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HOSTED IP TELEPHONY /
Ip VOICE pIONEEr /
£100m INfraSTruCTurE /
24-365 mONITOrING & SuppOrT /
ENHaNCEd mpLS NETWOrk /
HuGE SaVINGS /
budGET prEdICTabILITY /
ENHaNCEd aGILITY /
bEST adVICE aLWaYS /
CHaLLENGE uS /
WHY CHOOSE INTECHNOLOGY?
uk pIONEErS Of Ip TELEpHONY
WITH dEdICaTEd £100m
INfraSTruCTurE & SuppOrT /

I aNTICIpaTE THaT uSING
INTECHNOLOGY’S SErVICES
WILL LEad TO muLTI-mILLION
pOuNd SaVINGS* /


*SOurCE /
 adT / TYCO /
IT WORKS, SO WHY CHANGE IT?

To businesses everywhere, a phone system is like the air we breathe. We need it to survive and yet we take it
for granted. for many businesses running legacy telephone systems that’s as far as it goes. It works, so why
change it? However, that age-old split between desktop client /server computing on one hand and traditional
voice communication on the other is being challenged by the fast-changing tide of voice and data convergence.
OUR HOSTED Ip TElEpHONY pROpOSITION /
The simple truth that ‘technology as a business accelerator waits for no man’ resonates across the business landscape. The hidden message
to either ‘seize the moment or get left behind’ is a warning shot that no business should ignore. So, while organisations grapple with their IT &
Communications convergence strategy, it’s true that for many the primary driver will be cost savings. However, look deeper at the equally valuable
benefits of increased productivity; better customer experience; improved resilience and disaster recovery (dr) – and perhaps above all greater
business agility – and the advantages become clear reasons in themselves to start the convergence journey. That journey normally starts with the
integration of voice and data networks. While this is a daunting proposition for some, it need not be.


Delivering converged networks                      Multiple services from a single circuit
for over 20 years
The provision of a best-in-class managed           InTechnology’s model is straightforward: provide best-in-class network services as a conduit, at
network is InTechnology’s core service             a time that’s right for the customer, through layered hosted services that support their individual
proposition. We manage our own national            convergence strategy. put simply, we’ll build you a rock-solid mpLS connection to link your head
fibre network ring and offer high bandwidth,       office, regional offices and home workers directly to our own core network ring and – when
highly resilient links into Tier 1 carriers.       you’re ready – to the managed services accessed from our own data centres embedded in that
We have the widest range of connectivity,          core: hosted Ip telephony; hosted unified communications (‘Voice plus’); plus a full range of data
98% uk population coverage, 20,000                 services such as server backup, server replication and archiving.
network connections across 800 leading uk
businesses and a state-of-the-art Network
Operations Centre responsible for monitoring
and optimising performance 24 hours a day,
every day.




  We manage a purpose-
  built £100m infrastructure
  with the sole objective of
  delivering affordable,
  flexible and totally
  dependable voice and
  data services.
YOUR Ip TElEpHONY /

    1           Huge savings                                              annual budget forecast, based on real example of 180 staff across 2 offices:

                                                                           BUDGET ITEM              CURRENT COST             OUR SOLUTION
The traditional voice landscape involves
                                                 Capital Expense           Telephone System         £250,000                 £0
expensive in-house infrastructure: The                                     Replacement
ubiquitous ‘tin box’ telephone system bolted
                                                 Operating Expense         Maintenance              £7,000 pa
onto the wall which – following sometimes
                                                                           ISDN30 Line Rental       £19,000 pa               £15 / user / month
considerable upfront expense – comes with
a nasty catch in the hidden expenditure of
                                                                           Site-to-Site Link        £7,000 pa
upgrade, maintenance and running costs.                                    Call Charges             £13,600 pa               £7,900 pa*
                                                                           Total Capex              £250,000                 £0
Our managed service model is different:                                    Requirement
There are no upgrade or maintenance charges.                               Annual Opex              £46,600                  £40,300
It’s a straightforward monthly licence fee on                              Requirement
a per user basis. a simple pay-as-you-go
                                                                         *In this real example, the business saved the £250,000 Capex quoted for
model with a compelling punch line – a new
                                                                          the replacement of its telephone system and saved 42% on its call charges.
telephone system for about the same price as                              additionally, InTechnology provided 180 brand new handsets free.
the maintenance charges on your old one.




    2           Budget predictability               3          Enhanced agility                        4          Reliability

We live in unprecedented times. an era          The current economic climate represents pain       We’re back to our starting point. a business’s
of austerity in which IT budgets are under      for some, but a perfect growth opportunity         voice communications platform is like the air
closer scrutiny than ever before – and budget   for others – particularly those looking to         we breathe. We need it to survive and reliability
variance is no longer an acceptable risk or     expand by merger or acquisition. The logic         is imperative. InTechnology’s Ip telephony is
contingency. The good news is that not only     of centrally-sourced voice and data services       enterprise grade and delivered via its own next
do we fix our service charges to the penny,     provides a ‘single scalable architecture’ (with    generation ‘Enhanced mpLS’ network.
but we can also typically save 30% on your      guaranteed compatibility and commonality
call charges.                                   across the estate) and makes increasing            at the end of the day, managed services is
                                                sense for agile businesses.                        what we do, it’s all we do.



                                                                                                      We developed one of the
                                                                                                      uk’s first business ISps
                                                                                                      (planet Online); one of
                                                                                                      the first consumer ISps
                                                                                                      (freeserve); and one
                                                                                                      of the first corporate
                                                                                                      hosted Ip telephony
                                                                                                      services (‘unity’).
FREE SpEND & STRATEGY REVIEW: 0800 983 2522 /

    5          Front-end focus                          7         Our network, the enabler

The sourcing, maintenance and upgrading             Our hosted Ip telephony solution ‘unity’ is accessed via our 24/365 monitored next generation
of infrastructure (pbX or server room               fibre network – our Cloud – with embedded data centres which host our platforms.
equipment) and the management of multiple
vendor relationships is a distraction.
It’s back-end infrastructure hassle that
saps time, energy and focus. Little wonder
that progressive businesses are choosing to
deploy their IT talent to optimise the front-end
sales operation and out-task routine
back-end activity to dedicated managed
Service providers such as InTechnology.



    6          ‘Voice Plus’ upgrade

InTechnology’s voice proposition comes with
an upgrade package – ‘Voice plus’. It’s a suite
of best-in-class unified communications
applications including hosted microsoft OCS
with video calling, desktop screen sharing,
Instant messaging and more. The apps pack
is a bolt-on to our ‘unity’ voice proposition,
and is available at an affordable monthly
charge. microsoft’s own research suggests
a £3m annual saving per 1000 employees via
improved group collaboration, reduced travel
& subsistence and other benefits.




                                      CHAllENGE US /
                                      Ip telephony is just one of the value-adding propositions within our managed services portfolio.
                                      To learn more about how we could help you cut cost, build agility and increase productivity put us
                                      to the test and ask for a FREE Spend & Strategy Review.

                                      Call: 0800 983 2522
    rICHard QuINE /                   email: challenge@intechnology.com
    dIVISIONaL dIrECTOr /
    Ip TELEpHONY /                    Visit: www.intechnology.com

                                                                                                                        All content correct at time of going to press.
InTechnology Head Office     InTechnology Reading            InTechnology London
Central House                Commensus House                 17 St. Helen’s Place
Beckwith Knowle              3-5 Worton Drive                Bishopsgate
Harrogate                    Reading                         London
HG3 1UG                      RG2 0TG                         EC3A 6DG
Tel: +44 (0)1423 850 000     Tel: +44 (0)870 777 7778        Tel: +44 (0)20 30 40 50 00
Fax: +44 (0)1423 850 001     Fax: +44 (0)870 777 7779        Fax: +44 (0)20 30 40 50 01

challenge@intechnology.com   challenge@intechnology.com      challenge@intechnology.com
www.intechnology.com         www.intechnology.com            www.intechnology.com




 Network           Data                             Data              Unified              Calls    Instant
                                IP Telephony
                Management                         Centres            Comms               & Lines   Comms

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Hosted Ip Telephony Services

  • 1. HOSTED IP TELEPHONY / Ip VOICE pIONEEr / £100m INfraSTruCTurE / 24-365 mONITOrING & SuppOrT / ENHaNCEd mpLS NETWOrk / HuGE SaVINGS / budGET prEdICTabILITY / ENHaNCEd aGILITY / bEST adVICE aLWaYS / CHaLLENGE uS /
  • 2. WHY CHOOSE INTECHNOLOGY? uk pIONEErS Of Ip TELEpHONY WITH dEdICaTEd £100m INfraSTruCTurE & SuppOrT / I aNTICIpaTE THaT uSING INTECHNOLOGY’S SErVICES WILL LEad TO muLTI-mILLION pOuNd SaVINGS* / *SOurCE / adT / TYCO /
  • 3. IT WORKS, SO WHY CHANGE IT? To businesses everywhere, a phone system is like the air we breathe. We need it to survive and yet we take it for granted. for many businesses running legacy telephone systems that’s as far as it goes. It works, so why change it? However, that age-old split between desktop client /server computing on one hand and traditional voice communication on the other is being challenged by the fast-changing tide of voice and data convergence. OUR HOSTED Ip TElEpHONY pROpOSITION / The simple truth that ‘technology as a business accelerator waits for no man’ resonates across the business landscape. The hidden message to either ‘seize the moment or get left behind’ is a warning shot that no business should ignore. So, while organisations grapple with their IT & Communications convergence strategy, it’s true that for many the primary driver will be cost savings. However, look deeper at the equally valuable benefits of increased productivity; better customer experience; improved resilience and disaster recovery (dr) – and perhaps above all greater business agility – and the advantages become clear reasons in themselves to start the convergence journey. That journey normally starts with the integration of voice and data networks. While this is a daunting proposition for some, it need not be. Delivering converged networks Multiple services from a single circuit for over 20 years The provision of a best-in-class managed InTechnology’s model is straightforward: provide best-in-class network services as a conduit, at network is InTechnology’s core service a time that’s right for the customer, through layered hosted services that support their individual proposition. We manage our own national convergence strategy. put simply, we’ll build you a rock-solid mpLS connection to link your head fibre network ring and offer high bandwidth, office, regional offices and home workers directly to our own core network ring and – when highly resilient links into Tier 1 carriers. you’re ready – to the managed services accessed from our own data centres embedded in that We have the widest range of connectivity, core: hosted Ip telephony; hosted unified communications (‘Voice plus’); plus a full range of data 98% uk population coverage, 20,000 services such as server backup, server replication and archiving. network connections across 800 leading uk businesses and a state-of-the-art Network Operations Centre responsible for monitoring and optimising performance 24 hours a day, every day. We manage a purpose- built £100m infrastructure with the sole objective of delivering affordable, flexible and totally dependable voice and data services.
  • 4. YOUR Ip TElEpHONY / 1 Huge savings annual budget forecast, based on real example of 180 staff across 2 offices: BUDGET ITEM CURRENT COST OUR SOLUTION The traditional voice landscape involves Capital Expense Telephone System £250,000 £0 expensive in-house infrastructure: The Replacement ubiquitous ‘tin box’ telephone system bolted Operating Expense Maintenance £7,000 pa onto the wall which – following sometimes ISDN30 Line Rental £19,000 pa £15 / user / month considerable upfront expense – comes with a nasty catch in the hidden expenditure of Site-to-Site Link £7,000 pa upgrade, maintenance and running costs. Call Charges £13,600 pa £7,900 pa* Total Capex £250,000 £0 Our