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6th Plenary meeting
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      COCKPIT – 6th Plenary meeting, 12th January 2012
Agenda
         Time          Presentation      Leader                                      Notes

    12:00 – 12:05   Welcome & overview   INTRA                                          -
                    of agenda
    12:05 – 12:15   Work-Package 2       ATC
                                                  Presentations should focus on WP achievements and Tasks that need
    12:15 – 12:25   Work-Package 3       IBM      to be completed by the Review meeting. A maximum of 2-3 slides
                                                  should be used.
    12:25 – 12:35   Work-Package 4       INTRA

    12:35 – 13:45   Work-Package 5       ENG      Presentation should provide insight on (a) the Pilot execution, and (b)
                                                  current evaluation results.
    13:45 - 13:55                                             10 min. b r e a k

    13:55 – 14:55   Work-Package 6       ATOS     Presentation should address (a) how the PO’s request with respect to
                                                  approaching other PA institutions is satisfied, and what was the
                                                  impact of our actions, (b) the exploitation activities performed so far,
                                                  and intentions for presentation of corresponding material at review
                                                  meeting.

    14:55 – 15:10   Work-Package 7       INTRA    Issues that need to be addressed up to Review meeting.

    15:10 – 15:15   Closure              INTRA                                          -




2                                                 COCKPIT – 6th Plenary meeting, 12th January 2012
Work Package 2
    Citizen’s Opinion Mining and Deliberation

              ATC – Ilias Spais




3                COCKPIT – 6th Plenary meeting, 12th January 2012
   Opinion Mining
        o Optimization and enhancement of all Opinion Mining (OM) constituting
          s/w tools and support of error handling activities
        o Support on Cockpit’s pilot activities

        o Adaptation of “Active learning” methodology during the training of the
          module – monitoring of the process
        o Research on how to enhance OM’s capabilities (provision of the 2nd
          version)

    ‣   Deliberation Platform
        o Bug fixes, implemented feature requests sent by users

        o Re-arranged Home Page

        o Added link to survey
        o Greek pilot went live


                                                                                            4
4                                        COCKPIT – 6th Plenary meeting, 12th January 2012
January data are for the first 10 days. The Greek Pilot has an
    average or 3 new users per day, since it went live.


                                                                                     5
5                                 COCKPIT – 6th Plenary meeting, 12th January 2012
OM – DP (2nd version)
                                            Responsible partner                Deadline                   Remarks
                                                                                                Focus on evaluating the
                                          ATC, INTRASOFT                Mid of January
                                                                                                training corpus
                                          End users – Supporting                                Focus on OM’s performance
                                                                        End of January
                                          partners                                              in total
Evaluate the results of OM’s
                                                                                                Can we utilize the uncertainty
realization in the 1st pilot execution
                                          ATC, INTRASOFT                10th   of February      sampling technique to
                                                                                                evaluate the engine?

                                          ENG                           -                       Evaluation report

                                                                                         The main focus should be the
                                                                                         polarity (positive, negative)
Development of an
                                          ATC, INTRASOFT                On going process classification of opinions
entity-based OM engine
                                                                                         based on entities like costs,
                                                                                         effort, time, etc.
                                                                                         Realization of document
Development of the algorithm that
                                                                                         classification algorithms to
will assure the relevancy of the          ATC, INTRASOFT                On going process
                                                                                         assure relevancy
opinions
                                                                                                The goal is to have a
                                                                                                prototype to demonstrate in
                                                                                                the 3rd review meeting
Premature version of the updated OM
environment released
                                          ATC, INTRASOFT                Review Meeting
                                                                                                Training corpus and ontology
                                                                                                may remain the same (those
                                                                                                included in the 1st version)
                                                                                                                              6
6                                                  COCKPIT – 6th Plenary meeting, 12th January 2012
OM – DP (2nd version)
                                          Responsible partner              Deadline                    Remarks
Compare OM’s results of the  1stpilot
                                                                                              We should demonstrate that
execution and those resulted from the
                                        ATC, INTRASOFT                Review Meeting          the adjustments will make
realization of the premature e2nd
                                                                                              OM more efficient
version

Update the instructions of creating
                                        ATC, INTRASOFT                End of March
the training corpus (2nd version)

                                                                                       Early creation of the
                                                                                       preparation material –
                                        End users – Supporting
Preparation phase                                                     End of April     necessary due to OM’s
                                        partners
                                                                                       dependence on the language
                                                                                       specifications
                                                                                       Bugs will be fixed with a high
Bug fixes, address feature requests                                                    priority. All feature requests
sent by users
                                        ATC                           On going process
                                                                                       will be replied, but not all of
                                                                                       them will be implemented.
                                                                                       An advanced usage statistics
                                                                                       module based on Google
Usage statistics                        ATC                           End of January
                                                                                       Analytics will be added to the
                                                                                       platform.

Platform presentation                   ATC                           Review Meeting




                                                                                                                           7
7                                                COCKPIT – 6th Plenary meeting, 12th January 2012
Thank you for your attention!




8       COCKPIT – 3rd Plenary meeting, 11th-12th of Nov. 2010
Work Package 3
    Public Service Modelling and Costing

         IBM – Nindhi Rajshree




9             COCKPIT – 6th Plenary meeting, 12th January 2012
‣   Progress made (M18-M25)
         o Conceptualization and documentation of a revised version of the
           compliance view meta-model.
     ‣   Details:
         o The model is composed of a set of compliance patterns.
         o The patterns are used to write compliance expressions that formally
           capture rules, norms, legislations, etc. a public service should comply to.
     ‣   Benefits:
         o Integrated with the SE toolkit, this will allow the service designers to
           import existing compliance rule specified by the policy makers and
           validate if their BPMN process workflow is compliant or not.

     ‣   Action Plan until review meeting
         o Finalizing the deliverable D3.1.2 writing up
         o Incremental updates of the meta-model


10                                      COCKPIT – 6th Plenary meeting, 12th January 2012
‣   Progress Made (Since Plenary V)
         o Simulation
            Transformation rules for supporting all BPMN entities
            Improved output statistics
            Improved user interface
         o Other Functionality in SE Tool
            Improved error handling
            Implementation of new features in progress
         o Support
            Bug fixes raised during integration tests and pilots
            Training sessions and demo creations
            Released updates
     ‣   Action Plan until review meeting
         o Functionality in SE Tool
            Implementation of new features: Cheat Sheets, Search, Globalization etc. in progress
         o Support
            Release of updates
            Bug fixes and enhancements
            Generation of simulation applet to support the pilots


11                                               COCKPIT – 6th Plenary meeting, 12th January 2012
‣   Progress made (M18-M25):
         o Conceptualization and documentation of revised cost/valuation model
           (reflected in D3.2.2)
         o Incremental improvements and bug fixes for the cost/valuation
           subsystem (reflected in D3.2.1.2)
         o Evaluation design for Service Feature Model component
            Questions to citizens on how the stating of preferences is perceived
            Questions to service engineers on applicability and usefulness of the provided
             modeling tools
         o Support for the evaluation of the SFM designer and valuation server


     ‣   Action Plan until review meeting
         o On-going support for evaluations
         o Analysis and dissemination of evaluation results
         o Incremental updates of the implementation




12                                        COCKPIT – 6th Plenary meeting, 12th January 2012
Thank you for your attention!




13       COCKPIT – 3rd Plenary meeting, 11th-12th of Nov. 2010
Work Package 4
     Implementation of COCKPIT Toolkit

     INTRASOFT– Charis Vassiliou




14            COCKPIT – 6th Plenary meeting, 12th January 2012
WP4: Progress performed so far…
     ‣   Successfully finished the implementation, integration and deployment of the Integrated
         COCKPIT Toolkit (initial version):
         ‣   Complete portable installation prototype along with deployment and maintenance manual
             distributed to all end-user partners.
         ‣   Training sessions conducted with end-users supported by technical partners.
         ‣   Update site set-up for consecutive updates and bug-fixes.

