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V
E F F O R T S B Y –
D I V Y A Y A D A V
(512)
M O N I K A (1019)
T WI N K L E (1060)
ONLINE
SHOPPING
O V E R V I E W
1. Term “online shopping”
2. Facts
3. Top online shopping sites
4. Procedure
5. Payment
6. Pros
7. Cons
8. Tips for protecting your self
9. Conclusion
I N T R O D U C T
I O N
A form of electronic commerce
Allows consumers to directly buy
goods from a seller over internet
 e-web-store, e-shop, e-store,
Internet.
HOW DID ONLINE SHOPPING COME ABOUT?
Online shopping emerged with the development of the internet.
Entrepreneurs saw the potential in online shopping and sprung at the chance
to make virtual storefronts, so that consumers could shop without leaving
their homes.
ONLINE SHOPPING VS. TRADITIONAL SHOPPING
Similarities
-Advertisement.
-Security.
-Convenience.
F A C T S
largest online Retailing corporations :
EBay & Amazon.com
875 million consumers worldwide, who
have shopped on the web
85% internet users have shop online
Most of e-shoppers hail from South Korea
Egypt has least online shoppers
In India 29% internet users shops online
Key Findings of Michael
De Kare-Silver in e-shock:
Already about 15-20% of consumers say they’d
prefer to shop electronically rather than visiting the
shops.
It only takes a drop of about 15% in store traffic to
make many stores unprofitable.
This revolution will achieve critical mass as early as
2005.
Manufactures can seize the opportunity to decide
whether to establish their own direct consumer
distribution and bypass existing retail chains.
T O P O N L I N E
S H O P P I N G
S I T E S *
Amazon.in
Flipkart.com
Myntra.com
Ebay.in
Snapdeal.com
Homeshop18.com
Yebhi.com
Junglee.com
Jabong.com
MASTER PAGE:1
MASTER PAGE:2
form.
SHOPPING CART :-
P R O C E D U R E
Decide what to purchase
Search for available items
Compare(Price ,Review ,Shipping
etc)
Place the order
Pay the bill
Receive delivered items & inspect
them
P A Y M E N T
Credit Card
Debit Card
Internet Banking
Reward Card
Cash on delivery
PRICE COMPARISON
Using price comparison sites can help you find good deals and get your item
at the lowest price possible without having to go from store to store to
find out
The Top Price comparison sites are
Yahoo Shopping
Pricegrabber.com
Shopping.com
P R O S
Comfort of own home
(Shop 24*7)
Save lots of time
Price comparisons & reviews
Wide variety of products
Can purchase used product
Discount coupons available
Clear & dependable return
poli
C O N S
Lack of close quality
examination
Time consuming to return
faulty goods
Can’t buy with cash from
every site
Shipping and Handling Cost
Not suitable for slow
conne
T I P S F O R
P R O T E C T I N G
Y O U R S E L F
Shop from sites you
know & trust using
secure pc
Keep passwords private
Read privacy and
security policy
C O N C L U S I O N
 In India most
people prefer
traditional
shopping
compared to
online shopping
:due to security
reason
but Online
shopping is
growing day by
day
:more popular in
metropolitan
city
essentials of an effective grievance haandling

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essentials of an effective grievance haandling

  • 1.
  • 2. V
  • 3. E F F O R T S B Y – D I V Y A Y A D A V (512) M O N I K A (1019) T WI N K L E (1060) ONLINE SHOPPING
  • 4. O V E R V I E W 1. Term “online shopping” 2. Facts 3. Top online shopping sites 4. Procedure 5. Payment 6. Pros 7. Cons 8. Tips for protecting your self 9. Conclusion
  • 5. I N T R O D U C T I O N A form of electronic commerce Allows consumers to directly buy goods from a seller over internet  e-web-store, e-shop, e-store, Internet.
  • 6.
  • 7. HOW DID ONLINE SHOPPING COME ABOUT? Online shopping emerged with the development of the internet. Entrepreneurs saw the potential in online shopping and sprung at the chance to make virtual storefronts, so that consumers could shop without leaving their homes.
  • 8. ONLINE SHOPPING VS. TRADITIONAL SHOPPING Similarities -Advertisement. -Security. -Convenience.
  • 9. F A C T S largest online Retailing corporations : EBay & Amazon.com 875 million consumers worldwide, who have shopped on the web 85% internet users have shop online Most of e-shoppers hail from South Korea Egypt has least online shoppers In India 29% internet users shops online
  • 10. Key Findings of Michael De Kare-Silver in e-shock: Already about 15-20% of consumers say they’d prefer to shop electronically rather than visiting the shops. It only takes a drop of about 15% in store traffic to make many stores unprofitable. This revolution will achieve critical mass as early as 2005. Manufactures can seize the opportunity to decide whether to establish their own direct consumer distribution and bypass existing retail chains.
  • 11. T O P O N L I N E S H O P P I N G S I T E S * Amazon.in Flipkart.com Myntra.com Ebay.in Snapdeal.com Homeshop18.com Yebhi.com Junglee.com Jabong.com
  • 12.
  • 15. form.
  • 16.
  • 17.
  • 18.
  • 19.
  • 20.
  • 21.
  • 22.
  • 24. P R O C E D U R E Decide what to purchase Search for available items Compare(Price ,Review ,Shipping etc) Place the order Pay the bill Receive delivered items & inspect them
  • 25. P A Y M E N T Credit Card Debit Card Internet Banking Reward Card Cash on delivery
  • 26. PRICE COMPARISON Using price comparison sites can help you find good deals and get your item at the lowest price possible without having to go from store to store to find out The Top Price comparison sites are Yahoo Shopping Pricegrabber.com Shopping.com
  • 27. P R O S Comfort of own home (Shop 24*7) Save lots of time Price comparisons & reviews Wide variety of products Can purchase used product Discount coupons available Clear & dependable return poli
  • 28. C O N S Lack of close quality examination Time consuming to return faulty goods Can’t buy with cash from every site Shipping and Handling Cost Not suitable for slow conne
  • 29. T I P S F O R P R O T E C T I N G Y O U R S E L F Shop from sites you know & trust using secure pc Keep passwords private Read privacy and security policy
  • 30. C O N C L U S I O N  In India most people prefer traditional shopping compared to online shopping :due to security reason but Online shopping is growing day by day :more popular in metropolitan city