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The future of Digital Marketing.




       Personal Targeting
        = I am my media
The Present &
Future of
Digital Marketing
Agenda
• The Past
  • Where have we been?
                              Thru the lens of:
  • The survivors
                              • The Marketing Tools
• The Present                      • The Web
  • Where are we now?          • The Mobile Space
  • The thrivers                • The Social Grid
• The Future                      • Advertising
  • Where are we going?            • Shopping
  • The drivers
The Past:
DotCom Madness
 What happened?
  Who survived?
So, What Was Marketing 1.0?

                        Dial-upi-that
SPAM
Telemarketing vortals           adware
                                         SPAM
                                         SPAM

       DM               TV What’s New!
                           e-this

  eMail
 WEB                  Flash Animations
dot.com                             Radio
             portals hortals SPAM
                           SPAM
                           SPAM About Us
PORN
       Blinking Banners
Pop-ups                  Contact Us
                         dot.gone    links
     SPAM Directories
            spyware
What’s                                    SPAM
  Hot
Brochureware SPAM Press
                                          SPAM
Web 1.0: The Highs & Lows
•   1986: Internet formed
•   1990: iMdb launches in Usenet
•   1992: WWW launched
•   1995: Netscape IPO, craigslist founded
•   1996: Flash 1.0
•   1997: Steve Jobs rejoins Apple, first „weblog‟
•   1998: Microsoft Anti Trust
•   1999: Y2K panic, Blogger launched
•   2000: The Crash, Napster sued
•   2001: The Meltdown
What was Web 1.0?

   “Read Only”




 = Brochure-ware
What was Mobile 1.0?



      Talk + Text
   = Mobile Phones
What was the Social Grid 1.0?

   6 degrees of separation




 = You‟re in my contact list
What was Advertising 1.0?

 Links + Listings + Banners +
   Pop-ups + Buttons + Spam




= Ad Nauseum + Inbox Invasion
What was Shopping 1.0?

  Limited Interactivity




perception         reality


= eCatalog eCommerce
Info Superhighway Roadkill
The Survivors
Lessons Learned

   Start with a Business Model


   And then a A Business Plan


Order & Process beats Fast & Loose


      Substance beats Style
The Present: Digital Marketing2.0



         What‟s Happening?
          Who‟s Thriving?
So, What‟s Marketing 2.0?

mash-ups
web services    mobile   VoIP call centres
                            rich media
                           widgets   m-this
 file-sharing
POD           AdWords iP-that
eCRM playlists tags integration

wireless                             WiFi
video     API    Social networks
                          iPTV       RSS
 3G
GPS          targeted banners
          Broadband
VOiP virtual worlds

WIKI      blogs AI search
AJAX user-generated POS
Web 2.0: The Highs & Lows
What‟s Web 2.0?
       “Read/Write”




= The Customer Strikes Back
What‟s Mobile 2.0?

Talk + Text + Web + Media + Apps




       = Mobile Devices
What‟s the Social Grid 2.0?

 one degree of separation




= We‟re all just a click away
What‟s Advertising 2.0?

Contextual & Behavioural Targeting




         = Ad Relevance
What‟s Shopping 2.0?

Customer Ratings, Reviews &
     Recommendations




      = weCommerce
The Code of        QUALITY
the Road      People want cool stuff

                   ACCESS
               Make it easy to find

                 OPENNESS
                  Don‟t bullsh*t


                  CONTROL
               Let them play with it
The Thrivers: bits
The thrivers: atoms
Enough Already
 The 2.0 World is changing the way we do everything!



Shop
 Find
                    Travel Watch
                    Date Bank
Work           Stay up to date
Meet Communicate                             Learn

Search                   Interact
                           entertain     Play
 Listen
             Evaluate Find info
Lessons Learned

    The customer is always right


  Your customers are your brand


Customers expect choice and control


WOM is the best form of advertising
The Future:
Marketing 3.0
Where‟s it going?

 Who‟s driving?
Marketing 3.0?




     ?
Web 3.0?

  “Read/Write/Execute”




= The Customer Customizes
Mobile 3.0?

The whole world in my hands




                 = My Device is Me
the Social Grid 3.0?



  zero degrees of separation




= I‟m the centre of my universe
Advertising 3.0?




