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Etoys in Space



         Etoys in Space
Heuristic Review of Usability and Design Issues

                      by
                  Mike Lee
                    and the
           OLPC Learning Club DC

                  May 2009
                   Draft 2
• OLPC Learning Club Etoys in Space Jam
  Session
• Post Jam Meeting and Further Analysis
• Comments on Re-packaging for OLPC
  Deployments
• Commentary on the Individual Activities
• Next Steps
Initial Observations of NASA Squeak Web
            Activities Running on OLPC XO
                 December 2008, Sugar OS 8.2.1, Etoys 3



•   Slow load time on some activities
•   New Etoys menu bar interferes with activity content objects
•   Text in some text blocks overflows
•   Animation sprites sometimes run slowly
•   Layouts for 1024x768 now feel cramped
•   1024x768 background images repeat
•   Some pages on NASA Connect web site don’t fit on XO screen
•   The Etoys Activities are located here:
    http://www.pcs.cnu.edu/~rcaton/SqIndex/squeakindex.html
OLPC Learning Club
Etoys in Space Jam
Etoys in Space Content Inventory Created
                    December 2008
       Posted to: http://www.visuallee.com/etoys
Insights from the Jan. 9, 2009 Conference Call
                    hosted by Nortel

•    Randy Caton says it’s pretty easy to fix the NASA Squeak Web
     Activities. He’ll do it based on feedback logged by the Learning Club.
•    But he would not only like bugs noted, he also wants suggestions for
     improving overall usability and the interactive learning experience.
•    He also wants ideas on how the lessons can be redesigned for use in
     the least developed countries (LDCs) where there is much less
     classroom support.
•    He provided a link to a site where the activities had been translated into
     Spanish.
     http://www.pcs.cnu.edu/~rcaton/sp/squeakindexSP.html
•    The Powerpoint for the conference call is posted on Slideshare
     http://www.slideshare.net/fotogeek/etoys-in-space-conf-call-
     presentation
Email comments from Kathleen Harness (via Rita)
              January 12, 2009
  Middle/high school? I don't know how much physics and math are assumed so perhaps all the text in the books
     is needed, but perhaps not. The cartoon characters look like they will appeal to younger students than the
     content of lessons. Are the lesson goals tightly aligned with specific national standards and can/will teachers
     use them during class or as an extra credit activity? Sadly, many teachers I talk to about Etoys are so
     pressed for time and so focused on testing requirements that they won't use projects that are not precisely
     what they need.

  Some objects in the projects are locked and others are not. I leave almost everything unlocked in the spirit of
    exploration and to give visitors as much power as possible; break it and open the project again. This will also
    help with scale-to-fit/full screen choices if someone can just pick up something that is in the way.

  The Playing button in the student section led me expect a demo of the lesson. I would change the name of that
    button to more closely match what students find there.

  Two suggestions to free up more space on the screen. You can see examples of both in use at
    www.EtoysIllinois.org

  •   The K-5 Technology Passport lessons incorporate Etoys Help Quick Guides as references in the word doc
      materials and in a project flap as a shortcut for people who like a project and want to try it on their own.
      Anyone trying the project has Etoys open and can click the question mark in the Navigator Bar. Referring to
      the guides by name cuts out a lot of repetition of information in documents and lets people choose the
      material they need to read and skip the material they know.

  •   Flaps take up less space on the screen than books and leave more room for objects, scripts, and buttons.
      Create flaps with (alt-shift-w). Flaps have an extensive options menu. Name the flap what ever you wish:
      Directions, Page 1, Challenge 1. They show the project's organization and content in a way that a book
      format does not. Flaps can have text and scripted objects. My students prefer making a flap for their projects
      like puzzles and games when they want to provide rules, advice, or puzzle pieces.

  Please let me know if I can be of further help, I am very glad your project is going forward.

  Regards,
  Kathleen Harness
  kharness@illinois.edu
Etoys in Space Jam Participants




January 17, 2009
Arlington Career Center, VA
Participants:
• James Crawley
• Edward Dale
• Lisa Dale
• Sarah Elkins
• Jeff Elkner
• Mike Lee
• Pat Paul
• Ton van Overbeek
Etoys in Space Jam Session Notes


•   Eight participants from the club of varied backgrounds, two with
    some with software testing experience
•   Realized three hours was not nearly enough time
•   An initial 45-minute orientation was not enough; Jam
    participants had difficulty understanding the Etoys interface as
    well as the rationale of some of the activity content
•   Participants logged a few bugs
•   The group had a useful 30-minute conversation on their initial
    impressions of the Etoys activities
•   Jakob Nielsen’s Ten Usability Heuristics were used as a guide
Etoys in Space Jam Session Participant Observations


•    Most commonly observed was the inconsistent content design
     across the activities
•    Noted the extensive amount of reading required on the
     introductory web pages and in the lessons
•    A home-school parent said she would not use these particular
     activities due to the amount of advance preparation apparently
     necessary and unusual Etoys user interface
•    Book page turning camera sound was annoying to several
•    One participant was put off by typos in the activity book text
•    Animation sprites left trails in some cases (on the XO laptop)
Jakob Nielsen’s Ten Usability Heuristics - 1

1 Visibility of system status
  The system should always keep users informed about what is going on, through appropriate feedback within
     reasonable time.

