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Accelerating Innovation Implementation
Week 3: Identifying the
Target Audience
Accelerating Innovation Implementation
You Will Be Able to…
• Define the terms
commercialization, integration,
implementation plan.
• Differentiate between a
communication plan and a
marketing plan.
• Define the term target audience.
• Create a description of the target
audience for your innovation.
C-2
Accelerating Innovation Implementation
Plan Components
Implementation
Plan
Marketing Commercialization Integration
C-3
Accelerating Innovation Implementation
Communication v. Marketing
Desire
Conviction
Comprehension
Awareness
Action
C-4
Accelerating Innovation Implementation
Establishing a Project Goal
Why is this the first step towards building the
right implementation team?
C-5
Accelerating Innovation Implementation
Defining the Target Audience
Accelerating Innovation Implementation
You Will Be Able to…
•Define the term
−Target Audience
•Create a
description of the
target audience for
your innovation.
C-7
Accelerating Innovation Implementation
Who is the Target Audience?
C-8
Accelerating Innovation Implementation
Identifying a Target Audience
C-9
Accelerating Innovation Implementation
Marketing the Innovation
Lesson C.5
Accelerating Innovation Implementation
You Will Be Able to…
• Define the terms
− Marketing
− Market
research
− Marketing
strategy
C-11
Accelerating Innovation Implementation
You Will Be Able to…
•Develop for your innovation:
−a market research approach
−list of potential obstacles &
opportunities
−marketing strategies
−budget/schedule
considerations C-12
Accelerating Innovation Implementation
Implementing Innovation
What needs to be done to make an
innovation implementation successful?
How do we define marketing?
C-13
Accelerating Innovation Implementation
Creating a Marketing Plan
Conduct market research
Identify obstacles and opportunities
Establish a marketing strategy
Draft a marketing plan
C-14
Accelerating Innovation Implementation
Conducting Market
Research
C-15
Accelerating Innovation Implementation
Conducting Market Research
Definition of market research
Contents of a market research report
C-16
Accelerating Innovation Implementation
Collecting MR Data
C-17
Accelerating Innovation Implementation
Types of Market Research
C-18
Accelerating Innovation Implementation
Identifying Obstacles
and Opportunities
C-19
Accelerating Innovation Implementation
Recognizing Opportunities
C-20
Accelerating Innovation Implementation
Recognizing Obstacles
C-21
Accelerating Innovation Implementation
Establishing a Marketing
Strategy
C-22
Accelerating Innovation Implementation
Marketing Strategy Focus
C-23
Accelerating Innovation Implementation
Marketing Tools
C-24
Accelerating Innovation Implementation
Evaluating Your Strategy
C-25
Accelerating Innovation Implementation
Creating a Budget & Schedule
Questions to ask when creating a budget and schedule:
C-26
Accelerating Innovation Implementation
Impact of Funding Constraints
C-27
Accelerating Innovation Implementation
Marketing Strategy Tips
C-28
Accelerating Innovation Implementation
Drafting a Marketing
Plan
C-29
Accelerating Innovation Implementation
Marketing Plan Organization
C-30
Accelerating Innovation Implementation
Determining
Commercialization Needs
Lesson C.6
Accelerating Innovation Implementation
Determining Integration
Needs
Lesson C.7
Accelerating Innovation Implementation
You Will Be Able to…
• Explain purpose of
integration plan.
• Identify strategies to
overcome barriers to
implementation.
• Determine resources
required to mainstream
an innovation.
C-33
Accelerating Innovation Implementation
Integration Plan Purpose
Accounts for obstacles and opportunities.
Plans strategies for maximizing opportunities and
minimizing obstacles.
Increases likelihood of innovation becoming
mainstreamed.
C-34
Accelerating Innovation Implementation
Obstacles & Opportunities
How can we maximize potential opportunities?
How can we minimize potential obstacles?
C-35
Accelerating Innovation Implementation
Integration Plan Considerations
What should be in the integration plan to make
sure the innovation is used correctly and
mainstreamed?
C-36
Accelerating Innovation Implementation
Potential Items to Plan
Training
Development of Standards
Monitoring
Technical Support
Staffing
C-37
Accelerating Innovation Implementation
Monitoring Progress &
Sharing Success
Lesson C.8
Accelerating Innovation Implementation
You Will Be Able to…
• Define the term
−performance
measures
• Develop
performance
measures that align
with implementation
plan goals.
C-39
Accelerating Innovation Implementation
Why Monitor Progress?
C-40
Accelerating Innovation Implementation
Performance Measures
What is evaluated?
What types of metrics are
used?
What types of performance
measurement tools can be
used?
C-41
Accelerating Innovation Implementation
Types of Measuring Tools
C-42
Accelerating Innovation Implementation
Planning Your Evaluation
Items to consider for planning:
Budget
Schedule
Staff
Reporting
Responding to results
C-43
Accelerating Innovation Implementation
The Ultimate Goal
Was your implementation successful in
terms of …
Scope?
Timeliness?
Effectiveness?
C-44
Accelerating Innovation Implementation
Finalizing Your
Implementation Plan
Lesson C.9
Accelerating Innovation Implementation
Final Steps: Review & Submit
C-46

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Target Audience Identification for Innovation Implementation