     ‣   The following deliverables have been successfully submitted to the EC according to the
         project work plan:
         ‣   D4.1.1: Conceptual Architecture and Design Specifications of COCKPIT Toolkit, 1st version –
             Resubmitted according to review report comments.
         ‣   D4.2.1: Test Cases and overall system evaluation results 1st version
         ‣   D4.3.1: Integrated COCKPIT Toolkit 1st version

     ‣   Currently performing bug-fixes and minor adjustments to the initial prototype to support
         the parallel process of end-user trials (initial iteration)
         ‣   Several updates distributed to the end-users already.
         ‣   Presently focusing on final adjustments to the Simulation module (SV).



15                                               COCKPIT – 6th Plenary meeting, 12th January 2012
Planned work until M32 (August 2012)

     ‣   A second SVN has been deployed for the development, integration and
         testing process of the second and final version of the Integrated COCKPIT
         Toolkit.
     ‣   Prepare a detailed demonstration scenario (i.e. Public Service, Metadata,
         etc.) to guide the Review Meeting prototype demo.
     ‣   A detailed development plan is under preparation featuring the functionality
         envisioned for the final prototype, focusing mainly on the SE, OM and DP.
         ‣   The above mentioned plan will be enriched with the results and outcomes of the initial end-
             user evaluation process.
         ‣   Issues marked with high importance derived from the end-users will be considered for
             implementation towards the final prototype of the respective modules.

     ‣   Initiate the preparation of the respective WP4 deliverables to be submitted
         by M32 (August 2012):
         ‣   D4.1.2: Conceptual Architecture and Design Specifications of COCKPIT Toolkit 2nd version.
         ‣   D4.2.2: Test Cases and overall system evaluation results 2nd version.
         ‣   D4.3.2: Integrated COCKPIT Toolkit 2nd version.


16                                               COCKPIT – 6th Plenary meeting, 12th January 2012
Thank you for your attention!




17       COCKPIT – 3rd Plenary meeting, 11th-12th of Nov. 2010
Work Package 5
     COCKPIT Governance Model Pilots & Evaluation

                 ENG – Ivan Ficano




18                  COCKPIT – 6th Plenary meeting, 12th January 2012
‣ Insight on pilot execution
     ‣ Report of current evaluation results




19                        COCKPIT – 6th Plenary meeting, 12th January 2012
20   COCKPIT – 6th Plenary meeting, 12th January 2012
‣ General considerations
     ‣ Former common action plan
     ‣ Adjustment of plan for the three local cases
     ‣ Current status of piloting progress
     ‣ Changes on Deliberation Platform




21                        COCKPIT – 6th Plenary meeting, 12th January 2012
‣ General considerations:
      ‣ The first piloting cycle is being revealed trickier than
        expected, mostly due to
        ‣   acceptance of technology (Venice)
        ‣   involvement of stakeholders (CiTilburg)

      ‣ The first piloting cycle will be more focussed on the
        technology rather than on the methodology

      ‣ The first piloting cycle will be definitely more based on
        the SE modelling rather than on the DP deliberation



22                                COCKPIT – 6th Plenary meeting, 12th January 2012
‣ Former common action plan
          ‣   An early pilot schedule was circulated, aiming at leading the
              activities of the three pilot partners.
          ‣   Original proposed deadlines for the 1st pilot execution:

                    ‣   11/11: Familiarization with Toolkit & DP
                    ‣   18/11: Training of OM
                    ‣   25/11: Initial modeling of public service, upload to the DP
                        & generation of Polls
                    ‣   25/11:Publication of Press release (in any case, after the
                        upload to the DP)
                    ‣   09/12: Remodeling, based on Poll feedback
                    ‣   14/12: Upload simulation to the DP
                    ‣   14/01: Remodeling, based on comments received from
                        simulation, forums etc. & upload to DP
                    ‣   ...continuously: experience logging, DP monitoring,
                        generation of artifacts
                    ‣   30/01 Report of conclusions

23                                    COCKPIT – 6th Plenary meeting, 12th January 2012
‣ Specific plans of three local cases
           ‣   Due to requirements specific for each partner, the three public
               bodies adjusted the general plan according to their constraints
               and directives, and circulated the new ones.
          Original deadlines and Task                                             CiTilburg       YPES    Venice

          11/11: Familiarization with Toolkit & DP                                   15/12        11/11    15/12

          18/11: Training of OM                                                      15/12        18/11    15/12

          25/11: Initial modeling of public service, upload to the DP
                                                                                     22/12        13/12    15/12
          & generation of Polls
          25/11:Publication of Press release                                           --         13/12    16/12

          09/12: Remodeling based on Poll feedback                                   09/01        09/01      --

          14/12:Upload simulation to the DP                                          15/01        11/01      --

          14/01: Remodeling based on comments received from
                                                                                     20/01        30/01      --
          simulation, forums etc. & upload to DP


          30/01: Report of conclusions                                              30/01         10/02    10/02



24                                             COCKPIT – 6th Plenary meeting, 12th January 2012
‣ Current status of piloting progress
       Task              CiTilburg                                    YPES            Venice

                                                                                      Only partially.
                         Only partially.                                              The training tool is in
       Training of OM                                                 Done.
                         It will be completed this week.                              “Pre-Analysis” state since
                                                                                      the 14 of december.
       Initial           10 tryouts (modeling and DP
       modeling of       upload) with fake data.
                                                                                      Done.
       public service                                                 Done.           Problems with BPMN
       & upload to the   Real case “Werkgeversplein” in
                                                                                      modelling still to be fixed.
       DP                progress.

                                                                                      None.
       Generation of     None.
                                                                      Done.           Likely deadline: by the
       Polls             No planned deadline.
                                                                                      3rd week of January
                         No public press release is planned
                         by CiTilburg. Only professional
                         (government) bodies that are                                 None.
       Publication of    responsable on innovation of                 Done            Likely deadline: by the
       Press release     methodology and tools will be                                3rd week of January
                         addressed.
                         No planned deadline.

