1. Hope @ Malta 2009
Joao Mendes Reis
Portugal

2. Portugal
Rationality
Emotions

3. Hope @ Malta 2009
From the Nation to the People…
Portugal  HealthCare System  ULSAM  Sourcing  Me

4. Hope @ Malta 2009

5. Hope @ Malta 2009

6. P O R T U G A L

7. Co un try Fin la nd M a lta A us tria Po rtu ga l
G D P (M B illio n s) 1 90 9 29 7 23 5
P O R T U G A L
G D P G ro w th 2 ,4% 3 ,0 % 2 ,1 % 0 ,9 %
G D P C ap it ( T ho us a nd s ) 36 23 33 22
In fla tio n 2 ,7% 0 ,9 % 1 ,9 % 2 ,4 %
Po pu la tion (M illio ns ) 5 0 ,4 8 10
Area ( sq /K m ) 33 8 .14 5 31 6 8 3.8 58 9 2.3 9 1
Po p D en sity 15 1 2 66 98 10 8
Ca p ita l H els in ki V alletta W ie n L isb o a
B ig ges t City H els in ki Birkirkara W ie n L isb o a
La ng ua g e Fin ish / Sw e d is h M altes e/ En glish G e rm an P o rtug ue se
G ov ernem ent Se m i- P resid e ntial Rep u b lic P a rla m en tary Re p ub lic Re p u blic P arlam e n tary D em o c rac y
In d epen den t 1 91 7 1 9 64 19 5 5 11 4 3
U E E ntry 1 99 5 2 0 04 19 9 5 19 8 6
G IN I Po sitio n 26 28 26 38
H DI P os ition 12º 36º 1 4º 3 3º
Lif e Ex pe cta n cy 78 ,3 5 79 ,1 5 7 9,2 1 7 7 ,8 7
Ch ild D ea th ra te (fo r 1000) 3 ,6 ( 4º ) 3,9 ( 6º ) 4 ,7 (1 3 º) 5 ,1 (2 0 º)
Cu rrency Eu r Eu r E ur E ur
GINI Index - measure of the extent to which the actual distribution of income, consumption expenditure, or a related variable, differs
from a hypothetical distribution in which each person receives an identical share.
HDI Index - used to rank countries by level of quot;human developmentquot;, which usually also implies whether a country is a
developed, developing, or underdeveloped country

8. Portugal today
more than you can imagine

9. new perspective
This about a country you don’t know.
It’s about facts that will surprise you.
It’s about brands that are all over the world,
often on your doorstep, but you do not
realise where they come from.

10. maximum speed,
maximum safety
Do you know what NASA and ESA (European Space Agency) do to avoid critical
situations arising in their computer systems? And what does London
Underground or the railway networks of The Netherlands, Norway, Finland
and Denmark do when they need rail management software? They go to
Portuguese companies.
Critical Software is a global point of reference in the development for critical
information systems. Meanwhile, SISCOG continues to attract the world’s
most demanding customers.

11. experts in precision
International demand for machinery made in Portugal
(moulds, electronics, automotive components, pneumatic and hydraulic
equipment, etc.) continues to grow and assist the development of
countries throughout the world.
Did you know that machinery is Portugal’s No. 1 export?

12. design and engineering
Did you know that Portugal is a state-of-the-art point of reference and
reliability in the moulds industry?
Samsonite, Nokia, Mercedes-Benz and Porsche are just some of the
famous names that rely on Portuguese talent and engineering.

13. new generation
fabrics
Did you know that 26 million
Americans sleep on
Portuguese sheets?
And that Portugal leads Europe
in home textiles and is the third
largest exporter in the world?
Portuguese brands stand out
because of their sheer
innovation: intelligent
fabrics, fabrics that are fire-
retardant, anti-bacterial or have
therapeutic and hydrating
properties.

14. desired brands
Did you know that leading celebrities
prefer to wear Portuguese brands?
The same is true of Fepsa, manufacturer
of felt hats or Vicri, a brand of menswear
chosen by such leading figures as Tony
Blair, the King of Spain, and Bill Clinton.
It is also worn by celebrities like Hugh
Grant, Ben Affleck and Luís Figo. And the
list goes on: Lanidor, Dielmar, Diniz e
Cruz, Ímpetus, Salsa Jeans are some
of the brands you will hear about.

