How to Avoid Disaster

How to avoid disaster L earning about UX by looking at massive failures CanUX September 14, 2006 Banff, Alberta

Why disasters? ,[object Object],[object Object],[object Object],[object Object],[object Object]

What is a system? ,[object Object],[object Object],[object Object],[object Object],[object Object]

What are systems? ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

Agenda ,[object Object],[object Object],[object Object],[object Object]

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Lessons Learned ,[object Object],[object Object]

Lessons Learned ,[object Object],[object Object],[object Object],[object Object],[object Object]

http://www.boeing.com/commercial/safety/pf/pf_accident_rate_history_cht.html

NASA Research (1979) ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

Teamwork training ,[object Object],[object Object]

Successful Systems ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

Lessons for UX ,[object Object],[object Object],[object Object],[object Object],[object Object]

Facebook ,[object Object],[object Object]

Questions? Stories? Email: [email_address] URL: http://atomiq.org/etc/canux_2006.pdf

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