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Building a Global Brand…




           Nina Beinart, Greg Bodenlos, Ranu Rajkarnikar, Dan Silverman
ROADMAP




FRAMEWORK   KEYS TO SUCCESS   GLOBAL STRATEGY   NON-TRADITIONAL MARKETING   LOCATION STRATEGY   QUESTIONS
ROADMAP




FRAMEWORK   KEYS TO SUCCESS   GLOBAL STRATEGY   NON-TRADITIONAL MARKETING   LOCATION STRATEGY   QUESTIONS
INTERNATIONAL HISTORY
 • Founded IKEA in 1943 in
   Sweden
 • First store openings outside
   Scandinavian territory in 1973
   (SUI) and 1974 (GER)
 • First U.S. opening in 1985
   (Philadelphia)
 • UK and HK openings in 1987
 • Opened 27 new stores in 2007
   in 7 regions

FRAMEWORK   KEYS TO SUCCESS   GLOBAL STRATEGY   NON-TRADITIONAL MARKETING   LOCATION STRATEGY   QUESTIONS
GLOBAL REACH




FRAMEWORK   KEYS TO SUCCESS   GLOBAL STRATEGY   NON-TRADITIONAL MARKETING   LOCATION STRATEGY   QUESTIONS
ROADMAP




FRAMEWORK   KEYS TO SUCCESS   GLOBAL STRATEGY   NON-TRADITIONAL MARKETING   LOCATION STRATEGY   QUESTIONS
IKEA’S KEYS TO SUCCESS

 • Democratic Design
 • Vertical Integration
 • Strong Brand Image




FRAMEWORK   KEYS TO SUCCESS   GLOBAL STRATEGY   NON-TRADITIONAL MARKETING   LOCATION STRATEGY   QUESTIONS
DEMOCRATIC DESIGN
• Offer a wide range of
  home furnishings of good
  design and functionality
• Balance of form,
  functionality, and low
  price
• The price tag is
  “designed” first


FRAMEWORK   KEYS TO SUCCESS   GLOBAL STRATEGY   NON-TRADITIONAL MARKETING   LOCATION STRATEGY   QUESTIONS
VERTICAL INTEGRATION

• 1,300 suppliers and 27 distribution
  centers
• Operations cover every step of
  production
• Enables the group to save cost at
  each stage
• Delivers high-quality furniture at
  lower prices than its competitors



FRAMEWORK   KEYS TO SUCCESS   GLOBAL STRATEGY   NON-TRADITIONAL MARKETING   LOCATION STRATEGY   QUESTIONS
STRONG BRAND IMAGE
 • Cost-Consciousness
 • Sensible Design
 • Unconventionality
 • Social/Environmental Awareness




FRAMEWORK   KEYS TO SUCCESS   GLOBAL STRATEGY   NON-TRADITIONAL MARKETING   LOCATION STRATEGY   QUESTIONS
THE IKEA EXPERIENCE




FRAMEWORK   KEYS TO SUCCESS   GLOBAL STRATEGY   NON-TRADITIONAL MARKETING   LOCATION STRATEGY   QUESTIONS
THE IKEA BRAND MESSAGE


    “IKEA has everything
     you need to live and
        make a home”




FRAMEWORK   KEYS TO SUCCESS   GLOBAL STRATEGY   NON-TRADITIONAL MARKETING   LOCATION STRATEGY   QUESTIONS
ROADMAP




FRAMEWORK   KEYS TO SUCCESS   GLOBAL STRATEGY   NON-TRADITIONAL MARKETING   LOCATION STRATEGY   QUESTIONS
CONSISTENCIES AMONG GLOBAL
               STRATEGY
• Perceived as a value brand,
  following their “affordable
  solutions for everyday living”
  tagline
• Image of being hip and modern,
  has been called “a one-stop
  sanctuary for coolness”
• Maintain Swedish influence
• Store experience
• Highly anticipated store openings

FRAMEWORK   KEYS TO SUCCESS   GLOBAL STRATEGY   NON-TRADITIONAL MARKETING   LOCATION STRATEGY   QUESTIONS
DIFFERENCES AMONG GLOBAL
                     STRATEGY
 • Advertising through the media
    – Commercials: “Tidy Up”
      campaign (France)
            • http://www.youtube.com/watch?v=MM-Xz7W5SBM

