SlideShare uma empresa Scribd logo
1 de 15
Digital Agenda Scoreboard 2013:
Italy
Basic broadband for all
by 2013
Standard fixed broadband* availability
adding wireless, EU coverage is 99.97%

*xDSL, Cable, FTTP and WiMax; Source: Point Topic
2
At least 30 Mbps for all
by 2020
NGA* availability (54% of EU homes)
But only 12% of EU rural areas are covered

* Next Generation Access (NGA): VDSL, Cable Docsis 3.0 and FTTP; Source: Point Topic
3
Fixed broadband
take-up
Fixed broadband lines penetration in the EU 28.8% (lines as a % of population)
(equivalent to 72.5% of EU homes subscribing to broadband)

Source: Communications Committee
4
Share of High-speed
broadband
20% of EU fixed broadband subscriptions are NGA

Source: Communications Committee
5
Fixed broadband lines
by speed
14.8% of EU fixed broadband subscriptions
are at least 30 Mbps and 3.4 % at least 100 Mbps

Source: Communications Committee
6
22% of Europeans have never used the Internet, 70% are
regular Internet users (at least once a week) (2012)

Source: Eurostat
7
Levels of computer skills

(2012)

Source: Eurostat

Moreover: in 2011, only 53% of European labour force judged their computer or Internet skills to
be sufficient if they were to look for a job or change job within a year (Eurostat).
8
ICT Professionals

Source: Empirica calculations based on Eurostat Labour Force Survey, 2011
9
Difficulties in recruiting ICT professionals
40% of EU Enterprises that recruited ICT specialists, had difficulties in filling IT vacancies

Source: Eurostat
10
Citizens engaging in eCommerce (domestic & cross border)
(% of all citizens, 2012)

Source: Eurostat
11
eCommerce: SMEs selling online
(% of all SMEs, 2012)

Source: Eurostat
12
eGovernment

•Electronic interaction by citizens* with public authorities
(2012)

Source: Eurostat

*Citizens aged between 25 and 54
Source: Eurostat

13
eGovernment

Take-up of eGovernment by SMEs

(2012)

While most large enterprises already use eGovernment services the take-up by
SMEs is slow

Source: Eurostat
14
To find out more visit

www.ec.europa.eu/digital-agenda/en/scoreboard

15

Mais conteúdo relacionado

Mais procurados

Amar-Telecom Industry-2016
Amar-Telecom Industry-2016Amar-Telecom Industry-2016
Amar-Telecom Industry-2016
Amarnath K
 
European FTTH/B panorama at end 2014
European FTTH/B panorama at end 2014 European FTTH/B panorama at end 2014
European FTTH/B panorama at end 2014
IDATE DigiWorld
 

Mais procurados (19)

Amar-Telecom Industry-2016
Amar-Telecom Industry-2016Amar-Telecom Industry-2016
Amar-Telecom Industry-2016
 
European FTTH/B panorama at end 2014
European FTTH/B panorama at end 2014 European FTTH/B panorama at end 2014
European FTTH/B panorama at end 2014
 
Future Networks: Superfast network rollout: the future of wireline and wirele...
Future Networks: Superfast network rollout: the future of wireline and wirele...Future Networks: Superfast network rollout: the future of wireline and wirele...
Future Networks: Superfast network rollout: the future of wireline and wirele...
 
The Regulatory Threat to Broadband
The Regulatory Threat to BroadbandThe Regulatory Threat to Broadband
The Regulatory Threat to Broadband
 
FTTx Panorama - Services & Positioning - Broadband World Forum 2013
FTTx Panorama - Services & Positioning - Broadband World Forum 2013FTTx Panorama - Services & Positioning - Broadband World Forum 2013
FTTx Panorama - Services & Positioning - Broadband World Forum 2013
 
Chris cheeseman, BT - FCCG interim report recommendations
Chris cheeseman, BT - FCCG interim report recommendationsChris cheeseman, BT - FCCG interim report recommendations
Chris cheeseman, BT - FCCG interim report recommendations
 
Belgian cable observatory - 12 septembre 2017 - IDATE DigiWorld
Belgian cable observatory -  12 septembre 2017 - IDATE DigiWorldBelgian cable observatory -  12 septembre 2017 - IDATE DigiWorld
Belgian cable observatory - 12 septembre 2017 - IDATE DigiWorld
 
