

      Additional resources available to YWCAs (at no cost):
          • Library of self paced trainings within Sphere
               • Log into Sphere-> Choose Training & Support Menu Option-> Self-paced Courses


          •   Case Central for non critical questions & instruction: www.blackbaud.com/support

          •   Phone support: 858.795.3111




Page #2                                                                                         © 2009 Blackbaud
Quick Wins for YWCAs


Today’s Session – Using Sphere’s LiquidScore
      Learning Objectives:


          1.   Liquid Score – what is it?

          2.   The real value of liquidity in fundraising.

          3. Maximizing impact while wearing 3 hats.




Page #3                                                                © 2009 Blackbaud
Quick Wins for YWCAs


Today’s Session - Using Sphere’s LiquidScore
      Agenda


          •   Definitions

          •   Capturing Data

          •   Understanding Information

          •   Using Knowledge




Page #4                                              © 2009 Blackbaud
Quick Wins for YWCAs


LiquidScore – What is it?

      Image funnel with $
      Stocks, bonds, bank
      deposits, mutual funds,
      annuity assets




Page #5                                   © 2009 Blackbaud
Quick Wins for YWCAs


Value of LiquidScore

      High >$400k            BUT…
      Target Major Gifts     • Capture
      Upgrade Annual Gifts   • Use
                             • Relevancy
      ID Leadership
      Drive Advocacy




Page #6                                              © 2009 Blackbaud
Quick Wins for YWCAs


Capture Data – Home Address




Page #7                                 © 2009 Blackbaud
Quick Wins for YWCAs


#1 - Capture Data – Home Address

      Contact Forms
      Donation Forms
      Events
      Advocacy
      Offline Registrations
      Offline Donations




Page #8                                      © 2009 Blackbaud
Quick Wins for YWCAs


#2 - Create a landing page




Page #9                                © 2009 Blackbaud
Quick Wins for YWCAs


Most Recent – Target Quick Follow Up




              Must make follow up calls…


           So much to do, how to determine?




Page #10                                                © 2009 Blackbaud
Quick Wins for YWCAs


Most Active – Sort by Liquid Score




           Who is signing up for a newsletter?
                 Making an online gift?
               Registering for a program?



Page #11                                                   © 2009 Blackbaud
Quick Wins for YWCAs


Automated Follow up – Recurring Emails




Page #12                                           © 2009 Blackbaud
Quick Wins for YWCAs


Opportunity Management – Cultivate the BEST Gift




Page #13                                             © 2009 Blackbaud
Quick Wins for YWCAs


Focus where it matters MOST


           Committed           Target




           Connected          Cultivate




            Casual            Automate


Page #14                                      © 2009 Blackbaud
Quick Wins for YWCAs


Segmentation
      Relevant Content
      Dynamically Generated
      Web, Email & Newsletter




Page #15                                  © 2009 Blackbaud
Quick Wins for YWCAs


To Do Tomorrow, better yet TODAY
1.    Define all ways collecting data.
2.    How much is in Sphere? Import rest.
3.    Query High LiquidScores and review results. Do you know them?
4.    Set up landing page and summary reports.
5.    Establish effective stewardship practices.

These you can do tomorrow ☺
1. Call donors.
2. Invite those who are marginally involved to become more involved.
3. Provide relevant content.
4. Automate where possible.
5. Ask for more information.