Notas do Editor

  1. Key message: Background: Interactivity: Direct participants to look at the course schedules listed in their Participant Workbooks for the list of lessons. Notes:
  2. Key message: Background: The definition for an implementation plan as stated in Module B is: Additional definitions: Marketing Commercialization Integration Interactivity: Presentation: Ask participants to provide the definition for implementation plan from Module B. Then proceed to animate each box on the organization chart to reveal each component of an implementation plan. Provide a definition for each component and a brief description of how each one fits in to the overall plan. Notes:
  3. Key message: There is a distinction to be made between the terms communication and marketing. Background: Marketing Communication Interactivity: Presentation: Starting with the bottom of the pyramid, you will animate each level and discuss what is meant by each. Notes:
  4. Key message: In order to get the right team together, the overall goal for the project must be established. Background: Photo is of the I-95 James River Bridge in Richmond, Virginia, is 4,185 feet long, six lanes wide, and a maximum of 96 feet high and it opened in 1958 as part of the Richmond-Petersburg Turnpike. Much of the bridge is comprised of elevated overland approaches. Interactivity: Ask the question on the slide of the participants. An example of the correct answer would be: If you know what you want to achieve, then you know who to organize to make it happen. Presentation: Notes:
  5. Key message: Background: Interactivity: Presentation Notes:
  6. Key message: Background: Interactivity: Presentation: Notes:
  7. Key message: Background: Interactivity: Presentation: Notes:
  8. Key message: Background: Interactivity: Presentation: Notes:
  9. Key message: Background: Interactivity: Direct participants to look at the course schedules listed in their Participant Workbooks for the list of lessons. Notes:
  10. Key message: Background: Interactivity: Direct participants to look at the course schedules listed in their Participant Workbooks for the list of lessons. Notes:
  11. Key message: Background: Interactivity: Presentation: Notes:
  12. Key message: Background: Interactivity: Pose first question to the group and record their answers on a flip chart. If answers are not offered right away, remind students that this information was covered in Module B. Presentation: Animate questions one at a time. Notes:
  13. Key message: Background: Interactivity: Presentation: Notes:
  14. Key message: Background: Interactivity: Presentation: Notes:
  15. Key message: Background: Interactivity: Presentation: Notes:
  16. Key message: Background: Interactivity: Presentation: Notes:
  17. Key message: Background: Interactivity: Presentation: Notes:
  18. Key message: Background: Interactivity: Presentation: Notes:
  19. Key message: Background: Interactivity: Presentation: Notes:
  20. Key message: Background: Interactivity: Presentation: Notes:
  21. Key message: Background: Interactivity: Direct participants to look at the course schedules listed in their Participant Workbooks for the list of lessons. Notes:
  22. Key message: Background: Interactivity: Direct participants to look at the course schedules listed in their Participant Workbooks for the list of lessons. Notes:
  23. Key message: Background: Interactivity: Direct participants to look at the course schedules listed in their Participant Workbooks for the list of lessons. Notes:
  24. Key message: Background: “When the Georgia DOT hired a contractor to build an interchange on Interstate 85 near LaGrange, one requirement was that the contractor conduct user satisfaction surveys at the quarter points of the project. ‘Evaluating customer satisfaction is one way the Georgia DOT can assess whether an effort meets our standards for quality and safety and helps further our mission to provide a safe, seamless and sustainable transportation system that supports Georgia's economy and is sensitive to its citizens and the environment,’ said Greg Wiggins, Georgia DOT senior engineer and design group manager. The agency set a goal that 80 percent of those surveyed be somewhat to very satisfied with the job being done. The first survey was conducted in December 2007 by telephone when the project was 25 percent complete. The results showed that 65 percent of respondents who expressed an opinion were somewhat to very satisfied, while 35 percent were somewhat to very dissatisfied. The survey also found that respondents who had received information on the project were more satisfied. Almost one in two respondents who received a postcard was somewhat to very satisfied, compared to one in three who did not receive the mailer. ‘The survey results indicated that communication efforts are influencing how satisfied respondents are with current construction efforts,’ said Wiggins. To increase the customer satisfaction level, the agency implemented additional communication activities, including updating messages on the project hotline and mailing postcards to residents on upcoming lane closures and construction work, installing portable message boards in the project area and distributing a news release. Results of the second survey indicate that those efforts paid off. Among those with an opinion, 73 percent were somewhat satisfied or better. ‘If we can duplicate these results on the next survey, we will exceed our 80 percent goal,’ said Brandy McDow of ARCADIS, the project design firm. FHWA’s “Innovator - Accelerating Innovation for the American Driving Experience”, June/July 2008 Volume 2, Issue 7. Interactivity: Direct participants to look at the course schedules listed in their Participant Workbooks for the list of lessons. Notes:
  25. Key message: Background: Interactivity: Direct participants to look at the course schedules listed in their Participant Workbooks for the list of lessons. Notes:
  26. Key message: Background: http://www.fhwa.dot.gov/resourcecenter/programs/technology/perform_tracking.cfm Interactivity: Direct participants to look at the course schedules listed in their Participant Workbooks for the list of lessons. Presentation: Notes:
  27. Key message: Background: Interactivity: Direct participants to look at the course schedules listed in their Participant Workbooks for the list of lessons. Notes: