Let’s build a smarter planet smarter water management

George Mattathil -
10/14/2011

Let‘s Build a Smarter Planet
Smarter Water Management

© 2011 IBM Corporation

Let‘s build a smarter planet: Government – Smarter Water Management

Executive Summary

Water -a critical resource that affects every major global system in the world, will eventually reach an era
of scarcity. Balancing water "supply" and "demand" in the coming decades will be a painful process –
Hence management, preservation and long term sustainability of water is essential

The Need There is also a need to manage availability of accurate water information, prevent wastage of water and
prevent disasters like stormwater overflow, floods through effective water management
Therefore, there is an unprecedented imperative to leverage new technologies to build
intelligence in the way the world manages a natural resource like water

The three key imperatives that water management agencies have to consider are:
 Ensure data on water is accurate and available real-time to improve intelligence in water
The management operations
Imperatives
 Develop and integrate processes to improve operations, insight and customer experience
 Use the right tools to manage water systems, monitor quality and protect water resources

Our differentiation in the Water Management Space:
 Solid base of Smarter Planet References
IBM  Centers of Excellence in water management (5 centers in different water solution areas)
Expertise  IBM‘s water conservation and treatment experience is based on its in-house manufacturing systems
 Strong Water Ecosystem (strong base of business partners, innovations from IBM Research,
participation with environmental groups, partnership with universities, our open standard approach with
leading groups/agencies)
 Ability to apply and adapt business processes and technical architecture based on needs of client
2 © 2011 IBM Corporation


Compelling facts on usage of water today!

It takes more than 2.5 gallons of water to make one sheet of paper!

It takes almost 39 gallons of water to make one cup of coffee!

It takes 172 gallons of water to make one pound of wheat!

It takes 2,868 gallons of water to make one pair of jeans!

It takes 2,048 gallons of water to make one pound of beef!

Source: IBM S & D Solution Brief – IBM Water Management Overview – Who thinks about Water? You should and IBM does!,


Inefficient water use, inadequate infrastructure, access to safe water
are key issues in water management

~60% of 2500 trillion 50% loss ~2.8 billion people
Global agriculture wastes an Municipalities lose as much The UN estimates that by 2025,
estimated 60% of the 2,500 as 50% of their water forty-eight nations, with
trillion liters it uses each year supply through leaky combined population of 2.8
infrastructure billion, will face freshwater
―stress‖ or ―scarcity
1.4 million deaths
Waterborne diseases cause nearly 1.4
million deaths in children every year

~1 billion people
Nearly one billion people lack access to
safe water

In reality 97% of all the earths water is saltwater, 2% is held in snow and icebergs leaving only 1%
available for human consumption, therefore it is imperative that we get smarter at managing water



Smarter approaches to the management, operations and long-term
sustainability of water is critical
 Growing urban populations increasing the stress on supplies and infrastructure
Gaps in Services
 Customers and Regulators are demanding improved operational efficiency, better service and
greater accountability
 Economic growth and water use planning are disconnected

 Significant need to enhance long term provisioning of water for public and commercial use
Sustainability  Allocation of water must be managed to ensure conservation
 Integrated data must be available to support intelligence based decisions on water allocation

 Insufficient intelligence on water and water systems resulting in:
Measurement,
monitoring, – Fragmentation of information; inaccurate, incomplete, redundant data and reports
control  Reliance on manual processes reduces efficiency and increases costs
 Increasing regulatory requirements also drives up costs

Legacy Assets/  Assets and infrastructure have aged to such a degree that maintenance costs are rising faster
Managing cost of then revenue
assets
 Budget pressures are forcing agencies to lower the cost of operating and while maintaining
service levels

Waste Water Treatment,  Threats to public health are making the management of waste water a high priority
Stormwater Overflow  Significant urban growth makes proactive storm water management a vital necessity



Water management agencies are focusing on five key imperatives to
manage water and ensure sustainability
Pain Points

Sustainability  Optimize water usage, monitor quality and protect water
resources (optimize and protect other resources like energy too)

Lack of data/ water  Develop processes to ensure accurate data on water usage
intelligence is accessible and available

 Enhance theunderstanding, measurement. provisioning
Measurement, and management of water so that regulatory requirements
monitoring and and demands can be met
control

 Revitalize water delivery infrastructure
Upgrade of legacy
assets

 Protect the supply and delivery of water for citizens
and industry
Gaps in Services