25                                       COCKPIT – 6th Plenary meeting, 12th January 2012
‣ Current status of piloting progress
       Task              CiTilburg         YPES                                          Venice

       Remodeling        None.
                                           None.                                         None.
       based on poll     No planned
       feedback                            Planned by 20th of Janaury                    No planned deadline
                         deadline
                                           Yes. Ongoing activity.
                                           The number of active users is                 Through RSS feed
       Monitoring the                      still low. However, almost all                from Forum, though
                         None
       DP                                  posts are totally relevant and                no real debate has
                                           useful. There are no offensive,               started yet.
                                           insulting or advertising posts.
       Sending of                          Done.
                                                                                         Done.
       experiences log   Not yet                                                         Up to 7th of
       sheet                               Up to 23rd of November.
                                                                                         December.




26                                    COCKPIT – 6th Plenary meeting, 12th January 2012
Changes on the Deliberation Platform

     ‣ The   DP has been customized by YPES and VENICE
         according to their different languages and preferences.
     ‣   Some changes are still to be done for the VENICE case.




27                             COCKPIT – 6th Plenary meeting, 12th January 2012
28   COCKPIT – 6th Plenary meeting, 12th January 2012
‣   Usage logs
     ‣   Self-assessment list
     ‣   Laboratory test
     ‣   Questionnaires
         o On-line questionnaire
         o User questionnaire
     ‣ General feedback




29                                 COCKPIT – 6th Plenary meeting, 12th January 2012
‣   Usage logs
         ‣ YPES and Venice already sent a first version of the usage
           log file, CiTilburg committed to send it as soon as possible
           (maybe by the end of next week).
         ‣ Moreover, all mail exchanges and phone calls regarding the
           pilot experiences have been noted down and will be
           suitably used as material for the evaluation.
         ‣ Experiences reported so far refer to the early stages of the
           piloting and are too immature to come to a consolidate
           consideration. Moreover, some of them are sw bugs, some
           other are suggestions for future improvements.




30                                COCKPIT – 6th Plenary meeting, 12th January 2012
Self-assessment list
        ‣ Consortium       partners (Intra, IBM, ATC, NTUA, KIT,
            UniTilburg) have filled in a table with some questions
            regarding intrinsic features of both the governance model
            and the toolkit, according to their expertise on the issues.
        ‣   Results are very satisfactory. The technical partners have
            unawarely showed a great allignment in the assessment,
            except for
Accessibility:
Which level of accessibility the web part of the toolkit has?
•a. None
•b. Level “A” of Web Content Accessibility Guidelines
•c. Level “AA” of Web Content Accessibility Guidelines
•d.Level “AAA” of Web Content Accessibility Guidelines
Portability:
Is the toolkit installable and adaptable to different environments (i.e. operating systems, hardware configurations)
•a. Yes
•b. Yes, only partially
•c. Not



31                                                  COCKPIT – 6th Plenary meeting, 12th January 2012
Laboratory test
     ‣ A first laboratory test has already been carried out in ENG
       premises. The tester had only office automation SW skills.
       Never used Eclipse or other IDE. Some significant results:
         ‣   good general acceptance (both explicitly and deduced through
             facial expressions); high understandability; scarse attractiveness,
             but that was perceived as reasonable considered the expected
             target user, indeed sobriety was found as proper and suitable;
             multi-tab layout naturally intuitive; scarse readability (too small
             types); high perceived usefulness; in some cases limitative; etc.
     ‣   Other two tests are scheduled in January.




32                                    COCKPIT – 6th Plenary meeting, 12th January 2012
‣   Questionnaires
         o On-line questionnaire addressed to collect feedbacks on both the
          new governance model and the interaction with the interface are
          already available to citizens and have been linked from the DP
          home pages (to the following URLs):
              English (Citilburg): http://www.surveymonkey.com/s/LV2DTC2
              Italian (Venice): http://www.surveymonkey.com/s/9PTY8GN
              Greek (YPES): http://www.surveymonkey.com/s/966YRV7
         o User questionnaire
              By the end of the 1st piloting cycle, when all toolkit
               functionalities are expected to be tested and assesseble by
               the user partners, a survey will be provided to them in order
               to evaluate aspects coming from the overall experience (not
               related to single usages) on aspects such as satisfaction,
               effectiveness and efficiency

33                                    COCKPIT – 6th Plenary meeting, 12th January 2012
Thank you for your attention!




34       COCKPIT – 3rd Plenary meeting, 11th-12th of Nov. 2010
Work Package 6
        Dissemination & Exploitation

     ATOS – Mercedes Arjona Almazan




35            COCKPIT – 6th Plenary meeting, 12th January 2012
‣ Progress dissemination tools and activities
     ‣ Impact creation and assessment
     ‣ Progress exploitation activities
     ‣ Action Plan. Planning for review presentation




                                                                             36
36                        COCKPIT – 6th Plenary meeting, 12th January 2012
Dissemination tools
     Press releases
         Preparation of press releases
         o General English version

         o Version for each use case

         Atos communication department:
          preparing launch of press release in
          relevant media
         Ypes; NTUA; Intra - already
          disseminated via diverse channels
        Other partners circulate press
         release




                                                 12 January 2012   37
37
Website updates
         Uploading new
         “Demonstration Prototype
         Toolkit Presentation”
        Including direct accesses to
         the 3 pilot sites; visually by
         countries’ flags
        Uploading the “Demonstrator
         of the Cockpit video toolkit to
         homepage
        Upload of 4th Cockpit
         newsletter for download



                                           12 January 2012   38
38
Cockpit Newsletter
        Preparation and design of
         Cockpit Newsletter 4th issue
          sent to SIG Dec 2011
        Currently 128 members in
         the Cockpit Special Interest
         Group (SIG) list




                                        12 January 2012   39
39
Dissemination activities – publications and events (M13-M24)
     Scientific publications

     ‣   4 publications in books, journals, magazines
     Publications in popular media
     ‣   Publications in Greek online journal and newspaper announcing the
         pilot use case in Greece (Intra)
     ‣   Publications of Greek press release (Ypes, Ntua)
     Paper submissions
     ‣   2011: Total of 10 papers submitted to conferences/events




                                                                                 12 January 2012
                                                                                                   40
40                                  COCKPIT – 6th Plenary meeting, 12th January 2012
Events (M13-M24)
     ‣   Participation of partners in a total of 17 events during 2nd year
     ‣   Upcoming events of interest:
         14-15 June 2012   ECEG 2012 – 12th European Conference                  One of the most relevant
         Barcelona         on e-Government                                       conferences in
                                                                                 eGovernment in Europe

         July 3-5 2012     MeTTeG 2012 - 6th Intern. Conference                  Papers submission
         Belgrade          on Methodologies, Technologies and                    deadline: 31 Jan 2012
                           Tools enabling e-Government


         3-6 Sept. 2012    4th IFIP International Conference on                  Papers submission
         Kristiansand,     eParticipation                                        deadline: 15 Mar 2012
         Norway


          Please inform Atos about participations in project relevant events
         or other dissemination activities

                                                                                                            41
41                                        COCKPIT – 6th Plenary meeting, 12th January 2012
WP 6 – Deliverables


     ‣   D 6.6.1 Dissemination report 1st version  Submitted M24


     ‣   D 6.8.2 Ethical issues report 2nd versions  Submitted M24




                                                                                      42
42                                 COCKPIT – 6th Plenary meeting, 12th January 2012
Task of approaching Public Administrations
     Cockpit dissemination activities particularly considered to raise
     awareness and create impact among PAs:

     Achievements so far:
     Participation in events of special interest
     1.) ePractice events
     ‣ Presentation of Cockpit in 2 ePractice events in Brussels
     ‣ Representatives of EC, Public Sector, Public Service Providers,
      Researchers
       o Collaborative production of eGovernment services (27/10/11)
       o User centric eServices (20/12/2011)


                                                                                          43
43                                     COCKPIT – 6th Plenary meeting, 12th January 2012
2.) Smart Cities events
     ‣   Smart Cities as the next stage in urbanisation with growing importance of
         ICTs; currently area of great interest
     ‣   Six main axes: Cockpit = Smart governance axis
     ‣   Smart Cities Expo World Congress Barcelona (28 Nov-2Dec 2011):
         o Presentation of Cockpit by Atos Research & Innovation Director
         o Video show of Cockpit Methodology Video at the Atos exhibition booth;
           distribution of Cockpit brochures
         o Large event with considerably high impact; approx. 900 participants,
           among them especially PAs




                                                                                           44
44                                      COCKPIT – 6th Plenary meeting, 12th January 2012
45
45   COCKPIT – 6th Plenary meeting, 12th January 2012
Cockpit as asset in Atos Smart
     Cities campaign
        Inclusion of Cockpit in the Atos
         Smart Cities brochure as part
         of the Smart governance axis
          to be circulated massively
        Cockpit presentation to be
         included in future Smart Cities
         events
        Cockpit possibly forming part
         of the Atos worldwide “IT for
         cities campaign”
         o Initiative of the Atos global    Atos Brochure: “Empowering
           marketing management
           department for Public Sector
                                            Smart Cities”

                                                          12 January 2012   46
46
‣   In order to enlarge Cockpit impact to as many target groups
         and regions as possible, Cockpit partners are encouraged to
         contribute in the creation of impact

     ‣   The Atos initiatives can serve as examples for other partners
         to carry out similar actions

         o Within their organisations

         o Among other initiatives they are involved

     ‣   Please report such activities to Atos

     ‣   If you need further information or support, Atos will assist you
         when required


                                                                                     47
47                                COCKPIT – 6th Plenary meeting, 12th January 2012
Cockpit seminar/workshop
     ‣   Celebrate workshop in Holland
         o City of Tilburg, University of Tilburg, Atos Holland (provision of premises,
            support organisation)
         o Currently in process: critical success factor is involvement of some
            important stakeholders:
           - VNG/KING (Union of Dutch local governments)
           - UWV
           - Some larger cities
     ‣   Among all partners agree on the focus of this workshop:
         o Settle the agenda: Demo of the tool, presentation of use
            case (Tilburg?), tool assessment
         o Seminar/workshop requires technical support

     ‣   Other (user) partners would also like to participate/contribute?


                                                                                           48
48                                      COCKPIT – 6th Plenary meeting, 12th January 2012
Impact assessment in three groups
     1.) Dissemination activities impact assessment:
     ‣ Assessment carried out according to the success criteria table included in
        the Dissemination report 1st version

     2.) Workshop(s) impact assessment:
     ‣ Questionnaire circulation among workshop participants
         o Questions include business evaluation, tools assessment and purchase interest

     ‣   Possible open table discussion with participants

     3.) Pilots impact assessment:
     ‣ Our suggestion: including 2 or 3 questions to the existing evaluation
        questionnaires (WP5) concerning user engagement and business
        evaluation
         o Questions on user engagement – to be included to online questionnaire on DP
         o Questions business evaluation – to be included to Public Administration questionnaire



                                                                                                   49
49                                             COCKPIT – 6th Plenary meeting, 12th January 2012
‣ Table of content of D6.7.2: Business and Exploitation plan 2nd
     version, (M35)
     ‣    1. Competitive analysis. Benchmarking study
     ‣    2. Exploitation Agreement
     ‣    3. Individual Exploitation Plan
     ‣    4. Potential client approach - Engage business development personnel from the partners’
          organisations
     ‣    Questionnaire creation for business evaluation


     ‣   Individual exploitation plan template.
          The business plan will establish guidelines to the market deployment of the product/service the
           consortium and the individual partners want to exploit. In particular, the exploitation plan will
           elaborate alternative exploitation/sustainability strategies for those outcomes that could not be
           commercialised.




                                                                                                               50
50                                               COCKPIT – 6th Plenary meeting, 12th January 2012
‣   Potential client approach
            Atos exploitation and impact efforts:
         o Meeting with Atos Business Development Department
         o Cockpit will possibly be included in Atos worldwide “IT for cities campaign”
         o Cockpit to be included in future Smart Cities events; actual area of great interest ,
           also among PAs.

     ‣   Engage business development personnel from the partners’ organisations - Each
         partner find opportunity to transmit cockpit within its organisation, especially big
         industry partners; business development




                                                                                                   51
51                                          COCKPIT – 6th Plenary meeting, 12th January 2012
‣   Update on dissemination tools and activities since the last review
         o Please communicate all dissemination activities carried out to us (especially
           publication of press releases about piloting, activities which create impact

     ‣   Cockpit workshop
         o Short summary about the outcome; high level evaluation if timeframe permits


     ‣   Impact assessment method of user engagement & business
         evaluation
         o Questionnaire development




                                                                                            52
52                                       COCKPIT – 6th Plenary meeting, 12th January 2012
‣   Cockpit products and services

     ‣   Benchmarking analysis draft

     ‣   Individual exploitation plans draft

     ‣   Exploitation Agreement draft

     ‣   Preliminary results of potential client approach
         o (Engagement business development personnel from the partners’ organisations)




                                                                                       12 January 2012

                                                                                                         53
53                                       COCKPIT – 6th Plenary meeting, 12th January 2012
Thank you for your attention!




54       COCKPIT – 3rd Plenary meeting, 11th-12th of Nov. 2010
Work Package 7
              Project Management

     INTRASOFT - Christos Georgousopoulos




55               COCKPIT – 6th Plenary meeting, 12th January 2012
Important dates

      Input for Management Reports
      ‣   Effort consumption - Quarterly reports .xls files
                                                                            12th of Jan. ( TODAY! )
      ‣   Work-Package updated descriptions
      ‣   Explanation notes on use of resources & Form C                    20th of Jan. (coming Friday)
          & upload of cost statements at NEF/ECAS

      Deliverables:
      ‣   Provision of all deliverables for review to EC Reviewers & PO: 17th of Feb. 2012
                                                                            (three weeks prior the review)

                                                                      *D5.3.1: 2nd of Mar. 2012
                                                                               (one week prior the review)
      Meetings at Venice:
      ‣   Rehearsal meeting: 8th of Mar. 2012
          Social event: night of rehearsal - PO will be present (and maybe the reviewers)
      ‣   Review meeting:      9th of Mar. 2012


56
                                            COCKPIT – 6th Plenary meeting, 12th January 2012
Submission of pending Deliverables



