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DIGITAL
  ONLINE
    INFLUENCE
BY: GENCAN LAM, KYLE IRANI
“Think like a publisher, not a marketer.”
               - David Meerman Scott, American Online Strategist
What in the world is
       Online Influence?

 The ability to make you think or do
 something based off an individual’s
  words through an online medium.
Vanity Metrics?!

 Number of Facebook Fans/Reach

 Number of Twitter Followers/Reach

 Number of App downloads

 Number of Registered users

 Total email addresses
Images Courtesy of allfacebook.com
It Help businesses

 Differentiate themselves

 Healthy margins

 Builds relationships                Images Courtesy of impactlearning.com




 Builds trust (information shared)
Where is Online Influence
Beneficial?

 B2B                        B2C
 Contribute thoughts       Connects brands and
  and show leadership to     consumers
  their industry            Keep customers
 Reach new customers        engaged
 Attract top-notch         Attracts customers to
  employees                  locations
Online Influence Tools




                         Images Courtesy of agendacom.com
 Sign-in with Facebook or Twitter
 Measures online influence
 Your score represents your online influence
  out of 100
   Quick fact: Klout Score of 50 or more represents
      the 95th percentile of population!
     How many people – True Reach
     How much you influence – Amplification
     How influential they are – Network score




                                                   Images Courtesy of Klout.com
#Linsanity
   Jeremy Lin, Point Guard for the New
    York Knicks
   Former Asian-American Harvard
    player who no one knew about
   Led the Knicks to an amazing
    9-2 streak
   Each victory and the rise in online
    buzz correlated with his rise in
    popularity
   Klout score grew from 57 to 84 in less
    than a month!
   His twitter follower grew from
    100,000 to 700,000 in 2 months




                                             Images Courtesy of Klout.com
Cont’d




          How the score is based; All Activity on
           Twitter, Facebook, Tumblr, LinkedIn, FourSquare,
            MySpace, Instagram
          Earn Klout Perks based on your influence
           for exclusive access to products and
           experiences from top brands


                                                          Images Courtesy of Klout.com
How is KloutPerks useful for business?
 Audi 2011 A8
       Launch Event

   Mission: Target -> Engage -> Amplify
 Invited the top 217
  influencers in design, luxury
  and technology
 Test drove at the event
 As a result, the influencers
  reached 3.1 million people in
  North America and left 51.14
  million impressions




                                           Images Courtesy of Klout.com
Another Example of a Klout Perk!
Gilt Gives Discounts to Match
Klout Scores
By Liz Gannes, March 5th, 2012

 Gilt offering discounts based on Klout scores
 For example;
    Klout score of 20 will give you 20% off Gilt purchase
    Klout score of 60 will give you 60% off Gilt purchase
 Limited number of discounts each day
 As a result, this campaign drew lots of people visiting and inquiring
   about the website!




                                                                Images Courtesy of Klout.com
 Measures solely on Twitter influence
     Score increases by retweets, @replies, followers
     Score ranges from 1 to 1000, with higher scores representing
            greater influence


Influence               Points Distribution   Outreach            Points Distribution

Retweet, <10,000        10 points             Retweet             10 points

Retweet, >10,000        25 points             @reply or mention   10 points

Retweet, <100,000       50 points             Follow a(n) @name   1 point

New Follow              1 point


                                                                              Images Courtesy of Kred.com
Cont’d




          Offline Kred
               Only influence tool to include points accrued for ‘real world’ accomplishments such as:
                   Frequent flyer medals, memberships, degrees, ceremonies, sports, charities

          Kred communities
               Interest-based community membership is determined by words used in a person's Twitter Bio as well
                as keywords and hashtags they have historically used in their posts

          Kred score is relative and ranked from within your own
            community
          Other things that are analyzed include top communities, most
            used #hashtag, most clicked links, and levelling up


                                                                                                           Images Courtesy of Kred.com
 How is Kred useful for business?
  1. Huge opportunity to expand network
  2. Helps identify the most respected and influential
     people within your own community/ network
  3. Builds influence by people passing along your
     message across and amplifying it through
     tweets, retweets and followers




                                                Images Courtesy of Kred.com
 Sign in with Facebook or Twitter
 Measures online influence
 Through Twitter, Facebook, LinkedIn, Quora, and
  Blog Stats
 Able to indicate your most talked about topic
 Overall score based on 8 benchmark topics /
  communities out of 100
 Therefore, you must be influential on all aspects

                                              Images Courtesy of Peerindex.com
Cont’d



          Score is based on
            Authority – how much others rely on your
             recommendations
            Audience – the number of people who are impacted by
             your actions
            Activity – how much you do that is related to the topic
             community
          Obtain PeerPerks on products that you
           are influential on
          Very Similar to Klout!

                                                               Images Courtesy of Peerindex.com
How is Peerindex good for
business?
1. Shows the importance of participating in meaningful
   exchanges of information online
2. Helps identifies the authority of members and the
   people who follow them
3. Identifies and prioritizes the most talked about topics
   and people in social media as a whole




                                                   Images Courtesy of Peerindex.com
Spot Influence
 • A tool used to find contextual influence
 • Measures three main criteria:
    1. Relevance
    2. Reach
    3. Impact
 • With these metrics and there specific
 calculation they can find out how influential a
 company or individual is.




                                        Images Courtesy of Spotinfluence.com
For Profit & Non Profit
Organization




                          Images Courtesy of dypadvisros.com
For Profit Companies with Online Influence

                                      • Starbucks Coffee is a thought leader on Klout
                                      • Influential in 15 topics:
                                          1. Coffee
                                          2. Starbucks
                                          3. Branding
                                      • Klout Score of 78
                                      • Over 2,000,000 followers on twitter alone

    Image Courtesy of Starbucks.com


                                      • Obama 2012 Campaign has been steady on Klout
                                      • Influential in 20 topics:
                                          1. Politics
                                          2. Business
                                          3. Government
                                      • Klout Score of 91
                                      • Over 13,000,000 followers on twitter alone
    Image Courtesy of advocate.com
Non-Profit Organization
                      Beth Kanter
                      Co-Author, The Networked Nonprofit Image Courtesy of Twitter:@Kanter
                      CEO of Zoetica, nonprofits and socially conscious companies

   bethkanter.org, longest running and most popular blogs for nonprofits orgs
   The first person to use Twitter for fundraising in 2007
   Internationally recognized trainer who has developed and
    implemented effective sector capacity building programs that help
    organizations integrate
        social media
     network building
     relationship marketing best practices
     Designed workshops and training programs
   Named by Fast Company Magazine as one of the most influential women in
    technology and one of Business Week's "Voices of Innovation for Social
    Media"
                                                                          Images Courtesy of bethkanter.org
Non-Profit Organization
                                                      Image Courtesy of Twitter:@Invisible
                                     Jason Russell
                                                                                                       Image Courtesy of YouTube
                                     Co-Founder/ Film Maker of Invisible Children
                                     Non-Profit Organization
            Programs rely on talented staff, volunteers, young activists who want to use their voices for peace
            Headquarters in San Diego with offices in a vast amount of offices in Central Africa
            Mission: A partnership between Invisible Children and LRA-affected communities
                  Enable children to take responsibility for their futures
                  Quality education, mentorships, the redevelopment of schools, and financial stability,
                   Civilian protection and rehabilitation.




                                                                   Image Courtesy of Facebook.com
                                                                                                    Image Courtesy of YouTube.com
Image Courtesy of Time Magazine
Non-Profit Organization
                                  Donna Norton
                                  Campaign Director, MomsRising
                                                                                    Women who have been unable to purchase health insurance
                                                                                    because of a pre-existing condition such as cancer or having
                                                                                    been pregnant now have an option to obtain the insurance they
                                                                                    need through the new Pre-Existing Condition Insurance Plan.
                                            Image Courtesy of Twitter:@momsrising


     Working to bring together millions of people who share a common concern at all
      income about the need to build a more family-friendly and equity-centric America
     Goal is to positively change the policies at congressional and State levels
     Twitter Account @MomsRising
           15,831 followers
           10,160 tweets
M Maternity and Paternity Leave
O Open Flexible Work
T Toxic Free Families
H Health care for Kids
E Early Care and Education
R Realistic and Fair Wages
S Sick Days, Paid




