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Copyright © 2007, Levementum LLC. Proprietary and Confidential Bright House Networks – CRM for Telecommunications, Utilities and Cable/Digital MSOs October 2009
Agenda ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Copyright © 2007, Levementum LLC
Bright House Networks ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Copyright © 2007, Levementum LLC.
Key Commercial Offerings ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Copyright © 2007, Levementum LLC.
The Bright House Challenge ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Copyright © 2007, Levementum LLC  Sales Contracts Construct- ion Service Delivery Billing Support Account Management Contact Management Location Management Service & Equipment Cost Management iCOMS integration Cases  Remedy Integration Workflow Service Orders Related Services ROI and IRR Targets Customers Leads Opportunities ROE Construction Fibre Workflow Construction Notifications
The Bright House Challenge….The Goals Copyright © 2007, Levementum LLC  Construction BHN  Regional ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Customer Phone Fax Mail Attachment E-Mail Billing Customer Support BHN Corporate Phone Mail Fax Attachment Phone Mail Fax E-Mail Attachment E-Mail Phone E-Mail Mail Fax Attachment Phone Mail Fax E-Mail Attachment EMS/ CEM Customer  Location
The Solution?  ECIS! ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Copyright © 2007, Levementum LLC
Why is SugarCRM right for Bright House? ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Copyright © 2007, Levementum LLC
Strategic Reasons for adoption of SugarCRM ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Copyright © 2007, Levementum LLC
ECIS SugarCRM Modules Copyright © 2007, Levementum LLC  Standard Modules ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Standard Modules Custom Modules ,[object Object],[object Object],[object Object],Custom Modules
ECIS Modules: Accounts and Locations ,[object Object],Copyright © 2007, Levementum LLC
ECIS Modules: Service Orders, Equipment & Services ,[object Object],Copyright © 2007, Levementum LLC
ECIS Modules: Construction ,[object Object],Copyright © 2007, Levementum LLC
ECIS Modules: Workflow ,[object Object],Copyright © 2007, Levementum LLC
ECIS Costs & Configuration ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Copyright © 2007, Levementum LLC
ECIS Support ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Copyright © 2007, Levementum LLC
Keys to ECIS Project Success ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Copyright © 2007, Levementum LLC
About Levementum ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Copyright © 2007, Levementum LLC
About Levementum ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Copyright © 2007, Levementum LLC
Questions ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Copyright © 2007, Levementum LLC.

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Levementum bright house networks – crm for telco-utilities-cable-digital mso - october 2009

  • 1. Copyright © 2007, Levementum LLC. Proprietary and Confidential Bright House Networks – CRM for Telecommunications, Utilities and Cable/Digital MSOs October 2009
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Notas do Editor

  1. Title Page