Marketplace and Quality Assurance Presentation - Vincent Chirchir
Social media policies for smdaybe
1. Social Media activities
• Awareness Building
• Inventory Services
• Policy Creation
• Training
• Monitoring
Mic Adam
• Market research
2. Agenda
• Social Media Policy Survey Overview
(Vanguard Leadership – October-November 2012)
• Steps towards a Social Media Policy
• Social Media Policies made simple
4. Frequency of access
70
60
50 Daily
40 Weekly
30 Monthly
20 No account
10
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(c) Vanguard Leadership – Oct-Nov 2012
15. Topics that need answering
• Legal Framework?
• Policy or Guidelines?
• Why do you need a policy?
• Who makes the policy?
• Perspectives of the policy?
• How do you make a policy?
• What needs to be in the policy?
• How do you implement a policy?
16. First, the legal framework…
• No specific social media legislation
• CAO 81 & 38
• “Wet op privacy” – (8/12/92)
• Impact of general legislation
• Labour law
• Privacy law
• Intellectual property law
• Other laws (slander; stalking; etc.)
17. Guidelines or Policy
• Policy is official and enforceable
• Control legal burden
• Cover HR items
• Identify risk
• Guideline is a suggestion and not enforceable
• Communication piece
• Motivate and inspire users (ambassadors)
• Create positive frame of mind
18. Who contributes to the policy?
And Why?
Marketing
HR
IT
Legal
Mngt Team
Employees
Unions
19. How to create a social media policy?
• Social media policy creation
software
• http://socialmedia.policytool.net/
• http://socialpolicygenerator.com
• Social media policy examples
• http://socialmediagovernance.c
om/policies.php
• Write one your own
20. How Long Is your SMP?
6%
38%
1 page
2-3 pages
4+ pages
56%
(c) Vanguard Leadership – Oct-Nov 2012
22. So
M
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om O De
pa ve fin
0
10
20
30
40
50
60
ny r v t
ie ion
So w s
M So
e
42,9
Sp
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es c
32,1
pe ou
Em rs nts
Em p o n
21,4
pl loy Ru
oy ee ls
ee R
28,4
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es ide s
10,7
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ps Ch
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eq
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ue Don
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What content does the SM P focus on?
50
ce
ss
10,7
(c) Vanguard Leadership – Oct-Nov 2012