Page #16                                                                   © 2009 Blackbaud
Quick Wins for YWCAs




           Questions & Answers




Page #17                                   © 2009 Blackbaud

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YWCA Training - Blackbaud 2010 01 22

  • 1. Sphere Training QUICK WINS FOR YWCAs This series of free sessions is intended help YWCAs get more out the Sphere product. Each 30 minute session will offer attendees new skills that can be immediately put to use. QUICK WIN SERIES Session 1 - Reporting Basics: Using Sphere’s financial reporting tools to help stakeholders understand the business Led by David Beebe on Jan 21, 1PM ET Session 2 - Using Sphere’s LiquidScore function to help identify giving capacity and focus stewardship/cultivation efforts Led by Dennis Chyba on Jan 22, 1PM ET Session 3 - Special Events 101: Using Sphere’s registration forms to allow online event registration Led by David Beebe on Feb 4, 1PM ET Session 4 - Email Basics: Using Sphere’s email tools to market and communicate Led by Dennis Chyba on Feb 5, 1PM ET
  • 2. Quick Wins for YWCAs Housekeeping Today’s presenter: Dennis Chyba 30 minutes of instruction, followed by open floor for questions Additional resources available to YWCAs (at no cost): • Library of self paced trainings within Sphere • Log into Sphere-> Choose Training & Support Menu Option-> Self-paced Courses • Case Central for non critical questions & instruction: www.blackbaud.com/support • Phone support: 858.795.3111 Page #2 © 2009 Blackbaud
  • 3. Quick Wins for YWCAs Today’s Session – Using Sphere’s LiquidScore Learning Objectives: 1. Liquid Score – what is it? 2. The real value of liquidity in fundraising. 3. Maximizing impact while wearing 3 hats. Page #3 © 2009 Blackbaud
  • 4. Quick Wins for YWCAs Today’s Session - Using Sphere’s LiquidScore Agenda • Definitions • Capturing Data • Understanding Information • Using Knowledge Page #4 © 2009 Blackbaud
  • 5. Quick Wins for YWCAs LiquidScore – What is it? Image funnel with $ Stocks, bonds, bank deposits, mutual funds, annuity assets Page #5 © 2009 Blackbaud
  • 6. Quick Wins for YWCAs Value of LiquidScore High >$400k BUT… Target Major Gifts • Capture Upgrade Annual Gifts • Use • Relevancy ID Leadership Drive Advocacy Page #6 © 2009 Blackbaud
  • 7. Quick Wins for YWCAs Capture Data – Home Address Page #7 © 2009 Blackbaud
  • 8. Quick Wins for YWCAs #1 - Capture Data – Home Address Contact Forms Donation Forms Events Advocacy Offline Registrations Offline Donations Page #8 © 2009 Blackbaud
  • 9. Quick Wins for YWCAs #2 - Create a landing page Page #9 © 2009 Blackbaud
  • 10. Quick Wins for YWCAs Most Recent – Target Quick Follow Up Must make follow up calls… So much to do, how to determine? Page #10 © 2009 Blackbaud
  • 11. Quick Wins for YWCAs Most Active – Sort by Liquid Score Who is signing up for a newsletter? Making an online gift? Registering for a program? Page #11 © 2009 Blackbaud
  • 12. Quick Wins for YWCAs Automated Follow up – Recurring Emails Page #12 © 2009 Blackbaud
  • 13. Quick Wins for YWCAs Opportunity Management – Cultivate the BEST Gift Page #13 © 2009 Blackbaud
  • 14. Quick Wins for YWCAs Focus where it matters MOST Committed Target Connected Cultivate Casual Automate Page #14 © 2009 Blackbaud
  • 15. Quick Wins for YWCAs Segmentation Relevant Content Dynamically Generated Web, Email & Newsletter Page #15 © 2009 Blackbaud
  • 16. Quick Wins for YWCAs To Do Tomorrow, better yet TODAY 1. Define all ways collecting data. 2. How much is in Sphere? Import rest. 3. Query High LiquidScores and review results. Do you know them? 4. Set up landing page and summary reports. 5. Establish effective stewardship practices. These you can do tomorrow ☺ 1. Call donors. 2. Invite those who are marginally involved to become more involved. 3. Provide relevant content. 4. Automate where possible. 5. Ask for more information. Page #16 © 2009 Blackbaud
  • 17. Quick Wins for YWCAs Questions & Answers Page #17 © 2009 Blackbaud