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Make Social Engagement Your Next Fashion Statement
1.
Make Social Engagement
Your Next Fashion Statement Matt Wilbanks @mwilbanks
2.
3.
4.
Be Social. Be
Helpful.
5.
60% of followers follow for support
6.
7.
Social Media is
social. Two-way communication is key to success.
8.
Marketing isn’t just
advertising Net Promoter Score % Promoters % Detractors
9.
Support is marketing.
10.
How well do you
know your customers?
11.
Being proactive matters.
12.
Where do we
go from here?
13.
Got Content? Be
Helpful.
14.
Matt Wilbanks @mwilbanks
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