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Creating Killer Content
Jackie Reau & Tom Callinan
Creating Killer Content
Creating Killer Content


Today’s Agenda:


Introductions
Current Social Media Strategies of Attendees
Know Your Customer
Research
Strategy
Activation/Engagement
Measurement
Social Media Challenge or Opportunity?
Facebook: Show your true “professional” character
Twitter: Short bursts of news for thought leadership positioning
YouTube: Quick :90 video snippets
Pinterest: Lifestyle, aspiration, recreation
Instagram: Visual photo sharing
How Teens Spend their Time Online Each Day
Audience Development Cycle
Creating Killer Content


#1: Conduct a Media Consumption Study
Traditional Media
•TV, Newspaper, Magazines, Radio, internet sites
•Frequency of use (daily, monthly, etc.)
Social Media
•E-mail newsletters, Facebook, Twitter, YouTube, LinkedIn, smart phone applications
•Frequency of use, frequency in sharing/posting content (shared or original content)
Search Engine Usage
•How do they use search engines, which ones do they use,
Information on Your Industry/Company
•Intent to purchase, motivation to attend, competitive questions
Demographics
•Age, Sex, Race, Education, Zip Code/Community of Residence
Psychographics
•Based on your industry, i.e. smart phone ownership, top three hobbies
Creating Killer Content


Snapshot of a Media Consumption Study




What Teens and (Parents) Do On-Line
•Almost all surveyed students, use their phone to text and talk, while almost half are
using it to check for news and/or email.
•A study by Pew Internet says that 85% of U.S. Internet users, aged 17, “go online to
get information about a college, university or other school in which they are thinking
about attending.”
•Forty-five (45) percent of parents report going online to get information about a
college in which their child is investigating says Pew Internet.
Creating Killer Content


Snapshot of a Media Consumption Study




Internet Influence
•The College’s website is the most useful on-line tool according to surveyed students.
•The two most popular general college websites used among those surveyed are
Collegeboard.org (75%) and ACTstudent.org (62%)
•Ninety-two (92) percent of surveyed students use Google as their primary search
engine.
Creating Killer Content


#2: Conduct a Content Audit
Review the content you created over the last year using the worksheet


•Analyze Google or website analytics from 2011.
•How many blog posts did you write/share on your website?
•Did you write any case studies or white papers on your industry?
•How many e-mail blasts did you send to current clients and prospects?
•Did some content from your Facebook get shared or liked? If so, what was the content?
•Did you get re-tweeted? If so, what was the nature of the content?
Creating Killer Content




Email Analytics
•Check email analytics after sending the email with two days to determine prospects
•Clicks are the hot leads
•Scrub database with bounce backs
Creating Killer Content




Align Efforts with your Customer’s Buying Cycle
Creating Killer Content



#3: Create an Editorial Schedule


•Record your editorial plans on a Google calendar or spreadsheet
•Plan for six months to one year based on your research
•Theme your content based on the buying cycle and your customer’s needs
•The goal is to create a good mix of content types (blogs, photos, videos), topics to make sure
you are reaching all of your personas
•Tag your content with your SEO keywords on a consistent basis
•Always think like a reporter and encourage your colleagues to do so
•Repurpose content: i.e. use snippets from a white paper on Twitter
Cross Functional Social Media Plan with Editorial Calendar
10 Tips on Making Your Own Media
Creating Killer Content




#1: Download Your Local Media Apps,
Share Photos/News
Creating Killer Content




#2: Monitor Social Media Conversations
and Engage: Free
Creating Killer Content




#2: Monitor Social Media Conversations
and Engage: Paid
Creating Killer Content




#3: Build a Social Media Team to Create Content
Creating Killer Content




#4: Bank Content as You See It, Share It Later
Creating Killer Content




#5: Repurpose Content for Websites, Social Media
Creating Killer Content




#6: Pack Your Camera & Video Camera with You
Creating Killer Content




#7: Create Annual or Seasonal Features
Creating Killer Content




#8: Conduct Original Research and Share It
Creating Killer Content




#9: Gamify your Content
Creating Killer Content




#10: Stay Current with Trends and
Educate Your Community
Creating Killer Content


Measurement: Key Growth Metrics
Creating Killer Content


Measurement: Social Media Insights
Creating Killer Content


Measurement: Competitive Analysis
Creating Killer Content




     Questions?
     Jackie Reau
Game Day Communications
  jreau@gamedaypr.com

 Twitter: @gamedayjreau
   Linkedin: @jackiereau
  Facebook: @jackiereau

 700 West Pete Rose Way
  Cincinnati, Ohio 45203

     (513) 929-4263

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Creating Killer Content for Social Media