15. shoes of the future
Did you know that Portugal leads the world in footwear technology?
That it is Europe’s No. 3 exporter? That it invented bullet-proof shoes?
Ninety million people in the world choose Portuguese shoes. Steven
Spielberg is one of them: the Portuguese brand Swear supplied the
shoes for Star Wars. And Fly London, Yucca and Aerosoles just
keep growing.

16. Power in the palm of your hand
Did you know that it was Portugal that invented
pre-payment cards for mobile communications?
And that in Portugal you can buy a cinema ticket
and choose where you sit – by mobile phone?
Mobycomp, Ydreams(creator of technological
solutions for global customers such as
Adidas, Vodafone or Nokia) and of
course, Portugal Telecom, are the world’s most
innovative companies in this sector

17. hidden leadership
Portugal is acknowledged as being
the world’s leading cork producer.
But there are also some lesser
known areas in which it leads.
Did you know that Number Five has
captured 75% of the world market for
self-identification? And have you
heard of Altitude (leading supplier of
technology for call centres and
CRM), and what about Chipidea
(world leader in the design of analog
solutions that provide the interface
between digital technology and the
real world)?

18. light and design
Did you know that the Portuguese company Vista Alegre
/Atlantis is one of the 10 main porcelain producing groups
in the world?
Other major brands such as Spal, Topázio, Cutipol or Sátira
offer creativity and design for a happier home.

19. pure energy
Did you know that Portugal is building Europe’s largest solar power
station? And that wind power is the main target for investment? Have you
heard of SRE? This is a Portuguese company that researches and
develops products based on the use of hydrogen. All of these are aimed
at new forms of energy – economical, clean and peaceful.

20. technology for life
Beating incurable diseases or preserving stem cells for
regenerative medicine are the everyday concerns of
companies such as Biotecnol, Alfama (winner of the
European start-up prize in 2005), Crioestaminal, Medinfar
/Cytothera, Biocant and IBET. Others are developing new
pharmaceutical solutions – companies such as Bial and
Cipan. All these companies are working to achieve a better
life – surely they deserve to be known?

21. passion for construction
From Asia to America, from Africa to Europe, for centuries Portugal
construction skills have presented challenges, made their mark and
endured. Do you know how? With Portuguese architects, engineers
and materials. The airport on Madeira and the Ponte da Amizade
on Macau are just recent examples.

22. for the table,
nothing but the best
Did you know that in the last International Wine
Challenge, Portugal won 265 medals - of which 16 were gold?
Among these was Guru 2004, created by the winemaker
Sandra Tavares da Silva, which walked off with two awards: the
best white of the year and the best wine of the first year’s
production. In the same competition, Sogrape alone won 23
medals.
In addition, there is port, olive oil, the best fish and shellfish in
the world and all the advantages of a Mediterranean diet with
an Atlantic flavour.

23. great experiences
Shopping centres in Portugal are
global experiences offering culture,
entertainment and shopping. Sonae
Sierra is a European leader in the
creation and management of these
consumer giants

24. navigating – always pioneers
Nelo is one of the best-known kayak brands in the world. First in
Sydney, and then more recently in Athens, its kayaks helped
several teams and athletes to win medals at the Olympic Games.
They are Portuguese in design and production and their
technology revolutionised standards for top competition in this
field.

25. tourism: more diversity per m 2
Portugal is a unique destination: no other country in Europe can offer so
much diversity within such sort distances. A destination with sunshine and
the Atlantic Ocean, the history of all the continents concentrated in just one
place, a people who speak everyone’s language because they speak the
universal language of emotion.
Our visitors always want to return.

26. People: what really matters
To be Portuguese is to be sociable, warm-
hearted, imaginative, sentimental, open to the world. It is to be passionate
about new things, new ideas.
It is to be proud of one’s heritage, without any trace of arrogance.
Above all, it is to make oneself available.
.

27. Portugal
a friendly and reliable global partner
Our Past is well-known: a nation of explorers and pioneers, forerunners in
trade and international contact. Our Present is not well-known, but hopefully
better known after this brief presentation: a country with high-quality
infrastructures, a leading niche provider of telecommunications, technology
and services. But it’s our common Future that is important: think of us as a
country that is nearby, always committed to new discoveries and innovation.
Your friendly and reliable global partner.

