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Sales&Marketing
Strategy 2014

KSF: Capturing their attention, Removing
barriers to sale, No budget is only a wish

COMPANY

Increasing the number of customers
(Customer base) by adding new stores
and tapping new geographical markets	

Increasing the quantity purchased by
customers (basket size) and Increasing
the frequency of purchase by modifying
the product mix and encourage
salespeople to cross sell

Internal Improvement

Penetrate & Expansion

Account & Territory Management (by sales
revenue, by customer profile, by territory potential)

CURRENT PARTNER

CUSTOMER
Demand Creation
Make people want to buy
PUSH

NEW
PARTNER
Matching Sales
capacity to
market
demand

Sales
Support/
Infrastructur
e/Tool

Compensati
on Planning/
Talent
Management

Sales
Process,
Sales
Readiness

Sales Management (sales effectiveness and
efficiency, sales performance management)

Excite and motivate customers to buy	

Capture their Hearts and Minds	

Understand who your customers are	

Create Value Propositions that are simple,
meaningful and relevant

Develop & Diversify

Make customer want to spend more

Creating a new format of retailer/
intermediaries to capture a current
customer and new segment of customer	


Increase Share of Wallet	

Cross Selling	

Stimuli to spend more	

Create the untapped need

!

Combining the virtual experiences and
the physical experience, then integrate
of all brand touch point
EXAMPLE:
Non-store retailer (Mail Order/Catalog
Order, Direct Selling, Automatic Vending
Machines, Online/Electronic Retailing/
Online Booking)	

Speciality outlet
Direct selling/direct marketing

PULL

KSF: Understanding shopper perceptions is key and 	

Understanding how they shop is essential

OBJECTIVES
Sales volume targets, Market share targets,
Profitability targets, Returns on investment targets
BASIC THINKING
Who ‘Owns’ the Consumer: The brands/products
we buy AND The places we buy them

VERTICAL SYSTEM

HORIZONTAL SYSTEM
A channel arrangement (two or more
companies) at one level join together -combine resources and optimize the
resources

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Sales Marketing Plan 2014 For Destination

  • 1. Sales&Marketing Strategy 2014 KSF: Capturing their attention, Removing barriers to sale, No budget is only a wish COMPANY Increasing the number of customers (Customer base) by adding new stores and tapping new geographical markets Increasing the quantity purchased by customers (basket size) and Increasing the frequency of purchase by modifying the product mix and encourage salespeople to cross sell Internal Improvement Penetrate & Expansion Account & Territory Management (by sales revenue, by customer profile, by territory potential) CURRENT PARTNER CUSTOMER Demand Creation Make people want to buy PUSH NEW PARTNER Matching Sales capacity to market demand Sales Support/ Infrastructur e/Tool Compensati on Planning/ Talent Management Sales Process, Sales Readiness Sales Management (sales effectiveness and efficiency, sales performance management) Excite and motivate customers to buy Capture their Hearts and Minds Understand who your customers are Create Value Propositions that are simple, meaningful and relevant Develop & Diversify Make customer want to spend more Creating a new format of retailer/ intermediaries to capture a current customer and new segment of customer Increase Share of Wallet Cross Selling Stimuli to spend more Create the untapped need ! Combining the virtual experiences and the physical experience, then integrate of all brand touch point EXAMPLE: Non-store retailer (Mail Order/Catalog Order, Direct Selling, Automatic Vending Machines, Online/Electronic Retailing/ Online Booking) Speciality outlet Direct selling/direct marketing PULL KSF: Understanding shopper perceptions is key and Understanding how they shop is essential OBJECTIVES Sales volume targets, Market share targets, Profitability targets, Returns on investment targets BASIC THINKING Who ‘Owns’ the Consumer: The brands/products we buy AND The places we buy them VERTICAL SYSTEM HORIZONTAL SYSTEM A channel arrangement (two or more companies) at one level join together -combine resources and optimize the resources