FTTH Council - Panorama LATAM by Roland MONTAGNE, IDATE
FTTH Council - Panorama LATAM by Roland MONTAGNE, IDATEFTTH Council - Panorama LATAM by Roland MONTAGNE, IDATE
FTTH Council - Panorama LATAM by Roland MONTAGNE, IDATE
 
Ministry of ICT Sierra Leone presentation, Youth Engagement Summit Mauritius
Ministry of ICT Sierra Leone presentation, Youth Engagement Summit MauritiusMinistry of ICT Sierra Leone presentation, Youth Engagement Summit Mauritius
Ministry of ICT Sierra Leone presentation, Youth Engagement Summit Mauritius
 
Simon Pike, SPF - Creating a vision for uk leadership in 5G
Simon Pike, SPF - Creating a vision for uk leadership in 5GSimon Pike, SPF - Creating a vision for uk leadership in 5G
Simon Pike, SPF - Creating a vision for uk leadership in 5G
 
Wattle networks
Wattle networksWattle networks
Wattle networks
 
3G presentation.
3G presentation.3G presentation.
3G presentation.
 
Comcast ISP
Comcast ISPComcast ISP
Comcast ISP
 
Presenttion on ntc
Presenttion on ntcPresenttion on ntc
Presenttion on ntc
 
Implementing net neutrality: Sao Paolo Proteste Marco Civil 17/3/2015
Implementing net neutrality: Sao Paolo Proteste Marco Civil 17/3/2015Implementing net neutrality: Sao Paolo Proteste Marco Civil 17/3/2015
Implementing net neutrality: Sao Paolo Proteste Marco Civil 17/3/2015
 
Yulia Kossykh, Fronteir Economics - Incentives to invest in 5g - presentation...
Yulia Kossykh, Fronteir Economics - Incentives to invest in 5g - presentation...Yulia Kossykh, Fronteir Economics - Incentives to invest in 5g - presentation...
Yulia Kossykh, Fronteir Economics - Incentives to invest in 5g - presentation...
 
Ca1 research on broadband
Ca1 research on broadbandCa1 research on broadband
Ca1 research on broadband
 
2017 FTTH Panorama LATAM - Roland Montagne - IDATE DigiWorld
2017 FTTH Panorama LATAM - Roland Montagne - IDATE DigiWorld2017 FTTH Panorama LATAM - Roland Montagne - IDATE DigiWorld
2017 FTTH Panorama LATAM - Roland Montagne - IDATE DigiWorld
 
Satellite Broadband
Satellite BroadbandSatellite Broadband
Satellite Broadband
 

Destaque (8)

Computec 2011
Computec 2011Computec 2011
Computec 2011
 
L’esperienza dell’Intranet di Regione Veneto
L’esperienza dell’Intranet di Regione VenetoL’esperienza dell’Intranet di Regione Veneto
L’esperienza dell’Intranet di Regione Veneto
 
Il progetto sito web istituzionale
Il progetto sito web istituzionaleIl progetto sito web istituzionale
Il progetto sito web istituzionale
 
Accademia Nazionale della Politica - Intervento sull'Open Government
Accademia Nazionale della Politica - Intervento sull'Open GovernmentAccademia Nazionale della Politica - Intervento sull'Open Government
Accademia Nazionale della Politica - Intervento sull'Open Government
 
Conoscenza e PA
Conoscenza e PAConoscenza e PA
Conoscenza e PA
 
Scuola politica Padova 14 aprile 2014
Scuola politica Padova 14 aprile 2014Scuola politica Padova 14 aprile 2014
Scuola politica Padova 14 aprile 2014
 
Dalla Intranet alla Internet
Dalla Intranet alla InternetDalla Intranet alla Internet
Dalla Intranet alla Internet
 
Nuove tecnologie e metodologie per la formazione a distanza.
Nuove tecnologie e metodologie per la formazione a distanza.Nuove tecnologie e metodologie per la formazione a distanza.
Nuove tecnologie e metodologie per la formazione a distanza.
 