      – Winter Sale (USA)
            • http://www.youtube.com/watch?v=eTOVaG36xJE
 • Adapting products to national
   markets



FRAMEWORK   KEYS TO SUCCESS   GLOBAL STRATEGY   NON-TRADITIONAL MARKETING   LOCATION STRATEGY   QUESTIONS
ROADMAP




FRAMEWORK   KEYS TO SUCCESS   GLOBAL STRATEGY   NON-TRADITIONAL MARKETING   LOCATION STRATEGY   QUESTIONS
NON-TRADITIONAL MARKETING
  • PR Stunts and
    “Guerrilla
    Marketing”
       – Used to promote
         new campaigns


  “Everyday Fabulous at
  IKEA”


FRAMEWORK   KEYS TO SUCCESS   GLOBAL STRATEGY   NON-TRADITIONAL MARKETING   LOCATION STRATEGY   QUESTIONS
NON-TRADITIONAL MARKETING
  • PR Stunts and “Guerrilla Marketing”
       – Campaign promotes IKEA making everyday things
         “fabulous”

            •This tactic puts
            their promise into
            action




FRAMEWORK   KEYS TO SUCCESS   GLOBAL STRATEGY   NON-TRADITIONAL MARKETING   LOCATION STRATEGY   QUESTIONS
NON-TRADITIONAL MARKETING
  • PR Stunts and “Guerrilla Marketing”
       – Often used to promote new store openings




FRAMEWORK   KEYS TO SUCCESS   GLOBAL STRATEGY   NON-TRADITIONAL MARKETING   LOCATION STRATEGY   QUESTIONS
NON-TRADITIONAL MARKETING
  • PR Stunts and “Guerrilla Marketing”
       – Very interactive, unusual, and memorable
       – Geared towards young
         hip crowd




FRAMEWORK   KEYS TO SUCCESS   GLOBAL STRATEGY   NON-TRADITIONAL MARKETING   LOCATION STRATEGY   QUESTIONS
NON-TRADITIONAL MARKETING
  • PR Stunts and “Guerrilla Marketing”
       – Tailored to different nations

    •Europeans often
    use balconies for
    storage
    •This makes the
    brand more
    relevant to its
    audience
FRAMEWORK   KEYS TO SUCCESS   GLOBAL STRATEGY   NON-TRADITIONAL MARKETING   LOCATION STRATEGY   QUESTIONS
NON-TRADITIONAL MARKETING
  • PR Stunts and “Guerrilla Marketing”
       – Japanese value design and cleanliness




FRAMEWORK   KEYS TO SUCCESS   GLOBAL STRATEGY   NON-TRADITIONAL MARKETING   LOCATION STRATEGY   QUESTIONS
ROADMAP




FRAMEWORK   KEYS TO SUCCESS   GLOBAL STRATEGY   NON-TRADITIONAL MARKETING   LOCATION STRATEGY   QUESTIONS
LOCATION STRATEGY
  • Entering markets where suppliers are readily
    available
  • “Supply is the bottleneck”
  • Focus on China (Asia overall) as an emerging market




FRAMEWORK   KEYS TO SUCCESS   GLOBAL STRATEGY   NON-TRADITIONAL MARKETING   LOCATION STRATEGY   QUESTIONS
ROADMAP




FRAMEWORK   KEYS TO SUCCESS   GLOBAL STRATEGY   NON-TRADITIONAL MARKETING   LOCATION STRATEGY   QUESTIONS
DISCUSSION QUESTIONS
 1. For the future, as IKEA expands further into new markets, will it
    be more beneficial for the brand to stick to a consistent
    strategy, or to adapt more to local market needs?
 2. What do you think of IKEA’s non-traditional approaches to its
    marketing strategies? What are the potential risks associated
    with these bold initiatives within the global market?
 3. How will IKEA as a brand appeal to its current customers as
    they grow older? Would it make sense to extend the brand
    towards a more upscale product line, or would this alienate its
    current customers?