‣    D7.3:      Second Periodic Activity Report
                                                        Dec. 2011 (…early Feb.2012)
‣    D7.4:      Second Management Report

‣    *D3.1.2:   Public Service Formal Representation, 2nd version
‣    *D3.2.2:   Public Service Cost Estimation and Valuation Model, 2nd version                Jan. 2012

‣    *D3.2.2.1: Public Service Cost Estimation and Valuation system, 2nd version
‣    *D5.3.1:   COCKPIT Governance Model and Toolkit Evaluation Report, 1st version                 Feb. 2012

                           *might receive feedback during review




57                                          COCKPIT – 6th Plenary meeting, 12th January 2012
Preparations for review

 ‣   Agenda:
       ‣   Live demonstration of COCKPIT usage                                                  PO’s focus
       ‣   Pilot evaluation results
             ‣   ENG will present in detail the overall results
             ‣   Users will present/highlight specific aspects of usage/experience
             •   Have a real decision maker/V.I.P. to talk about Cockpit (VENICE, YPES, CiTilburg)
       ‣   Exploitation and engagement of other PA institutions
       ‣   WP progress
 ‣   Feedback on Ethical issues for Greek case
 ‣   Management Reports & address of reviewers’ past comments




58                                           COCKPIT – 6th Plenary meeting, 12th January 2012
Thank you for your attention!




59       COCKPIT – 3rd Plenary meeting, 11th-12th of Nov. 2010

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COCKPIT 6th plenary - all presentations