Semelhante a Digital Agenda Scoreboard - country presentation for Italy

Session 5 Gabrielle Gauthey Communications Regulation Time To Start Over
Session 5 Gabrielle Gauthey Communications Regulation Time To Start OverSession 5 Gabrielle Gauthey Communications Regulation Time To Start Over
Session 5 Gabrielle Gauthey Communications Regulation Time To Start Over
guest6559451
 
2011-septembre-JoR-From-copper-to-Fibre
2011-septembre-JoR-From-copper-to-Fibre2011-septembre-JoR-From-copper-to-Fibre
2011-septembre-JoR-From-copper-to-Fibre
Anh Tuc Nguyen
 
Ken Ducatel (DG Info Society): Local Broadband Policies in Europe - Public Ac...
Ken Ducatel (DG Info Society): Local Broadband Policies in Europe - Public Ac...Ken Ducatel (DG Info Society): Local Broadband Policies in Europe - Public Ac...
Ken Ducatel (DG Info Society): Local Broadband Policies in Europe - Public Ac...
Frederik Temmermans
 

Semelhante a Digital Agenda Scoreboard - country presentation for Italy (20)

Ftth b in rural areas
Ftth b in rural areasFtth b in rural areas
Ftth b in rural areas
 
Market trends deals in the dutch fiber optics sector (2014)
Market trends  deals in the dutch fiber optics sector (2014)Market trends  deals in the dutch fiber optics sector (2014)
Market trends deals in the dutch fiber optics sector (2014)
 
Communications Regulation in the US and Europe
Communications Regulation in the US and EuropeCommunications Regulation in the US and Europe
Communications Regulation in the US and Europe
 
Session 5 Gabrielle Gauthey Communications Regulation Time To Start Over
Session 5 Gabrielle Gauthey Communications Regulation Time To Start OverSession 5 Gabrielle Gauthey Communications Regulation Time To Start Over
Session 5 Gabrielle Gauthey Communications Regulation Time To Start Over
 
Speeding-up the Broadband Ubiquity in Europe
Speeding-up the Broadband Ubiquity in EuropeSpeeding-up the Broadband Ubiquity in Europe
Speeding-up the Broadband Ubiquity in Europe
 
2011-septembre-JoR-From-copper-to-Fibre
2011-septembre-JoR-From-copper-to-Fibre2011-septembre-JoR-From-copper-to-Fibre
2011-septembre-JoR-From-copper-to-Fibre
 
Eu Digital Agenda Scoreboard for Romania
Eu Digital Agenda Scoreboard for RomaniaEu Digital Agenda Scoreboard for Romania
Eu Digital Agenda Scoreboard for Romania
 
IDATE DigiWorld -FTTx markets public - Roland MONTAGNE
IDATE DigiWorld -FTTx markets public - Roland MONTAGNEIDATE DigiWorld -FTTx markets public - Roland MONTAGNE
IDATE DigiWorld -FTTx markets public - Roland MONTAGNE
 
IDATE DigiWorld - FTTH global perspective 241017 Gigabit VF - Roland Montagne
IDATE DigiWorld - FTTH global perspective 241017 Gigabit VF - Roland MontagneIDATE DigiWorld - FTTH global perspective 241017 Gigabit VF - Roland Montagne
IDATE DigiWorld - FTTH global perspective 241017 Gigabit VF - Roland Montagne
 
Broadband deployment: Comparative approaches between Europe, UK, and Australia
Broadband deployment: Comparative approaches between Europe, UK, and AustraliaBroadband deployment: Comparative approaches between Europe, UK, and Australia
Broadband deployment: Comparative approaches between Europe, UK, and Australia
 
FTTH Council 2016 - press conference for LATAM Europe - Roland MONTAGNE IDATE
FTTH Council 2016 - press conference for LATAM Europe - Roland MONTAGNE IDATEFTTH Council 2016 - press conference for LATAM Europe - Roland MONTAGNE IDATE
FTTH Council 2016 - press conference for LATAM Europe - Roland MONTAGNE IDATE
 
FTTH market in europe: status and analysis in 2015 - Roland Montagne, IDATE D...
FTTH market in europe: status and analysis in 2015 - Roland Montagne, IDATE D...FTTH market in europe: status and analysis in 2015 - Roland Montagne, IDATE D...
FTTH market in europe: status and analysis in 2015 - Roland Montagne, IDATE D...
 
Ken Ducatel (DG Info Society): Local Broadband Policies in Europe - Public Ac...
Ken Ducatel (DG Info Society): Local Broadband Policies in Europe - Public Ac...Ken Ducatel (DG Info Society): Local Broadband Policies in Europe - Public Ac...
Ken Ducatel (DG Info Society): Local Broadband Policies in Europe - Public Ac...
 