Technology can make water management simpler and smarter!
Issue Description How tech can enable Smarter Water
 Climate change  Downscaled Climate models

 Fragmentation of water  “Collaboration platforms” - Integrate multiple sensor networks and
resource management/ data data sets
 Application and data integration

 Surface Water Contamination,  Water flow and quality, run-off management sensing & systems
Ground Water Contamination  Groundwater resource mapping
 Availability of water  Land-use tools
 Water accounting systems

 Agricultural practices  Precision irrigation
 Run-off management sensing and systems

 Social attitudes, water pricing  Smart metering for water (to enable differential pricing)

 Leakage, losses  Leak detection and management systems
 Loss of water because of theft or miscoded customer (commercial
customer not paying commercial rates because of mistake)

 Risk of levee failure  Sensing for structural health – “smart levees”
 Storm surges  Topological models
 High resolution weather forecasting



What can we do better today?
Seize the opportunity to leverage new technologies and adopt collaborative approaches to
build intelligence in the way we manage water

Ensure data on water is
HOW? accurate and available
real-time

“Smart” imperatives Develop and integrate
processes

Manage water systems

WHAT DO WE HAVE?

Smarter Water Management Solutions: IBM’s offerings
are designed to assist water agencies in the management,
preservation and efficient allocation of water resources

WHY IBM?

Our expertise: Substantiated through our work with clients, Smarter
Water resources, and Water Centers of Competency



Smarter Water Management:

SMART IS SMART IS
1 Ensuring data on water is accurate and
available real-time to improve intelligence
2 Developing and integrating processes to
improve operations, deepen insight and
in water management operations enhance value delivered to customers

SMART IS
3 Using the right tools to manage water systems,
monitor quality and protect water resources



Smart is: Ensuring data on water is accurate and available
real-time to improve intelligence in water management
operations 1
How will you…
 Receive accurate/up-to-date system status and resource utilization reports in a timely manner to make
informed fast decisions?
 Model scenarios and do what-if analysis to understand the financial and operational impact of decisions?
 Ensure visibility in to water usage and revenue variances?
 Comply with regulatory issues with respect to water use, water treatment? What percentage of water is
being accounted for?
 Manage the rising cost of operating and maintaining your assets?
 Reduce your asset and system downtime?



IBM water management solutions offer innovative capabilities
for supplying intelligence ‗when and where‘ needed
1
Ensure data on water is accurate and available real-time

Information Agenda for Water: Intelligent Water Operations Center:
Comprehensive array of solutions to Solutions manage, protect, process and
support the management of entire natural analyze unprecedented volumes of
water systems, levee systems, water structured and unstructured data - creating
infrastructure, water utilities and water insight that drives innovation and business
treatment facilities. optimization

Water Asset Management (Maximo): Customer Information System:
– Single software platform for managing assets - Optimizes processes and activities
that is designed for transmission and distribution - Unified, up-to-date and accurate views of
– Manages important aspects of asset‘s life cycle information real-time
(acquisition, work management, inventory control, - Direct simultaneous access to dynamic
purchasing) business intelligence through a single window
– Facilitates regulatory requirements



Smart is: Responding quickly to demands for accurate,
complete, actionable information
1
Information Agenda for Water

Establish End-to-End Vision
& Business-Driven Value
Establish an information-driven
strategy & objectives to enable
Align People, Process & business priorities…
Information
Discover & design trusted
information with unified tools and
expertise to sustain strategic value
of information over time…
Accelerate
Projects for Short
& Long-Term ROI
Accelerate information-
intensive projects aligned with
Architect an Extensible the strategy to speed return
Information Infrastructure on investments…
Deploy open and agile technology and leverage
existing information assets for speed and
flexibility…



Smart is: Assisting in the Visibility and Management of Assets
1
Water Asset Management MRO
For example: County Department of Public Works
IBM Asset Management improves service for 10 million residents with
Maximo Asset Management
 Productivity
 Reliability County agency responsible
for roads, bridges, airports,
sewers, flood control and
water facilities.
 Process
 Regulatory Standardization
Compliance
 Ability to Adapt
 Operational
Control Value The Challenge:
for  Strategic system robust enough to accommodate
Agency the wide variety of facilities and maintenance work
 Scale on one database and multi-asset flexibility
The Benefits:
 Increased planned work from 30% to 66%

 Modern, Standards-based  Investment Accuracy  Reduced employee training cost
Technologies  Resource Allocation  Saved labor costs by balancing contractor &
 Cost and Complexity staff work



