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Facilitating Diversity and Inclusion: Similar 
Countries, Different Experiences 
May 31, 2012 – ACC NY Chapter




Presented by: 
Kate Broer, Partner, Fraser Milner Casgrain LLP ‐ kate.broer@fmc‐law.com

Reggie Rasch, General Counsel, LinkShare Corporation
                                                                           1
What is “Diversity”?
di∙ver∙si∙ty
1. the state or fact of being diverse; 
   difference; unlikeness. 
2. variety; multiformity. 
3. a point of difference. 



                                          2
What is “Inclusion”?
in∙clu∙sion
1. the act of including. 
2. the state of being included. 




                                   3
What Drives Diversity?
• CANADA                                                    • UNITED STATES
   approximately 33 million people                           approximately 310 million people
   50% women and   25% non‐Caucasian                         72% white (Census Bureau)
   People with disabilities ‐ 1 in 5                         12.6% Black or African American alone
   2001 to 2006 ‐ aboriginal population grew by 22%          0.9% American Indian or Alaska Native
   from 3.4% to 4.9%                                         4.8% Asian alone
   Canada’s fertility rate has fallen to 1.53%               0.2% Native Hawaiian/Pacific Islander 
   By 2030, Canada will be 100% dependent on                 6.2% Other Race alone
   immigration for any growth (Statistics Canada)            2.9% Two or More Races
   By 2012, Corporate Canada will be 100% dependent          16.3% Hispanic/Latino (included as white)
   on immigrants for any growth (Conference Board)           White was the slowest growing group (5.7%) between 
   Aging population – first baby boomers turn 65 in 2009     2000 and 2010
   Women account for 6 out of 10 undergraduates              Every other group grew by more than 10% over the same 
   (Statistics Canada – University Enrolment 2004/2005);     period; Hispanic up 43%
   2006 – 55% of lawyers 25‐34 are women                     Undergraduate enrollment of women outpaces men and 
                                                             1/3 people of color
   over 22% of bar  applicants  are from racialized
   communities (Ontario))                                    J.D. Enrollment 
                                                                ‐ Women not quite 50% (ABA)
                                                                ‐ Minority – 24.5% (2011‐2012)




                                                                                                                      4
Multiculturalism and the Immigration 
Equation
Visible Minorities 
“persons, other than Aboriginal peoples, who are non‐Caucasian in race 
  or non‐white in colour” – Employment Equity Act

• Toronto is considered the most ethnically diverse city in the world –
  more ethnically diverse than NYC, Miami, Los Angeles
• 2006 ‐ 47% of the Toronto population self‐identifies as a visible 
        minority
        – over half of Torontonians were born outside Canada
        ‐ 47% have a mother tongue other than English (420,000 
        Chinese language)


                                                                          5
Immigration Source Countries
• Top Source Countries pre 1981   • Recent Top Source Countries 
                                    (2006 census)
•   United Kingdom                • China
•   Italy                         • India
•   U.S.A.                        • Philippines
•   Germany                       • Pakistan
•   Portugal                      • U.S.A.
•   Netherlands                   • South Korea
•   India                         • Romania
•   Poland                        • Iran
•   China                         • Great Britain
•   Yugoslavia                    • Colombia


                                                                   6
The Legal Profession – Demographic.
• Law Society of Upper Canada
  – 2009, Convocation approved inclusion of voluntary self‐identification 
    in the Lawyer Annual Report
      • Aboriginal
      • Racialized/Person of Colour/Ethnic Origin
      • Religion or Creed
      • Transgender/Transsexual
      • Gay/Lesbian/Bisexual
      • Francophone
      • Person with Disabilities
      • Option to indicate that do not identify with any of the personal
        characteristics indicated

  – 2009 Response Rate – 51% ‐ statistically significant

                                                                             7
Legal Profession – Self‐ID Survey Snapshot.
• For all racialized communities
   – 8% of lawyers versus 23% of the Ontario population (2006 census)

• All Aboriginal communities 
   – 2% versus 2% of the Ontario population 

• Persons with disabilities 
   – 3%

• LGBT 
   – 3%

• Francophones
   – 6% versus 5% of the Ontario population


                                                                        8
Law Society of Upper Canada.




                               9
Global Dimensions

Four Layers of Diversity.                                             Syst
                                                                           em
                                                                             s
                                                                                                 Ec
                                                                                                   ono
                                                                                                      m ic
                                                                               Organizational Dimensions
                                                                                                              Sy s
                                                                i cal                                             tem
                                                          P olit                   t               Fu                s
                                                                              m en                    nc t
                                                                                                   Cl a iona
•Diversity is about more                                                    ge
                                                                        na atus                        ss l L
                                                                      Ma St External Dimensions ificat ev el
                                                                                                             ion /
 than ethnicity or gender                                                     Geographic




