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The Lean Lego Game
Francisco Trindade
Fabio Pereira
Agenda
  Quick Introduction

  Simulating a production line

  How about software ?
Debriefing

   Hands On




              Results



Process
Debriefing

   Hands On




              Results
                            3x
Process
Why ?
Lean concepts
 being used in the
 software world

 But without much contact
 with Lean principles and
 practices


Why ?
“... over the years there have been some
ostensibly ‘lean’ promoters that reduced lean
thinking to a mechanistic superficial level of
management tools such as kanban and queue
management.

... the essence of successful lean thinking is
building people, then building products and a
culture of “challenge the status quo
continuous improvement ” Lean Primer (http://tinyurl.com/owvhut)
“... over the years there have been some
ostensibly ‘lean’ promoters that reduced lean
thinking to a mechanistic superficial level of
management tools such as kanban and queue
management.

... the essence of successful lean thinking is
building people, then building products and a
culture of “challenge the status quo
continuous improvement ” Lean Primer (http://tinyurl.com/owvhut)


            We’re here to introduce you to Lean
Lean
Toyota Production
     System
Revolutionized
manufacturing
Revolutionized     Applied to
manufacturing    different areas
What we want to show
Push


What we want to show
Push

          Pull
What we want to show
Push

          Pull
 Flow

What we want to show
Push

          Pull
  Flow
 Systems
Thinking
What we want to show
Push

          Pull
  Flow
 Systems   Heijunka
Thinking
What we want to show
Hands on - 1st Step
Task 1   Task 2   Task 3   Task 4




Hands on - 1st Step
Task 1   Task 2   Task 3      Task 4


                            4 Teams
                           4 Rounds
                            45 secs

Hands on - 1st Step
Task 1      Task 2    Task 3   Task 4


         Follow the instructions
         Build toy seals
         1 Piece = $ 1.00
         1 Seal = $ 25.00

Hands on - 1st Step
What went wrong ?




Houston, we have a problem...
Visible Inventory
Over/Under Production




Waste
Visible Inventory
Over/Under Production




Waste
Visible Inventory
Over/Under Production
                    700                       Task 4
                                              Task 3
                                              Task 2
                    525                       Task 1

                    350


                    175


                     0
                          0   1   2   3   4

Waste
7 Wastes of Manufacturing
Overproduction




7 Wastes of Manufacturing
Overproduction

Waiting




7 Wastes of Manufacturing
Overproduction

Waiting

Overprocessing




7 Wastes of Manufacturing
Overproduction

Waiting

Overprocessing

Unnecessary
Transportation



7 Wastes of Manufacturing
Overproduction    Inventory

Waiting

Overprocessing

Unnecessary
Transportation



7 Wastes of Manufacturing
Overproduction    Inventory

Waiting           Motion

Overprocessing

Unnecessary
Transportation



7 Wastes of Manufacturing
Overproduction    Inventory

Waiting           Motion

Overprocessing    Defects

Unnecessary
Transportation



7 Wastes of Manufacturing
Push and Pull Systems
Push




Push and Pull Systems
Push
  Expected
  Demand




Push and Pull Systems
Push
  Expected   Mass
  Demand     Production




Push and Pull Systems
Push
  Expected   Mass         Economies
  Demand     Production   of Scale




Push and Pull Systems
Push




Push and Pull Systems
Push



                     “Any colour, as
                   long as it’s black”
                               Henry Ford




Push and Pull Systems
Push
  Expected   Mass         Economies
  Demand     Production   of Scale




Push and Pull Systems
Push
  Expected   Mass         Economies
  Demand     Production   of Scale




Pull




Push and Pull Systems
Push
  Expected   Mass         Economies
  Demand     Production   of Scale




Pull
                              Customer
                           Requirements



Push and Pull Systems
Push
  Expected   Mass             Economies
  Demand     Production       of Scale




Pull
                On Demand         Customer
                 Production    Requirements