managed service model is different: Requirement There are no upgrade or maintenance charges. Annual Opex £46,600 £40,300 It’s a straightforward monthly licence fee on Requirement a per user basis. a simple pay-as-you-go *In this real example, the business saved the £250,000 Capex quoted for model with a compelling punch line – a new the replacement of its telephone system and saved 42% on its call charges. telephone system for about the same price as additionally, InTechnology provided 180 brand new handsets free. the maintenance charges on your old one. 2 Budget predictability 3 Enhanced agility 4 Reliability We live in unprecedented times. an era The current economic climate represents pain We’re back to our starting point. a business’s of austerity in which IT budgets are under for some, but a perfect growth opportunity voice communications platform is like the air closer scrutiny than ever before – and budget for others – particularly those looking to we breathe. We need it to survive and reliability variance is no longer an acceptable risk or expand by merger or acquisition. The logic is imperative. InTechnology’s Ip telephony is contingency. The good news is that not only of centrally-sourced voice and data services enterprise grade and delivered via its own next do we fix our service charges to the penny, provides a ‘single scalable architecture’ (with generation ‘Enhanced mpLS’ network. but we can also typically save 30% on your guaranteed compatibility and commonality call charges. across the estate) and makes increasing at the end of the day, managed services is sense for agile businesses. what we do, it’s all we do. We developed one of the uk’s first business ISps (planet Online); one of the first consumer ISps (freeserve); and one of the first corporate hosted Ip telephony services (‘unity’).
  • 5. FREE SpEND & STRATEGY REVIEW: 0800 983 2522 / 5 Front-end focus 7 Our network, the enabler The sourcing, maintenance and upgrading Our hosted Ip telephony solution ‘unity’ is accessed via our 24/365 monitored next generation of infrastructure (pbX or server room fibre network – our Cloud – with embedded data centres which host our platforms. equipment) and the management of multiple vendor relationships is a distraction. It’s back-end infrastructure hassle that saps time, energy and focus. Little wonder that progressive businesses are choosing to deploy their IT talent to optimise the front-end sales operation and out-task routine back-end activity to dedicated managed Service providers such as InTechnology. 6 ‘Voice Plus’ upgrade InTechnology’s voice proposition comes with an upgrade package – ‘Voice plus’. It’s a suite of best-in-class unified communications applications including hosted microsoft OCS with video calling, desktop screen sharing, Instant messaging and more. The apps pack is a bolt-on to our ‘unity’ voice proposition, and is available at an affordable monthly charge. microsoft’s own research suggests a £3m annual saving per 1000 employees via improved group collaboration, reduced travel & subsistence and other benefits. CHAllENGE US / Ip telephony is just one of the value-adding propositions within our managed services portfolio. To learn more about how we could help you cut cost, build agility and increase productivity put us to the test and ask for a FREE Spend & Strategy Review. Call: 0800 983 2522 rICHard QuINE / email: challenge@intechnology.com dIVISIONaL dIrECTOr / Ip TELEpHONY / Visit: www.intechnology.com All content correct at time of going to press.
  • 6. InTechnology Head Office InTechnology Reading InTechnology London Central House Commensus House 17 St. Helen’s Place Beckwith Knowle 3-5 Worton Drive Bishopsgate Harrogate Reading London HG3 1UG RG2 0TG EC3A 6DG Tel: +44 (0)1423 850 000 Tel: +44 (0)870 777 7778 Tel: +44 (0)20 30 40 50 00 Fax: +44 (0)1423 850 001 Fax: +44 (0)870 777 7779 Fax: +44 (0)20 30 40 50 01 challenge@intechnology.com challenge@intechnology.com challenge@intechnology.com www.intechnology.com www.intechnology.com www.intechnology.com Network Data Data Unified Calls Instant IP Telephony Management Centres Comms & Lines Comms