  • 1. Creating Killer Content Jackie Reau & Tom Callinan
  • 3. Creating Killer Content Today’s Agenda: Introductions Current Social Media Strategies of Attendees Know Your Customer Research Strategy Activation/Engagement Measurement
  • 4. Social Media Challenge or Opportunity?
  • 5. Facebook: Show your true “professional” character
  • 6. Twitter: Short bursts of news for thought leadership positioning
  • 7. YouTube: Quick :90 video snippets
  • 10. How Teens Spend their Time Online Each Day
  • 12. Creating Killer Content #1: Conduct a Media Consumption Study Traditional Media •TV, Newspaper, Magazines, Radio, internet sites •Frequency of use (daily, monthly, etc.) Social Media •E-mail newsletters, Facebook, Twitter, YouTube, LinkedIn, smart phone applications •Frequency of use, frequency in sharing/posting content (shared or original content) Search Engine Usage •How do they use search engines, which ones do they use, Information on Your Industry/Company •Intent to purchase, motivation to attend, competitive questions Demographics •Age, Sex, Race, Education, Zip Code/Community of Residence Psychographics •Based on your industry, i.e. smart phone ownership, top three hobbies
  • 13. Creating Killer Content Snapshot of a Media Consumption Study What Teens and (Parents) Do On-Line •Almost all surveyed students, use their phone to text and talk, while almost half are using it to check for news and/or email. •A study by Pew Internet says that 85% of U.S. Internet users, aged 17, “go online to get information about a college, university or other school in which they are thinking about attending.” •Forty-five (45) percent of parents report going online to get information about a college in which their child is investigating says Pew Internet.
  • 14. Creating Killer Content Snapshot of a Media Consumption Study Internet Influence •The College’s website is the most useful on-line tool according to surveyed students. •The two most popular general college websites used among those surveyed are Collegeboard.org (75%) and ACTstudent.org (62%) •Ninety-two (92) percent of surveyed students use Google as their primary search engine.
  • 15. Creating Killer Content #2: Conduct a Content Audit Review the content you created over the last year using the worksheet •Analyze Google or website analytics from 2011. •How many blog posts did you write/share on your website? •Did you write any case studies or white papers on your industry? •How many e-mail blasts did you send to current clients and prospects? •Did some content from your Facebook get shared or liked? If so, what was the content? •Did you get re-tweeted? If so, what was the nature of the content?
  • 16. Creating Killer Content Email Analytics •Check email analytics after sending the email with two days to determine prospects •Clicks are the hot leads •Scrub database with bounce backs
  • 17. Creating Killer Content Align Efforts with your Customer’s Buying Cycle
  • 18. Creating Killer Content #3: Create an Editorial Schedule •Record your editorial plans on a Google calendar or spreadsheet •Plan for six months to one year based on your research •Theme your content based on the buying cycle and your customer’s needs •The goal is to create a good mix of content types (blogs, photos, videos), topics to make sure you are reaching all of your personas •Tag your content with your SEO keywords on a consistent basis •Always think like a reporter and encourage your colleagues to do so •Repurpose content: i.e. use snippets from a white paper on Twitter
  • 19. Cross Functional Social Media Plan with Editorial Calendar
  • 20. 10 Tips on Making Your Own Media
  • 21. Creating Killer Content #1: Download Your Local Media Apps, Share Photos/News
  • 22. Creating Killer Content #2: Monitor Social Media Conversations and Engage: Free
  • 23. Creating Killer Content #2: Monitor Social Media Conversations and Engage: Paid
  • 24. Creating Killer Content #3: Build a Social Media Team to Create Content
  • 25. Creating Killer Content #4: Bank Content as You See It, Share It Later
  • 26. Creating Killer Content #5: Repurpose Content for Websites, Social Media
  • 27. Creating Killer Content #6: Pack Your Camera & Video Camera with You
  • 28. Creating Killer Content #7: Create Annual or Seasonal Features
  • 29. Creating Killer Content #8: Conduct Original Research and Share It
  • 30. Creating Killer Content #9: Gamify your Content
  • 31. Creating Killer Content #10: Stay Current with Trends and Educate Your Community
  • 33. Creating Killer Content Measurement: Social Media Insights
  • 34. Creating Killer Content Measurement: Competitive Analysis
  • 35. Creating Killer Content Questions? Jackie Reau Game Day Communications jreau@gamedaypr.com Twitter: @gamedayjreau Linkedin: @jackiereau Facebook: @jackiereau 700 West Pete Rose Way Cincinnati, Ohio 45203 (513) 929-4263

Notas do Editor

  1. Who are your ideal customers and prospects? What are their biggest concerns and how can you create content to be a resource for them? Where are they consuming media and what content do they need? Not all consumers are the same. Think about them in personas as you create content: Mary the working mom of two or Bob the busy small business owner.
  2. Using a tool such as Google docs, create an e-survey to understand media consumption habits among your current customers. Show Oxford PT as an example. https://docs.google.com/spreadsheet/gform?key=0Ag_MDItjKQ6KdEhDYmR5a1JoaG5pTlVXMVBmNHEteXc&hl=en_US&gridId=0#chart
  3. Using a tool such as Google docs, create an e-survey to understand media consumption habits among your current customers. Show Oxford PT as an example. https://docs.google.com/spreadsheet/gform?key=0Ag_MDItjKQ6KdEhDYmR5a1JoaG5pTlVXMVBmNHEteXc&hl=en_US&gridId=0#chart
  4. Using a tool such as Google docs, create an e-survey to understand media consumption habits among your current customers. Show Oxford PT as an example. https://docs.google.com/spreadsheet/gform?key=0Ag_MDItjKQ6KdEhDYmR5a1JoaG5pTlVXMVBmNHEteXc&hl=en_US&gridId=0#chart
  5. Use an aggregator such as Flipboard to read news from various industries, share content based on your community’s interests.
  6. Using a free tool like HootSuite, you can monitor social media conversation around brand names and/or topics.
  7. Using a tool like Meltwater, you can monitor social media conversation around brand names and/or topics.
  8. A team approach fosters content with fresh voices and content from various areas of the business.
  9. Use special events, board meetings to capture video of your organization’s leadership. Bank it for later posts on social media.
  10. With this note, we conducted a competitive analysis on how College Bowl Games used social media to engage fans. We produced a blog post and shared it on our Facebook fan page.
  11. Use social media to follow people of common interests who are influencers. Develop relationships with these influencers through social media engagement.