Push and Pull Systems
Push
  Expected          Mass             Economies
  Demand            Production       of Scale




Pull
                       On Demand         Customer
       Adaptation
                        Production    Requirements



Push and Pull Systems
Pull




Push and Pull Systems
Pull




Push and Pull Systems
TASK 1




Kanban
         TASK 2
TASK 1




Kanban
         TASK 2
TASK 1




Kanban
         TASK 2
TASK 1




Kanban
         TASK 2
Signals demand
                      Regulates demand
                      Limits Work in Process
    TASK 1




             TASK 2
                      Aids visual control
                      Self-directing




Kanban
Signals demand
         Regulates demand
         Limits Work in Process
         Aids visual control
         Self-directing




Kanban
Signals demand
         Regulates demand
         Limits Work in Process
         Aids visual control
         Self-directing




Kanban
Pull System


Hands on - 2nd Step
Task 1   Task 2   Task 3   Task 4




   Pull System


Hands on - 2nd Step
Task 1   Task 2   Task 3      Task 4


                            4 Teams
   Pull System             4 Rounds
                            45 secs

Hands on - 2nd Step
Task 1       Task 2       Task 3        Task 4


Pull System
   Setup minimum buffers at intermediate steps
   Demand comes first
   Items are produced to fill gaps in the buffers


Hands on - 2nd Step
Task 1       Task 2       Task 3        Task 4


Pull System
   Setup minimum buffers at intermediate steps
   Demand comes first             ban
                             Kan
   Items are produced to fill gaps in the buffers


Hands on - 2nd Step
What went wrong ?




Houston, we have a problem...
Another type of waste
 Some people working more than others
 Mura (Unevenness)
 Heijunka




Unleveled Process
Goal is a leveled process
Production line must be a continuous flow
One piece is bought when one piece is delivered
Sustainable pace




Flow
Goal is a leveled process
Production line must be a continuous flow
One piece is bought when one piece is delivered
Sustainable pace




Flow                    Watch the baton, not the ru
                                                       nners
                                               er (http://tinyurl
                                             Lean Prim
                                                                 .com/owvhut)
Goal is a leveled process
Production line must be a continuous flow
One piece is bought when one piece is delivered
Sustainable pace




Flow                    Watch the baton, not the ru
                                                       nners
                                               er (http://tinyurl
                                             Lean Prim
                                                                 .com/owvhut)
http://www.youtube.com/watch?v=nq9SnHXIG00


Flow
Why does it still feel wrong?
  What are the other teams doing?
  What’s the purpose of the system?




Systems Thinking
“A bad system
                     will beat a
                    good person
                     every time”

                       W. Eduards Deming




Systems Thinking
Do we need 4 teams to build a seal ?
 Teams 1 and 2 have overlapping tasks




Systems Thinking
Continuous Improvement
 Reflect and adapt
 Learn by standardizing
 Long term thinking
 Respect People




Kaizen
Continuous Improvement
 Reflect and adapt
 Learn by standardizing
 Long term thinking
 Respect People




Kaizen
Continuous Improvement
 Reflect and adapt
 Learn by standardizing
 Long term thinking
 Respect People

           “Toyota’s real ad vantage was its ability to
           harness the inte llect of ‘ordinary’ employees”
           Gary Hamel

Kaizen
Create a process   Build




Hands on - 3rd Step
Create a process     Build




Hands on - 3rd Step
Create a process            Build



  Each team develops their own process (5 min)
  Round of 120 seconds
  Who can build the most to meet demand ?



Hands on - 3rd Step
What went wrong ?




Houston, we have a problem...
Is that all ?
Push System




Is that all ?
Push System


                Pull System




Is that all ?
Push System


                Pull System


                              Your system




Is that all ?
Push System


                Pull System


                              Your system


                         What’s next ?

