Social Usability Workshop at Frontiers of Interaction 2010
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Social Usability Workshop at Frontiers of Interaction 2010
- 1. Social Usability Workshop Gianandrea Giacoma & Davide ‘Folletto’ Casali
- 3. 1 2 3 4
- 4. Intro Analysis Design End 20’ 45’ 50’ 5’ 1 2 3 4
- 5. Intro Analysis Design End 20’ 45’ 50’ 5’ 1 2 3 4
- 6. 1 What is Social Usability?
- 8. The walkman Designed to isolate oneself, used to connect people.
- 9. Word A personal tool used to create text... to be shared.
- 10. The wall Designed to divide, it’s a meeting point for teenagers.
- 11. Motivational Design Social Usability
- 15. Social Usability is a quality attribute that assesses how easy social interaction are to make.
- 16. Social Dynamics If we remove Social Social Usability Usability... System
- 17. ...we are Social removing social Dynamics dynamics as well Social Usability System
- 18. Social Usability is an enabling factor
- 19. But, it isn’t a must!
- 20. I may want to emphasize useful social behaviours
- 21. I may want to dampen harmful social behaviours
- 22. Balance
- 23. Four properties: RICE R E I C
- 24. Relations findability curiosity time themes R excellence management privacy separation proximity public relations
- 25. Identity amplitude appearance mood interests person I uniqueness privacy group avatar
- 26. Communication speed richness quantity private plural public sync C async parallelism aggregability
- 27. Emergence of Groups findability easiness presence E longevity liveliness bottom-up frequency
- 29. We want the reasons behind patterns, a pattern without context is deceiving!
- 31. Is there a way to ____?
- 32. For example:
- 33. Is there a way to express yourself? I
- 34. Is there a way to show up in a group due to the things you do? E
- 35. The process
- 36. 1 Outline giving a star-evaluation to the elements on the list
- 37. 1 Outline giving a star-evaluation to the elements on the list 2 Analysis finding the user paths/journeys, maybe using goms.
- 38. 1 Outline giving a star-evaluation to the elements on the list 2 Analysis finding the user paths/journeys, maybe using goms. 3 User tests asking the same questions to an user, during a test
- 39. 1 Outline giving a star-evaluation to the elements on the list 2 Analysis finding the user paths/journeys, maybe using goms. 3 User tests asking the same questions to an user, during a test 4 Merge correlating the design objectives
- 40. 2 Analysis with Social Usability
- 42. Analysis — Create groups of max 5 people each. — Agree on a website to analyze using the Social Usability Checklist. — Which properties do exist? — Which properties are missing? — It’s possible to improve it? — Is there something to be added? 20’ — Is there something to be removed?
- 43. Discussion — for each group: — Show the best case found. — Show the worst case found. — What’s the first thing that you will change? Why? Does it add or improve a social property? 20’
- 44. 3 Design with Social Usability
- 46. Design — No more groups now! :) — for each one of you: — Choose a single item in the Social Usability Checklist. — Try making a paper prototype in 15’ for that item. 15’
- 47. Test — Create pairs. — for each pair: — Make a mini usability testing with the paper prototype you just did. — Six minutes for each person, then change roles. — In the end, try to sum up what’s 12’ changed.
- 48. Discussion — Let’s see the prototypes! — What was your objective? — Did you found anything interesting? — Could it be an universal solution, or a local one? — Could we integrate all the solutions here in a single social network? — Will a different objective change 20’ your design?
- 49. 4 Wrapping up
- 50. The Social Usability methods
- 51. can be applied to both existing services
- 52. and new ideas.
- 54. You have to choose: avoid doing everything.
- 55. It’s important to relate the sociality with:
- 56. objectives
- 57. and motivations
- 58. Designing with Social Usability means this: choosing.
- 59. You have to evaluate every element in the Checklist with motivations and objectives.
- 60. Q&A — Feel free to ask or comment! ;)
- 61. ma as ali iac o o’ C G lett nd rea Folm.com e ‘ alis ana i.com id om i ail.c avseminim G da zion ni m a@g m D en om ibri ridazio .giaco int lletto ma il.c a @fo tto@g @ib andre gian folle Frontiers of Interaction 2010 Rome, 3-4 june 2010 frontiersofinteraction.it