Business in Costa Rica

1. Why a Call Center in Costa Rica?

3. Solid infrastructure = overall efficiency and easy market access. Costa Rica is one of the most competitive destinations in Latin America for service operations.

4. 3 Why Invest in Costa Rica? Work Force Quality of life Security Infrastructure Stability

7. 6 Work Force (continuation) Source: CINDE Costa Rican Investment Promotion Agency

8. 7 Work Force (continuation) Degree Completed (Population over 15 years old) Source: CINDE Costa Rican Investment Promotion Agency

10. Experience working in a clean room environment

11. Capable of handling FDA approved Class III devices

12. Friendly and stable workforce

14. The country lobbied aggressively for the establishment of the UN High Commissioner for Human Rights.

16. Extensive highway system, two major international airports and two seaports. All major U.S., European, and Latin American passenger and cargo carriers.

17. Internet services are the most readily available and sophisticated in Central America. 11

19. The government is ruled by a series of constitutional controls and balances.

20. Long tradition and stable democracy, which is recognized worldwide and has over 115 years of history.