Personal Targeting
 = I am my media
Shopping 3.0?
Preferential Personal Purchasing Power




                          = meCommerce
The Drivers: Leading the Pack
How to Get Ahead
       Open
       Invite
       Listen
        Ask
      Respond
       Share
 Question the Macro
 Observe the Micro
PUSH

  PULL

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EBriks-Digital Marketing Trendes for 2013

  • 1. The future of Digital Marketing. Personal Targeting = I am my media
  • 2. The Present & Future of Digital Marketing
  • 3. Agenda • The Past • Where have we been? Thru the lens of: • The survivors • The Marketing Tools • The Present • The Web • Where are we now? • The Mobile Space • The thrivers • The Social Grid • The Future • Advertising • Where are we going? • Shopping • The drivers
  • 4. The Past: DotCom Madness What happened? Who survived?
  • 5. So, What Was Marketing 1.0? Dial-upi-that SPAM Telemarketing vortals adware SPAM SPAM DM TV What’s New! e-this eMail WEB Flash Animations dot.com Radio portals hortals SPAM SPAM SPAM About Us PORN Blinking Banners Pop-ups Contact Us dot.gone links SPAM Directories spyware What’s SPAM Hot Brochureware SPAM Press SPAM
  • 6. Web 1.0: The Highs & Lows • 1986: Internet formed • 1990: iMdb launches in Usenet • 1992: WWW launched • 1995: Netscape IPO, craigslist founded • 1996: Flash 1.0 • 1997: Steve Jobs rejoins Apple, first „weblog‟ • 1998: Microsoft Anti Trust • 1999: Y2K panic, Blogger launched • 2000: The Crash, Napster sued • 2001: The Meltdown
  • 7. What was Web 1.0? “Read Only” = Brochure-ware
  • 8. What was Mobile 1.0? Talk + Text = Mobile Phones
  • 9. What was the Social Grid 1.0? 6 degrees of separation = You‟re in my contact list
  • 10. What was Advertising 1.0? Links + Listings + Banners + Pop-ups + Buttons + Spam = Ad Nauseum + Inbox Invasion
  • 11. What was Shopping 1.0? Limited Interactivity perception reality = eCatalog eCommerce
  • 14. Lessons Learned Start with a Business Model And then a A Business Plan Order & Process beats Fast & Loose Substance beats Style
  • 15. The Present: Digital Marketing2.0 What‟s Happening? Who‟s Thriving?
  • 16.
  • 17. So, What‟s Marketing 2.0? mash-ups web services mobile VoIP call centres rich media widgets m-this file-sharing POD AdWords iP-that eCRM playlists tags integration wireless WiFi video API Social networks iPTV RSS 3G GPS targeted banners Broadband VOiP virtual worlds WIKI blogs AI search AJAX user-generated POS
  • 18. Web 2.0: The Highs & Lows
  • 19. What‟s Web 2.0? “Read/Write” = The Customer Strikes Back
  • 20. What‟s Mobile 2.0? Talk + Text + Web + Media + Apps = Mobile Devices
  • 21. What‟s the Social Grid 2.0? one degree of separation = We‟re all just a click away
  • 22. What‟s Advertising 2.0? Contextual & Behavioural Targeting = Ad Relevance
  • 23. What‟s Shopping 2.0? Customer Ratings, Reviews & Recommendations = weCommerce
  • 24. The Code of QUALITY the Road People want cool stuff ACCESS Make it easy to find OPENNESS Don‟t bullsh*t CONTROL Let them play with it
  • 27. Enough Already The 2.0 World is changing the way we do everything! Shop Find Travel Watch Date Bank Work Stay up to date Meet Communicate Learn Search Interact entertain Play Listen Evaluate Find info
  • 28. Lessons Learned The customer is always right Your customers are your brand Customers expect choice and control WOM is the best form of advertising
  • 29. The Future: Marketing 3.0 Where‟s it going? Who‟s driving?
  • 30.
  • 32. Web 3.0? “Read/Write/Execute” = The Customer Customizes
  • 33. Mobile 3.0? The whole world in my hands = My Device is Me
  • 34. the Social Grid 3.0? zero degrees of separation = I‟m the centre of my universe
  • 36. Shopping 3.0? Preferential Personal Purchasing Power = meCommerce
  • 38. How to Get Ahead Open Invite Listen Ask Respond Share Question the Macro Observe the Micro