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Do's and Don’ts of
Business Blogging
Dave Rigotti
June 5, 2009


                 1
“WIIFM”

 Learn basics of blogging

 Link current marketing

 Maximize and measure effectiveness

 Links to most used resources

 Learn from real corporate blogs
  through case studies

                                       2
Should I blog?

 Useful
 Unique
 Updated




                  http://farm2.static.flickr.com/1211/592835533_979
                  5acd412_m.jpg                                     3
How do I get started?

1. Designate a blog leader

2. Identify an audience

3. Use WordPress

4. Get key people on board

5. Start and and continue creating great
  content
6. Establish tone and frequency

                                           4
What should I write about?

 Anything your readers might like

 Avoid the constant “pitch” blog

 REMEMBER: It’s a direct, two-way
 communication




                                     5
How do I integrate my
current marketing efforts?
             Meatball Sundae by
              Seth Godin
             Include current
              marketing content
              on blog
             Include blog in
              current marketing

                                   6
How do I maximize
               effectiveness?
 11 plugins every WordPress blog should
     have
1.   All in One SEO Pack
2.   Google XML Sitemaps
3.   Popular Posts
4.   Subscribe To Comments
5.   Twitter Tools                    http://www.bloghighlight.com/wp-
                                      content/uploads/wordpress/wordpress
6.   WP125                            -plugin.gif
7.   Yet Another Related Posts Plugin

 Ask for readers to participate

                                                                            7
How do I measure
           effectiveness?
 Exposure is good

 Engagement / action is
 better


    Make sure you’re
   measuring the right
        things!
                           http://www.classicleaners.com/T
                           ape_Measure.jpg

                                                             8
What are some other tips?

 Publish RSS in full-text, not summary

 Tell stories and facilitate a conversation

 Make it easy to comment

 Encourage company-wide
  engagement

 Legality of content

                                               9
What are some resources?

 Software: http://wordpress.org/, http://wordpress.com/

 Webmaster Centers:
  http://www.bing.com/webmaster, http://www.google.
  com/webmasters/, http://siteexplorer.search.yahoo.co
  m/

 Webhosting:
  http://www.liquidweb.com/, http://mediatemple.net/

 Theme: http://diythemes.com/thesis/

 Further Reading:
  http://www.problogger.net/, http://weblogtoolscollectio
  n.com/, http://www.dailyblogtips.com/
                                                            10
Case Study #1: FreshBooks

 http://freshbooks.com
  /blog
 Similar design
 Value-add content
 Great use of content
  type (text, pictures,
  video)
 Easy to subscribe to
 Overview of FB and
  the blog
                              11
Case Study #2: 37signals

             http://37signals.com/s
              vn/
             Single out products in
              sidebar
             Human component
             Lots of interesting
              content
             Recent tweets
             Clear search bar
             Easy to comment
                                       12
Case Study #3: Aptera

 http://aptera.com/blo
  g/
 No connection with
  main site
 No events on
  calendar
 No search
 No most popular posts
 Sporadic post dates

                               13
The takeaways.

1. Not for every organization

2. Two-way conversation

3. Create great content

4. It’s ok to ask, if you’re willing to give

5. Engagement is better than exposure


                                               14
Thank you for your attention.
Please continue the discussion on the Ning
community and my blog or Twitter.

 E: mail@daverigotti.com

 T: @drigotti

 B: http://daverigotti.com

 L: http://www.linkedin.com/in/daverigotti




                                              15
About the author.

                                 Dave Rigotti is a
                                 writer, speaker, and Internet
                                 marketer. He’s work(s/ed) with
                                 some of the most well-known
                                 and influential brands in the
                                 world, conducting search
                                 engine optimization and
                                 developing marketing
                                 communication strategies. In
                                 July, he will be joining Microsoft
                                 as a consumer-focused
                                 marketer on Bing (formerly Live
 Blog: http://daverigotti.com
                                 Search), Microsoft’s search
 Twitter: @drigotti
                                 engine. Read more by clicking
                                 here.