                                                                                                            Images Courtesy of momsrising.com
Suggestions for Businesses!
 1.   Trying new things = learning new things!
           Try out different tools to see which one works best for you
           Most of the tools offer free versions that allows you to get a first
            impression
 2.   Expand Your Network Online!
           Always try to meet new people
           Use tools to find the community or group of people that has a
            similar passion as you
 3.   Quality over Quantity
           When creating/ blogging messages online, try to create quality posts
            rather than repeated messages
           Remember, everything you post online are published! Like it or not!
Resources


            Image Courtesy of Artofhustle.com
Why Klout really matters:
 Money, Money, Money!
 By Derrick Harris, March 13th, 2012
 http://gigaom.com/cloud/why-klout-really-matters-money-money-money/


 Social media influences search results
 Twitter activity translates into Twitter
  influence
 Business partners pay Klout to put their perks
  for the “right” set of people
 If they like it, they will express their feelings
  via social media


                                                                       Images Courtesy of Klout.com
A Website measures online
influence, which is more valuable
than you think.
Toronto Sun, May 10, 2011
http://www.torontosun.com/2011/05/09/a-website-measures-online-influence-which-is-more-valuable-than-you-think



       Social media becoming the worlds biggest
        popularity contest
       Influence is the ability to drive action
       Beginning of an era where people have become                                          Image Courtesy of Torontosun.com


        publishers, and Klout is the first of its kind when it comes
        to measuring the influence of these micropublishers
       Everything you post online will be graded
Additional Resources
 Ways to increase your online influence:
      http://www.copyblogger.com/increase-influence-online/

 Developing the Organization’s Online Influence
      http://blog.prnewswire.com/category/online-influence/

 How to manage Online Influence
      http://www.link-assistant.com/blog/how-to-manage-your-online-influence/

 Why to be active in Online Influence
      http://www.brandignity.com/2011/04/increase-online-influence-tips/

 Tools To Boost Your Online Influence
    http://www.theglobeandmail.com/report-on-business/small-
      business/digital/web-strategy/tools-to-boost-your-online-
      influence/article2231866/
 Why Klout Is Really And Truly Valuable
     http://marshallk.com/why-klout-is-really-and-truly-valuable

 The Difference between Popularity and Influence Online
     http://paidcontent.org/article/419-the-difference-between-popularity-and-
      influence-online/

 Why Small Businesses Should Care About Their “Social
  Influence”
     http://www.entrepreneur.com/blog/222505

 The Rise of Digital Influence and How to Measure It
     http://www.briansolis.com/2012/03/report-the-rise-of-digital-influence/