  • 1. 6th Plenary meeting online COCKPIT – 6th Plenary meeting, 12th January 2012
  • 2. Agenda Time Presentation Leader Notes 12:00 – 12:05 Welcome & overview INTRA - of agenda 12:05 – 12:15 Work-Package 2 ATC Presentations should focus on WP achievements and Tasks that need 12:15 – 12:25 Work-Package 3 IBM to be completed by the Review meeting. A maximum of 2-3 slides should be used. 12:25 – 12:35 Work-Package 4 INTRA 12:35 – 13:45 Work-Package 5 ENG Presentation should provide insight on (a) the Pilot execution, and (b) current evaluation results. 13:45 - 13:55 10 min. b r e a k 13:55 – 14:55 Work-Package 6 ATOS Presentation should address (a) how the PO’s request with respect to approaching other PA institutions is satisfied, and what was the impact of our actions, (b) the exploitation activities performed so far, and intentions for presentation of corresponding material at review meeting. 14:55 – 15:10 Work-Package 7 INTRA Issues that need to be addressed up to Review meeting. 15:10 – 15:15 Closure INTRA - 2 COCKPIT – 6th Plenary meeting, 12th January 2012
  • 3. Work Package 2 Citizen’s Opinion Mining and Deliberation ATC – Ilias Spais 3 COCKPIT – 6th Plenary meeting, 12th January 2012
  • 4. Opinion Mining o Optimization and enhancement of all Opinion Mining (OM) constituting s/w tools and support of error handling activities o Support on Cockpit’s pilot activities o Adaptation of “Active learning” methodology during the training of the module – monitoring of the process o Research on how to enhance OM’s capabilities (provision of the 2nd version) ‣ Deliberation Platform o Bug fixes, implemented feature requests sent by users o Re-arranged Home Page o Added link to survey o Greek pilot went live 4 4 COCKPIT – 6th Plenary meeting, 12th January 2012
  • 5. January data are for the first 10 days. The Greek Pilot has an average or 3 new users per day, since it went live. 5 5 COCKPIT – 6th Plenary meeting, 12th January 2012
  • 6. OM – DP (2nd version) Responsible partner Deadline Remarks Focus on evaluating the ATC, INTRASOFT Mid of January training corpus End users – Supporting Focus on OM’s performance End of January partners in total Evaluate the results of OM’s Can we utilize the uncertainty realization in the 1st pilot execution ATC, INTRASOFT 10th of February sampling technique to evaluate the engine? ENG - Evaluation report The main focus should be the polarity (positive, negative) Development of an ATC, INTRASOFT On going process classification of opinions entity-based OM engine based on entities like costs, effort, time, etc. Realization of document Development of the algorithm that classification algorithms to will assure the relevancy of the ATC, INTRASOFT On going process assure relevancy opinions The goal is to have a prototype to demonstrate in the 3rd review meeting Premature version of the updated OM environment released ATC, INTRASOFT Review Meeting Training corpus and ontology may remain the same (those included in the 1st version) 6 6 COCKPIT – 6th Plenary meeting, 12th January 2012
  • 7. OM – DP (2nd version) Responsible partner Deadline Remarks Compare OM’s results of the 1stpilot We should demonstrate that execution and those resulted from the ATC, INTRASOFT Review Meeting the adjustments will make realization of the premature e2nd OM more efficient version Update the instructions of creating ATC, INTRASOFT End of March the training corpus (2nd version) Early creation of the preparation material – End users – Supporting Preparation phase End of April necessary due to OM’s partners dependence on the language specifications Bugs will be fixed with a high Bug fixes, address feature requests priority. All feature requests sent by users ATC On going process will be replied, but not all of them will be implemented. An advanced usage statistics module based on Google Usage statistics ATC End of January Analytics will be added to the platform. Platform presentation ATC Review Meeting 7 7 COCKPIT – 6th Plenary meeting, 12th January 2012
  • 8. Thank you for your attention! 8 COCKPIT – 3rd Plenary meeting, 11th-12th of Nov. 2010
  • 9. Work Package 3 Public Service Modelling and Costing IBM – Nindhi Rajshree 9 COCKPIT – 6th Plenary meeting, 12th January 2012
  • 10. Progress made (M18-M25) o Conceptualization and documentation of a revised version of the compliance view meta-model. ‣ Details: o The model is composed of a set of compliance patterns. o The patterns are used to write compliance expressions that formally capture rules, norms, legislations, etc. a public service should comply to. ‣ Benefits: o Integrated with the SE toolkit, this will allow the service designers to import existing compliance rule specified by the policy makers and validate if their BPMN process workflow is compliant or not. ‣ Action Plan until review meeting o Finalizing the deliverable D3.1.2 writing up o Incremental updates of the meta-model 10 COCKPIT – 6th Plenary meeting, 12th January 2012
  • 11. Progress Made (Since Plenary V) o Simulation  Transformation rules for supporting all BPMN entities  Improved output statistics  Improved user interface o Other Functionality in SE Tool  Improved error handling  Implementation of new features in progress o Support  Bug fixes raised during integration tests and pilots  Training sessions and demo creations  Released updates ‣ Action Plan until review meeting o Functionality in SE Tool  Implementation of new features: Cheat Sheets, Search, Globalization etc. in progress o Support  Release of updates  Bug fixes and enhancements  Generation of simulation applet to support the pilots 11 COCKPIT – 6th Plenary meeting, 12th January 2012
  • 12. Progress made (M18-M25): o Conceptualization and documentation of revised cost/valuation model (reflected in D3.2.2) o Incremental improvements and bug fixes for the cost/valuation subsystem (reflected in D3.2.1.2) o Evaluation design for Service Feature Model component  Questions to citizens on how the stating of preferences is perceived  Questions to service engineers on applicability and usefulness of the provided modeling tools o Support for the evaluation of the SFM designer and valuation server ‣ Action Plan until review meeting o On-going support for evaluations o Analysis and dissemination of evaluation results o Incremental updates of the implementation 12 COCKPIT – 6th Plenary meeting, 12th January 2012
  • 13. Thank you for your attention! 13 COCKPIT – 3rd Plenary meeting, 11th-12th of Nov. 2010
  • 14. Work Package 4 Implementation of COCKPIT Toolkit INTRASOFT– Charis Vassiliou 14 COCKPIT – 6th Plenary meeting, 12th January 2012
  • 15. WP4: Progress performed so far… ‣ Successfully finished the implementation, integration and deployment of the Integrated COCKPIT Toolkit (initial version): ‣ Complete portable installation prototype along with deployment and maintenance manual distributed to all end-user partners. ‣ Training sessions conducted with end-users supported by technical partners. ‣ Update site set-up for consecutive updates and bug-fixes. ‣ The following deliverables have been successfully submitted to the EC according to the project work plan: ‣ D4.1.1: Conceptual Architecture and Design Specifications of COCKPIT Toolkit, 1st version – Resubmitted according to review report comments. ‣ D4.2.1: Test Cases and overall system evaluation results 1st version ‣ D4.3.1: Integrated COCKPIT Toolkit 1st version ‣ Currently performing bug-fixes and minor adjustments to the initial prototype to support the parallel process of end-user trials (initial iteration) ‣ Several updates distributed to the end-users already. ‣ Presently focusing on final adjustments to the Simulation module (SV). 15 COCKPIT – 6th Plenary meeting, 12th January 2012
  • 16. Planned work until M32 (August 2012) ‣ A second SVN has been deployed for the development, integration and testing process of the second and final version of the Integrated COCKPIT Toolkit. ‣ Prepare a detailed demonstration scenario (i.e. Public Service, Metadata, etc.) to guide the Review Meeting prototype demo. ‣ A detailed development plan is under preparation featuring the functionality envisioned for the final prototype, focusing mainly on the SE, OM and DP. ‣ The above mentioned plan will be enriched with the results and outcomes of the initial end- user evaluation process. ‣ Issues marked with high importance derived from the end-users will be considered for implementation towards the final prototype of the respective modules. ‣ Initiate the preparation of the respective WP4 deliverables to be submitted by M32 (August 2012): ‣ D4.1.2: Conceptual Architecture and Design Specifications of COCKPIT Toolkit 2nd version. ‣ D4.2.2: Test Cases and overall system evaluation results 2nd version. ‣ D4.3.2: Integrated COCKPIT Toolkit 2nd version. 16 COCKPIT – 6th Plenary meeting, 12th January 2012
  • 17. Thank you for your attention! 17 COCKPIT – 3rd Plenary meeting, 11th-12th of Nov. 2010
  • 18. Work Package 5 COCKPIT Governance Model Pilots & Evaluation ENG – Ivan Ficano 18 COCKPIT – 6th Plenary meeting, 12th January 2012
  • 19. ‣ Insight on pilot execution ‣ Report of current evaluation results 19 COCKPIT – 6th Plenary meeting, 12th January 2012