28. Hope @ Malta 2009

30. • National Health Care Institutions
– Health Regional Association
• Health Centers Groupings
• Health Centers
– Health Extensions
– Familiar Health Unit
– Hospitals (District, Regional and Local)
– And now we have Health Local Units

31. • Health Regional Association
– 5 Regions
– 3 / 4 Sub Regions for each
Region ( 18 Sub Regions)
– 10 / 15 Health Center for each
Sub Region (240 Hcenters)
– 10 / 20 Health Extensions for
each Sub Region (3500 Ext)

32. • Familiar Health Unit
– Imported from NHS
– Contract made directly with
group of max. 8 doctors
– Objectives to meet and
finantial support
– Conversion of Health Centers
– Future is all Health Centers
turn Familiar Health Unit

33. • Hospitals
– 202 Hospitals
– 8 are central
– In 2004 started the EPE
transformation
– EPE (Business Public Entity)
– Map shows the EPE Hospitals
wich are 50 already and
growing

34. • Health Local Units
– 4 already created
– Map of ULS Alto
Minho, EPE
– 2 Hospitals
– 12 Hcenters
– 25 Hextensions
– 2 Continuous Care

36. •Improve the interaction with the population, better
qualitty and effectivness
•Improve the humanity of the system
•Focus on : primary care, continuous care and
medicin policy
•Evolve to an Business Management Model focused
on Objectives and IT Excelency

38. Hope @ Malta 2009

39. Figu re H o sp it a ls P rim a ry Ca re
N um ber En tities 2 40
B eds 4 00 0
Po pu la tion 25 0.0 0 0
M ed ics 5 00 24 0
N ur ses 84 7 280
T echn icia n s 12 0 150
Oth ers 1 02 0 430
2 48 7 11 00
T o ta l H R
3 58 7
Co ns ults 1 M illio n 50 0 T h ou s an d
Fina n tia l Re su lt - 1 M illio n Eu ro s + 7 M illion Eu ro s

41. Hope @ Malta 2009

42. Serviço de
Operações
Francisco Moura
Compras
Gestão Cliente Interno Planeamento e
Sourcing Logística
/ Encomendas Gestão de Stocks
Fernando Taborda João Mendes Reis Fernando Sousa
Armazém Prod. Armazém Prod.
Distribuição
Não Farm. Farm.

43. • Material non Pharmaceutical • Equipment
– Clinic – Medical
– Hotelary – Informatic
– Administrative – Support
• Pharmaceuticals • Works
– Medicins
• Maintenance
– Reagents
– Medicinal gases
– Vacines • Services

44. • Criation of a new Plan aligned with the new
legislation (CCP)
• Analysis of Markets
• Launch of Public Contracts Procedures
• Management of contracts (incl. Consignation)
• Catalogue managent and normalization
• Interface internal external clients

45. Impacto Sourcing
Cu stos 2 00 7
CMVMC 14 .6 5 7.0 37 € 19,1%
FSE 11.7 78 .197 € 15 ,4%
RH 4 6 .2 6 4.5 57 € 6 0,4 %
A mor t 3 .6 6 5.6 50 € 4 ,8%
Pr ov 137 .36 1 € 0 ,2%
T ot al 7 6.6 34 .513 € 10 0,0 %

46. Impacto Sourcing
C om pr as 2 00 7
M e rc a dor ias 185 .24 7 € 1,2%
Fa r ma cê u tic os 11.4 54 .04 7 € 7 6 ,0 %
M edi cam entos 9 .24 8 .0 22 €
R eage nte s 1 .84 6 .3 07 €
O utr os Pr odutos 35 9 .7 17 €
C on sum o C lin ico 3.8 90 .25 1 € 2 5 ,8 %
C on sum o H ote le iro 195 .22 5 € 1,3%
C on sum o A dm in istra tiv o 180 .80 7 € 1,2%
M a n ute nç ã o e Con se rv a çã o 148 .19 5 € 1,0%
D e voluç õe s - 161.72 2 € -1,1%
D e sco ntos - 8 20 .58 4 € -5 ,4%
T ota l 15.0 71.46 6 € 10 0 ,0 %

47. Impacto Sourcing
• New EU directives
• Mandatory adoption of Electronic Plataform
• New Institution since October (biggest in
Portugal in area)
• Middle of Profissionalizing process in
Portuguese Health Care System
• Sourcing Unit started from 0

48. Hope @ Malta 2009
Super... Sourcing!!!

49. • Born in 1979 in Porto (29 Years)
• Industrial Management Engineering Degree
• Master of Science in Operations Management
Degree
• 3 Years as Logistics Project Leader in Textile
Company (1500 workers)
• 1,5 Years as a Operations Consultant in
University of Porto Business School
• 1 Year as Sourcing Responsible until now

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