Smart is: Enabling Intelligent Water Operations with
Visualization and Advanced Analytical Tools
Intelligent Water Operations Center
1
Extended Collaboration Platform
Current Collaboration Platform

Weather Icon – click on it to get
forecast details

Numerical Data will be
displayed wherever
appropriate. (River
Listed
levels, tank levels, etc). Mapped Alarms
Screen to be refreshed alarms
automatically every 15-30
minutes)

The current operating
conditions of the system
(Operator Updated text)
Operator Chat Planned outages,
maintenance and important
information (Operator
updated text)

The extended Collaboration Platform supports multiple Emergency
Operations areas:
 Preparedness
 Communications and Information Management
 Resource Management
 Command and Management
– Incident Command System, Multi-agency Coordination
Systems and Public Information Systems
 Ongoing Management and Maintenance


Clients improve water operations with improved response
times, enhanced reporting metrics and greater visibility
into operations 1
Smarter Water Infrastructure Asset Management:
Smarter Water Infrastructure Asset Management:
Cape Fear works with IBM and IBM Business Partner ESRI to
The San Francisco Public Utilities Commission (SFPUC), is
implement IBM Tivoli Maximo Asset Management software
using IBM software to help reduce pollution in water
 Reduced turnaround on pump station run time; meter reading
 SFPUC has improved visibility into their maintenance
collections reduced 99 percent - from 4 days to 30 minutes
operations and physical infrastructure
 Improved system uptime and minimized disruptions to
 Near real-time status, allowing them now to resolve
customers using preventative maintenance
issues within 24 hours
 Reduced overall costs

Water Information Exchange:
Sonoma County Water Authority used a single portal integrating Customer Information Systems:
SCADA systems of SCWA, Santa Rosa, Cotati and Rohnert Denver Water implemented Cognos solutions resulting in:
Park resulting in benefits:  Uniform reporting to water board
 Data from the intelligent meters can be analyzed to help lower costs,  Improved project management; budgets and rolling
adopt efficient and sustainable consumption patterns, and forecasts, automatic calculation and reporting, cost overrun
improve usage identification
By addressing water issues as a system, citizens can make  Improved collaboration across groups (engineering,
smarter decisions about how and when they use limited water resources budgeting, and construction management)



Smart is: Developing and integrating processes to improve
operations, deepen insight and enhance value delivered to
customers 2
How will you…
 Obtain real-time data on water consumption?
 Identify areas for energy efficiency related to water?
 Address leakage or water theft detection?
 Create and use an optimization model to yield cost reductions?
 Ensure easy detection of anomalies, understand behavioral models and provide usage predictions?



Implementing processes to manage costs and operations
2
Develop and integrate processes to improve operations

Intelligent Water Management:
Smart Water Analytics:
 Understand usage patterns and detect
 Offers granular data on usage trends
 anomalies on leakage, theft or faulty meters
 Accurate meters aids in capital & operational
investment decisions  Explores ―optimal‖ location of leak(s); creates
 Provides alerts on immediate and longer term optimization model to yield cost reduction
problems  Use of optimization model to find the optimal number
of valves, to enable the effective pressure
management

Analytics Driven Asset Management (ADAM):
 Leverages advanced analytics and optimization
technologies to turn the vast amounts of EAM /
Metering /Sensor data into actionable insight,
foresight and prescriptions



Smart is: Enabling homes/businesses with advanced devices
to track and report water consumption data
2
Smarter Water Meter Management
Meters report as frequently as IBM installs or provides as a IBM Maximo / SAP enables
Install advanced
every 15 minutes either via service the main billing meter management and
wireless meters in homes
cellphone or Wimax, or less system, or can run the entire maintenance - meter
and businesses
frequently via short range protocol billing service on an performance and failure
to a drive-by reader outsourced basis can be tracked remotely

Meters can provide the home or More accurate meters provide
The system as a whole provides
business owner with immediate better information in assets to
more granular data on usage
data on water consumption. inform capital & operational
trends and can alert of immediate
This is known to promote water investment decisions
and longer term problems
conservation.
The offering can be cloud-based or premise-based


Smart is: Detecting leaks and thefts via optimization models
to reduce operational costs and wasted resources
2
Intelligent Water Management
Leakage or Theft Detection at Leakage Detection at the
the Residential Level Network Level using optimization

Find ―optimal‖ location of leak(s) to explain
Understand usage patterns and detect
anomalies for low and high consumption difference between actual measurements and
to detect leakage, theft or faulty meters model predicted measurements

Leakage Reduction using Optimal Valve Placement for
Dynamic Pressure Control Pressure Reduction

Use an optimization model to find the optimal
Create optimization model to adjust the
number of valves, and their location, so as to
pressure dynamically so that only the
enable the most effective pressure management
required flow will be supplied yielding cost
reduction in energy and water achieved


Smart is: Leveraging analytic platforms to deliver insights and
predict outcomes in asset management

Analytics Driven Asset Management (ADAM)
2
Addresses three key challenges in asset management



IBM - partnering with clients to increase efficiency in operations
2
Smarter Water Workforce Optimization Analytics
DC Water worked with IBM and its business partners to modernize
infrastructure management and gain greater visibility Smarter Water and Energy Metering:
into critical operations With Enemalta, IBM is developing a new smart grid with
 Resulting in 36% reduction in customer calls 250,000 meters that integrates both water and power systems
 Increase percentage of emergency investigations dispatched in - Allows utilities to more intelligently plan their investments in
10 minutes the network, increase operational efficiency, and reward
 Significant reduction in asset downtime customers who consume less energy and water

Smarter Water Use and Energy Efficiency:
Smarter Water Meter Usage Analytics
IBM itself has realized dramatic economic and sustainability
City of Dubuque implements a new, smarter system that will
benefits implementing advanced water management systems.
analyze data collected from more-sensitive water meters and
Using Green SigmaTM methodologies, IBM has implemented a
other devices to alert consumers via the Internet on issues like
smarter water management solution in IBM Burlington‘s
water waste and enable them to take corrective measures -
Semiconductor Fab that allowed us to realize $3 million in cost
resulting in cost and resource savings
savings and reduce water consumption by 27% while
increasing production.



Smart is: Using the right tools to manage water systems,
monitor quality and protect water resources
3
How will you…
 Proactively obtain information on watersheds and pending issues in order to take timely actions?
 Generate maps, gather weather statistics with specifics on potential impacts due to stormwater
inflows?
 Detect weather fluctuations, mitigate storm water impact and proactively take measures for the
prevention of natural disasters?



Using advanced analytics to predict, and prevent uncontrollable
situations and optimize water consumption
3
Using the right tools to manage water systems, monitor quality and protect
water resources

Natural Water Systems Management: Intelligent Wastewater and Stormwater Management:

 Draws on real-time monitoring systems to  Detects sewer flow levels
predict and mitigate situations before  Manages maintenance requests
they occur
 Generates accurate flood maps with specifics on
impact areas, quick actions through advanced analytics
for flood avoidance

Deep Thunder Weather Modeling:
 Generates local, high-resolution weather
predictions customized to business applications for
weather-sensitive operations days ahead of time



Smart is: Leveraging sensor and communications technology
for real-time decision making
3
Natural Water Systems Management
 Innovative wireless
technology
 Dynamically adjustable City-wide
collection system Monitoring
 Large numbers of
sensors Innovative technology
merges with existing
 Aggregation of infrastructure
information
 Predict outcomes with
large scale models
 Fraction of the cost of
traditional solutions
Controls react
Key decisions based real time for optimal
on fact not assumptions performance



Smart is: Mitigating flooding incidents and managing
wastewater effectively
Intelligent Wastewater/Stormwater Management
3
High resolution weather and flooding models are used to generate accurate
Innovative technologies such as Smart Manhole flood maps with specifics on impact areas
Covers are used to detect sewer flow levels
Wireless network links monitoring
devices to central command center

Stormwater Management
Command Center
Data can also drawn from more traditional
SCADA/sensors systems.

Advanced analytics and
optimization engines generate
recommended actions for flood
avoidance

Search for all assets of the
Type „natural channel‟ with
condition = 3 in this area.
Valves, pumps or inflatable
Results are highlighted in
blue dams are controlled
All assets of the same
type in this area dynamically to balance inline
Sewer system data can also be highlighted in blue

sewer storage and avoid
linked with asset & workflow tools potential overflows.
to manage any specific
maintenance requests



Smart is: Integrating forecasts in to decision-making to optimize
business processes
3
Deep Thunder – Forecasts for
Weather-Sensitive Operations
 Issue: Weather-sensitive business operations are often
reactive to short-term (3 to 36 hours), local conditions (city,
county, state) due to unavailability of appropriate predicted
data at this scale
 Solution: Application of reliable, affordable, weather
models for predictive & proactive decision making &
operational planning
– Numerical weather forecasts coupled to
business processes
– Products and operations customized to
business problems
– Competitive advantage – enhanced efficiency, safety,
security and economic & societal benefit



