The document discusses identifying the target audience for an innovation. It defines target audience as the specific group an innovation is meant to reach. The key steps are:
1. Define the target audience by considering factors like demographics, needs, pain points.
2. Conduct market research on the target audience to understand their wants and how they might respond to the innovation.
3. Create a description of the target audience to guide development and marketing of the innovation.
2. Accelerating Innovation Implementation
You Will Be Able to…
• Define the terms
commercialization, integration,
implementation plan.
• Differentiate between a
communication plan and a
marketing plan.
• Define the term target audience.
• Create a description of the target
audience for your innovation.
C-2
12. Accelerating Innovation Implementation
You Will Be Able to…
•Develop for your innovation:
−a market research approach
−list of potential obstacles &
opportunities
−marketing strategies
−budget/schedule
considerations C-12
33. Accelerating Innovation Implementation
You Will Be Able to…
• Explain purpose of
integration plan.
• Identify strategies to
overcome barriers to
implementation.
• Determine resources
required to mainstream
an innovation.
C-33
34. Accelerating Innovation Implementation
Integration Plan Purpose
Accounts for obstacles and opportunities.
Plans strategies for maximizing opportunities and
minimizing obstacles.
Increases likelihood of innovation becoming
mainstreamed.
C-34
39. Accelerating Innovation Implementation
You Will Be Able to…
• Define the term
−performance
measures
• Develop
performance
measures that align
with implementation
plan goals.
C-39
Key message:
Background:
Interactivity: Direct participants to look at the course schedules listed in their Participant Workbooks for the list of lessons.
Notes:
Key message:
Background: The definition for an implementation plan as stated in Module B is:
Additional definitions:
Marketing
Commercialization
Integration
Interactivity:
Presentation: Ask participants to provide the definition for implementation plan from Module B. Then proceed to animate each box on the organization chart to reveal each component of an implementation plan. Provide a definition for each component and a brief description of how each one fits in to the overall plan.
Notes:
Key message: There is a distinction to be made between the terms communication and marketing.
Background:
Marketing
Communication
Interactivity:
Presentation: Starting with the bottom of the pyramid, you will animate each level and discuss what is meant by each.
Notes:
Key message: In order to get the right team together, the overall goal for the project must be established.
Background: Photo is of the I-95 James River Bridge in Richmond, Virginia, is 4,185 feet long, six lanes wide, and a maximum of 96 feet high and it opened in 1958 as part of the Richmond-Petersburg Turnpike. Much of the bridge is comprised of elevated overland approaches.
Interactivity: Ask the question on the slide of the participants. An example of the correct answer would be:
If you know what you want to achieve, then you know who to organize to make it happen.
Presentation:
Notes:
Key message:
Background:
Interactivity: Direct participants to look at the course schedules listed in their Participant Workbooks for the list of lessons.
Notes:
Key message:
Background:
Interactivity: Direct participants to look at the course schedules listed in their Participant Workbooks for the list of lessons.
Notes:
Key message:
Background:
Interactivity: Pose first question to the group and record their answers on a flip chart. If answers are not offered right away, remind students that this information was covered in Module B.
Presentation: Animate questions one at a time.
Notes:
Key message:
Background:
Interactivity: Direct participants to look at the course schedules listed in their Participant Workbooks for the list of lessons.
Notes:
Key message:
Background:
Interactivity: Direct participants to look at the course schedules listed in their Participant Workbooks for the list of lessons.
Notes:
Key message:
Background:
Interactivity: Direct participants to look at the course schedules listed in their Participant Workbooks for the list of lessons.
Notes:
Key message:
Background: “When the Georgia DOT hired a contractor to build an interchange on Interstate 85 near LaGrange, one requirement was that the contractor conduct user satisfaction surveys at the quarter points of the project. ‘Evaluating customer satisfaction is one way the Georgia DOT can assess whether an effort meets our standards for quality and safety and helps further our mission to provide a safe, seamless and sustainable transportation system that supports Georgia's economy and is sensitive to its citizens and the environment,’ said Greg Wiggins, Georgia DOT senior engineer and design group manager.
The agency set a goal that 80 percent of those surveyed be somewhat to very satisfied with the job being done. The first survey was conducted in December 2007 by telephone when the project was 25 percent complete. The results showed that 65 percent of respondents who expressed an opinion were somewhat to very satisfied, while 35 percent were somewhat to very dissatisfied. The survey also found that respondents who had received information on the project were more satisfied. Almost one in two respondents who received a postcard was somewhat to very satisfied, compared to one in three who did not receive the mailer. ‘The survey results indicated that communication efforts are influencing how satisfied respondents are with current construction efforts,’ said Wiggins.
To increase the customer satisfaction level, the agency implemented additional communication activities, including updating messages on the project hotline and mailing postcards to residents on upcoming lane closures and construction work, installing portable message boards in the project area and distributing a news release. Results of the second survey indicate that those efforts paid off. Among those with an opinion, 73 percent were somewhat satisfied or better. ‘If we can duplicate these results on the next survey, we will exceed our 80 percent goal,’ said Brandy McDow of ARCADIS, the project design firm.
FHWA’s “Innovator - Accelerating Innovation for the American Driving Experience”, June/July 2008 Volume 2, Issue 7.
Interactivity: Direct participants to look at the course schedules listed in their Participant Workbooks for the list of lessons.
Notes:
Key message:
Background:
Interactivity: Direct participants to look at the course schedules listed in their Participant Workbooks for the list of lessons.
Notes:
Key message:
Background: http://www.fhwa.dot.gov/resourcecenter/programs/technology/perform_tracking.cfm
Interactivity: Direct participants to look at the course schedules listed in their Participant Workbooks for the list of lessons.
Presentation:
Notes:
Key message:
Background:
Interactivity: Direct participants to look at the course schedules listed in their Participant Workbooks for the list of lessons.
Notes: