Sample content Service Request: Business Systems Final Table of Contents Company Overview Page 3 Service Request Page 3 Current system Challenges Page 4-8 Accounting and Finance Page 4 Human resources Page 5 Legal Department Page 7 Sales and Marketing Page 8 Solution Page 8-14 Accounting and Finance Page 8-10 Hardware Page 9 Software Page 10 Training Page 10 Human resources Page 11 Legal Department Page 12 Hardware Page 12 Software Page 12 Sales and Marketing Page 12-14 Hardware Page 12 Software Page 14 Conclusion Page 14 References Page 16 Company Overview Riordan Manufacturing is a plastic industry that has lavished the advantages of complicated data clients to ensure the revision of the company’s important files while implementing authorization to the data and files to all coverage sites of the company. These sites are located in San Jose, Califo

1. BSA 310 Week 5 Team C Final paper
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Sample content
Service Request: Business Systems
Final
Table of Contents

2. Company Overview Page 3
Service Request Page 3
Current system Challenges Page 4-8
Accounting and Finance Page 4
Human resources Page 5
Legal Department Page 7
Sales and Marketing Page 8
Solution Page 8-14
Accounting and Finance Page 8-10
Hardware Page 9
Software Page 10
Training Page 10
Human resources Page 11
Legal Department Page 12
Hardware Page 12
Software Page 12
Sales and Marketing Page 12-14
Hardware Page 12
Software Page 14

3. Conclusion Page 14
References Page 16
Company Overview
Riordan Manufacturing is a plastic industry that has lavished the advantages of
complicated data clients to ensure the revision of the company’s important files
while implementing authorization to the data and files to all coverage sites of the
company. These sites are located in San Jose, California as the corporation’s
main office; Pontiac, Albany, Michigan, Georgia and a partnership investment in
China. The client is in dire commitment of revisions to guarantee company safety
and flexibility is attained. Last 1992 Riordan Manufacturing introduced various
financial systems, which is utilized in many areas within the corporation.
Riordan manufacturing is an international plastics industry with 550 workers.
Riordan Manufacturing is controlled by Riordan Industries, a fortune 1000
corporation located in California with a billion or more in profits. Chemistry
educator, Dr Riordan established the corporation last 1991 and expanded to an
international association with sites in Michigan, China and Georgia.
Service request
Riordan Manufacturing set an accommodation petition for all sites to analyze
currently functioning business systems. All locations in the company are utilizing
different business systems that of which symbolize disputes. The company is
required to know the dilemma and come up with answers. The customary systems
varies in each site and results to affinity concerns; the Michigan plant’s application
system provider is already unavailable for service making no authorization to
amends and adjustments. San Jose accounting programs exclude source codes,
terminating the capacity to update and revise the application.
Current System Challenges
Accounting and Finance
The F&A department’s information are supplied from different documents;
some information are located in printouts and must be re-encoded while the rest of
the information are required to be changed to the appropriate account codes.
Switching time on Income Statements and Balance sheets (derived on the time
needed to accomplish the assignment) is a waste of time; developing in
burdensome monthly analysis and reports. Sales and Marketing schemes prepare

4. to integrate user dating utilizing a CRM client; accepting Past Marketing schemes
and analysis, Historical Sales and Sales information retrieval to construct a
persistent transmission of data to Sales and Marketing. This permits the group to
utilize the data to devise tactics for imminent advertising schemes and cost. There
is a requirement to revise the systems and utilize the programs consistently among
the departments of the company. Establish a database that can integrate
information gathering using automated documenting and accounting; introducing
advanced accounting programs at all regions develop the capacity to split data and
lessen time concerns in organizing documents and articles. Start a distant technical
service to support every region from a site.
Riordan Manufacturing has obtained manufacturing factories in various regions
and the most latest one is in China; as an impact the main headquarters and three
factories in the US are utilizing distinct programs for business requirements. A
dilemma remained on account of every region is executing a program which is
inappropriate to other regions; as information for Pontiac, MI and Albany, GA is
transmitted by soft copies and printouts, granting the needed data to the
corporation main office which is located in San Jose, CA, which is not at all
practical as the General Ledger is regularly a month behind. The information and
documents is needed to be modified to the main office’s client and encoded while
the printouts will be manually encoded to the client. The latest client is not at all
practical or profitable. The client at the main office is the principal financial system
accompanied by the precise company portfolio to involve stock and accountability,
general ledger, payroll, accounts payable and receivable and supplementary
enterprise authorization programs.
Human Resources
The HR department of Riordan Manufacturing is presently utilizing HRIS as the
network suitable for payroll, common individual data, individual privileges on taxes,
hiring date, seniority date (not same as the hire rate) official data involving
administrator and department identification information for influential intentions and
day off periods for personnel. The payroll employee in charge, permit data
adjustments that needs authorization in formal encoding with the corporation
documents to adjust the network. Rules and regulations are shared between many
regions, designing how the network functions. The regions involve yearly pay
changes, personnel and labor connections, personnel identification systems,
settlements philosophy, employee acknowledgement agendas, education and
training, international functions, personnel hiring and choosing agendas, salary
grades and important functions. In this division, every region analyzes how the
personnel must be compensated and influenced. This division also designs
specifications that can influence the corporation.

5. Today, the corporation utilizes spreadsheet programs, Microsoft Excel, for
information storing and encoding. These documents are always kept in differing
areas based on their contents. The Spreadsheet program is installed for function
categorization that contains; heading, stance in corporate ranking, training and
knowledge gathered. The corporate ranking is illustrated by charts and tables in the
Human resources department to inform and provide the roles and functions of each
employee responsible for different jobs in the corporation. This accommodates
discernible depictions for information encoded in the Classification Excel
spreadsheet. Administrators manage personnel data incorporating FMLA absences
and every concern for inclusion stated in the American Disabilities Act (ADA). The
education and advancement expert manages a Microsoft Excel spreadsheet for all
education and advancement tasks while some agents are responsible in keeping
Microsoft Excel spreadsheets for available positions in the corporation and
candidate information for the desired jobs. Candidate credentials are kept in an
integrated to a Microsoft Excel spreadsheet following the information about the
candidate. Employment examination reports, pay feedbacks and personal benefits
are all encoded in a Microsoft Excel spreadsheet with the reward administrator
while personnel experts store feedbacks, comments, concerns and violent
reactions of users in properly secured vaults in their workplaces. Employee
rewards are examined by a mediator that regulates the documents independent of
the corporation. Every spreadsheet file are independent from the different
departments,
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