8. The BIG Insight “The Internet has now progressed to its infancy” Search, Social Networks, Learning, Commerce
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13. What Are Libraries Really For? Economic Impact – ($6.50 per $1, workforce preparedness, industrial attraction, quality of life, etc.) Equity (digital divide, integrating population growth, generations, etc.) Student Performance (up to 25 point increase) Competitive Advantage (Canada, EC, India, China, etc.) Hospitals, military, government, R&D, special . . . Social Glue Community Learning Interaction
14. How Do You Capture Ideas? Culture? And Cultivate and Nurture Them?
26. What does your best borrowed report look like? Is your Community different? http://www.flickr.com/photos/blu_blue/262096844/in/pool-booksandportraits
27. What does your book and article or website recommendation blog/RSS feed look like? Who is your star recommender? http://www.flickr.com/photos/matthk/2054262239/
28. How do your community content reviews do? Who is your best teen reviewer? http://www.flickr.com/photos/cjanebuy/340249608/in/pool-booksandportraits
29. How are your web based communities doing? How many dozen are there? http://www.flickr.com/photos/mthiesson/176153663/
30. Do your users like your video author interviews? Your YouTube DVD trailers? http://www.flickr.com/photos/lori_an/319433801/
31. Do you offer podcasts? Do you record every story time? Every lecture?
39. Can you circulate books from anywhere? Like the parking lot, lecture hall, classroom, sidewalk sale, or nursing home? http://www.flickr.com/photos/library_mistress/525385533/
40. How mobile are you? http://www.flickr.com/photos/library_mistress/525385511/
41. The thing about success, is that it’s not about things. Or 2.0 Technology
42. Make a list of your last 10 projects. Now describe them in terms that they only solved an end user problem – NOT a library problem. By any chance do you prioritize your needs over end users?
43. What problems do you solve?Are they librarian or end user problems?
44. Draw a 1 to 7 scale.1___2___3___4___5___6___7Plot all initiatives on it.One: Solves end-user problems from the end user’s perspectiveSeven: Solves library staff problems and pain points?
56. Can we at least agree that they don’t want whiz bang widgets, gadgets, shiny new tools or any other raw technology?Unless it addresses a human need Let’s address the human condition.
66. The Future Discovered Stem Cells fMRI and The Brain Cloning Wind and other energy Nanotechnology Robotics Book Digitization Music Streaming Media Seed Bank
93. Literacy News literacy Technology literacy Information literacy Media literacy Adaptive literacy Research literacy Academic literacy Etc. Reading literacy Numeracy Critical literacy Social literacy Computer literacy Web literacy Content literacy Written literacy
126. “Web 2.0 generally refers to a second generation of services available on the WWW that lets people collaborate and share information online.” Wikipedia Shared Pictures = Shared Knowledge = Shared Bookmarks = Shared News = Shared Videos = Shared Everything =
137. What are the Real Challenges? Scalability (and this doesn’t mean web scale) Retreading our colleagues - quickly Prejudice about users & Disrespect of users Demographic Mosaic Change Lack of Accountability and Urgency to Act Demand for Reproducibility and Proofs Coordination and Sharing Vision Leadership Financial Resources (excuse vs. reason)
138. The BIG PICTURE Changes What is at the core of usability? (Hint – It’s not about clickthroughs.)
158. What is at the heart of libraries? Is it you?
159. Stephen Abram, MLS, FSLA VP Strategic Partnerships and Markets Gale Cengage Learning Cel: 416-669-4855 stephen.abram@cengage.com http://gale.cengage.com Stephen’s Lighthouse Blog http://stephenslighthouse.com
Notas do Editor
New enhancements outlined for the portal: View/Search/Open cases Ability to search cases based on description, date range, status, or case number. Ability to keyword search and browse solutions. Sort capability of open and closed cases. View priority levels of cases (default will be 3 when you open a case, but will be updated once Client Care makes the final determination). Ability to close a case immediately via the portal, which will immediately move the open case to the closed case tab. When opening a new case, the Product Sub-Category field will be optional. Required fields will be signified by a red asterisk. Ability to add attachments to an existing or new case.Administrative capability New consortium user which allows an administrator to manage cases across multiple child institutions that exist in SalesForce.com. Administrators can change the contact of a case to another member within the institution. To stay current, administrators (super users or consortium users) will be able to regularly review and dynamically update personal contact information as well as other authorized portal users within the same institution. Portal users will only have access to that individual’s personal information and be able to update information. Super users and Consortium users will be able to view a read-only list of current assets owned and paid for by your institution. A read-only listing of test and production environment statistics will be viewable via the portal.