Is that all ?
Push System
                We saw some of the practices
  Pull System   Practices are contextual
                Principles must be understood
  Your system



Is that all ?
What TPS is Not
         A recipe for success
         A management project or program
         A set of tools for implementation
         A system for production floor only
         Implementable in a short- or mid- term period




What is Lean ?
What TPS is
         A consistent way of thinking
         A total management philosophy
         Focus on total customer satisfaction
         An environment of teamwork and improvement
         A never ending search for a better way




What is Lean ?
Lean in Software Development
X
Lean in Software Development
Overproduction               Inventory

Waiting                      Motion

Overprocessing               Defects

Unnecessary Transportation




Lean in Software Development
Overproduction
Waiting
Unnecessary Transportation
Overprocessing
Inventory
Motion
Defects


Lean in Software Development
Overproduction
Waiting
Unnecessary Transportation
                             Overprocessing
                             Inventory
Motion
Defects


Lean in Software Development
Extra Features             Overproduction
Waiting
Unnecessary Transportation
Gold Plating               Overprocessing
Partially Completed Work   Inventory
Motion
Defects
Unused Employee Creativity

Lean in Software Development
Kanban Board




Lean in Software Development
Kanban Board




Lean in Software Development
Kanban Board




Lean in Software Development
Controlling Kanban




       Do you have a stable process ?




Lean in Software Development
Controlling Kanban




Lean in Software Development
Controlling Kanban




Lean in Software Development
Controlling Kanban




Lean in Software Development
Controlling Kanban




Lean in Software Development
Much more:




Lean in Software Development
Much more:
 Eliminate Waste
 Create Knowledge
 Build Quality In
 Defer Commitment
 Deliver Fast
 Respect People
 Improve System


Lean in Software Development
Much more:
 Eliminate Waste    Genchi Genbutsu
 Create Knowledge   A3
 Build Quality In   5 Whys?
 Defer Commitment   Stop the Line
 Deliver Fast       Andon
 Respect People     Jidoka
 Improve System     Mistake Proofing


Lean in Software Development
Lean in Software Development
X
Lean in Software Development
Thank You!
                              Questions ?



ftrindad@thoughtworks.com   franktrindade.com @frankmt
fpereira@thoughtworks.com   fabiopereira.me   @fabiopereira

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Lego Lean Game (Agile Australia 2011)