Ken Ducatel
Ken DucatelKen Ducatel
Ken Ducatel
 
Broadband Benchmark in EaP countries
Broadband Benchmark in EaP countriesBroadband Benchmark in EaP countries
Broadband Benchmark in EaP countries
 
Role of the state in NGN deployment in Europe - Miquel Oliver
Role of the state in NGN deployment in Europe - Miquel OliverRole of the state in NGN deployment in Europe - Miquel Oliver
Role of the state in NGN deployment in Europe - Miquel Oliver
 
Gabrielle Gauthey NextGen 09
Gabrielle Gauthey NextGen 09Gabrielle Gauthey NextGen 09
Gabrielle Gauthey NextGen 09
 
Wsis10 alf reporting-c2
Wsis10 alf reporting-c2Wsis10 alf reporting-c2
Wsis10 alf reporting-c2
 
Creating a new landscape for satellite broadband over Europe and beyond
Creating a new landscape for satellite broadband over Europe and beyondCreating a new landscape for satellite broadband over Europe and beyond
Creating a new landscape for satellite broadband over Europe and beyond
 
How telecommunications are changing the world and themselves
How telecommunications are changing the world and themselvesHow telecommunications are changing the world and themselves
How telecommunications are changing the world and themselves
 

Mais de Gianluigi Cogo

Mais de Gianluigi Cogo (20)

La produzione e la gestione degli Open Data
La produzione e la gestione degli Open DataLa produzione e la gestione degli Open Data
La produzione e la gestione degli Open Data
 
AI GENERATIVE INCUBO O OPPORTUNITÀ PER GLI HR
AI GENERATIVE INCUBO O OPPORTUNITÀ PER GLI HRAI GENERATIVE INCUBO O OPPORTUNITÀ PER GLI HR
AI GENERATIVE INCUBO O OPPORTUNITÀ PER GLI HR
 
Digitale e sostenibilità
Digitale e sostenibilitàDigitale e sostenibilità
Digitale e sostenibilità
 
ABILITARE IL LAVORO IBRIDO CON LA SOCIAL COLLABORATION
ABILITARE IL LAVORO IBRIDO CON LA SOCIAL COLLABORATIONABILITARE IL LAVORO IBRIDO CON LA SOCIAL COLLABORATION
ABILITARE IL LAVORO IBRIDO CON LA SOCIAL COLLABORATION
 
Le strategie della UE per il digitale
Le strategie della UE per il digitaleLe strategie della UE per il digitale
Le strategie della UE per il digitale
 
Fare business con gli open data.pdf
Fare business con gli open data.pdfFare business con gli open data.pdf
Fare business con gli open data.pdf
 
2020 dicembre xmasbarcamp
2020 dicembre xmasbarcamp2020 dicembre xmasbarcamp
2020 dicembre xmasbarcamp
 
Estratto slide sul Lavoro Agile
Estratto slide sul Lavoro AgileEstratto slide sul Lavoro Agile
Estratto slide sul Lavoro Agile
 
Elementi, spunti, buone pratiche e progettualità utili per valutare le perfor...
Elementi, spunti, buone pratiche e progettualità utili per valutare le perfor...Elementi, spunti, buone pratiche e progettualità utili per valutare le perfor...
Elementi, spunti, buone pratiche e progettualità utili per valutare le perfor...
 
Il lavoro agile negli enti locali
Il lavoro agile negli enti localiIl lavoro agile negli enti locali
Il lavoro agile negli enti locali
 
Veneto region open data projects
Veneto region open data projectsVeneto region open data projects
Veneto region open data projects
 
Government Delivery models
Government Delivery modelsGovernment Delivery models
Government Delivery models
 
Civic e Urban hacking
Civic e Urban hackingCivic e Urban hacking
Civic e Urban hacking
 
Agende digitali locali
Agende digitali localiAgende digitali locali
Agende digitali locali
 
2019 dicembre cogo - Webinar lavoro agile
2019 dicembre cogo - Webinar lavoro agile2019 dicembre cogo - Webinar lavoro agile
2019 dicembre cogo - Webinar lavoro agile
 
Oltre gli Open Data. Il patrimonio informativo regionale per le scelte di gov...
Oltre gli Open Data. Il patrimonio informativo regionale per le scelte di gov...Oltre gli Open Data. Il patrimonio informativo regionale per le scelte di gov...
Oltre gli Open Data. Il patrimonio informativo regionale per le scelte di gov...
 