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Digital Online Influence

  • 1. DIGITAL ONLINE INFLUENCE BY: GENCAN LAM, KYLE IRANI
  • 2. “Think like a publisher, not a marketer.” - David Meerman Scott, American Online Strategist
  • 3. What in the world is Online Influence? The ability to make you think or do something based off an individual’s words through an online medium.
  • 4. Vanity Metrics?!  Number of Facebook Fans/Reach  Number of Twitter Followers/Reach  Number of App downloads  Number of Registered users  Total email addresses
  • 5. Images Courtesy of allfacebook.com
  • 6. It Help businesses  Differentiate themselves  Healthy margins  Builds relationships Images Courtesy of impactlearning.com  Builds trust (information shared)
  • 7. Where is Online Influence Beneficial? B2B B2C  Contribute thoughts  Connects brands and and show leadership to consumers their industry  Keep customers  Reach new customers engaged  Attract top-notch  Attracts customers to employees locations
  • 8. Online Influence Tools Images Courtesy of agendacom.com
  • 9.  Sign-in with Facebook or Twitter  Measures online influence  Your score represents your online influence out of 100  Quick fact: Klout Score of 50 or more represents the 95th percentile of population!  How many people – True Reach  How much you influence – Amplification  How influential they are – Network score Images Courtesy of Klout.com
  • 10. #Linsanity  Jeremy Lin, Point Guard for the New York Knicks  Former Asian-American Harvard player who no one knew about  Led the Knicks to an amazing 9-2 streak  Each victory and the rise in online buzz correlated with his rise in popularity  Klout score grew from 57 to 84 in less than a month!  His twitter follower grew from 100,000 to 700,000 in 2 months Images Courtesy of Klout.com
  • 11. Cont’d  How the score is based; All Activity on  Twitter, Facebook, Tumblr, LinkedIn, FourSquare, MySpace, Instagram  Earn Klout Perks based on your influence for exclusive access to products and experiences from top brands Images Courtesy of Klout.com
  • 12. How is KloutPerks useful for business?  Audi 2011 A8 Launch Event  Mission: Target -> Engage -> Amplify  Invited the top 217 influencers in design, luxury and technology  Test drove at the event  As a result, the influencers reached 3.1 million people in North America and left 51.14 million impressions Images Courtesy of Klout.com
  • 13. Another Example of a Klout Perk! Gilt Gives Discounts to Match Klout Scores By Liz Gannes, March 5th, 2012  Gilt offering discounts based on Klout scores  For example;  Klout score of 20 will give you 20% off Gilt purchase  Klout score of 60 will give you 60% off Gilt purchase  Limited number of discounts each day  As a result, this campaign drew lots of people visiting and inquiring about the website! Images Courtesy of Klout.com
  • 14.  Measures solely on Twitter influence  Score increases by retweets, @replies, followers  Score ranges from 1 to 1000, with higher scores representing greater influence Influence Points Distribution Outreach Points Distribution Retweet, <10,000 10 points Retweet 10 points Retweet, >10,000 25 points @reply or mention 10 points Retweet, <100,000 50 points Follow a(n) @name 1 point New Follow 1 point Images Courtesy of Kred.com
  • 15. Cont’d  Offline Kred  Only influence tool to include points accrued for ‘real world’ accomplishments such as:  Frequent flyer medals, memberships, degrees, ceremonies, sports, charities  Kred communities  Interest-based community membership is determined by words used in a person's Twitter Bio as well as keywords and hashtags they have historically used in their posts  Kred score is relative and ranked from within your own community  Other things that are analyzed include top communities, most used #hashtag, most clicked links, and levelling up Images Courtesy of Kred.com
  • 16.  How is Kred useful for business? 1. Huge opportunity to expand network 2. Helps identify the most respected and influential people within your own community/ network 3. Builds influence by people passing along your message across and amplifying it through tweets, retweets and followers Images Courtesy of Kred.com
  • 17.  Sign in with Facebook or Twitter  Measures online influence  Through Twitter, Facebook, LinkedIn, Quora, and Blog Stats  Able to indicate your most talked about topic  Overall score based on 8 benchmark topics / communities out of 100  Therefore, you must be influential on all aspects Images Courtesy of Peerindex.com
  • 18. Cont’d  Score is based on  Authority – how much others rely on your recommendations  Audience – the number of people who are impacted by your actions  Activity – how much you do that is related to the topic community  Obtain PeerPerks on products that you are influential on  Very Similar to Klout! Images Courtesy of Peerindex.com
  • 19. How is Peerindex good for business? 1. Shows the importance of participating in meaningful exchanges of information online 2. Helps identifies the authority of members and the people who follow them 3. Identifies and prioritizes the most talked about topics and people in social media as a whole Images Courtesy of Peerindex.com
  • 20. Spot Influence • A tool used to find contextual influence • Measures three main criteria: 1. Relevance 2. Reach 3. Impact • With these metrics and there specific calculation they can find out how influential a company or individual is. Images Courtesy of Spotinfluence.com
  • 21. For Profit & Non Profit Organization Images Courtesy of dypadvisros.com
