This document summarizes the results of an exit survey conducted of the Spring 2014 cohort of the LATI program with the following key points: - The cohort size was 29, with 21 responses for a 72% response rate. - Participants reported using skills learned in LATI such as modeling reference behaviors, increased confidence using databases, answering legal questions, and advising teen readers. - Suggested improvements to content included revising the syllabus to a calendar format, adjusting time spent on some topics, and providing more depth on programming and collection management. - Suggested improvements to delivery included spreading out homework, adjusting the balance of online and in-person sessions, and providing coffee during sessions.

1. LATI Spring 2014 Exit Survey
June, 2014

2. Spring 2014
• Cohort size = 29 (including 3 not in public
service)
• Responses = 21
• Response rate = 72%

5. Q3: Examples of how LAs are using
what they learned
• Model reference
behaviors (5)
– saving time and limiting
assumptions
– using in customer service
with member libraries
• Increased use of
databases, and
confidence in using (3)
• Answering specific legal
questions (2)
• Using Diigo lists (2)
• Advising teen readers
with confidence
• Using RA resources to
find subject headings for
cataloging
• Set up display for job
seekers
• Got more involved in
working with teen
collection and
programming

8. Q6: Improvements to content? (9
total)
• Syllabus needs to be in
calendar format
• Some topics didn’t need a full
session, others needed more
time
• Tell participants to bring their
library cards with them
• Questions on movie readers
advisory should reflect the
presentation
• More time on programming
and collection management
• Fewer charts
• Eliminate Google hands-on
and spend more time
exploring Pratt
• More in-depth review of
library reference material
• I am not in public service and
LATI is solely focused on
working the customer service
desk

9. Improvements to delivery? (11)
• Spread out homework
evenly (2)
• More F2F, less online (2)
• More hands-on learning in
F2F sessions
• Earlier access to wiki
• “For the love of all that is
right in this world, provide
coffee. All day. Especially
after lunch.”
• Less homework—it took
away from my other
responsibilities
• Less time on homework and
more time on instruction
• Long drive from the shore,
move some of the F2F
sessions
• More focus on using RA
resources, less on good
books to read

12. Q9: What else would you like us to
know? (15)
• Would like smaller groups
for online sessions, I tend to
hang back in larger groups
• Could it end 2 weeks earlier
so we could get CEUs for
going to MLA?
• Compile all Diigo lists
together, like an annotated
bibliography
• My supervisor was fresh out
of LATI—would have
learned more from an MLS
supervisor
• Enjoyed specific sessions,
wonderful experience
overall, better than I
expected, etc. (5)
• Too much
homework/busywork (2)
• Issues with feedback
providers (2)
• Great reinforcement
• Presenters very professional
and helpful