Notas do Editor

  1. \n
  2. \n
  3. \n
  4. \n
  5. \n
  6. Principios x Praticas\n\nMas a gente esta mostrando praticas....\n
  7. Principios x Praticas\n\nMas a gente esta mostrando praticas....\n
  8. Product Development\nSupply Chain Management\nHealthcare\nSoftware\n\n
  9. Product Development\nSupply Chain Management\nHealthcare\nSoftware\n\n
  10. Product Development\nSupply Chain Management\nHealthcare\nSoftware\n\n
  11. Product Development\nSupply Chain Management\nHealthcare\nSoftware\n\n
  12. And more...\n\n\n
  13. And more...\n\n\n
  14. And more...\n\n\n
  15. And more...\n\n\n
  16. And more...\n\n\n
  17. Make sure everyone understands the tasks (really..)\nCount number of pieces between rounds\n\n10 mins\n
  18. Make sure everyone understands the tasks (really..)\nCount number of pieces between rounds\n\n10 mins\n
  19. Make sure everyone understands the tasks (really..)\nCount number of pieces between rounds\n\n10 mins\n
  20. Make sure everyone understands the tasks (really..)\nCount number of pieces between rounds\n\n10 mins\n
  21. \n
  22. 20 mins\n
  23. Lean came with definition of waste\nAnything that doesnt add value\nWhat is Value ? Seen through client’s point of view\nEverything that is done but not necessary for the final product\n\nThere is one visible kind of waste now: inventory\nHow may houses produced x 25\nPieces x 1\n\nCompare inventory accumulation with chart\nShow over/under production in the example\nHouses produced but not sold\nHouses demanded but not produced\n\n\n
  24. Lean came with definition of waste\nAnything that doesnt add value\nWhat is Value ? Seen through client’s point of view\nEverything that is done but not necessary for the final product\n\nThere is one visible kind of waste now: inventory\nHow may houses produced x 25\nPieces x 1\n\nCompare inventory accumulation with chart\nShow over/under production in the example\nHouses produced but not sold\nHouses demanded but not produced\n\n\n
  25. Overproduction\nproducing items when orders have not been received.\nWaiting\nPeople waiting to have their setup ready\nConveyance\nUnnecessary transportation\nOverprocessing\nMore work than necessary\nInventory\nExample cited before\nMotion\nPeople moving\nDefects\nIf in the end we have a defect in the product, everything was thrown away\n\n\nIt could be argued that the work done is going to be useful in the future\nBut how about if the market changes?\n
  26. Overproduction\nproducing items when orders have not been received.\nWaiting\nPeople waiting to have their setup ready\nConveyance\nUnnecessary transportation\nOverprocessing\nMore work than necessary\nInventory\nExample cited before\nMotion\nPeople moving\nDefects\nIf in the end we have a defect in the product, everything was thrown away\n\n\nIt could be argued that the work done is going to be useful in the future\nBut how about if the market changes?\n
  27. Overproduction\nproducing items when orders have not been received.\nWaiting\nPeople waiting to have their setup ready\nConveyance\nUnnecessary transportation\nOverprocessing\nMore work than necessary\nInventory\nExample cited before\nMotion\nPeople moving\nDefects\nIf in the end we have a defect in the product, everything was thrown away\n\n\nIt could be argued that the work done is going to be useful in the future\nBut how about if the market changes?\n
  28. Overproduction\nproducing items when orders have not been received.\nWaiting\nPeople waiting to have their setup ready\nConveyance\nUnnecessary transportation\nOverprocessing\nMore work than necessary\nInventory\nExample cited before\nMotion\nPeople moving\nDefects\nIf in the end we have a defect in the product, everything was thrown away\n\n\nIt could be argued that the work done is going to be useful in the future\nBut how about if the market changes?\n
  29. Overproduction\nproducing items when orders have not been received.\nWaiting\nPeople waiting to have their setup ready\nConveyance\nUnnecessary transportation\nOverprocessing\nMore work than necessary\nInventory\nExample cited before\nMotion\nPeople moving\nDefects\nIf in the end we have a defect in the product, everything was thrown away\n\n\nIt could be argued that the work done is going to be useful in the future\nBut how about if the market changes?\n
  30. Overproduction\nproducing items when orders have not been received.\nWaiting\nPeople waiting to have their setup ready\nConveyance\nUnnecessary transportation\nOverprocessing\nMore work than necessary\nInventory\nExample cited before\nMotion\nPeople moving\nDefects\nIf in the end we have a defect in the product, everything was thrown away\n\n\nIt could be argued that the work done is going to be useful in the future\nBut how about if the market changes?\n