                                           es
                                                                                              Appearance




                                           g




                                                                                                                                                  De
                                                                                Location




                                        ua




                                                                                                                                                    mo
                                     ng




                                                                                                                                Wo Fie
                                                                             Internal Dimensions




                                                                                                                                                       gra
                                  La



                                                      y




                                                                                                                                  rk
•Personality (you)                                             Marital                                           Personal




                                                  rit
                                    al




                                                                                                                                                           ph
                                                ni o




                                                                                                                                     Co d
                                                                                      Physical Ability




                               fici
                                                               Status                                             Habits




                                                                                                                                                              ics
                                            Se




                                                                                                                                       nt e
                                                                                                                                        l
                            Of




                                                                                                                                            nt/
                                                                       Race                               Gender
•Internal Dimensions                                      Parental
                                                           Status                     Personality
                                                                                                                        Religion


                                                                   Ethnicity                               Age
•External Dimensions




                                                                                                                                         nit /
                                                             First                                                  Income




                                                                                                                               Gro nt / U
                                            Lo
                                            Wo t ion
                                                           Language
                                               ca
                                                                                         Sexual

                                                rk




                                                                                                                                    up
                                                                                                                                     e
                               Te




                                                                                                                                 rtm




                                                                                                                                                           s
•Organizational Dimensions                                                              Orientation




                                                                                                                                                       lu e
                                                                                                           Work
                                  chn




                                                                                                                              pa




                                                                                                                                                     Va
                                                                  Recreational                           Experience
                                      o




                                                                                                                           De
                                         log




                                                                                                                                                 nal
                                                                    Habits
                                                                                         Educational
                                            y




                                                                                                                                               tio
•Global Dimensions                                                                       Background




                                                                                                                                            Na
                                                                   Pr                                              l
                                                                       o
                                                                   Af f essi                                  siona
                                                                      filia on                        Profes at io ns
                                                                           t io a l                        f ic
                                                                               ns                     Quali
                                                                 Leg                                                   tt e
                                                                     isl
                                                                         ati o                                  E tique
                                                                                                            ess
                                                                              n                       B usin



                                                                                                                                                       10
Why is this important?
• Productivity
• Attracting and retaining top talent
   – Increased job satisfaction
   – Higher organizational commitment
   – Lower turnover
• Diversified markets
• Global business relationships




                                        11
Work‐Life Balancing – It’s Not Just About Women.

Trends in the number of women employed 
  2006 – 58% of all women aged 15 and over had jobs up from 42% in 1976 
  2006 – 68% of men who were employed down from 73% in 1976 
  Women accounted for 47% of the employed workforce in 2006, up from 37% in 
  1976
  The Economist reported at the end of 2009 that women were poised to cross the 
  threshold of 50% of the workforce in the United States
  Pay gap remains
  Men’s and women’s attitudes toward appropriate work and family roles are 
  converging



* Update to Women in Canada 2005 by Colin Lindsay and Marcia Almey, Statistics Canada



                                                                                        12
Work‐Life Balance.
• Men’s and women’s attitudes toward appropriate work and 
  family roles are converging




*  Ellen Galinsky et al. Families and Work Institute, 2008 National Study of the Workplace, Times are Changing: 
  Gender and Generation at Work and at Home

                                                                                                               13
Work‐Life Balance.
• Convergence of genders but also across generations




*  Ellen Galinsky et al. Families and Work Institute, 2008 National Study of the Workplace, Times are Changing: 
  Gender and Generation at Work and at Home

                                                                                                               14
Work‐Life and Gender. 




*  Ellen Galinsky et al. Families and Work Institute, 2008 National Study of the Workplace, Times are Changing: 
  Gender and Generation at Work and at Home

                                                                                                               15
Legal Leaders for Diversity.




                               16
Legal Leaders for Diversity.
A Statement of Support for Diversity and Inclusion by General Counsel in Canada
• We commit to promoting diversity in the workplace. We value the range of perspectives, ideas 
   and experiences that diversity provides, whether grounded in gender, race, sexual orientation, 
   disability, cultural background, religion or age.
• We believe diversity and inclusion create a broader, richer environment that enhances 
   creative thinking, innovation and problem solving. Inclusive organizations attract and retain 
   top talent.
• We will therefore encourage greater diversity and inclusion in our own businesses and co‐
   operate to foster these same values throughout the legal profession and the larger Canadian 
   business community. 
• We undertake to practise and advance diversity and inclusion by: 
    –   Promoting diversity within our own departments.
    –   Considering diversity in our hiring and purchasing practices. 
    –   Encouraging Canadian law firms to follow our example.
    –   Promoting diversity initiatives at all levels in the legal and business community. 
    –   Measuring the effectiveness of our efforts. 
• We, as advocates for diversity and inclusion, will demonstrate our commitment through 
  specific actions including one or more of the attached “Be an Advocate” initiatives.