  • 20. 20 COCKPIT – 6th Plenary meeting, 12th January 2012
  • 21. ‣ General considerations ‣ Former common action plan ‣ Adjustment of plan for the three local cases ‣ Current status of piloting progress ‣ Changes on Deliberation Platform 21 COCKPIT – 6th Plenary meeting, 12th January 2012
  • 22. ‣ General considerations: ‣ The first piloting cycle is being revealed trickier than expected, mostly due to ‣ acceptance of technology (Venice) ‣ involvement of stakeholders (CiTilburg) ‣ The first piloting cycle will be more focussed on the technology rather than on the methodology ‣ The first piloting cycle will be definitely more based on the SE modelling rather than on the DP deliberation 22 COCKPIT – 6th Plenary meeting, 12th January 2012
  • 23. ‣ Former common action plan ‣ An early pilot schedule was circulated, aiming at leading the activities of the three pilot partners. ‣ Original proposed deadlines for the 1st pilot execution: ‣ 11/11: Familiarization with Toolkit & DP ‣ 18/11: Training of OM ‣ 25/11: Initial modeling of public service, upload to the DP & generation of Polls ‣ 25/11:Publication of Press release (in any case, after the upload to the DP) ‣ 09/12: Remodeling, based on Poll feedback ‣ 14/12: Upload simulation to the DP ‣ 14/01: Remodeling, based on comments received from simulation, forums etc. & upload to DP ‣ ...continuously: experience logging, DP monitoring, generation of artifacts ‣ 30/01 Report of conclusions 23 COCKPIT – 6th Plenary meeting, 12th January 2012
  • 24. ‣ Specific plans of three local cases ‣ Due to requirements specific for each partner, the three public bodies adjusted the general plan according to their constraints and directives, and circulated the new ones. Original deadlines and Task CiTilburg YPES Venice 11/11: Familiarization with Toolkit & DP 15/12 11/11 15/12 18/11: Training of OM 15/12 18/11 15/12 25/11: Initial modeling of public service, upload to the DP 22/12 13/12 15/12 & generation of Polls 25/11:Publication of Press release -- 13/12 16/12 09/12: Remodeling based on Poll feedback 09/01 09/01 -- 14/12:Upload simulation to the DP 15/01 11/01 -- 14/01: Remodeling based on comments received from 20/01 30/01 -- simulation, forums etc. & upload to DP 30/01: Report of conclusions 30/01 10/02 10/02 24 COCKPIT – 6th Plenary meeting, 12th January 2012
  • 25. ‣ Current status of piloting progress Task CiTilburg YPES Venice Only partially. Only partially. The training tool is in Training of OM Done. It will be completed this week. “Pre-Analysis” state since the 14 of december. Initial 10 tryouts (modeling and DP modeling of upload) with fake data. Done. public service Done. Problems with BPMN & upload to the Real case “Werkgeversplein” in modelling still to be fixed. DP progress. None. Generation of None. Done. Likely deadline: by the Polls No planned deadline. 3rd week of January No public press release is planned by CiTilburg. Only professional (government) bodies that are None. Publication of responsable on innovation of Done Likely deadline: by the Press release methodology and tools will be 3rd week of January addressed. No planned deadline. 25 COCKPIT – 6th Plenary meeting, 12th January 2012
  • 26. ‣ Current status of piloting progress Task CiTilburg YPES Venice Remodeling None. None. None. based on poll No planned feedback Planned by 20th of Janaury No planned deadline deadline Yes. Ongoing activity. The number of active users is Through RSS feed Monitoring the still low. However, almost all from Forum, though None DP posts are totally relevant and no real debate has useful. There are no offensive, started yet. insulting or advertising posts. Sending of Done. Done. experiences log Not yet Up to 7th of sheet Up to 23rd of November. December. 26 COCKPIT – 6th Plenary meeting, 12th January 2012
  • 27. Changes on the Deliberation Platform ‣ The DP has been customized by YPES and VENICE according to their different languages and preferences. ‣ Some changes are still to be done for the VENICE case. 27 COCKPIT – 6th Plenary meeting, 12th January 2012
  • 28. 28 COCKPIT – 6th Plenary meeting, 12th January 2012
  • 29. Usage logs ‣ Self-assessment list ‣ Laboratory test ‣ Questionnaires o On-line questionnaire o User questionnaire ‣ General feedback 29 COCKPIT – 6th Plenary meeting, 12th January 2012
  • 30. Usage logs ‣ YPES and Venice already sent a first version of the usage log file, CiTilburg committed to send it as soon as possible (maybe by the end of next week). ‣ Moreover, all mail exchanges and phone calls regarding the pilot experiences have been noted down and will be suitably used as material for the evaluation. ‣ Experiences reported so far refer to the early stages of the piloting and are too immature to come to a consolidate consideration. Moreover, some of them are sw bugs, some other are suggestions for future improvements. 30 COCKPIT – 6th Plenary meeting, 12th January 2012
  • 31. Self-assessment list ‣ Consortium partners (Intra, IBM, ATC, NTUA, KIT, UniTilburg) have filled in a table with some questions regarding intrinsic features of both the governance model and the toolkit, according to their expertise on the issues. ‣ Results are very satisfactory. The technical partners have unawarely showed a great allignment in the assessment, except for Accessibility: Which level of accessibility the web part of the toolkit has? •a. None •b. Level “A” of Web Content Accessibility Guidelines •c. Level “AA” of Web Content Accessibility Guidelines •d.Level “AAA” of Web Content Accessibility Guidelines Portability: Is the toolkit installable and adaptable to different environments (i.e. operating systems, hardware configurations) •a. Yes •b. Yes, only partially •c. Not 31 COCKPIT – 6th Plenary meeting, 12th January 2012
  • 32. Laboratory test ‣ A first laboratory test has already been carried out in ENG premises. The tester had only office automation SW skills. Never used Eclipse or other IDE. Some significant results: ‣ good general acceptance (both explicitly and deduced through facial expressions); high understandability; scarse attractiveness, but that was perceived as reasonable considered the expected target user, indeed sobriety was found as proper and suitable; multi-tab layout naturally intuitive; scarse readability (too small types); high perceived usefulness; in some cases limitative; etc. ‣ Other two tests are scheduled in January. 32 COCKPIT – 6th Plenary meeting, 12th January 2012
  • 33. Questionnaires o On-line questionnaire addressed to collect feedbacks on both the new governance model and the interaction with the interface are already available to citizens and have been linked from the DP home pages (to the following URLs):  English (Citilburg): http://www.surveymonkey.com/s/LV2DTC2  Italian (Venice): http://www.surveymonkey.com/s/9PTY8GN  Greek (YPES): http://www.surveymonkey.com/s/966YRV7 o User questionnaire  By the end of the 1st piloting cycle, when all toolkit functionalities are expected to be tested and assesseble by the user partners, a survey will be provided to them in order to evaluate aspects coming from the overall experience (not related to single usages) on aspects such as satisfaction, effectiveness and efficiency 33 COCKPIT – 6th Plenary meeting, 12th January 2012
  • 34. Thank you for your attention! 34 COCKPIT – 3rd Plenary meeting, 11th-12th of Nov. 2010
  • 35. Work Package 6 Dissemination & Exploitation ATOS – Mercedes Arjona Almazan 35 COCKPIT – 6th Plenary meeting, 12th January 2012
  • 36. ‣ Progress dissemination tools and activities ‣ Impact creation and assessment ‣ Progress exploitation activities ‣ Action Plan. Planning for review presentation 36 36 COCKPIT – 6th Plenary meeting, 12th January 2012
  • 37. Dissemination tools Press releases  Preparation of press releases o General English version o Version for each use case  Atos communication department: preparing launch of press release in relevant media  Ypes; NTUA; Intra - already disseminated via diverse channels  Other partners circulate press release 12 January 2012 37 37
  • 38. Website updates  Uploading new “Demonstration Prototype Toolkit Presentation”  Including direct accesses to the 3 pilot sites; visually by countries’ flags  Uploading the “Demonstrator of the Cockpit video toolkit to homepage  Upload of 4th Cockpit newsletter for download 12 January 2012 38 38
  • 39. Cockpit Newsletter  Preparation and design of Cockpit Newsletter 4th issue  sent to SIG Dec 2011  Currently 128 members in the Cockpit Special Interest Group (SIG) list 12 January 2012 39 39
  • 40. Dissemination activities – publications and events (M13-M24) Scientific publications ‣ 4 publications in books, journals, magazines Publications in popular media ‣ Publications in Greek online journal and newspaper announcing the pilot use case in Greece (Intra) ‣ Publications of Greek press release (Ypes, Ntua) Paper submissions ‣ 2011: Total of 10 papers submitted to conferences/events 12 January 2012 40 40 COCKPIT – 6th Plenary meeting, 12th January 2012