  31. Overproduction\nproducing items when orders have not been received.\nWaiting\nPeople waiting to have their setup ready\nConveyance\nUnnecessary transportation\nOverprocessing\nMore work than necessary\nInventory\nExample cited before\nMotion\nPeople moving\nDefects\nIf in the end we have a defect in the product, everything was thrown away\n\n\nIt could be argued that the work done is going to be useful in the future\nBut how about if the market changes?\n
  32. Push\nFord: demand was not an issue. Sell everything that is produced. Goal: maximize production\n\nEver cheaper labour, ever faster machines ran out of both\n\nTaiichi Ohno went to the US to study the cars industry, and said that wanted an industry that worked like an american supermarket\n\nPull\nSupermarket\nProduce based on demand\n\nNeed a way to signalize when more work has to be done\n\n
  33. Push\nFord: demand was not an issue. Sell everything that is produced. Goal: maximize production\n\nEver cheaper labour, ever faster machines ran out of both\n\nTaiichi Ohno went to the US to study the cars industry, and said that wanted an industry that worked like an american supermarket\n\nPull\nSupermarket\nProduce based on demand\n\nNeed a way to signalize when more work has to be done\n\n
  34. Push\nFord: demand was not an issue. Sell everything that is produced. Goal: maximize production\n\nEver cheaper labour, ever faster machines ran out of both\n\nTaiichi Ohno went to the US to study the cars industry, and said that wanted an industry that worked like an american supermarket\n\nPull\nSupermarket\nProduce based on demand\n\nNeed a way to signalize when more work has to be done\n\n
  35. Push\nFord: demand was not an issue. Sell everything that is produced. Goal: maximize production\n\nEver cheaper labour, ever faster machines ran out of both\n\nTaiichi Ohno went to the US to study the cars industry, and said that wanted an industry that worked like an american supermarket\n\nPull\nSupermarket\nProduce based on demand\n\nNeed a way to signalize when more work has to be done\n\n
  36. Push\nFord: demand was not an issue. Sell everything that is produced. Goal: maximize production\n\nAssumption: Ever cheaper labour, ever faster machines -> ran out of both\n\nTaiichi Ohno went to the US to study the cars industry, and said that wanted an industry that worked like an american supermarket\n\nPull\nSupermarket\nProduce based on demand\n\nNeed a way to signal when more work has to be done\n\n
  37. Push\nFord: demand was not an issue. Sell everything that is produced. Goal: maximize production\n\nEver cheaper labour, ever faster machines ran out of both\n\nTaiichi Ohno went to the US to study the cars industry, and said that wanted an industry that worked like an american supermarket\n\nPull\nSupermarket\nProduce based on demand\n\nNeed a way to signalize when more work has to be done\n\n
  38. Push\nFord: demand was not an issue. Sell everything that is produced. Goal: maximize production\n\nEver cheaper labour, ever faster machines ran out of both\n\nTaiichi Ohno went to the US to study the cars industry, and said that wanted an industry that worked like an american supermarket\n\nPull\nSupermarket\nProduce based on demand\n\nNeed a way to signalize when more work has to be done\n\n
  39. Push\nFord: demand was not an issue. Sell everything that is produced. Goal: maximize production\n\nEver cheaper labour, ever faster machines ran out of both\n\nTaiichi Ohno went to the US to study the cars industry, and said that wanted an industry that worked like an american supermarket\n\nPull\nSupermarket\nProduce based on demand\n\nNeed a way to signalize when more work has to be done\n\n
  40. Push\nFord: demand was not an issue. Sell everything that is produced. Goal: maximize production\n\nEver cheaper labour, ever faster machines ran out of both\n\nTaiichi Ohno went to the US to study the cars industry, and said that wanted an industry that worked like an american supermarket\n\nPull\nSupermarket\nProduce based on demand\n\nNeed a way to signalize when more work has to be done\n\n
  41. Push\nFord: demand was not an issue. Sell everything that is produced. Goal: maximize production\n\nEver cheaper labour, ever faster machines ran out of both\n\nTaiichi Ohno went to the US to study the cars industry, and said that wanted an industry that worked like an american supermarket\n\nPull\nSupermarket\nProduce based on demand\n\nNeed a way to signalize when more work has to be done\n\n
  42. \n
  43. \n
  44. \n