FRAMEWORK   KEYS TO SUCCESS   GLOBAL STRATEGY   NON-TRADITIONAL MARKETING   LOCATION STRATEGY   QUESTIONS

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Ikea: Building A Global Brand

  • 1. Building a Global Brand… Nina Beinart, Greg Bodenlos, Ranu Rajkarnikar, Dan Silverman
  • 2. ROADMAP FRAMEWORK KEYS TO SUCCESS GLOBAL STRATEGY NON-TRADITIONAL MARKETING LOCATION STRATEGY QUESTIONS
  • 3. ROADMAP FRAMEWORK KEYS TO SUCCESS GLOBAL STRATEGY NON-TRADITIONAL MARKETING LOCATION STRATEGY QUESTIONS
  • 4.
  • 5.
  • 6. INTERNATIONAL HISTORY • Founded IKEA in 1943 in Sweden • First store openings outside Scandinavian territory in 1973 (SUI) and 1974 (GER) • First U.S. opening in 1985 (Philadelphia) • UK and HK openings in 1987 • Opened 27 new stores in 2007 in 7 regions FRAMEWORK KEYS TO SUCCESS GLOBAL STRATEGY NON-TRADITIONAL MARKETING LOCATION STRATEGY QUESTIONS
  • 7. GLOBAL REACH FRAMEWORK KEYS TO SUCCESS GLOBAL STRATEGY NON-TRADITIONAL MARKETING LOCATION STRATEGY QUESTIONS
  • 8.
  • 9.
  • 10.
  • 11. ROADMAP FRAMEWORK KEYS TO SUCCESS GLOBAL STRATEGY NON-TRADITIONAL MARKETING LOCATION STRATEGY QUESTIONS
  • 12. IKEA’S KEYS TO SUCCESS • Democratic Design • Vertical Integration • Strong Brand Image FRAMEWORK KEYS TO SUCCESS GLOBAL STRATEGY NON-TRADITIONAL MARKETING LOCATION STRATEGY QUESTIONS
  • 13. DEMOCRATIC DESIGN • Offer a wide range of home furnishings of good design and functionality • Balance of form, functionality, and low price • The price tag is “designed” first FRAMEWORK KEYS TO SUCCESS GLOBAL STRATEGY NON-TRADITIONAL MARKETING LOCATION STRATEGY QUESTIONS
  • 14. VERTICAL INTEGRATION • 1,300 suppliers and 27 distribution centers • Operations cover every step of production • Enables the group to save cost at each stage • Delivers high-quality furniture at lower prices than its competitors FRAMEWORK KEYS TO SUCCESS GLOBAL STRATEGY NON-TRADITIONAL MARKETING LOCATION STRATEGY QUESTIONS
  • 15. STRONG BRAND IMAGE • Cost-Consciousness • Sensible Design • Unconventionality • Social/Environmental Awareness FRAMEWORK KEYS TO SUCCESS GLOBAL STRATEGY NON-TRADITIONAL MARKETING LOCATION STRATEGY QUESTIONS
  • 16. THE IKEA EXPERIENCE FRAMEWORK KEYS TO SUCCESS GLOBAL STRATEGY NON-TRADITIONAL MARKETING LOCATION STRATEGY QUESTIONS
  • 17. THE IKEA BRAND MESSAGE “IKEA has everything you need to live and make a home” FRAMEWORK KEYS TO SUCCESS GLOBAL STRATEGY NON-TRADITIONAL MARKETING LOCATION STRATEGY QUESTIONS
  • 18. ROADMAP FRAMEWORK KEYS TO SUCCESS GLOBAL STRATEGY NON-TRADITIONAL MARKETING LOCATION STRATEGY QUESTIONS
  • 19. CONSISTENCIES AMONG GLOBAL STRATEGY • Perceived as a value brand, following their “affordable solutions for everyday living” tagline • Image of being hip and modern, has been called “a one-stop sanctuary for coolness” • Maintain Swedish influence • Store experience • Highly anticipated store openings FRAMEWORK KEYS TO SUCCESS GLOBAL STRATEGY NON-TRADITIONAL MARKETING LOCATION STRATEGY QUESTIONS