Clients worldwide have gained benefits through water
management prediction and protection
3
Real-time Monitoring System : Smarter River and Estuary Protection :
Galway Bay uses real time monitoring system, sensors and Working with the Beacon Institute, IBM is helping enable
computational technology to collect and disseminate minute-to-minute monitoring of New York's Hudson River via
information on coastal conditions, marine life, pollution levels, an integrated sensor network, robotics, and computational
and is able to better predict weather threats, rogue waves, technology throughout the 315-mile river to understand and
and provide pollution alerts predict the effects of global warming, the movements of
migrating fish, and transport of pollutants

Smarter Levee Management and Flood Control: Smarter Weather Management:
In Netherlands, IBM is working with partners to build smarter IBM is applying high resolution weather forecasting capability
levees and flood management solutions that enable called Deep Thunder to predict damage ahead of time and
authorities to monitor infrastructure and changing flood optimize processes so that they can better mobilize resources,
conditions, utilize advanced decision tools to help prevent reduce restoration time, communicate more accurately, and
avoidable flooding incidents reduce emergency management costs



Why IBM?

 IBM understands both thebusiness processes and the technical architecture required
for an effective Smarter Water Management program

 Breadth and depth of resources: Advanced analytics, real-time monitoring systems,
sensors resolve the ―world‘s most complicated water management problems‖ (For Example:
Deep Thunder Weather Modeling, World Community Grid, Environmental Protection Agency, Ireland)

 IBM has recognized that its solutions be tailored to smaller organizations through
cloud technology and application of open standards approaches

 IBM has expanded water management capabilities around the world by establishing
Centers of Excellence (COE) for Water Management

 IBM has built establishing a Smarter Water Ecosystem with leading partners on sensing
technologies, software models, engineering consulting expertise, other innovations

 IBM provides assetsto leverage customer-preferred Geographical Information System
(GIS) applications.



IBM‘s experience includes working with water, electric and gas
utilities across the globe

IBM Burlington: IBM itself has realized dramatic economic and sustainability benefits implementing advanced water management systems. Using
Green SigmaTM methodologies, IBM has implemented a smarter water management solution in IBM Burlington‘s Semiconductor Fab that allowed us
to realize $3 million in cost savings and reduce water consumption by 27% while increasing production.

In a pioneering research project, for the first time,
Flood Control, scientists at IBM and the University of
Netherlands Aberdeen have collaborated to ―see‖ the structure
Hudson River of a marine compound from the deepest place on
the Earth using an atomic force microscope (AFM).
The results of the project open up new possibilities
in biological research which could lead to the faster
Galway Bay development of new medicines in the future.

IBM Electric and Gas Utility Implementations



Our solutions portfolio is complemented with our thought leadership
studies, the Centers of Excellence…

Smarter Water Management Solutions Home Page
COE (Centers of Excellence)
http://www.ibm.com/green/water

COE Smarter Water
Management Areas
Thought Leadership
CoE Netherlands Flood Management
GIO Report on Oceans and Water
CoE Ireland Marine Environment and
http://www.ibm.com/ibm/gio/water.html Water Quality

CoE Burlington US Industrial water

CoE Montpellier Using supercomputers for
water flow modeling
IBM Water Management Pains Summary Report
CoE Venice Tourism & Water
http://www-935.ibm.com/services/us/gbs/bus/pdf/ibm-
water-pains-report-jan09.pdf



…and the expertise of our business partners!

IBM and ESRI deliver Smarter Water Management solutions
integrating advanced analytics w/ Maximo asset management
software with the Esri GIS mapping applications
Cape Fear Public Utilities
DC Water Authority
IBM is developing complementary solutions
City of Corpus Christi
with expertise in areas such as architecture
Sacramento Area Sewer District
and water management, devices including
video cameras and smart meters, and city
services software – Among the Business
Partners working with IBM are AECOM, IBM has developed
Badger Meter, esri, Telvent, Veolia Water Interfaces into Badgers
North America and VirtualAgililty wireless meter reading and
leak detection applications
to be used at a customer
location, or in a cloud with IOC
Business
Customer Care and Billing/Intelligent Partners
Metering - Combination of Oracle
Siebel and Revenue Management
application with IBM services to provide
IBM and SAP deliver a
efficiencies in meter reading, rating and
refreshing solution for
billing
Fairfax County
City of Austin
Sydney Water