  • 22. For Profit Companies with Online Influence • Starbucks Coffee is a thought leader on Klout • Influential in 15 topics: 1. Coffee 2. Starbucks 3. Branding • Klout Score of 78 • Over 2,000,000 followers on twitter alone Image Courtesy of Starbucks.com • Obama 2012 Campaign has been steady on Klout • Influential in 20 topics: 1. Politics 2. Business 3. Government • Klout Score of 91 • Over 13,000,000 followers on twitter alone Image Courtesy of advocate.com
  • 23. Non-Profit Organization Beth Kanter Co-Author, The Networked Nonprofit Image Courtesy of Twitter:@Kanter CEO of Zoetica, nonprofits and socially conscious companies  bethkanter.org, longest running and most popular blogs for nonprofits orgs  The first person to use Twitter for fundraising in 2007  Internationally recognized trainer who has developed and implemented effective sector capacity building programs that help organizations integrate  social media  network building  relationship marketing best practices  Designed workshops and training programs  Named by Fast Company Magazine as one of the most influential women in technology and one of Business Week's "Voices of Innovation for Social Media" Images Courtesy of bethkanter.org
  • 24. Non-Profit Organization Image Courtesy of Twitter:@Invisible Jason Russell Image Courtesy of YouTube Co-Founder/ Film Maker of Invisible Children Non-Profit Organization  Programs rely on talented staff, volunteers, young activists who want to use their voices for peace  Headquarters in San Diego with offices in a vast amount of offices in Central Africa  Mission: A partnership between Invisible Children and LRA-affected communities  Enable children to take responsibility for their futures  Quality education, mentorships, the redevelopment of schools, and financial stability, Civilian protection and rehabilitation. Image Courtesy of Facebook.com Image Courtesy of YouTube.com Image Courtesy of Time Magazine
  • 25. Non-Profit Organization Donna Norton Campaign Director, MomsRising Women who have been unable to purchase health insurance because of a pre-existing condition such as cancer or having been pregnant now have an option to obtain the insurance they need through the new Pre-Existing Condition Insurance Plan. Image Courtesy of Twitter:@momsrising  Working to bring together millions of people who share a common concern at all income about the need to build a more family-friendly and equity-centric America  Goal is to positively change the policies at congressional and State levels  Twitter Account @MomsRising  15,831 followers  10,160 tweets M Maternity and Paternity Leave O Open Flexible Work T Toxic Free Families H Health care for Kids E Early Care and Education R Realistic and Fair Wages S Sick Days, Paid Images Courtesy of momsrising.com
  • 26. Suggestions for Businesses! 1. Trying new things = learning new things!  Try out different tools to see which one works best for you  Most of the tools offer free versions that allows you to get a first impression 2. Expand Your Network Online!  Always try to meet new people  Use tools to find the community or group of people that has a similar passion as you 3. Quality over Quantity  When creating/ blogging messages online, try to create quality posts rather than repeated messages  Remember, everything you post online are published! Like it or not!
  • 27. Resources Image Courtesy of Artofhustle.com
  • 28. Why Klout really matters: Money, Money, Money! By Derrick Harris, March 13th, 2012 http://gigaom.com/cloud/why-klout-really-matters-money-money-money/  Social media influences search results  Twitter activity translates into Twitter influence  Business partners pay Klout to put their perks for the “right” set of people  If they like it, they will express their feelings via social media Images Courtesy of Klout.com
  • 29. A Website measures online influence, which is more valuable than you think. Toronto Sun, May 10, 2011 http://www.torontosun.com/2011/05/09/a-website-measures-online-influence-which-is-more-valuable-than-you-think  Social media becoming the worlds biggest popularity contest  Influence is the ability to drive action  Beginning of an era where people have become Image Courtesy of Torontosun.com publishers, and Klout is the first of its kind when it comes to measuring the influence of these micropublishers  Everything you post online will be graded
  • 30. Additional Resources  Ways to increase your online influence:  http://www.copyblogger.com/increase-influence-online/  Developing the Organization’s Online Influence  http://blog.prnewswire.com/category/online-influence/  How to manage Online Influence  http://www.link-assistant.com/blog/how-to-manage-your-online-influence/  Why to be active in Online Influence  http://www.brandignity.com/2011/04/increase-online-influence-tips/  Tools To Boost Your Online Influence  http://www.theglobeandmail.com/report-on-business/small- business/digital/web-strategy/tools-to-boost-your-online- influence/article2231866/
  • 31.  Why Klout Is Really And Truly Valuable  http://marshallk.com/why-klout-is-really-and-truly-valuable  The Difference between Popularity and Influence Online  http://paidcontent.org/article/419-the-difference-between-popularity-and- influence-online/  Why Small Businesses Should Care About Their “Social Influence”  http://www.entrepreneur.com/blog/222505  The Rise of Digital Influence and How to Measure It  http://www.briansolis.com/2012/03/report-the-rise-of-digital-influence/