  • 20. DIFFERENCES AMONG GLOBAL STRATEGY • Advertising through the media – Commercials: “Tidy Up” campaign (France) • http://www.youtube.com/watch?v=MM-Xz7W5SBM – Winter Sale (USA) • http://www.youtube.com/watch?v=eTOVaG36xJE • Adapting products to national markets FRAMEWORK KEYS TO SUCCESS GLOBAL STRATEGY NON-TRADITIONAL MARKETING LOCATION STRATEGY QUESTIONS
  • 21. ROADMAP FRAMEWORK KEYS TO SUCCESS GLOBAL STRATEGY NON-TRADITIONAL MARKETING LOCATION STRATEGY QUESTIONS
  • 22. NON-TRADITIONAL MARKETING • PR Stunts and “Guerrilla Marketing” – Used to promote new campaigns “Everyday Fabulous at IKEA” FRAMEWORK KEYS TO SUCCESS GLOBAL STRATEGY NON-TRADITIONAL MARKETING LOCATION STRATEGY QUESTIONS
  • 23. NON-TRADITIONAL MARKETING • PR Stunts and “Guerrilla Marketing” – Campaign promotes IKEA making everyday things “fabulous” •This tactic puts their promise into action FRAMEWORK KEYS TO SUCCESS GLOBAL STRATEGY NON-TRADITIONAL MARKETING LOCATION STRATEGY QUESTIONS
  • 24. NON-TRADITIONAL MARKETING • PR Stunts and “Guerrilla Marketing” – Often used to promote new store openings FRAMEWORK KEYS TO SUCCESS GLOBAL STRATEGY NON-TRADITIONAL MARKETING LOCATION STRATEGY QUESTIONS
  • 25. NON-TRADITIONAL MARKETING • PR Stunts and “Guerrilla Marketing” – Very interactive, unusual, and memorable – Geared towards young hip crowd FRAMEWORK KEYS TO SUCCESS GLOBAL STRATEGY NON-TRADITIONAL MARKETING LOCATION STRATEGY QUESTIONS
  • 26. NON-TRADITIONAL MARKETING • PR Stunts and “Guerrilla Marketing” – Tailored to different nations •Europeans often use balconies for storage •This makes the brand more relevant to its audience FRAMEWORK KEYS TO SUCCESS GLOBAL STRATEGY NON-TRADITIONAL MARKETING LOCATION STRATEGY QUESTIONS
  • 27. NON-TRADITIONAL MARKETING • PR Stunts and “Guerrilla Marketing” – Japanese value design and cleanliness FRAMEWORK KEYS TO SUCCESS GLOBAL STRATEGY NON-TRADITIONAL MARKETING LOCATION STRATEGY QUESTIONS
  • 28. ROADMAP FRAMEWORK KEYS TO SUCCESS GLOBAL STRATEGY NON-TRADITIONAL MARKETING LOCATION STRATEGY QUESTIONS
  • 29. LOCATION STRATEGY • Entering markets where suppliers are readily available • “Supply is the bottleneck” • Focus on China (Asia overall) as an emerging market FRAMEWORK KEYS TO SUCCESS GLOBAL STRATEGY NON-TRADITIONAL MARKETING LOCATION STRATEGY QUESTIONS
  • 30. ROADMAP FRAMEWORK KEYS TO SUCCESS GLOBAL STRATEGY NON-TRADITIONAL MARKETING LOCATION STRATEGY QUESTIONS
  • 31. DISCUSSION QUESTIONS 1. For the future, as IKEA expands further into new markets, will it be more beneficial for the brand to stick to a consistent strategy, or to adapt more to local market needs? 2. What do you think of IKEA’s non-traditional approaches to its marketing strategies? What are the potential risks associated with these bold initiatives within the global market? 3. How will IKEA as a brand appeal to its current customers as they grow older? Would it make sense to extend the brand towards a more upscale product line, or would this alienate its current customers? FRAMEWORK KEYS TO SUCCESS GLOBAL STRATEGY NON-TRADITIONAL MARKETING LOCATION STRATEGY QUESTIONS