Terna deployed a unified communications and eMeter EnergyIP software
collaboration solution with IBM and IBM BP bundled on the IBM WebSphere
Cisco that provides tools to help employees Application Server running Tivoli
efficiently communicate and share information from Monitoring helping companies on
disparate locations Smart Grid application



Innovations from IBM – Leveraging the power of Community

Creek Watch: Smarter Water
Cures from the deep
through Citizen Science

Scientists at IBM and the  Exploration into using mobile
A global network of PCs devices to capture ―citizen
University of Aberdeen can "see"
the structure of a marine science‖ data/photos
compound from 35,814 feet  Partnering with University of Virginia  Collect simple environmental
below sea level, using an atomic model to predict effects of data about waterways
force microscope commercial development, fishing
and agriculture on Chesapeake Bay  IBM Research developing
application in consultation with
 Developing effective & efficient the California Water Board and
water filtering by simulating flow volunteer watershed groups
through carbon nanotubes with
Tsinghua University (China)
 Enabling Inforium Bioinformatics &
FIOCRUZ-Minas (Brazil) to seek
cures for schistosomiasis

Connected citizens contribute – and that can make many things smarter!


We‘ve only just begun to uncover what is possible in a Smarter Planet

The world will continue to become smaller, flatter and
smarter. We are moving into the age of the globally
integrated and intelligent economy, society and planet.

By systemically managing water and energy use, as well
as carbon emissions, smart organizations will realize true
sustainability while achieving real business benefits—
driving growth at the individual, organizational and
population levels.

Let‟s work together to drive real
progress in our world!



Trademarks and notes

IBM Corporation 2011

 IBM, the IBM logo and ibm.com are registered trademarks, and other company, product
or service names may be trademarks or service marks of International Business
Machines Corporation in the United States, other countries, or both. A current list of IBM
trademarks is available on the Web at ―Copyright and trademark information‖ at
www.ibm.com/legal/copytrade.shtml
 Adobe, the Adobe logo, PostScript, the PostScript logo, Cell Broadband Engine, Intel,
the Intel logo, Intel Inside, the Intel Inside logo, Intel Centrino, the Intel Centrino logo,
Celeron, Intel Xeon, Intel SpeedStep, Itanium, IT Infrastructure Library, ITIL, Java and
all Java-based trademarks, Linux, Microsoft, Windows, Windows NT, the Windows logo,
and UNIX are trademarks or service marks of others as described under ―Special
attributions‖ at: http://www.ibm.com/legal/copytrade.shtml#section-special
 Other company, product and service names may be trademarks or service marks of
others.
 References in this publication to IBM products or services do not imply that IBM intends
to make them available in all countries in which IBM operates.

© 2011 IBM Corporation


The bottom line is still top priority

Although the global economy is on the road to recovery,
many organizations may still be:
 Concerned about the high cost of acquiring and
maintaining technology
 Keeping a close watch on their IT investments
 Demanding that every investment provide a quick
return
 Conserving capital wherever possible
 Favoring short-term over long-term initiatives

“The economic downturn has rewritten the rules of IT investment, and IT organizations will need
more-rigorous investment management practices in order to adapt. Only then can IT organizations
meet the business requirement to continue to improve IT efficiency, while increasing the value
delivered to the enterprise.”
—Gartner Research, New Realities of IT Investment, September 27, 2010



IBM Global Financing can help

 IBM Global Financing helps companies
acquire the IT solutions they need, more
easily and cost-effectively, so they can:
– Preserve cash for strategic business
needs
– Obtain the solutions they need—
potentially without cutting back
 We are the world‘s largest technology
financier, providing services in more than
55 countries
 We work with more than 125,000 clients,
from small businesses to large enterprises,
including roughly 80% of the Fortune 100
 Our decades of IT expertise give us an
exceptional understanding of a company‘s
55+ 125,000+
technology and financial needs
countries clients



Support for your vision

IBM Global Financing We are well positioned We can help accelerate
delivers the IT financial to assist you with not only the implementation of
expertise and capabilities financing but also IT life- innovative solutions or
you need today to cycle management projects such as cloud
support your vision for challenges computing or business
tomorrow analytics


Let’s build a smarter planet smarter water management

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