                                                                      16

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Do's And Dont's Of Business Blogging

  • 1. Do's and Don’ts of Business Blogging Dave Rigotti June 5, 2009 1
  • 2. “WIIFM”  Learn basics of blogging  Link current marketing  Maximize and measure effectiveness  Links to most used resources  Learn from real corporate blogs through case studies 2
  • 3. Should I blog?  Useful  Unique  Updated http://farm2.static.flickr.com/1211/592835533_979 5acd412_m.jpg 3
  • 4. How do I get started? 1. Designate a blog leader 2. Identify an audience 3. Use WordPress 4. Get key people on board 5. Start and and continue creating great content 6. Establish tone and frequency 4
  • 5. What should I write about?  Anything your readers might like  Avoid the constant “pitch” blog  REMEMBER: It’s a direct, two-way communication 5
  • 6. How do I integrate my current marketing efforts?  Meatball Sundae by Seth Godin  Include current marketing content on blog  Include blog in current marketing 6
  • 7. How do I maximize effectiveness?  11 plugins every WordPress blog should have 1. All in One SEO Pack 2. Google XML Sitemaps 3. Popular Posts 4. Subscribe To Comments 5. Twitter Tools http://www.bloghighlight.com/wp- content/uploads/wordpress/wordpress 6. WP125 -plugin.gif 7. Yet Another Related Posts Plugin  Ask for readers to participate 7
  • 8. How do I measure effectiveness?  Exposure is good  Engagement / action is better Make sure you’re measuring the right things! http://www.classicleaners.com/T ape_Measure.jpg 8
  • 9. What are some other tips?  Publish RSS in full-text, not summary  Tell stories and facilitate a conversation  Make it easy to comment  Encourage company-wide engagement  Legality of content 9
  • 10. What are some resources?  Software: http://wordpress.org/, http://wordpress.com/  Webmaster Centers: http://www.bing.com/webmaster, http://www.google. com/webmasters/, http://siteexplorer.search.yahoo.co m/  Webhosting: http://www.liquidweb.com/, http://mediatemple.net/  Theme: http://diythemes.com/thesis/  Further Reading: http://www.problogger.net/, http://weblogtoolscollectio n.com/, http://www.dailyblogtips.com/ 10
  • 11. Case Study #1: FreshBooks  http://freshbooks.com /blog  Similar design  Value-add content  Great use of content type (text, pictures, video)  Easy to subscribe to  Overview of FB and the blog 11
  • 12. Case Study #2: 37signals  http://37signals.com/s vn/  Single out products in sidebar  Human component  Lots of interesting content  Recent tweets  Clear search bar  Easy to comment 12
  • 13. Case Study #3: Aptera  http://aptera.com/blo g/  No connection with main site  No events on calendar  No search  No most popular posts  Sporadic post dates 13
  • 14. The takeaways. 1. Not for every organization 2. Two-way conversation 3. Create great content 4. It’s ok to ask, if you’re willing to give 5. Engagement is better than exposure 14
  • 15. Thank you for your attention. Please continue the discussion on the Ning community and my blog or Twitter.  E: mail@daverigotti.com  T: @drigotti  B: http://daverigotti.com  L: http://www.linkedin.com/in/daverigotti 15
  • 16. About the author. Dave Rigotti is a writer, speaker, and Internet marketer. He’s work(s/ed) with some of the most well-known and influential brands in the world, conducting search engine optimization and developing marketing communication strategies. In July, he will be joining Microsoft as a consumer-focused marketer on Bing (formerly Live  Blog: http://daverigotti.com Search), Microsoft’s search  Twitter: @drigotti engine. Read more by clicking here. 16

Notas do Editor

  1. Everything has come from my learnings as being a blogger since 2005 and consulting for some of the most well-known brands on blogging. I’ve also worked with a number of SMBs as well.
  2. When blogs were first introduced, it used to stand out, just because a company was doing it. However, there are now hundreds of millions of blogs. With low barriers to entry it seems every one is doing it, but many aren’t doing it right. Purple Cow by Seth Godin. Blogs need to be useful (to audience), unique (to audience), and updated (to audience).
  3. Someone with connections in the company that can be committed to the project – even outside of workPast customers, possible customers, community, industry, internal, etcCan either be Wordpress.org or .com… but I prefer .org because of the ability to greatly customize.That can understand the needOtherwise the blog is pretty uselessContinuity
  4. Examples of content readers might enjoy: Pictures of the office or events Exclusive content, coupons, or items Industry reviews, analysis, or insight New product releases or product demos
  5. Read the blog post. Here are some of the “best” ones that related to maximizing exposure and engagement. It’s ok to ask readers to participate, for feedback, etc. Actually, I encourage it. Respond to it and take action.
  6. Exposure is visitors, views, etcEngagement / action is comments per post, ReTweets of blog post, Tell a friend” uses, etc