Iniziative di Regione Veneto in ambito Open Data e Open Innovation
Iniziative di Regione Veneto in ambito Open Data e Open InnovationIniziative di Regione Veneto in ambito Open Data e Open Innovation
Iniziative di Regione Veneto in ambito Open Data e Open Innovation
 
Etica Hacker ed Innovazione Sociale
Etica Hacker ed Innovazione Sociale Etica Hacker ed Innovazione Sociale
Etica Hacker ed Innovazione Sociale
 
Dall'Open Data alla Open Innovation - Kyenote speech al SAS Forum 2018
Dall'Open Data alla Open Innovation - Kyenote speech al SAS Forum 2018Dall'Open Data alla Open Innovation - Kyenote speech al SAS Forum 2018
Dall'Open Data alla Open Innovation - Kyenote speech al SAS Forum 2018
 
Odeon Project Kick Off Meeting - Interreg Med
Odeon Project Kick Off Meeting - Interreg MedOdeon Project Kick Off Meeting - Interreg Med
Odeon Project Kick Off Meeting - Interreg Med
 

Último

Why Teams call analytics are critical to your entire business
Why Teams call analytics are critical to your entire businessWhy Teams call analytics are critical to your entire business
Why Teams call analytics are critical to your entire business
panagenda
 

Último (20)

Apidays New York 2024 - Passkeys: Developing APIs to enable passwordless auth...
Apidays New York 2024 - Passkeys: Developing APIs to enable passwordless auth...Apidays New York 2024 - Passkeys: Developing APIs to enable passwordless auth...
Apidays New York 2024 - Passkeys: Developing APIs to enable passwordless auth...
 
ProductAnonymous-April2024-WinProductDiscovery-MelissaKlemke
ProductAnonymous-April2024-WinProductDiscovery-MelissaKlemkeProductAnonymous-April2024-WinProductDiscovery-MelissaKlemke
ProductAnonymous-April2024-WinProductDiscovery-MelissaKlemke
 
Corporate and higher education May webinar.pptx
Corporate and higher education May webinar.pptxCorporate and higher education May webinar.pptx
Corporate and higher education May webinar.pptx
 
ICT role in 21st century education and its challenges
ICT role in 21st century education and its challengesICT role in 21st century education and its challenges
ICT role in 21st century education and its challenges
 
Six Myths about Ontologies: The Basics of Formal Ontology
Six Myths about Ontologies: The Basics of Formal OntologySix Myths about Ontologies: The Basics of Formal Ontology
Six Myths about Ontologies: The Basics of Formal Ontology
 
Biography Of Angeliki Cooney | Senior Vice President Life Sciences | Albany, ...
Biography Of Angeliki Cooney | Senior Vice President Life Sciences | Albany, ...Biography Of Angeliki Cooney | Senior Vice President Life Sciences | Albany, ...
Biography Of Angeliki Cooney | Senior Vice President Life Sciences | Albany, ...
 
Artificial Intelligence Chap.5 : Uncertainty
Artificial Intelligence Chap.5 : UncertaintyArtificial Intelligence Chap.5 : Uncertainty
Artificial Intelligence Chap.5 : Uncertainty
 
presentation ICT roal in 21st century education
presentation ICT roal in 21st century educationpresentation ICT roal in 21st century education
presentation ICT roal in 21st century education
 
Apidays New York 2024 - The Good, the Bad and the Governed by David O'Neill, ...
Apidays New York 2024 - The Good, the Bad and the Governed by David O'Neill, ...Apidays New York 2024 - The Good, the Bad and the Governed by David O'Neill, ...
Apidays New York 2024 - The Good, the Bad and the Governed by David O'Neill, ...
 