                                                                                                 17
Legal Leaders for Diversity.
Be an Advocate
1. Create a “diversity‐friendly” law department through actions as well as words. Know your 
   organization’s diversity plan and talk to your groups about it to make sure they understand 
   how important it is. Be visible in your support; attend your organization’s diversity events. 
2. Hire from a diverse pool. Establish a diversity intranet website to show role models for 
   career progression. 
3. Make diversity and inclusion a standing item on quarterly team meeting agendas. 
4. Build diversity and inclusiveness plans into employee reviews. 
5. Create a mentoring program within your law department where lawyers mentor people from 
   diverse backgrounds. Consider two–way‐ and reverse‐mentorship programs, and also 
   mentoring outside your organization. 
6. Make coaching in diversity and inclusiveness part of all leadership training. Educate your 
   organization’s leaders to ensure they understand, champion and effectively communicate 
   the business case for diversity and inclusion.
7. Consider establishing an External Diversity Advisory Committee to guide business leadership. 
   Find ways to measure success and hold leaders accountable for progress in diversity and 
   inclusiveness. 
8. In dealing with outside law firms, make sure they know diversity is one of your organization’s 
   core values and that you expect to see diversity and inclusiveness on your legal teams.



                                                                                                18
Legal Leaders for Diversity.
Be an Advocate
9. Retain minority‐ or women‐owned law firms whenever possible. 
10. Support vendors and suppliers whose ownership or employee base reflects a commitment to 
    diversity and inclusion. 
11. Be an Advocate. Speak with other CLOs about diversity and inclusiveness and share best 
    practices.
12. Join with law schools to support initiatives such as Minority Law Job Fairs.
13. Help develop Diversity Employee Networks and act as an Executive sponsor of one of them. 
14. Participate in or host a meeting of Legal Leaders for Diversity and Inclusion. 
15. Find and support an organization that promotes diversity, such as a youth program or TRIEC. 
16. Participate in programs such as ITLP where you host internationally trained lawyers in your 
    law department. 
17. Use your general counsel networks to support diversity and inclusiveness initiatives. 




                                                                                               19
FMC’s Commitment to Diversity and Inclusion.




                                               20
FMC’s Diversity Mission.
• We commit to create and nurture an environment of 
  inclusiveness at FMC where the diversity of our work force 
  contributes to the enrichment of our firm, our professional
  practice and our community. To accomplish this mission, FMC 
  will:
    – develop a comprehensive plan and dedicate the necessary resources to 
      achieve the mission, 
    – take concrete steps in adopting and advancing policies to ensure FMC reflects 
      a diverse community and recognizes the particular challenges facing lawyers 
      and staff from under‐represented communities, 
    – increase the diversity of the individuals involved in our firm’s decision‐making 
      process, and 
    – educate and train our lawyers and staff to understand and become committed 
      to diversity and inclusion. 

Fraser Milner Casgrain LLP, Diversity and Inclusion Mission Statement


                                                                                      21
How to be a diversity champion.
1.    Make a decision to be a change agent.
2.    Mentor someone who doesn’t look like you.
3.    Emphasize Inclusion.
4.    Stand up to inequity.
5.    Don’t Blame.
6.    Don’t Assume.
7.    Educate.
8.    Embrace difference.
9.    Create inclusive messaging.
10.   Provide a “safe‐space” for dialogue.
11.   No one is perfect.




                                                  22
Living The Values.
• Senior leadership commitment
• Bottom up is as important as top down 
• Cajole, convince, manipulate, encourage
• Accountability
   • Checking in – “walk the talk”
• Celebrate the small victories
• Have a blow out party for the bigger ones
• NEVER GIVE UP




                                              23
Credits and Helpful Links.
• http://rc.lsuc.on.ca/jsp/equity/policies‐publications‐reports.jsp

• www.familiesandwork.org/site/research/reports/Times_Are_Changing.pdf

• http://www.cba.org/cba/practicelink/balance_diversity/default.aspx

• http://www.americanbar.org/groups/legal_education/resources/statistics.html




                                                                                24
The preceding presentation contains examples of the kinds of 
issues companies dealing with diversity in the workplace 
could face. If you are faced with one of these issues, please 
retain professional assistance as each situation is unique.
Kate Broer
kate.broer@fmc‐law.com
(416) 863‐4574

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