  • 41. Events (M13-M24) ‣ Participation of partners in a total of 17 events during 2nd year ‣ Upcoming events of interest: 14-15 June 2012 ECEG 2012 – 12th European Conference One of the most relevant Barcelona on e-Government conferences in eGovernment in Europe July 3-5 2012 MeTTeG 2012 - 6th Intern. Conference Papers submission Belgrade on Methodologies, Technologies and deadline: 31 Jan 2012 Tools enabling e-Government 3-6 Sept. 2012 4th IFIP International Conference on Papers submission Kristiansand, eParticipation deadline: 15 Mar 2012 Norway  Please inform Atos about participations in project relevant events or other dissemination activities 41 41 COCKPIT – 6th Plenary meeting, 12th January 2012
  • 42. WP 6 – Deliverables ‣ D 6.6.1 Dissemination report 1st version  Submitted M24 ‣ D 6.8.2 Ethical issues report 2nd versions  Submitted M24 42 42 COCKPIT – 6th Plenary meeting, 12th January 2012
  • 43. Task of approaching Public Administrations Cockpit dissemination activities particularly considered to raise awareness and create impact among PAs: Achievements so far: Participation in events of special interest 1.) ePractice events ‣ Presentation of Cockpit in 2 ePractice events in Brussels ‣ Representatives of EC, Public Sector, Public Service Providers, Researchers o Collaborative production of eGovernment services (27/10/11) o User centric eServices (20/12/2011) 43 43 COCKPIT – 6th Plenary meeting, 12th January 2012
  • 44. 2.) Smart Cities events ‣ Smart Cities as the next stage in urbanisation with growing importance of ICTs; currently area of great interest ‣ Six main axes: Cockpit = Smart governance axis ‣ Smart Cities Expo World Congress Barcelona (28 Nov-2Dec 2011): o Presentation of Cockpit by Atos Research & Innovation Director o Video show of Cockpit Methodology Video at the Atos exhibition booth; distribution of Cockpit brochures o Large event with considerably high impact; approx. 900 participants, among them especially PAs 44 44 COCKPIT – 6th Plenary meeting, 12th January 2012
  • 45. 45 45 COCKPIT – 6th Plenary meeting, 12th January 2012
  • 46. Cockpit as asset in Atos Smart Cities campaign  Inclusion of Cockpit in the Atos Smart Cities brochure as part of the Smart governance axis  to be circulated massively  Cockpit presentation to be included in future Smart Cities events  Cockpit possibly forming part of the Atos worldwide “IT for cities campaign” o Initiative of the Atos global Atos Brochure: “Empowering marketing management department for Public Sector Smart Cities” 12 January 2012 46 46
  • 47. In order to enlarge Cockpit impact to as many target groups and regions as possible, Cockpit partners are encouraged to contribute in the creation of impact ‣ The Atos initiatives can serve as examples for other partners to carry out similar actions o Within their organisations o Among other initiatives they are involved ‣ Please report such activities to Atos ‣ If you need further information or support, Atos will assist you when required 47 47 COCKPIT – 6th Plenary meeting, 12th January 2012
  • 48. Cockpit seminar/workshop ‣ Celebrate workshop in Holland o City of Tilburg, University of Tilburg, Atos Holland (provision of premises, support organisation) o Currently in process: critical success factor is involvement of some important stakeholders: - VNG/KING (Union of Dutch local governments) - UWV - Some larger cities ‣ Among all partners agree on the focus of this workshop: o Settle the agenda: Demo of the tool, presentation of use case (Tilburg?), tool assessment o Seminar/workshop requires technical support ‣ Other (user) partners would also like to participate/contribute? 48 48 COCKPIT – 6th Plenary meeting, 12th January 2012
  • 49. Impact assessment in three groups 1.) Dissemination activities impact assessment: ‣ Assessment carried out according to the success criteria table included in the Dissemination report 1st version 2.) Workshop(s) impact assessment: ‣ Questionnaire circulation among workshop participants o Questions include business evaluation, tools assessment and purchase interest ‣ Possible open table discussion with participants 3.) Pilots impact assessment: ‣ Our suggestion: including 2 or 3 questions to the existing evaluation questionnaires (WP5) concerning user engagement and business evaluation o Questions on user engagement – to be included to online questionnaire on DP o Questions business evaluation – to be included to Public Administration questionnaire 49 49 COCKPIT – 6th Plenary meeting, 12th January 2012
  • 50. ‣ Table of content of D6.7.2: Business and Exploitation plan 2nd version, (M35) ‣ 1. Competitive analysis. Benchmarking study ‣ 2. Exploitation Agreement ‣ 3. Individual Exploitation Plan ‣ 4. Potential client approach - Engage business development personnel from the partners’ organisations ‣ Questionnaire creation for business evaluation ‣ Individual exploitation plan template.  The business plan will establish guidelines to the market deployment of the product/service the consortium and the individual partners want to exploit. In particular, the exploitation plan will elaborate alternative exploitation/sustainability strategies for those outcomes that could not be commercialised. 50 50 COCKPIT – 6th Plenary meeting, 12th January 2012
  • 51. Potential client approach  Atos exploitation and impact efforts: o Meeting with Atos Business Development Department o Cockpit will possibly be included in Atos worldwide “IT for cities campaign” o Cockpit to be included in future Smart Cities events; actual area of great interest , also among PAs. ‣ Engage business development personnel from the partners’ organisations - Each partner find opportunity to transmit cockpit within its organisation, especially big industry partners; business development 51 51 COCKPIT – 6th Plenary meeting, 12th January 2012
  • 52. Update on dissemination tools and activities since the last review o Please communicate all dissemination activities carried out to us (especially publication of press releases about piloting, activities which create impact ‣ Cockpit workshop o Short summary about the outcome; high level evaluation if timeframe permits ‣ Impact assessment method of user engagement & business evaluation o Questionnaire development 52 52 COCKPIT – 6th Plenary meeting, 12th January 2012
  • 53. Cockpit products and services ‣ Benchmarking analysis draft ‣ Individual exploitation plans draft ‣ Exploitation Agreement draft ‣ Preliminary results of potential client approach o (Engagement business development personnel from the partners’ organisations) 12 January 2012 53 53 COCKPIT – 6th Plenary meeting, 12th January 2012
  • 54. Thank you for your attention! 54 COCKPIT – 3rd Plenary meeting, 11th-12th of Nov. 2010
  • 55. Work Package 7 Project Management INTRASOFT - Christos Georgousopoulos 55 COCKPIT – 6th Plenary meeting, 12th January 2012
  • 56. Important dates Input for Management Reports ‣ Effort consumption - Quarterly reports .xls files 12th of Jan. ( TODAY! ) ‣ Work-Package updated descriptions ‣ Explanation notes on use of resources & Form C 20th of Jan. (coming Friday) & upload of cost statements at NEF/ECAS Deliverables: ‣ Provision of all deliverables for review to EC Reviewers & PO: 17th of Feb. 2012 (three weeks prior the review) *D5.3.1: 2nd of Mar. 2012 (one week prior the review) Meetings at Venice: ‣ Rehearsal meeting: 8th of Mar. 2012 Social event: night of rehearsal - PO will be present (and maybe the reviewers) ‣ Review meeting: 9th of Mar. 2012 56 COCKPIT – 6th Plenary meeting, 12th January 2012
  • 57. Submission of pending Deliverables ‣ D7.3: Second Periodic Activity Report Dec. 2011 (…early Feb.2012) ‣ D7.4: Second Management Report ‣ *D3.1.2: Public Service Formal Representation, 2nd version ‣ *D3.2.2: Public Service Cost Estimation and Valuation Model, 2nd version Jan. 2012 ‣ *D3.2.2.1: Public Service Cost Estimation and Valuation system, 2nd version ‣ *D5.3.1: COCKPIT Governance Model and Toolkit Evaluation Report, 1st version Feb. 2012 *might receive feedback during review 57 COCKPIT – 6th Plenary meeting, 12th January 2012
  • 58. Preparations for review ‣ Agenda: ‣ Live demonstration of COCKPIT usage PO’s focus ‣ Pilot evaluation results ‣ ENG will present in detail the overall results ‣ Users will present/highlight specific aspects of usage/experience • Have a real decision maker/V.I.P. to talk about Cockpit (VENICE, YPES, CiTilburg) ‣ Exploitation and engagement of other PA institutions ‣ WP progress ‣ Feedback on Ethical issues for Greek case ‣ Management Reports & address of reviewers’ past comments 58 COCKPIT – 6th Plenary meeting, 12th January 2012
  • 59. Thank you for your attention! 59 COCKPIT – 3rd Plenary meeting, 11th-12th of Nov. 2010

Notas do Editor

  1. Substantially broadening the reach of our project  to more EU Public Institutions, outside of our consortium, and assess the impact of our solution against a significant sample of EU Public Institutions. Suggested means for achieving this may include larger-scale communication events in Brussels or other places where stakeholders can be invited and appropriately presented the project, or utilizing electronic means for impact assessment such as on-line presentations and on-line questionnaires.