2 Match between system and the real world
  The system should speak the users' language, with words, phrases and concepts familiar to the user, rather
    than system-oriented terms. Follow real-world conventions, making information appear in a natural and
    logical order.

3 User control and freedom
  Users often choose system functions by mistake and will need a clearly marked quot;emergency exitquot; to leave the
    unwanted state without having to go through an extended dialogue. Support undo and redo.

4 Consistency and standards
  Users should not have to wonder whether different words, situations, or actions mean the same thing. Follow
    platform conventions.

5 Error prevention
  Even better than good error messages is a careful design which prevents a problem from occurring in the first
     place. Either eliminate error-prone conditions or check for them and present users with a confirmation
     option before they commit to the action.




 Source: http://www.useit.com/papers/heuristic/heuristic_list.html
Jakob Nielsen’s Ten Usability Heuristics - 2


6 Recognition rather than recall
  Minimize the user's memory load by making objects, actions, and options visible. The user should not have to
    remember information from one part of the dialogue to another. Instructions for use of the system should be
    visible or easily retrievable whenever appropriate.

7 Flexibility and efficiency of use
  Accelerators -- unseen by the novice user -- may often speed up the interaction for the expert user such that
     the system can cater to both inexperienced and experienced users. Allow users to tailor frequent actions.

8 Aesthetic and minimalist design
  Dialogues should not contain information which is irrelevant or rarely needed. Every extra unit of information
    in a dialogue competes with the relevant units of information and diminishes their relative visibility.

9 Help users recognize, diagnose, and recover from errors
  Error messages should be expressed in plain language (no codes), precisely indicate the problem, and
     constructively suggest a solution.

10 Help and documentation
  Even though it is better if the system can be used without documentation, it may be necessary to provide help
    and documentation. Any such information should be easy to search, focused on the user's task, list
    concrete steps to be carried out, and not be too large.




 Source: http://www.useit.com/papers/heuristic/heuristic_list.html
Post Jam Meeting and
  Further Analysis
Randy Caton’s Presentation
                      March 21, 2009


Randy was able to attend a
Learning Club meeting to present
on his projects and gained some
insights in conversation with
members who participated.
Further Analysis


•   Quick test of Etoys on small-screen netbooks for layout
•   Captured a large library of screenshots from web site and the Etoys
    activities for reference
•   Created a user experience flow diagram for the GIS activity
•   Evaluated for consistency of layout and design
•   Developed wireframe diagrams to show standardized layouts
•   Suggested additional authoring and development tools
Etoys in Space in on Netbooks


• Netbooks have become a major
  new market category with
  increased product development for
  the education market.

• Content design and technical
  tradeoffs will have to be made in
  further work on the Etoys in Space
  activities.

• Asking the user to move activity
  objects around to fit a given screen
  resolution is not ideal.
Netbook Screen Size Chart




     This chart is NOT actual size. Please load the original from here:
    http://farm3.static.flickr.com/2476/3549525335_a6cf3c4402_o.png

Source: http://www.eeepc.it/en/monitor-dei-netbook-dimensioni-a-confronto/

               Also see Wikipedia’s comparison of netbooks:
           http://en.wikipedia.org/wiki/Comparison_of_netbooks
Student Interaction Flow Diagram


•   The Student path from the web site through the GIS Challenge activity
    was flow diagramed (next slide)
•   Multiple web pages must be traversed by the student to gather the
    necessary introductory information yet no back and forth navigation is
    offered (besides the back button in the browser)
•   Just before the student enters the Etoys activity, it is suggested that the
    individual make a detour to the Etoys Quickstart Guide
•   Once inside the activity, the student relies heavily on 17 pages of book
    content to complete the five challenges in the activity as well as
    learning the script and how to modify it
GIS Challenge - Student Interaction Flow
                                                                                           Etoys
Web                                                                                       Quickstart
Site                                                              Web Activity             Guide
                         Web Activities       Web Activity
                                                                     Page
                          Index Page          Start Page
                                                                  (800x600px)

       NASA Connect                                                                       Etoys Tips
          Video
         Content                                                  Web Activity
                                                                    Page
                                                                  (Students)



                                                                Launch Activity
Etoys
Activity
                                          Read 17 Book       Challenges
                                                              Challenges
                                             Panels            Challenges
                                                               1-5
                                                                Challenges
                                                                 1-5
                         Check                                     1-5                How to Modify
                                                                  Challenge 2
                                                                    1-5
                      Browser and                                                       the Script
                       Resolution
                        Settings

                                          Study Probe
                                             Script


                                                                 Quit Activity

Post
Activity              Reflect &
                      Discuss



                                                                          LEGEND   Web Page       Task Step
Etoys in Space Introductory Web Pages - 1




Click




        http://www.pcs.cnu.edu/~rcaton/SqIndex/squeakindex.htm l
Etoys in Space Introductory Web Pages - 2




Click




             http://www.pcs.cnu.edu/~rcaton/ESgps/index.html
Etoys in Space Introductory Web Pages - 3




Click




              http://www.pcs.cnu.edu/~rcaton/ESgps/start68.html
Etoys in Space Introductory Web Pages - 4




  Click

Launches
  Etoy
 Activity




                http://www.pcs.cnu.edu/~rcaton/ESgps/students68.html
Inconsistent Layout Across the Different Activities
Layout Change Recommendations


•   Unify NASA logo, activity title and spot artwork into single dismissible flap panel
•   Place book in upper left corner of all activities
•   Standardize to stationary, horizontal and vertical action layouts
•   Keep the Control and Watcher panels together and always near the action area
•   Group together function buttons, move others into a flap
•   Keep the existing flaps along the bottom edge of the screen
•   Gutter space between block objects and groups of small objects needs to be
    consistent
•   Menu bar will stay visible and clear of activity content
•   Investigate how layouts’ resolution-dependent animation scripts can support
    various netbook screen sizes all the way up to OLPC XO 1200 x 900px and
    larger
•   The wireframe layout diagrams that follow assume that the Etoys in Space
    activities will be individually accessed via web pages or as clickable file icons
Wireframe 1 - Stationary Action Layout



A
B
O
U
T
        Book                                   Stationary
                                               Action Area
B
U
T
T
O
N
S


                             Controls               Watcher            Function
                                                                       Buttons




               This wireframe is illustrative and not pixel-precise.
Wireframe 2 - Horizontal Action Layout



A
B
O
U
T
                           Controls               Watcher              Function
        Book                                                           Buttons
B
U
T
T
O
N
S



                   Horizontal Action Area




               This wireframe is illustrative and not pixel-precise.
Wireframe 3 - Vertical Action Layout



A
B                        Controls
O
U
T
      Book
                         Watcher
B
U
T                                                      Vertical
T
O                                                    Action Area
N
S                          Function
                           Buttons




             This wireframe is illustrative and not pixel-precise.
Wireframe 4 - About Flap Open



 NASA Logo -->
                                                         A
                                                         B
                                                         O
                                                         U

 Activity Title -->
                             Sundial                     T
                                                             Controls             Watcher              Function
                               Book
                            Challenge                                                                  Buttons
                      B
                      U
                      T
  Spot art -->        T
                      O
                      N
                      S

                          Lorem ipsum dolor sit amet,
                          consectetur adipiscing elit.
Welcome text -->          Nunc interdum lacinia        Horizontal   Action Area
                          malesuada. Donec vitae
                          neque a mauris auctor
                          dapibus. Nunc interdum
                          cursus sem, non elementum
                          leo euismod sed.




                                               This wireframe is illustrative and not pixel-precise.
Wireframe 5 - Buttons Flap Open



                      A
                      B
                      O   Lorem ipsum dolor sit amet,
                      U   consectetur adipiscing elit.
Text if needed. -->   T   Nunc interdum lacinia
                          malesuada. Book                       Controls              Watcher

                                                            B
                                                            U
                                                            T
                                                            T
                                  Function                  O
                                                            N
                                  Buttons                   S



                                                         Horizontal Action Area




                                                   This wireframe is illustrative and not pixel-precise.
Wireframe 6 - Expanded About Flap Open



 NASA Logo -->
                                                                                                        A
                                                                                                        B
                                                                                                        O
                                                                                                        U

 Activity Title -->
                              Sundial                       Controls               Watcher
                                                                                                        T
                                                                                                            Function
                                Book
                             Challenge                                                                      Buttons
                      B
                      U
                      T
  Spot art -->        T
                                                              Book containing
                      O
                      N
                      S
                                                         text from the introductory
                           Lorem ipsum dolor sit amet,
                                                              Web site pages.
                           consectetur adipiscing elit.
Welcome text -->           Nunc interdum lacinia        Horizontal   Action Area
                           malesuada. Donec vitae
                           neque a mauris auctor
                           dapibus. Nunc interdum
                           cursus sem, non elementum
                           leo euismod sed.




                                                This wireframe is illustrative and not pixel-precise.
Book Buttons Violate Fitts’ Law




 The time to acquire a target is
 a function of the distance to
 and size of the target.




The buttons should be as tall as
the Mac or Windows mouse
cursor and generally provide
ample area for the user to land
the cursor and accurately effect a
mouse click.




Explanations of Fitt’s Law:
http://particletree.com/features/visualizing-fittss-law/
http://en.wikipedia.org/wiki/Fitts's_law
Invoke Display of Bigger Book Buttons As Default


    We recommend that the default navigation buttons for the books
    be set to the large size. The green text telling the user how to use
    the arrow buttons is unnecessary.
A Good Book Design Example




  http://www.etoysillinois.org/library.php?sl=356
A Good Book Design Example




  http://www.etoysillinois.org/library.php?sl=356
A Good Book Design Example




  http://www.etoysillinois.org/library.php?sl=356
Example of Buttons Stored in a Flap




     http://www.etoysillinois.org/library.php?sl=169
Check Color Contrast


To accommodate individuals with color
blindness or other visual impairments contrast
between adjacent colors should be maintained.
For example, some of the flap colors in the
Robot Challenge do not have enough contrast.
One way to gauge contrast is to print a screen in
grayscale to an inkjet or laser printer or convert
a screenshot to grayscale.
Suggestions For Generating Fresh Artwork



•   Re-create Norbert, Zot and props so that they can be
    photographed in dioramas from any number of angles with a
    digital camera to create new artwork. Possible materials:
     – Sculpy clay
     – LEGO Bricks
•   Find a student cartoonist or digital artist to re-create the artwork
•   Better background textures can be photographed with a digital
    camera or downloaded as free Creative Commons licensed
    material from Flickr
One Essential Reference Book




http://www.amazon.com/About-Face-Essentials-Interaction-Design/dp/0470084111/
Screen Ruler Utilities
These on-screen pixel rulers are very useful to check for consistent
spacing between user interface elements.




                       For Microsoft Windows:
             http://www.spadixbd.com/freetools/jruler.htm
                      http://www.microfox.com/

                              For Mac:
               http://www.pascal.com/software/freeruler/
Comments on Re-packaging
   Etoys in Space for
OLPC Country Deployment
Re-Packaging Etoys in Space for
               OLPC Country Deployment

We first recommend embarking on an extensive redesign of the
  current individual Etoys in Space activities using some of the
  recommendations presented by the Learning Club.
• The Etoys in Space activities will need to be bundled as a single
  .XO file into existing laptop activity collections and/or made
  available for download online as an .XO file, which is a
  compressed ZIP file
• .PR files for the separate Etoys in Space activities must all be
  linked to a launcher page with icons for each activity
• The content that prefaces each activity on the web site must be
  edited for brevity and clarity and bundled into the .PR files
• We recommend deconstructing OLE Nepal’s excellent E-Paath
  Etoys Activities to develop content, design and implementation
  specifications suitable for country deployment
  http://www.olenepal.org/activities_download.html
OLE Nepal E-Paath
  Screenshot 1
OLE Nepal E-Paath
  Screenshot 2
OLE Nepal E-Paath
  Screenshot 3
OLE Nepal E-Paath
  Screenshot 4
Commentary on
Individual Activities
Commentary on Individual Activities



A series of reduced screenshots of the starting state of each of the
   activities follows. Each has callouts with comments.
• In general, the Escape Browser button implemented in the Ratio
   Challenge and some of the other activities should be deployed
   throughout. The additional text label isn’t necessary.
• It is assumed that a standard workaround for the overlap with
   the menu bar at the top can be developed.
• Do not use bold for the body text in the books. Subheads are
   missing in some books and should be used consistently.
GIS Challenge - Commentary

Why is this the only activity
that starts with a script
showing?

The forest map is too small
and is lost on the page. The
size seems forced small
unnecessarily because it is
desired to illustrate the
concept of pixels.

The tiny probe dot could be
replace with a crosshair.

This page should use
Wireframe 1 - Stationary
Action Layout. The visibility
of the large script panel
should be managed by
show/hide buttons in the
book.
Sundial Challenge - Commentary



The background artwork is
simply too busy and because
the characters are largely
obscured by the foreground
panels, does not add value to
the user’s experience.

Wireframe 1 Stationary Action
should be used.
Park and Mail Ball Gravity - Commentary


        Wireframe 3 - Vertical Action
        Layout should be used here
        leaving much more room
        around Zot the dog.




Subtitles should not
  look like clickable
             buttons.




        Subtitles should not
          look like clickable
                     buttons.
Park and Mail Challenge Mass Spring - Commentary




Wireframe 1 should be used here.
Norbesaur Challenge Dino Run - Commentary



Wireframe 2 for Horizontal
Action should be used here.
Norbesaur Challenge Dino Track - Commentary



Wireframe 2 for Horizontal
Action should be used here.




            The background is
            overpowering. See
                next slide for a
           calmer sand texture
                         image.
Norbesaur Challenge Dino Track - Better Sand Texture




         Flickr sand texture CC: http://www.flickr.com/photos/tactus/483287393/
Rocket Challenge - Better Rocket Art




Flickr sand texture CC: http://www.flickr.com/photos/mwboeckmann/2425571382 /
Laser Challenge - Commentary



Wireframe 1 for Stationary
Action should be used here.
Stack the books. The airplane
animation is gratuitous.
Robot Challenge Mission 1 - Commentary



Wireframe 3 for Vertical Action
should be used here.




                 Avoid the use of
                     vertical text.
Robot Challenge Mission 2 - Commentary


      30% larger buttons
       would make them
       easier to click and
     provide some space
       around the button
            text for better
               readability.




Wireframe 3 for Vertical Action
should be used here.




                                  Low color contrast
                                   between text and
                                          flap color.
Rocket Launch Challenge - Commentary



Wireframe 3 for Vertical Action
should be used here.

The clouds, rocket, gantry and
blue ocean look hastily drawn.
It seems like it would be easy
to replace these with public
domain imagery from NASA.

The computer-rendered rocket
above the control center panel
looks like it could be part of the
simulation. Place it and the title
in the About Flap.
Exercise Challenge - Commentary



Wireframe 1 for Staionary
Action should be used here.
GPS Challenge - Commentary



Wireframe 1 for Staionary
Action should be used here.
Theorem Challenge - Commentary



Wireframe 1 for Stationary
Action should be used here.
Freefall Challenge Elevator - Commentary

                      Titles should not
                     look like clickable
                                buttons.




Wireframe 3 for Vertical Action
should be used here.
Freefall Challenge Freefall - Commentary

                              Titles should not
                             look like clickable
                                        buttons.




Wireframe 3 for Vertical Action
should be used here.
Ratio Challenge - Commentary



Wireframe 1 for Stationary
Action should be used here.
Cars Challenge - Commentary



Wireframe 1 for Stationary
Action should be used here
with the exception that the
book does fit well in the oval
raceway.
Pyramid Challenge - Commentary
                        Placing Flap at top
                         breaks from your
                           own style here.

Wireframe 1 for Stationary
Action should be used here.
Graph Challenge - Commentary



Layout looks OK.
Plotting - Commentary



Layout looks OK.
Demo - Commentary



Layout looks OK.

This demo doesn’t seem
compelling enough.
Next Steps
• Further conversation with Randy Caton
• A project roadmap?
• Funding?
Contact
• Mike Lee curiouslee [at] gmail.com
• http://www.olpclearningclub.org

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Etoys in Space Heuristic Review

  • 1. Etoys in Space Etoys in Space Heuristic Review of Usability and Design Issues by Mike Lee and the OLPC Learning Club DC May 2009 Draft 2
  • 2. • OLPC Learning Club Etoys in Space Jam Session • Post Jam Meeting and Further Analysis • Comments on Re-packaging for OLPC Deployments • Commentary on the Individual Activities • Next Steps
  • 3. Initial Observations of NASA Squeak Web Activities Running on OLPC XO December 2008, Sugar OS 8.2.1, Etoys 3 • Slow load time on some activities • New Etoys menu bar interferes with activity content objects • Text in some text blocks overflows • Animation sprites sometimes run slowly • Layouts for 1024x768 now feel cramped • 1024x768 background images repeat • Some pages on NASA Connect web site don’t fit on XO screen • The Etoys Activities are located here: http://www.pcs.cnu.edu/~rcaton/SqIndex/squeakindex.html
  • 5. Etoys in Space Content Inventory Created December 2008 Posted to: http://www.visuallee.com/etoys
  • 6. Insights from the Jan. 9, 2009 Conference Call hosted by Nortel • Randy Caton says it’s pretty easy to fix the NASA Squeak Web Activities. He’ll do it based on feedback logged by the Learning Club. • But he would not only like bugs noted, he also wants suggestions for improving overall usability and the interactive learning experience. • He also wants ideas on how the lessons can be redesigned for use in the least developed countries (LDCs) where there is much less classroom support. • He provided a link to a site where the activities had been translated into Spanish. http://www.pcs.cnu.edu/~rcaton/sp/squeakindexSP.html • The Powerpoint for the conference call is posted on Slideshare http://www.slideshare.net/fotogeek/etoys-in-space-conf-call- presentation
  • 7. Email comments from Kathleen Harness (via Rita) January 12, 2009 Middle/high school? I don't know how much physics and math are assumed so perhaps all the text in the books is needed, but perhaps not. The cartoon characters look like they will appeal to younger students than the content of lessons. Are the lesson goals tightly aligned with specific national standards and can/will teachers use them during class or as an extra credit activity? Sadly, many teachers I talk to about Etoys are so pressed for time and so focused on testing requirements that they won't use projects that are not precisely what they need. Some objects in the projects are locked and others are not. I leave almost everything unlocked in the spirit of exploration and to give visitors as much power as possible; break it and open the project again. This will also help with scale-to-fit/full screen choices if someone can just pick up something that is in the way. The Playing button in the student section led me expect a demo of the lesson. I would change the name of that button to more closely match what students find there. Two suggestions to free up more space on the screen. You can see examples of both in use at www.EtoysIllinois.org • The K-5 Technology Passport lessons incorporate Etoys Help Quick Guides as references in the word doc materials and in a project flap as a shortcut for people who like a project and want to try it on their own. Anyone trying the project has Etoys open and can click the question mark in the Navigator Bar. Referring to the guides by name cuts out a lot of repetition of information in documents and lets people choose the material they need to read and skip the material they know. • Flaps take up less space on the screen than books and leave more room for objects, scripts, and buttons. Create flaps with (alt-shift-w). Flaps have an extensive options menu. Name the flap what ever you wish: Directions, Page 1, Challenge 1. They show the project's organization and content in a way that a book format does not. Flaps can have text and scripted objects. My students prefer making a flap for their projects like puzzles and games when they want to provide rules, advice, or puzzle pieces. Please let me know if I can be of further help, I am very glad your project is going forward. Regards, Kathleen Harness kharness@illinois.edu
  • 8. Etoys in Space Jam Participants January 17, 2009 Arlington Career Center, VA Participants: • James Crawley • Edward Dale • Lisa Dale • Sarah Elkins • Jeff Elkner • Mike Lee • Pat Paul • Ton van Overbeek
  • 9. Etoys in Space Jam Session Notes • Eight participants from the club of varied backgrounds, two with some with software testing experience • Realized three hours was not nearly enough time • An initial 45-minute orientation was not enough; Jam participants had difficulty understanding the Etoys interface as well as the rationale of some of the activity content • Participants logged a few bugs • The group had a useful 30-minute conversation on their initial impressions of the Etoys activities • Jakob Nielsen’s Ten Usability Heuristics were used as a guide
  • 10. Etoys in Space Jam Session Participant Observations • Most commonly observed was the inconsistent content design across the activities • Noted the extensive amount of reading required on the introductory web pages and in the lessons • A home-school parent said she would not use these particular activities due to the amount of advance preparation apparently necessary and unusual Etoys user interface • Book page turning camera sound was annoying to several • One participant was put off by typos in the activity book text • Animation sprites left trails in some cases (on the XO laptop)
  • 11. Jakob Nielsen’s Ten Usability Heuristics - 1 1 Visibility of system status The system should always keep users informed about what is going on, through appropriate feedback within reasonable time. 2 Match between system and the real world The system should speak the users' language, with words, phrases and concepts familiar to the user, rather than system-oriented terms. Follow real-world conventions, making information appear in a natural and logical order. 3 User control and freedom Users often choose system functions by mistake and will need a clearly marked quot;emergency exitquot; to leave the unwanted state without having to go through an extended dialogue. Support undo and redo. 4 Consistency and standards Users should not have to wonder whether different words, situations, or actions mean the same thing. Follow platform conventions. 5 Error prevention Even better than good error messages is a careful design which prevents a problem from occurring in the first place. Either eliminate error-prone conditions or check for them and present users with a confirmation option before they commit to the action. Source: http://www.useit.com/papers/heuristic/heuristic_list.html
  • 12. Jakob Nielsen’s Ten Usability Heuristics - 2 6 Recognition rather than recall Minimize the user's memory load by making objects, actions, and options visible. The user should not have to remember information from one part of the dialogue to another. Instructions for use of the system should be visible or easily retrievable whenever appropriate. 7 Flexibility and efficiency of use Accelerators -- unseen by the novice user -- may often speed up the interaction for the expert user such that the system can cater to both inexperienced and experienced users. Allow users to tailor frequent actions. 8 Aesthetic and minimalist design Dialogues should not contain information which is irrelevant or rarely needed. Every extra unit of information in a dialogue competes with the relevant units of information and diminishes their relative visibility. 9 Help users recognize, diagnose, and recover from errors Error messages should be expressed in plain language (no codes), precisely indicate the problem, and constructively suggest a solution. 10 Help and documentation Even though it is better if the system can be used without documentation, it may be necessary to provide help and documentation. Any such information should be easy to search, focused on the user's task, list concrete steps to be carried out, and not be too large. Source: http://www.useit.com/papers/heuristic/heuristic_list.html
  • 13. Post Jam Meeting and Further Analysis
  • 14. Randy Caton’s Presentation March 21, 2009 Randy was able to attend a Learning Club meeting to present on his projects and gained some insights in conversation with members who participated.
  • 15. Further Analysis • Quick test of Etoys on small-screen netbooks for layout • Captured a large library of screenshots from web site and the Etoys activities for reference • Created a user experience flow diagram for the GIS activity • Evaluated for consistency of layout and design • Developed wireframe diagrams to show standardized layouts • Suggested additional authoring and development tools
  • 16. Etoys in Space in on Netbooks • Netbooks have become a major new market category with increased product development for the education market. • Content design and technical tradeoffs will have to be made in further work on the Etoys in Space activities. • Asking the user to move activity objects around to fit a given screen resolution is not ideal.
  • 17. Netbook Screen Size Chart This chart is NOT actual size. Please load the original from here: http://farm3.static.flickr.com/2476/3549525335_a6cf3c4402_o.png Source: http://www.eeepc.it/en/monitor-dei-netbook-dimensioni-a-confronto/ Also see Wikipedia’s comparison of netbooks: http://en.wikipedia.org/wiki/Comparison_of_netbooks
  • 18. Student Interaction Flow Diagram • The Student path from the web site through the GIS Challenge activity was flow diagramed (next slide) • Multiple web pages must be traversed by the student to gather the necessary introductory information yet no back and forth navigation is offered (besides the back button in the browser) • Just before the student enters the Etoys activity, it is suggested that the individual make a detour to the Etoys Quickstart Guide • Once inside the activity, the student relies heavily on 17 pages of book content to complete the five challenges in the activity as well as learning the script and how to modify it
  • 19. GIS Challenge - Student Interaction Flow Etoys Web Quickstart Site Web Activity Guide Web Activities Web Activity Page Index Page Start Page (800x600px) NASA Connect Etoys Tips Video Content Web Activity Page (Students) Launch Activity Etoys Activity Read 17 Book Challenges Challenges Panels Challenges 1-5 Challenges 1-5 Check 1-5 How to Modify Challenge 2 1-5 Browser and the Script Resolution Settings Study Probe Script Quit Activity Post Activity Reflect & Discuss LEGEND Web Page Task Step
  • 20. Etoys in Space Introductory Web Pages - 1 Click http://www.pcs.cnu.edu/~rcaton/SqIndex/squeakindex.htm l
  • 21. Etoys in Space Introductory Web Pages - 2 Click http://www.pcs.cnu.edu/~rcaton/ESgps/index.html
  • 22. Etoys in Space Introductory Web Pages - 3 Click http://www.pcs.cnu.edu/~rcaton/ESgps/start68.html
  • 23. Etoys in Space Introductory Web Pages - 4 Click Launches Etoy Activity http://www.pcs.cnu.edu/~rcaton/ESgps/students68.html
  • 24. Inconsistent Layout Across the Different Activities
  • 25. Layout Change Recommendations • Unify NASA logo, activity title and spot artwork into single dismissible flap panel • Place book in upper left corner of all activities • Standardize to stationary, horizontal and vertical action layouts • Keep the Control and Watcher panels together and always near the action area • Group together function buttons, move others into a flap • Keep the existing flaps along the bottom edge of the screen • Gutter space between block objects and groups of small objects needs to be consistent • Menu bar will stay visible and clear of activity content • Investigate how layouts’ resolution-dependent animation scripts can support various netbook screen sizes all the way up to OLPC XO 1200 x 900px and larger • The wireframe layout diagrams that follow assume that the Etoys in Space activities will be individually accessed via web pages or as clickable file icons
  • 26. Wireframe 1 - Stationary Action Layout A B O U T Book Stationary Action Area B U T T O N S Controls Watcher Function Buttons This wireframe is illustrative and not pixel-precise.
  • 27. Wireframe 2 - Horizontal Action Layout A B O U T Controls Watcher Function Book Buttons B U T T O N S Horizontal Action Area This wireframe is illustrative and not pixel-precise.
  • 28. Wireframe 3 - Vertical Action Layout A B Controls O U T Book Watcher B U T Vertical T O Action Area N S Function Buttons This wireframe is illustrative and not pixel-precise.
  • 29. Wireframe 4 - About Flap Open NASA Logo --> A B O U Activity Title --> Sundial T Controls Watcher Function Book Challenge Buttons B U T Spot art --> T O N S Lorem ipsum dolor sit amet, consectetur adipiscing elit. Welcome text --> Nunc interdum lacinia Horizontal Action Area malesuada. Donec vitae neque a mauris auctor dapibus. Nunc interdum cursus sem, non elementum leo euismod sed. This wireframe is illustrative and not pixel-precise.
  • 30. Wireframe 5 - Buttons Flap Open A B O Lorem ipsum dolor sit amet, U consectetur adipiscing elit. Text if needed. --> T Nunc interdum lacinia malesuada. Book Controls Watcher B U T T Function O N Buttons S Horizontal Action Area This wireframe is illustrative and not pixel-precise.
  • 31. Wireframe 6 - Expanded About Flap Open NASA Logo --> A B O U Activity Title --> Sundial Controls Watcher T Function Book Challenge Buttons B U T Spot art --> T Book containing O N S text from the introductory Lorem ipsum dolor sit amet, Web site pages. consectetur adipiscing elit. Welcome text --> Nunc interdum lacinia Horizontal Action Area malesuada. Donec vitae neque a mauris auctor dapibus. Nunc interdum cursus sem, non elementum leo euismod sed. This wireframe is illustrative and not pixel-precise.
  • 32. Book Buttons Violate Fitts’ Law The time to acquire a target is a function of the distance to and size of the target. The buttons should be as tall as the Mac or Windows mouse cursor and generally provide ample area for the user to land the cursor and accurately effect a mouse click. Explanations of Fitt’s Law: http://particletree.com/features/visualizing-fittss-law/ http://en.wikipedia.org/wiki/Fitts's_law
  • 33. Invoke Display of Bigger Book Buttons As Default We recommend that the default navigation buttons for the books be set to the large size. The green text telling the user how to use the arrow buttons is unnecessary.
  • 34. A Good Book Design Example http://www.etoysillinois.org/library.php?sl=356
  • 35. A Good Book Design Example http://www.etoysillinois.org/library.php?sl=356
  • 36. A Good Book Design Example http://www.etoysillinois.org/library.php?sl=356
  • 37. Example of Buttons Stored in a Flap http://www.etoysillinois.org/library.php?sl=169
  • 38. Check Color Contrast To accommodate individuals with color blindness or other visual impairments contrast between adjacent colors should be maintained. For example, some of the flap colors in the Robot Challenge do not have enough contrast. One way to gauge contrast is to print a screen in grayscale to an inkjet or laser printer or convert a screenshot to grayscale.
  • 39. Suggestions For Generating Fresh Artwork • Re-create Norbert, Zot and props so that they can be photographed in dioramas from any number of angles with a digital camera to create new artwork. Possible materials: – Sculpy clay – LEGO Bricks • Find a student cartoonist or digital artist to re-create the artwork • Better background textures can be photographed with a digital camera or downloaded as free Creative Commons licensed material from Flickr
  • 40. One Essential Reference Book http://www.amazon.com/About-Face-Essentials-Interaction-Design/dp/0470084111/
  • 41. Screen Ruler Utilities These on-screen pixel rulers are very useful to check for consistent spacing between user interface elements. For Microsoft Windows: http://www.spadixbd.com/freetools/jruler.htm http://www.microfox.com/ For Mac: http://www.pascal.com/software/freeruler/
  • 42. Comments on Re-packaging Etoys in Space for OLPC Country Deployment
  • 43. Re-Packaging Etoys in Space for OLPC Country Deployment We first recommend embarking on an extensive redesign of the current individual Etoys in Space activities using some of the recommendations presented by the Learning Club. • The Etoys in Space activities will need to be bundled as a single .XO file into existing laptop activity collections and/or made available for download online as an .XO file, which is a compressed ZIP file • .PR files for the separate Etoys in Space activities must all be linked to a launcher page with icons for each activity • The content that prefaces each activity on the web site must be edited for brevity and clarity and bundled into the .PR files • We recommend deconstructing OLE Nepal’s excellent E-Paath Etoys Activities to develop content, design and implementation specifications suitable for country deployment http://www.olenepal.org/activities_download.html
  • 44. OLE Nepal E-Paath Screenshot 1
  • 45. OLE Nepal E-Paath Screenshot 2
  • 46. OLE Nepal E-Paath Screenshot 3
  • 47. OLE Nepal E-Paath Screenshot 4
  • 49. Commentary on Individual Activities A series of reduced screenshots of the starting state of each of the activities follows. Each has callouts with comments. • In general, the Escape Browser button implemented in the Ratio Challenge and some of the other activities should be deployed throughout. The additional text label isn’t necessary. • It is assumed that a standard workaround for the overlap with the menu bar at the top can be developed. • Do not use bold for the body text in the books. Subheads are missing in some books and should be used consistently.
  • 50. GIS Challenge - Commentary Why is this the only activity that starts with a script showing? The forest map is too small and is lost on the page. The size seems forced small unnecessarily because it is desired to illustrate the concept of pixels. The tiny probe dot could be replace with a crosshair. This page should use Wireframe 1 - Stationary Action Layout. The visibility of the large script panel should be managed by show/hide buttons in the book.
  • 51. Sundial Challenge - Commentary The background artwork is simply too busy and because the characters are largely obscured by the foreground panels, does not add value to the user’s experience. Wireframe 1 Stationary Action should be used.
  • 52. Park and Mail Ball Gravity - Commentary Wireframe 3 - Vertical Action Layout should be used here leaving much more room around Zot the dog. Subtitles should not look like clickable buttons. Subtitles should not look like clickable buttons.
  • 53. Park and Mail Challenge Mass Spring - Commentary Wireframe 1 should be used here.
  • 54. Norbesaur Challenge Dino Run - Commentary Wireframe 2 for Horizontal Action should be used here.
  • 55. Norbesaur Challenge Dino Track - Commentary Wireframe 2 for Horizontal Action should be used here. The background is overpowering. See next slide for a calmer sand texture image.
  • 56. Norbesaur Challenge Dino Track - Better Sand Texture Flickr sand texture CC: http://www.flickr.com/photos/tactus/483287393/
  • 57. Rocket Challenge - Better Rocket Art Flickr sand texture CC: http://www.flickr.com/photos/mwboeckmann/2425571382 /
  • 58. Laser Challenge - Commentary Wireframe 1 for Stationary Action should be used here. Stack the books. The airplane animation is gratuitous.
  • 59. Robot Challenge Mission 1 - Commentary Wireframe 3 for Vertical Action should be used here. Avoid the use of vertical text.
  • 60. Robot Challenge Mission 2 - Commentary 30% larger buttons would make them easier to click and provide some space around the button text for better readability. Wireframe 3 for Vertical Action should be used here. Low color contrast between text and flap color.
  • 61. Rocket Launch Challenge - Commentary Wireframe 3 for Vertical Action should be used here. The clouds, rocket, gantry and blue ocean look hastily drawn. It seems like it would be easy to replace these with public domain imagery from NASA. The computer-rendered rocket above the control center panel looks like it could be part of the simulation. Place it and the title in the About Flap.
  • 62. Exercise Challenge - Commentary Wireframe 1 for Staionary Action should be used here.
  • 63. GPS Challenge - Commentary Wireframe 1 for Staionary Action should be used here.
  • 64. Theorem Challenge - Commentary Wireframe 1 for Stationary Action should be used here.
  • 65. Freefall Challenge Elevator - Commentary Titles should not look like clickable buttons. Wireframe 3 for Vertical Action should be used here.
  • 66. Freefall Challenge Freefall - Commentary Titles should not look like clickable buttons. Wireframe 3 for Vertical Action should be used here.
  • 67. Ratio Challenge - Commentary Wireframe 1 for Stationary Action should be used here.
  • 68. Cars Challenge - Commentary Wireframe 1 for Stationary Action should be used here with the exception that the book does fit well in the oval raceway.
  • 69. Pyramid Challenge - Commentary Placing Flap at top breaks from your own style here. Wireframe 1 for Stationary Action should be used here.
  • 70. Graph Challenge - Commentary Layout looks OK.
  • 72. Demo - Commentary Layout looks OK. This demo doesn’t seem compelling enough.
  • 73. Next Steps • Further conversation with Randy Caton • A project roadmap? • Funding?
  • 74. Contact • Mike Lee curiouslee [at] gmail.com • http://www.olpclearningclub.org