  45. \n
  46. 40 min\n\nExplain how the process should work\n\n
  47. 40 min\n\nExplain how the process should work\n\n
  48. 40 min\n\nExplain how the process should work\n\n
  49. 40 min\n\nExplain how the process should work\n\n
  50. 40 min\n\nExplain how the process should work\n\n
  51. \n
  52. \n
  53. \n
  54. 50 min\n\n
  55. One solution: balance number of people based on constraints\n\n
  56. What’s the ideal scenario?\n\nExplain the baton metaphor\n\nWhen build to stock and when to build to demand (depends on the context)\n
  57. \nWhen build to stock and when to build to demand (depends on the context)\n
  58. \nWhen build to stock and when to build to demand (depends on the context)\n
  59. \nWhen build to stock and when to build to demand (depends on the context)\n
  60. \nWhen build to stock and when to build to demand (depends on the context)\n
  61. \n
  62. \n
  63. \n
  64. "We are going to win and the industrial west is going to lose out: there is nothing much you can do about it, because the reasons for your failure are within yourselves. Your firms are built on the Taylor Model; even worse, so are your heads. With your bosses doing the thinking while the workers wield the screwdrivers, you're convinced deep down that this is the correct way to run a business. For you, the essence of leadership is getting the ideas out of the heads of the bosses and into the hands of the labor. "We are beyond the Taylor Model; business, we know, is now so complex and difficult, the survival of firms so hazardous in an environment increasingly unpredictable, competitive, and fraught with danger, that their continued existence depends on the day-to-day mobilization of every ounce of intelligence. For us, the essence of effective leadership is precisely the art of mobilizing and pulling together the intellectual resources of all employees in the service of the firm. Only by drawing on the combined brainpower of all its employees can" [we succeed] Konosuke Matsushita Executive Director Matsushita Electric Industria\n
  65. "We are going to win and the industrial west is going to lose out: there is nothing much you can do about it, because the reasons for your failure are within yourselves. Your firms are built on the Taylor Model; even worse, so are your heads. With your bosses doing the thinking while the workers wield the screwdrivers, you're convinced deep down that this is the correct way to run a business. For you, the essence of leadership is getting the ideas out of the heads of the bosses and into the hands of the labor. "We are beyond the Taylor Model; business, we know, is now so complex and difficult, the survival of firms so hazardous in an environment increasingly unpredictable, competitive, and fraught with danger, that their continued existence depends on the day-to-day mobilization of every ounce of intelligence. For us, the essence of effective leadership is precisely the art of mobilizing and pulling together the intellectual resources of all employees in the service of the firm. Only by drawing on the combined brainpower of all its employees can" [we succeed] Konosuke Matsushita Executive Director Matsushita Electric Industria\n
  66. 1:10\n
  67. \n
  68. \n
  69. 1:20 min\n\n
  70. On a practice level\nPull system/Kanban (Later section)\nOn a principle level\nChallenging status quo\nInspect quality in\nCompeting against yourself\nEmpowering people\n\n\n
  71. On a practice level\nPull system/Kanban (Later section)\nOn a principle level\nChallenging status quo\nInspect quality in\nCompeting against yourself\nEmpowering people\n\n\n
  72. On a practice level\nPull system/Kanban (Later section)\nOn a principle level\nChallenging status quo\nInspect quality in\nCompeting against yourself\nEmpowering people\n\n\n
  73. On a practice level\nPull system/Kanban (Later section)\nOn a principle level\nChallenging status quo\nInspect quality in\nCompeting against yourself\nEmpowering people\n\n\n
  74. On a practice level\nPull system/Kanban (Later section)\nOn a principle level\nChallenging status quo\nInspect quality in\nCompeting against yourself\nEmpowering people\n\n\n
  75. \n
  76. \n
  77. Predictable and Repeatable (as in Manufacturing): Build process / Deployment process\nCreative / Information Flow / Create Knowledge (as in Product Development)\n\n
  78. \n
  79. \n
  80. \n
  81. \n
  82. \n
  83. \n
  84. Common cause vs. Special cause\n Process Capability Chart\nFirst step in a kanban process\n
  85. \n
  86. \n
  87. \n
  88. \n
  89. \n
  90. Software development is not manufacturing\nPrinciples x Practices\n\n1:30\n\n
  91. Mention Presentation Pack\n