Why Teams call analytics are critical to your entire business
Why Teams call analytics are critical to your entire businessWhy Teams call analytics are critical to your entire business
Why Teams call analytics are critical to your entire business
 
Exploring Multimodal Embeddings with Milvus
Exploring Multimodal Embeddings with MilvusExploring Multimodal Embeddings with Milvus
Exploring Multimodal Embeddings with Milvus
 
[BuildWithAI] Introduction to Gemini.pdf
[BuildWithAI] Introduction to Gemini.pdf[BuildWithAI] Introduction to Gemini.pdf
[BuildWithAI] Introduction to Gemini.pdf
 
How to Troubleshoot Apps for the Modern Connected Worker
How to Troubleshoot Apps for the Modern Connected WorkerHow to Troubleshoot Apps for the Modern Connected Worker
How to Troubleshoot Apps for the Modern Connected Worker
 
Vector Search -An Introduction in Oracle Database 23ai.pptx
Vector Search -An Introduction in Oracle Database 23ai.pptxVector Search -An Introduction in Oracle Database 23ai.pptx
Vector Search -An Introduction in Oracle Database 23ai.pptx
 
Repurposing LNG terminals for Hydrogen Ammonia: Feasibility and Cost Saving
Repurposing LNG terminals for Hydrogen Ammonia: Feasibility and Cost SavingRepurposing LNG terminals for Hydrogen Ammonia: Feasibility and Cost Saving
Repurposing LNG terminals for Hydrogen Ammonia: Feasibility and Cost Saving
 
WSO2's API Vision: Unifying Control, Empowering Developers
WSO2's API Vision: Unifying Control, Empowering DevelopersWSO2's API Vision: Unifying Control, Empowering Developers
WSO2's API Vision: Unifying Control, Empowering Developers
 
Connector Corner: Accelerate revenue generation using UiPath API-centric busi...
Connector Corner: Accelerate revenue generation using UiPath API-centric busi...Connector Corner: Accelerate revenue generation using UiPath API-centric busi...
Connector Corner: Accelerate revenue generation using UiPath API-centric busi...
 
AWS Community Day CPH - Three problems of Terraform
AWS Community Day CPH - Three problems of TerraformAWS Community Day CPH - Three problems of Terraform
AWS Community Day CPH - Three problems of Terraform
 
Platformless Horizons for Digital Adaptability
Platformless Horizons for Digital AdaptabilityPlatformless Horizons for Digital Adaptability
Platformless Horizons for Digital Adaptability
 
Understanding the FAA Part 107 License ..
Understanding the FAA Part 107 License ..Understanding the FAA Part 107 License ..
Understanding the FAA Part 107 License ..
 

Digital Agenda Scoreboard - country presentation for Italy

  • 2. Basic broadband for all by 2013 Standard fixed broadband* availability adding wireless, EU coverage is 99.97% *xDSL, Cable, FTTP and WiMax; Source: Point Topic 2
  • 3. At least 30 Mbps for all by 2020 NGA* availability (54% of EU homes) But only 12% of EU rural areas are covered * Next Generation Access (NGA): VDSL, Cable Docsis 3.0 and FTTP; Source: Point Topic 3
  • 4. Fixed broadband take-up Fixed broadband lines penetration in the EU 28.8% (lines as a % of population) (equivalent to 72.5% of EU homes subscribing to broadband) Source: Communications Committee 4
  • 5. Share of High-speed broadband 20% of EU fixed broadband subscriptions are NGA Source: Communications Committee 5
  • 6. Fixed broadband lines by speed 14.8% of EU fixed broadband subscriptions are at least 30 Mbps and 3.4 % at least 100 Mbps Source: Communications Committee 6
  • 7. 22% of Europeans have never used the Internet, 70% are regular Internet users (at least once a week) (2012) Source: Eurostat 7
  • 8. Levels of computer skills (2012) Source: Eurostat Moreover: in 2011, only 53% of European labour force judged their computer or Internet skills to be sufficient if they were to look for a job or change job within a year (Eurostat). 8
  • 9. ICT Professionals Source: Empirica calculations based on Eurostat Labour Force Survey, 2011 9
  • 10. Difficulties in recruiting ICT professionals 40% of EU Enterprises that recruited ICT specialists, had difficulties in filling IT vacancies Source: Eurostat 10
  • 11. Citizens engaging in eCommerce (domestic & cross border) (% of all citizens, 2012) Source: Eurostat 11
  • 12. eCommerce: SMEs selling online (% of all SMEs, 2012) Source: Eurostat 12
  • 13. eGovernment •Electronic interaction by citizens* with public authorities (2012) Source: Eurostat *Citizens aged between 25 and 54 Source: Eurostat 13
  • 14. eGovernment Take-up of eGovernment by SMEs (2012) While most large enterprises already use eGovernment services the take-up by SMEs is slow Source: Eurostat 14
  • 15. To find out more visit www.ec.europa.eu/digital-agenda/en/scoreboard 15